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Added 13 mins ago
RM
Manager
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
The Unit Manager reports to the Director of Medicine, ICU, Respiratory and Post Acute Care. They promote, facilitate, and manage the unit environment in such a way that patients receive…
Added 13 mins ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As the Integrated Manager, you will oversee day-to-day operations of Diagnostic Imaging services at both Ross Memorial Hospital (RMH) and Haliburton Highlands Health Services (HHHS). Your…
Added 13 mins ago
SH
Security Officer
Shared Health-Soins Communs
Virden, MB
- Full-time
Completes necessary notification to manager or supervisor when identifies defective or broken, unsafe equipment or infrastructure while performing the duties of the protection officer. This…
Added 14 mins ago
CC
Talent Acquisition Specialist
Clark Construction Management
Mississauga, ON
- Full-time
…Superintendents and Field Coordinators. Reporting to the Director, Human Resources, the Specialist fills each role ahead of its project start date, keeps every posting compliant with…
Added 29 mins ago
TH
Clinical Manager, Birthing Services| Permanent Full Time
Trillium Health Partners
ON · ON, Canada
- Full-time
Partners with Human Resources on workforce planning, retention, attendance, and performance while fostering an inclusive culture of trust and accountability.
Added 58 mins ago
AH
Administrative Support IV
Alberta Health Services
Lethbridge, AB
- Temporary
…teams within Assisted Living Alberta, reporting directly to the Manager of Ambulatory Clinics and Administration. Working under minimal guidance, Administrative Support IV applies advanced…
Added 58 mins ago
ME
Human Resources Manager
McDougall Energy Inc.
Goderich, ON
- Full-time
McDougall Energy is looking for an experienced and energetic team member to fill the position of Human Resources Manager in our Goderich location reporting to the Director, Human Resources.…
Added 58 mins ago
AM
Intern Funeral Director
Arbor Memorial Inc.
Regina, SK
- Internship
…accommodation at any stage of the hiring process, please contact the Human Resources Department. Any information received relating to accommodation will be addressed…
Added 58 mins ago
AM
Pre-Planning Director
Arbor Memorial Inc.
AB · Edmonton, AB
- Full-time
…accommodation at any stage of the hiring process, please contact the Human Resources Department. Any information received relating to accommodation will be addressed…
Added 58 mins ago
NB
Chief Analyst, Capital Transformation
National Bank of Canada
Montreal, QC
- Temporary
in the Finance sector and report to the Senior Manager. Our team stands out for its expertise at
Added 58 mins ago
NB
Senior AI Developer
National Bank of Canada
Montreal, QC
- Full-time
…for strategic digital platforms and will report to the Senior Manager, Asset Management. You’ll work closely with Solution Designers, developers, architects, artificial intelligence…
Added 58 mins ago
NB
Site Reliability Engineer
National Bank of Canada
Montreal, QC
- Full-time
…are part of a large team and report directly to the Senior Manager. Our team stands out for its commitment to supporting technological transformation and actively contributing to the…
Added 58 mins ago
AM
Senior Talent Acquisition Specialist ( FT 18 Month Contract)
Arbor Memorial Inc.
Toronto, ON
- $55,000 to $80,000 CAD / year
- Full-time
Degree or diploma in Human Resources or a similar field.
Added 58 mins ago
AM
Assistant Funeral Home Manager
Arbor Memorial Inc.
Hamilton, ON
- Full-time
…accommodation at any stage of the hiring process, please contact the Human Resources Department . Any information received relating to accommodation will be addressed…
Added 58 mins ago
AM
Pre-Planning Director
Arbor Memorial Inc.
Burlington, ON
- Full-time
…accommodation at any stage of the hiring process, please contact the Human Resources Department. Any information received relating to accommodation will be addressed…
Added 58 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Saint-Constant, QC · St Constant, QC
- Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 1 hour ago
AH
Administrative Support V
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
…highly organized administrative support to the Patient Care Manager (PCM) and key program leaders, including two Unit Managers (Inpatient and Ambulatory Units), a Clinical Nurse Specialist,…
Added 1 hour ago
A
Assistant Manager - Upper Canada Mall
Athleta
Newmarket, ON
- Full-time
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all…
Added 1 hour ago
AM
Print Centre Specialist
Arbor Memorial Inc.
Toronto, ON · Scarborough, ON
- $22 to $24 CAD / hour
- Part-time
…accommodation at any stage of the hiring process, please contact the Human Resources Department. Any information received relating to accommodation will be addressed…
Added 1 hour ago
BR
Assistant Manager - Tsawwassen Mills
Banana Republic
Tsawwassen, BC
- Full-time
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all…
Added 2 hours ago
FA
Payroll and Benefits Administrator
Flair Airlines
Toronto, ON
- Full-time
Working closely with Human Resources, Finance, leaders, external benefit providers, and employees, the Payroll & Benefits Administrator responds to payroll and benefits inquiries, resolves…
Added 2 hours ago
CW
Quality Assurance Technician - Morning Shift
Cascadia Windows & Doors
Langley (District), BC · Langley, BC
- $24 to $26 CAD / hour
- Full-time
Added 2 hours ago
GT
Assistant Manager
Golf Town
Laval, QC
- Full-time
As an Assistant Manager, your main purpose of the position is to drive sales, profitability and customer service in our retail stores through developing and driving a selling culture,…
Added 2 hours ago
TC
Senior People & Culture Advisor
The Common Good
AB · Edmonton, AB
- Full-time
Reporting to the Corporate Services Manager, this is a hands-on role with autonomy in your day-to-day work, the opportunity to contribute ideas and the satisfaction of seeing improvements…
Added 3 hours ago
IP
Clinical Operations Manager
Indigenous Perspectives Society
Vancouver, BC
- Full-time
…the voices of people with lived expertise and to advance the human right to best possible mental health. The Mind & Mood Clinical Care Network is an innovative new provincial program which…

