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Added 2 mins ago
RN
Project Manager
Red Nucleus
Toronto, ON
- Full-time
The Project Manager delivers high-quality projects on time and within budget. Partnering with client services, medical, and creative teams, they translate strategic goals into project plans…
Added 2 mins ago
ES
Accounts Receivable Collections Analyst
Euna Solutions
ON · Oakville, Ontario
- Full-time
A diploma or degree in Finance, Accounting, or Business Administration, or equivalent experience
Added 2 mins ago
D
Payroll Supervisor
Distro
Westmount, QC
- Full-time
…solutions, including HR/HCM technology, managed services, and global business process outsourcing…
Added 2 mins ago
CD
Gestionnaire principal(e) des ventes | Senior Sales Manager
Cirque du Soleil Entertainment Group
Montreal, QC
- Full-time
Senior Sales Manager – Touring Shows, Americas
Added 2 mins ago
TS
Sustainability Analyst
The Skyline Group of Companies
Guelph, ON
- Full-time
As a Sustainability Analyst, you will support the Energy Manager and Director of Optimization & Sustainability in Skyline’s environmental sustainability, social responsibility, and…
Added 2 mins ago
Floating Leasing & Admin (Central)
Medallion Corporation
Toronto, ON
…people in all aspects of Property Management, Customer Service, Development, and Construction, people who are committed to delivering the very best in the role that they play to make…
Added 16 mins ago
RU
Regional Account Manager
Rubix UKII
Grimsby, ON
- Full-time
We’re looking for a dynamic Regional Account Manager (internally known as Business Development Manager) to join our team. This is a varied and rewarding role focused on driving share of…
Added 16 mins ago
SM
RQ11711 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Software Developer with extensive experience in Goaltend development, TP Macro Language, TP environment, .NET, ASP.NET Core, Blazor Server, C#, LINQ, Razor, SQL,…
Added 16 mins ago
CN
Project Assistant
Canadian Nuclear Laboratories
Chalk River, ON
- Full-time
Querying and preparing various reports to support the department's Project Manager and project staff, including retrieving and analyzing data.
Added 16 mins ago
CN
Project Leader
Canadian Nuclear Laboratories
Chalk River, ON
- Full-time
Supporting the Project Manager and project team for the delivery of large-scale projects of critical significance to the ongoing success of CNL, characterized as multi-year in duration,…
Added 16 mins ago
LS
Sales Manager - Brampton Retirement Residence
Lev Senior Living
Brampton, ON
- Full-time
Drive leads to the residence through community engagement and continuous business development
Added 16 mins ago
EO
Business Development/Key Account Manager
ETHOS ON SITE (EOS)
Brantford, ON
- Full-time
…market share in Automated Systems is a major priority. The Business Development Manager will play the key role in advancing this strategic priority. Working closely with the operations…
Added 16 mins ago
IG
Marketing Project Manager
Insight Global
Toronto, ON
- $49 to $56 CAD / hour
- Contract
Strong relationship-building and communication skills across business, marketing, creative, and technology teams
Added 16 mins ago
FN
Executive Assistant
First Nations Engineering Services Ltd.
Ohsweken, ON
- $60,000 to $100,000 CAD / year
- Full-time
Reports to and works under the direction of the President and General Manager of First Nations Engineering Services Ltd. (FNESL).
Added 16 mins ago
S
Technical Project Manager
Swoon
Toronto, ON
- $70 to $88 CAD / hour
- Contract
…Technology initiative. If you excel at bridging the gap between business needs and complex cloud/API software development, we need to…
Added 16 mins ago
SM
RQ00388 – Solution Architect
S M Software Solutions Inc
Fredericton, NB
- Full-time
…application and solutions architecture, enterprise application development, .NET, Microsoft SQL Server, Java, JavaScript, and large-scale healthcare applications. The successful candidate…
Added 16 mins ago
MT
Bilingual Inside Account Manager
MT Talent Solutions Inc.
Montréal-Ouest, QC
- Full-time
2–3+ years of inside sales, business development or inbound order management experience
Added 16 mins ago
T
Manager, Tangerine Investment Funds Ltd Compliance
Tangerine
Toronto, ON
- Full-time
Supports the Senior Manager, Compliance and Director, Compliance in maintaining an effective compliance management framework through the development and maintenance of policies and…
Added 16 mins ago
SG
Payroll Supervisor
Solvo Global
Westmount, QC
- $86,000 to $89,000 CAD / year
- Full-time
…solutions, including HR/HCM technology, managed services, and global business process outsourcing…
Added 16 mins ago
WI
Senior Estimator
WSP in Canada
AB · Edmonton, AB
- Full-time
Based in our Laval office and reporting to the Estimating Manager, you will support WSP's national Energy, Resources and Industry Project Controls team as a bilingual Senior Estimator. You…
Added 16 mins ago
WI
Senior Estimator
WSP in Canada
Calgary, AB
- Full-time
Based in our Laval office and reporting to the Estimating Manager, you will support WSP's national Energy, Resources and Industry Project Controls team as a bilingual Senior Estimator. You…
Added 16 mins ago
WI
Senior Estimator
WSP in Canada
Laval, QC
- Full-time
Based in our Laval office and reporting to the Estimating Manager, you will support WSP's national Energy, Resources and Industry Project Controls team as a bilingual Senior Estimator. You…
Added 18 mins ago
VA
Aircraft Certification Authority (ACA) - Ottawa
Voyageur Aviation
Ottawa, ON
- Full-time
Communicate with Dispatch, Maintenance Manager, and Site Manager regarding aircraft serviceability
Added 18 mins ago
NI
Buyer Junior
NORSAT INTERNATIONAL INC
Aurora, ON
- $45,000 to $60,000 CAD / year
- Full-time
…internal departments. It is expected that you will conduct business with the best interest of Sinclair in mind while following strong ethical and moral…
Added 18 mins ago
M
Technical Project Manager, Testing
MNP
Montreal, QC
- Full-time
Make an impact with our Assurance & Accounting team as a Senior Manager. This diverse team of professionals are dedicated to exceeding clients’ unique needs within a rapidly evolving…

