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Added 5 mins ago
S
Unit Clerk, Kamloops Regional Correctional Centre (KRCC), Correctional Health Services - Kamloops, BC
Sanya’k̓ula
Kamloops, BC
- Full-time
This Regular Full-Time opportunity is with Kamloops Regional Correctional Centre located in Kamloops, BC.
Added 20 mins ago
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Patient Care Navigator
HealthOne
Toronto, ON
- $20 to $25 CAD / hour
Keep track of Google reviews of interest provided by Marketing, and communicate insights to the designated Regional Manager
Added 34 mins ago
LT
IT Service Professional
LMI Technologies
Burnaby, BC
- Full-time
Working as part of our global IT team and reporting directly to the IT Service Manager at our Burnaby head office, your mission is to maintain peak operational workflow for our staff by…
Added 35 mins ago
Project Manager (Renewal)
Region of Waterloo
Kitchener, ON
Location: 150 Frederick St - Regional Admin Headquarters
Added 35 mins ago
Public Health Nurse (Infectious Diseases)
Region of Waterloo
Kitchener, ON · Cambridge, ON · Waterloo, ON
…assignment for this position will support the Outreach Clinical program including the planning and provision ofclinical services in mobile settings including community-based agencies or…
Added 35 mins ago
Director, Water and Wastewater Infrastructure Management
Region of Waterloo
Kitchener, ON
Supervises a Manager of Hydrogeology and Water Programs; Manager of Engineering and Planning; Manager of Infrastructure and Program Planning; Manager of Development Engineering; and…
Added 51 mins ago
IB
Manager, Human Resources (Calgary or Edmonton)
Indigo Books & Music
Calgary, AB
- $90,000 to $110,000 CAD / year
- Full-time
The Manager, Human Resources – Retail partners with regional retail leadership teams and client groups to foster a high-performance culture by embedding and elevating exceptional HR…
Added 1 hour ago
Production Shift Supervisor
Amrize
Saint-Constant, QC · St-Constant, Queb
Provide operational coverage for the Production Manager and Production Coordinator as required.
Added 1 hour ago
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Plastic Surgery Specialist - (12 Months Contract) Montreal and Surrounding Areas
AbbVie
Montreal, QC
- Full-time
Reporting to National Sales Manager-PSRM, the successful candidate will be responsible for managing the regional sales efforts focusing on the Plastic Surgeon community by increasing…
Added 2 hours ago
QH
Manager, Pharmacy Operations
Quinte Health
Belleville, ON
- Full-time
Working collaboratively with the Director of Pharmacy, pharmacy leadership and team members, the Manager supports the development and achievement of departmental goals and ensures resources…
Added 2 hours ago
CM
Sport & Exercise Medicine Physician
Changepain Medical & Allied Health Clinic
Burnaby, BC
- Contract
Version / review cycle: v1.0 - reviewed annually by Medical Director & Operations Manager
Added 2 hours ago
NS
Health Services Manager - Rehabilitation Services, Social Work, Ambulatory Care
Nova Scotia Health Authority
New Glasgow, NS
- Full-time
Reporting to the Director of Rehabilitation, Ambulatory Care and Supportive Care Services, the Health Services Manager is responsible for providing strategic and operational leadership to…
Added 2 hours ago
JA
Base Administrator
Jazz Aviation LP
Vancouver, BC
- Full-time
Review letters for the AWP (Attendance Wellness Program) program, meet with Chief Pilot, Inflight Regional Manager and/or Inflight Managers to allocate letters.
Added 3 hours ago
BB
Project Coordinator
Bosch Building Technologies North America
Toronto, ON
- Full-time
…The primary objective of this role is to support the Project Manager in delivering high-quality project results as efficiently as possible. May be requested to lead and manage smaller…
Added 3 hours ago
LT
IT Service Professional
LMI Technologies
Burnaby, BC
- $46,403 to $58,000 CAD / year
- Full-time
Working as part of our global IT team and reporting directly to the IT Service Manager at our Burnaby head office, your mission is to maintain peak operational workflow for our staff by…
Added 3 hours ago
S
Service Partner Program Specialist - ONSITE
SCIEX
Vaughan, ON
- Full-time
The Service Partner Program Specialist playd a critical role in supporting effective collaboration and risk management with our service delivery partners. Responsibilities include enabling…
Added 3 hours ago
D
VP, Theatrical Subtitling
Deluxe
SK
- Full-time
REPORTS TO: EVP and General Manager, Cinema Worldwide
Added 3 hours ago
D
Service Partner Program Specialist - ONSITE
Danaher
Concord, ON
- Full-time
The Service Partner Program Specialist playd a critical role in supporting effective collaboration and risk management with our service delivery partners. Responsibilities include enabling…
Added 4 hours ago
PM
Clerk III - Health Information
Prairie Mountain Health
Brandon, MB
- Full-time
Reporting to the Manager, Health Information Services, the Clerk III Health Information is responsible for the accurate and timely registration and associated processing on the admission/…
Added 4 hours ago
PM
Area Manager Materials Management
Prairie Mountain Health
Brandon, MB
- Full-time
The Area Manager Materials Management shall be accountable to the Regional Manager Supply Chain Management and is responsible for the operation of the Materials Management department within…
Added 4 hours ago
TH
Merchandising Execution Associate Part-Time - 7245 Regina Northwest-
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- Part-time
Read and interpret directions to ensure merchandise is set to the planogram, project instructions, program service requirements and general service guidelines
Added 4 hours ago
AC
Senior Analyst Enterprise Performance
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Laval, QC
- Internship
Reporting directly to the Senior Manager Enterprise Performance FP&A, you will collaborate closely with cross-functional teams to ensure accuracy, consistency, and timeliness of enterprise…
Added 4 hours ago
CR
Active Living Manager
COGIR Real Estate
Newmarket, ON
- Full-time
As our next Active Living Manager you are an energetic, vibrant, and creative leader who thrives on assessing residents' needs. You will be responsible for enhancing the quality of life for…
Added 4 hours ago
AP
Spécialiste thérapeutique, Santé des femmes – Estrie, Mauricie & Est du Québec
Astellas Pharma
Quebec, QC
- Full-time
Assurer l’exécution de la stratégie commerciale du territoire à partir du plan d’affaires annuel du territoire, du plan régional et des rapports d’activités.
Added 4 hours ago
RG
Factory Buyer
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Milton, ON
- $70,000 to $80,000 CAD / year
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Handling minor claims for the regional area in agreement with the Category Manager