Vancity

Account Manager II - 4th Avenue

Vancouver, BC, V6K 1P1, Canada

This role offers a salary range of $38.32 to $42.65 per hour. · Full-time

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Job details

Pay: This role offers a salary range of $38.32 to $42.65 per hour.
Job type: Full-time
Experience: Financial Industry Experience- 3 years of member service experience in the financial industry
Posting language: English
Posted: Nov 2, 2026

Original job description

Our Story & Purpose:

We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,300 diverse individuals, access competitive rewards and benefits, and be part of a greater movement - apply today!

Your Role in Supporting Our Members:

As an Account Manager II, you will demonstrate excellence in customer service through solid communication and interpersonal skills, as you engage face-to-face with our membership. By demonstrating your subject matter expertise in the financial industry, you will build trust with our members and be able to ask exploratory questions to determine their goals, current and future needs. By working collaboratively with our members, you will provide best advice and create plans to help them achieve their financial goals.

As a result of your work Vancity will have more members with a high level of loyalty doing more of their business with Vancity helping us redefine wealth consistent with branch objectives.

This is a Full-time, Permanent role based at our 4th Avenue Community Branch (Branch 11) and will report directly to the Assistant Branch Manager.

How You'll Make an Impact:

Providing comprehensive, financial and relationship-based advice in order to grow and maintain assigned and unassigned members' portfolios
Identifying and assessing member/prospect needs to provide appropriate products and services which include signature lending, secured lending, mortgages, term deposits and the like
Recognizing and making appropriate referrals to Vancity Specialized Teams such as Sustainable Wealth Management, Wealth Protection, Business Banking and others, to deliver comprehensive support to our members
Meeting targets as defined by objectives that will contribute to profitability for the branch and Vancity
Applying branch service standards, policies, procedures and controls to meet compliance requirements and mitigate risk

What You’ll Bring to the Team:

A High school diploma- At a minimum, you have graduated high school and/or equivalent
Minimum of 2 years in an Account Manager role
Completion of Financial Planning Coursework- You have taken Fundamentals of Personal Financial Planning or Financial Planning 1 and two additional courses in a Certified Financial Planner (CFP) core curriculum program.
Completed Investments coursework - You have taken Investment Funds in Canada (IFC) or Canadian Investment Funds Course (CIFC) or Canadian Securities Course (CSC)
Financial Industry Experience- 3 years of member service experience in the financial industry

Extra Skills That Set You Apart:

Banking and/or call center experience would be an asset
Lending experience

You’ll Thrive Here If You Are:

Resourceful– You understand and utilize the network of resources available to you and can independently formulate appropriate solutions for your members
Tech-savvy – People often say you’re a quick learner and great with technology & systems
A strong relationship builder– You find it easy to get to know others and build trust
Ready for a challenge – You have a positive attitude and are able to work in a fast-paced changing environment

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

What You’ll Earn:

This role offers a salary range of $38.32 to $42.65 per hour. The base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

Why You’ll Love Working Here:

A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

Living Wage Employer: We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers.
Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
Generous Vacation: New employees start with 3-4 weeks of vacation per year, with additional days earned over time.
Extra Stat Holidays: In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.
Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from.
Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone.

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting.

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.

We are also committed to an inclusive, barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know by contacting our Talent Acquisition team at recruitment@vancity.com. We’re here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality, so you can participate fully in the process.

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More about this job

Responsibilities

The Account Manager will provide comprehensive financial and relationship-based advice to grow and maintain member portfolios. They will identify member needs to offer appropriate products and services while meeting branch profitability targets.

Requirements

Candidates must have a high school diploma, at least 2 years of account management experience, and 3 years of financial industry experience. Completion of specific financial planning and investment coursework is also required.

Skills

Customer service
Financial planning
Relationship management
Lending
Mortgages
Investment funds
Financial advisory
Communication
Interpersonal skills
Risk mitigation
Compliance
Portfolio management

Benefits

Flexible benefit packages
Generous vacation
Statutory holidays
Care days
Health and dental benefits
Defined benefit pension

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
Credit Union
Financial Planning
Lending
Mortgages
Investment Funds in Canada
IFC
CIFC
CSC
Wealth Management
Business Banking
Portfolio Management
Compliance
Risk Management
Customer Service
Relationship Building
Financial Industry
Sustainable Wealth Management

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