Vancity

Branch Manager - West End

Vancouver, BC, Canada

The salary range for this role is $108,500 to $134,085 per annum. · Full-time

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Job details

Pay: The salary range for this role is $108,500 to $134,085 per annum.
Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Our Story & Purpose:

We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,300 diverse individuals, access competitive rewards and benefits, and be part of a greater movement - apply today!

Your Role in Supporting Our Members:

As a Branch Manager, you will lead branch operations, optimize member experience, and drive business development through exceptional people leadership and strategic execution. You will oversee operational planning, staff development, community engagement, and financial performance, ensuring members receive high‑value financial advice and services that support their long‑term well‑being. This role is ideal for a collaborative, community‑driven leader who thrives in dynamic environments and inspires teams to deliver excellence.

This is a Full‑time, Permanent role based at our West End Community Branch (Branch 47) and will report directly to the Senior Regional Director, Inclusive Banking.

How You'll Make an Impact:

Delivering on financial objectives and performance targets for the branch
Developing, coordinating, and monitoring branch activities to ensure high‑quality service delivery
Building branch visibility and brand awareness to strengthen community presence and drive business growth
Leveraging Vancity’s full suite of products and services to meet member needs
Coaching and guiding staff to achieve excellence in advice, service, and member experience
Analyzing operational processes to identify efficiencies and areas for continuous improvement
Supporting a culture of accountability, collaboration, and member‑centric service
Diagnosing operational or member‑related issues and identifying effective solutions

What You’ll Bring to the Team:

Minimum 3 years of people‑management experience in a financial services environment
Minimum 2 years of business development experience with demonstrated measurable outcomes
At least 5 years of overall experience in the financial industry or a related field
Strong business acumen and applied knowledge of financial products, advice, and service delivery
Advanced knowledge of Vancity products, policies, procedures, systems, and tools
Advanced understanding of Vancity strategies, functions, and programs
A Bachelor's Degree or equivalent combination of education and experience

Extra Skills That Set You Apart:

Completion of IFIC or CSC
Completion of three CFP‑eligible courses
Completion of Vancity‑aligned coaching modules

You’ll Thrive Here If You Are:

A Strong People Leader - You inspire, mentor, and support your team to reach their full potential.
A Strategic Planner - You proactively organize, prioritize, and coordinate branch activities.
An Effective Communicator - You communicate business objectives clearly and model strong member‑service behaviours.
A Decisive Problem‑Solver - You confidently assess risk and identify solutions that balance member impact and business needs.
Analytical and Insight‑Driven - You evaluate branch performance and identify areas for operational improvement.

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

What You’ll Earn:

The salary range for this role is $108,500 to $134,085 per annum. Base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

Why You’ll Love Working Here:

A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

Living Wage Employer: We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers.
Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
Generous Vacation: New employees start with 3-4 weeks of vacation per year, with additional days earned over time.
Extra Stat Holidays: In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.
Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from.
Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone.

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting.

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.

We are also committed to an inclusive, barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know by contacting our Talent Acquisition team at recruitment@vancity.com. We’re here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality, so you can participate fully in the process.

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More about this job

Responsibilities

Lead branch operations and staff to deliver high-quality member service, meet financial targets, and support business development. Plan and monitor branch activities, strengthen community presence, coach employees, and improve operational processes.

Requirements

Requires at least five years of experience in the financial industry or a related field, including three years of people-management experience and two years of business development experience with measurable results. A bachelor's degree or equivalent combination of education and experience is required, along with strong financial product knowledge and advanced knowledge of Vancity products, policies, systems, strategies, and programs.

Skills

People Leadership
Branch Operations
Business Development
Financial Performance Management
Strategic Planning
Member Experience
Financial Advice
Staff Coaching
Community Engagement
Operational Planning
Process Improvement
Risk Assessment
Problem-Solving
Communication
Financial Products and Services
Performance Analysis

Benefits

Annual Incentive Program
Flexible Benefits
Vacation
Additional Statutory Holidays
Care Days
Health Insurance
Dental Insurance
Defined Benefit Pension

Visa sponsorship

Not detected in the job text

Keywords

Financial Services
Credit Union
Branch Management
Branch Operations
Business Development
Financial Performance
Member Experience
Financial Advice
Financial Products
Service Delivery
People Management
Staff Development
Coaching
Community Engagement
Operational Planning
Process Improvement
Risk Assessment
Performance Targets
Inclusive Banking
Financial Resilience
IFIC
Canadian Securities Course
Certified Financial Planner
Vancity Products
Policies and Procedures
Systems and Tools

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