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Added 3 mins ago
M
Pelvic Health Physiotherapist
Myo
Richmond Hill, ON
- Full-time
- Contract
Advance your clinical reasoning, client communication, caseload development, and business skills through on-shift coaching and mentorship, reinforced by ongoing education, clinical…
Added 3 mins ago
TT
Land Development Manager
The Taggart Group of Companies
Ottawa, ON
- Full-time
Reporting to the Director, Land Development, the Land Development Manager leads residential land development projects from preliminary design through municipal assumption. The Manager is…
Added 3 mins ago
TI
Social Media & Creator Marketing Manager
TTI, Inc.
Toronto, ON
- Full-time
…outstanding performance but also about creating exceptional development for our people. If you’re passionate about building your career in a dynamic, fast-paced environment, we want to hear…
Added 3 mins ago
EC
Coordinator - Full Time - Permanent
Envision Community Living
Steinbach, MB
- Full-time
…intellectual disability, opportunities for personal growth, development and a place to live the life of their choosing in a community. enVision is committed to upholding the values that are…
Added 3 mins ago
W
Project Engineering Director
Worley
Markham, ON
- Full-time
Worley is seeking an accomplished Project Engineering Director to support the pursuit, development, and delivery of a major nuclear project in Canada.
Added 13 mins ago
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Development Director (Contract)
Careerowl.in
Vancouver, BC
- Contract
We are looking for a contract Development Director to support a new project through to launch, keeping the project schedule and helps move the development team from one project phase to the…
Added 13 mins ago
DG
Account Director
Dexterra Group
Petawawa, ON
- Full-time
As an Account Director, you’ll lead a dedicated team and oversee onsite custodial services at a key client location. You’ll be the face of Dexterra, responsible for delivering exceptional…
Added 13 mins ago
GO
Maintenance Enforcement Officer (Program Admin Officer 3) (Relief)
Government of Nova Scotia
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Full-time
…Act, you will be responsible to exercise the authority of the Director of Maintenance…
Added 13 mins ago
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Senior Director, Contact Centre Experience
Vancity
Surrey, BC
- Full-time
As a Senior Director, Contact Centre Experience, you will provide enterprise-level leadership for the strategic growth, service delivery, and evolution of Vancity’s Member Service Centre…
Added 13 mins ago
KC
Director of Business Development
Keller Construction Ltd.
Calgary, AB
- $130,000 to $170,000 CAD / year
- Full-time
In your role as the Director, Business Development, you will be accountable for performing activities that lead to the successful signing of new project opportunities for Keller. You will…
Added 14 mins ago
CP
Supply Chain Manager
Catalent Pharma Solutions
Strathroy, ON · CAN-Strathroy ON Adair
- Full-time
…Warehouse and Supply Chain operations. Reporting to the Site Director, this role is responsible for ensuring efficient operations that meet business objectives in safety, quality, service,…
Added 14 mins ago
AC
Assistant Director, Ancillary Boarding Progs
Appleby College
Oakville, ON
- $70,000 to $78,000 CAD / year
Develop activity and excursion schedules, including custom programs for visiting groups, in collaboration with the International Recruitment and Business Development Specialist
Added 14 mins ago
B
Senior Trust Officer and Director
BMO
London, ON · LON
- Full-time
Oversees the design, development, and implementation of tools and training required to deliver business results.
Added 14 mins ago
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Associate Director, Commercial Banking (Corporate Finance Group)
BMO
Calgary, AB · CALG
- Full-time
The Associate Director plays a critical role in supporting the growth and risk‑management objectives of the portfolio. This role requires a combination of advanced financial analysis,…
Added 16 mins ago
SS
Director, Post-Collection
Summit Search Group
Vancouver, BC · Greater Vancouver, BC
- Full-time
Summit Search Group is partnering with Recycle BC in the search for a Director, Post-Collection to lead the organization's provincial reverse supply chain operations.
Added 16 mins ago
MS
Director of Warehouse Operations
MacDonald Search Group
Mississauga, ON
- $150,000 to $180,000 CAD / year
- Full-time
…portfolio of consumer brands. They are seeking an experienced Director, Logistics & Warehouse Operations to lead a sizeable, multi-site Canadian warehousing and distribution…
Added 16 mins ago
CC
Senior Product Marketing Manager
Core Covers
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Reporting to the Director of Product, the Senior Product Marketing Manager will lead the product portfolio strategy, category development, commercialization, and ensure seamless…
Added 18 mins ago
M
Senior Project Manager, Third-Party Coordination
Metrolinx
Canada
- Full-time
Conducting annual internal and external resource planning activities within purview assigned by Director to ensure proportionate resources are available to meet the lifecycle needs of the…
Added 18 mins ago
Regional Director, Private Banking - Montreal, Qc
Scotiabank
Montreal, QC
Support the design and development of short and medium-term initiatives to successfully position Scotiabank within the market to achieve business objectives
Added 18 mins ago
SC
Sales Director, Central Region
Spicers Canada
Vaughan, ON
- Full-time
We are seeking a strategic, results-driven Sales Director – Central Region to lead the growth and development of our packaging business across Ontario. Based in Vaughan, this leadership…
Added 18 mins ago
Director Technical Solutions - Digital
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
Our Digital Strategy and Design team is looking for a Director, Technical Solutions to lead the delivery of high-quality digital solutions in partnership with business and technology teams.
Added 18 mins ago
HR Business Partner
Glanbia
Montreal, QC
The HR Business Partner implements HR solutions that enable the business to achieve its objectives. The HRBP consults, executes, and monitors HR strategies and programs, including…
Added 18 mins ago
V
Senior Director Contact Centre Experience
Vancity
Surrey, BC
- Full-time
As a Senior Director, Contact Centre Experience, you will provide enterprise-level leadership for the strategic growth, service delivery, and evolution of Vancity’s Member Service Centre…
Added 28 mins ago
WM
District Manager - Calgary
Wow! Mobile Boutique
AB · Calgary, AB
- Full-time
…experience - focusing on excellence in every aspect of our business. We focus on a personalized customer experience, providing solutions from Canada’s top wireless carriers, TELUS, Rogers,…
Added 32 mins ago
O
Integrated Campaign Manager
Oyster
Remote, Canada
- Full-time
- Remote
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and…