Vancity

Branch Manager - West End

Vancouver, BC, Canada

The salary range for this role is $108,500 to $134,085 per annum. · Full-time

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Job details

Pay: The salary range for this role is $108,500 to $134,085 per annum.
Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Our Story & Purpose:

We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,300 diverse individuals, access competitive rewards and benefits, and be part of a greater movement - apply today!

Your Role in Supporting Our Members:

As a Branch Manager, you will lead branch operations, optimize member experience, and drive business development through exceptional people leadership and strategic execution. You will oversee operational planning, staff development, community engagement, and financial performance, ensuring members receive high‑value financial advice and services that support their long‑term well‑being. This role is ideal for a collaborative, community‑driven leader who thrives in dynamic environments and inspires teams to deliver excellence.

This is a Full‑time, Permanent role based at our West End Community Branch (Branch 47) and will report directly to the Senior Regional Director, Inclusive Banking.

How You'll Make an Impact:

Delivering on financial objectives and performance targets for the branch
Developing, coordinating, and monitoring branch activities to ensure high‑quality service delivery
Building branch visibility and brand awareness to strengthen community presence and drive business growth
Leveraging Vancity’s full suite of products and services to meet member needs
Coaching and guiding staff to achieve excellence in advice, service, and member experience
Analyzing operational processes to identify efficiencies and areas for continuous improvement
Supporting a culture of accountability, collaboration, and member‑centric service
Diagnosing operational or member‑related issues and identifying effective solutions

What You’ll Bring to the Team:

Minimum 3 years of people‑management experience in a financial services environment
Minimum 2 years of business development experience with demonstrated measurable outcomes
At least 5 years of overall experience in the financial industry or a related field
Strong business acumen and applied knowledge of financial products, advice, and service delivery
Advanced knowledge of Vancity products, policies, procedures, systems, and tools
Advanced understanding of Vancity strategies, functions, and programs
A Bachelor's Degree or equivalent combination of education and experience

Extra Skills That Set You Apart:

Completion of IFIC or CSC
Completion of three CFP‑eligible courses
Completion of Vancity‑aligned coaching modules

You’ll Thrive Here If You Are:

A Strong People Leader - You inspire, mentor, and support your team to reach their full potential.
A Strategic Planner - You proactively organize, prioritize, and coordinate branch activities.
An Effective Communicator - You communicate business objectives clearly and model strong member‑service behaviours.
A Decisive Problem‑Solver - You confidently assess risk and identify solutions that balance member impact and business needs.
Analytical and Insight‑Driven - You evaluate branch performance and identify areas for operational improvement.

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

What You’ll Earn:

The salary range for this role is $108,500 to $134,085 per annum. Base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

Why You’ll Love Working Here:

A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

Living Wage Employer: We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers.
Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
Generous Vacation: New employees start with 3-4 weeks of vacation per year, with additional days earned over time.
Extra Stat Holidays: In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.
Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from.
Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone.

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting.

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.

We are also committed to an inclusive, barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know by contacting our Talent Acquisition team at recruitment@vancity.com. We’re here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality, so you can participate fully in the process.

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More about this job

Responsibilities

Lead branch operations and staff to deliver high-quality member service, meet financial targets, and support business development. Plan and monitor branch activities, strengthen community presence, coach employees, and improve operational processes.

Requirements

Requires at least five years of experience in the financial industry or a related field, including three years of people-management experience and two years of business development experience with measurable results. A bachelor's degree or equivalent combination of education and experience is required, along with strong financial product knowledge and advanced knowledge of Vancity products, policies, systems, strategies, and programs.

Skills

People Leadership
Branch Operations
Business Development
Financial Performance Management
Strategic Planning
Member Experience
Financial Advice
Staff Coaching
Community Engagement
Operational Planning
Process Improvement
Risk Assessment
Problem-Solving
Communication
Financial Products and Services
Performance Analysis

Benefits

Annual Incentive Program
Flexible Benefits
Vacation
Additional Statutory Holidays
Care Days
Health Insurance
Dental Insurance
Defined Benefit Pension

Visa sponsorship

Not detected in the job text

Keywords

Financial Services
Credit Union
Branch Management
Branch Operations
Business Development
Financial Performance
Member Experience
Financial Advice
Financial Products
Service Delivery
People Management
Staff Development
Coaching
Community Engagement
Operational Planning
Process Improvement
Risk Assessment
Performance Targets
Inclusive Banking
Financial Resilience
IFIC
Canadian Securities Course
Certified Financial Planner
Vancity Products
Policies and Procedures
Systems and Tools

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