Vancity

Branch Manager - West End

Vancouver, BC, Canada

The salary range for this role is $108,500 to $134,085 per annum. · Full-time

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Job details

Pay: The salary range for this role is $108,500 to $134,085 per annum.
Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Our Story & Purpose:

We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,300 diverse individuals, access competitive rewards and benefits, and be part of a greater movement - apply today!

Your Role in Supporting Our Members:

As a Branch Manager, you will lead branch operations, optimize member experience, and drive business development through exceptional people leadership and strategic execution. You will oversee operational planning, staff development, community engagement, and financial performance, ensuring members receive high‑value financial advice and services that support their long‑term well‑being. This role is ideal for a collaborative, community‑driven leader who thrives in dynamic environments and inspires teams to deliver excellence.

This is a Full‑time, Permanent role based at our West End Community Branch (Branch 47) and will report directly to the Senior Regional Director, Inclusive Banking.

How You'll Make an Impact:

Delivering on financial objectives and performance targets for the branch
Developing, coordinating, and monitoring branch activities to ensure high‑quality service delivery
Building branch visibility and brand awareness to strengthen community presence and drive business growth
Leveraging Vancity’s full suite of products and services to meet member needs
Coaching and guiding staff to achieve excellence in advice, service, and member experience
Analyzing operational processes to identify efficiencies and areas for continuous improvement
Supporting a culture of accountability, collaboration, and member‑centric service
Diagnosing operational or member‑related issues and identifying effective solutions

What You’ll Bring to the Team:

Minimum 3 years of people‑management experience in a financial services environment
Minimum 2 years of business development experience with demonstrated measurable outcomes
At least 5 years of overall experience in the financial industry or a related field
Strong business acumen and applied knowledge of financial products, advice, and service delivery
Advanced knowledge of Vancity products, policies, procedures, systems, and tools
Advanced understanding of Vancity strategies, functions, and programs
A Bachelor's Degree or equivalent combination of education and experience

Extra Skills That Set You Apart:

Completion of IFIC or CSC
Completion of three CFP‑eligible courses
Completion of Vancity‑aligned coaching modules

You’ll Thrive Here If You Are:

A Strong People Leader - You inspire, mentor, and support your team to reach their full potential.
A Strategic Planner - You proactively organize, prioritize, and coordinate branch activities.
An Effective Communicator - You communicate business objectives clearly and model strong member‑service behaviours.
A Decisive Problem‑Solver - You confidently assess risk and identify solutions that balance member impact and business needs.
Analytical and Insight‑Driven - You evaluate branch performance and identify areas for operational improvement.

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

What You’ll Earn:

The salary range for this role is $108,500 to $134,085 per annum. Base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

Why You’ll Love Working Here:

A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

Living Wage Employer: We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers.
Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
Generous Vacation: New employees start with 3-4 weeks of vacation per year, with additional days earned over time.
Extra Stat Holidays: In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.
Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from.
Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone.

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting.

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.

We are also committed to an inclusive, barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know by contacting our Talent Acquisition team at recruitment@vancity.com. We’re here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality, so you can participate fully in the process.

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More about this job

Responsibilities

Lead branch operations and staff to deliver high-quality member service, meet financial targets, and support business development. Plan and monitor branch activities, strengthen community presence, coach employees, and improve operational processes.

Requirements

Requires at least five years of experience in the financial industry or a related field, including three years of people-management experience and two years of business development experience with measurable results. A bachelor's degree or equivalent combination of education and experience is required, along with strong financial product knowledge and advanced knowledge of Vancity products, policies, systems, strategies, and programs.

Skills

People Leadership
Branch Operations
Business Development
Financial Performance Management
Strategic Planning
Member Experience
Financial Advice
Staff Coaching
Community Engagement
Operational Planning
Process Improvement
Risk Assessment
Problem-Solving
Communication
Financial Products and Services
Performance Analysis

Benefits

Annual Incentive Program
Flexible Benefits
Vacation
Additional Statutory Holidays
Care Days
Health Insurance
Dental Insurance
Defined Benefit Pension

Visa sponsorship

Not detected in the job text

Keywords

Financial Services
Credit Union
Branch Management
Branch Operations
Business Development
Financial Performance
Member Experience
Financial Advice
Financial Products
Service Delivery
People Management
Staff Development
Coaching
Community Engagement
Operational Planning
Process Improvement
Risk Assessment
Performance Targets
Inclusive Banking
Financial Resilience
IFIC
Canadian Securities Course
Certified Financial Planner
Vancity Products
Policies and Procedures
Systems and Tools

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