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Added 10 mins ago
J
Chief Technology Officer
Jobgether
Canada
- $225,000 to $275,000 CAD / year
- Full-time
This is a senior technology leadership opportunity focused on shaping the future of enterprise software that supports critical public-sector and justice systems. You will own the technology…
Added 10 mins ago
SM
RQ10989 – Business Architect – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Business Architect to support the enhancement of the Forest Resources Inventory Information Management System (FRI IMS) and the modernization of its Enterprise…
Added 10 mins ago
SM
RQ11612 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Business Analyst with strong expertise in business requirements gathering, business process reengineering, Agile methodologies, business modelling,…
Added 10 mins ago
R
Senior Manager, Content Development and Production (French Services) (On Site)
Radio-Canada
Saguenay, QC
- Full-time
Radio-Canada’s multimedia station in Saguenay is seeking a Senior Manager, Content Development and Production. Reporting to and working collaboratively with regional leadership, you will…
Added 10 mins ago
SM
RQ11619 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Business Analyst with strong expertise in business requirements gathering, business process reengineering, Agile methodologies, business modelling,…
Added 10 mins ago
SI
Client Services Coordinator (LPN)
Shannex Incorporated
Halifax, NS
- Part-time
We are searching for a Client Services Coordinator (Licensed Practical Nurse) to join our Caritas Residence team based in Halifax, Nova Scotia
Added 10 mins ago
C
Senior QA Automation – SDET
CGI
Toronto, ON
- Full-time
CGI is seeking an experienced Senior QA Automation Engineer to join our growing Quality Engineering team. This is a hands-on role for a quality engineering professional with strong…
Added 10 mins ago
SI
Clinical Services Manager (RPN)
Shannex Incorporated
Toronto, ON · Etobicoke, ON
- Full-time
…rewarding career at Parkland. Our fully appointed, premium senior living communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful…
Added 10 mins ago
C
Cybersecurity Architect
CGI
Mississauga, ON
- Full-time
Design end to end cybersecurity architectures for enterprise applications, infrastructure, cloud platforms, networks, and digital services.
Added 10 mins ago
SM
RQ11518 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Business Analyst with strong expertise in business requirements gathering, business process reengineering, Agile methodologies, business modelling,…
Added 10 mins ago
S
Senior Customer Experience Associate -Bloor & Yonge Branch (30 hours/week)
Scotiabank
Toronto, ON
- Full-time
Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 12 mins ago
Commercial Real Estate Agent
Marcus & Millichap
Vancouver, BC
…you come from software, medical device, insurance, financial services, staffing, or another sales field, your experience translates…
Added 12 mins ago
Commercial Real Estate Agent
Marcus & Millichap
AB
…you come from software, medical device, insurance, financial services, staffing, or another sales field, your experience translates…
Added 12 mins ago
M&
Toronto Commercial Real Estate Investment Sales Intern
Marcus & Millichap
Toronto, ON
- Full-time
…financing, as well as a leading source of research and advisory services. The Investment Brokerage Internship is designed to provide current college students with meaningful exposure to the…
Added 12 mins ago
M&
Vancouver Commercial Real Estate Investment Sales Intern
Marcus & Millichap
Vancouver, BC
- Full-time
…financing, as well as a leading source of research and advisory services. The Investment Brokerage Internship is designed to provide current college students with meaningful exposure to the…
Added 12 mins ago
FC
Director, Restructuring, Montreal | Corporate Finance
FTI Consulting
Montreal, QC
- Full-time
…Financement corporatif et restructuration de FTI offre des services couvrant le redressement et la restructuration, les transactions ainsi que les initiatives de transformation…
Added 12 mins ago
FC
Consultant, Restructuring - Montreal
FTI Consulting
Montreal, QC
- Full-time
…changement. Le groupe Financement corporatif de FTI offre des services couvrant le redressement et la restructuration, les transactions ainsi que les initiatives de transformation…
Added 12 mins ago
FC
Senior Consultant, Restructuring | Corporate Finance
FTI Consulting
Toronto, ON
- Full-time
…culture that embraces diversity, recognition, professional development and, most importantly,…
Added 12 mins ago
FC
Executive Assistant I, Corporate Finance
FTI Consulting
Vancouver, BC
- Full-time
…culture that embraces diversity, recognition, professional development and, most importantly,…
Added 12 mins ago
Manager, Corporate Financial Reporting | Great West
The Canada Life Assurance Company
Winnipeg, MB · London, ON
…management and financial planning for a large corporate shared services portfolio. This role offers the opportunity to lead a team, partner with senior business leaders, and drive financial…
Added 12 mins ago
B
Global Relationship Manager- 3
BrightClaim
ON
- Full-time
…ensuring optimal outcomes. Collaborate with Sales and Operations senior leadership to generate momentum for new deals, ensuring successful conversion and delivery. Manage the resolution of…
Added 12 mins ago
CO
Manager - Design Services
City of Vancouver
Vancouver, BC
- From $117,909 CAD / year
- Full-time
- On-site
…work where you play a key role in ensuring equitable access to services, upholding ethical governance, and supporting the needs of citizens with integrity and dedication.Main Purpose and…
Added 27 mins ago
IG
Senior Financial Analyst
Inland Group of Companies
Truro, NS · ITH Truro
- Full-time
About us: The Inland Group of Companies (IDS and Quantem Aviation Services) is a trusted aviation partner operating at over 50+ airports across Canada and the United States. We deliver…
Added 36 mins ago
ML
Senior Operations Manager (Operations Manager I)
Matrix Logistics Services Limited
Calgary, AB
- Full-time
As a Senior Operations Manager (Operations Manager I) at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your…
Added 36 mins ago
A
Senior Bilingual French Recruiter
AMS
Toronto, ON
- $76,000 to $100,000 CAD / year
- Full-time
As a Senior Recruiter, you will support client hiring managers with filling their vacancies to target start dates, ensuring all quality thresholds and SLAs/KPIs are met. You will manage the…

Vancity

Branch Manager - West End

Vancouver, BC, Canada

The salary range for this role is $108,500 to $134,085 per annum. · Full-time

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Job details

Pay: The salary range for this role is $108,500 to $134,085 per annum.
Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Our Story & Purpose:

We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,300 diverse individuals, access competitive rewards and benefits, and be part of a greater movement - apply today!

Your Role in Supporting Our Members:

As a Branch Manager, you will lead branch operations, optimize member experience, and drive business development through exceptional people leadership and strategic execution. You will oversee operational planning, staff development, community engagement, and financial performance, ensuring members receive high‑value financial advice and services that support their long‑term well‑being. This role is ideal for a collaborative, community‑driven leader who thrives in dynamic environments and inspires teams to deliver excellence.

This is a Full‑time, Permanent role based at our West End Community Branch (Branch 47) and will report directly to the Senior Regional Director, Inclusive Banking.

How You'll Make an Impact:

Delivering on financial objectives and performance targets for the branch
Developing, coordinating, and monitoring branch activities to ensure high‑quality service delivery
Building branch visibility and brand awareness to strengthen community presence and drive business growth
Leveraging Vancity’s full suite of products and services to meet member needs
Coaching and guiding staff to achieve excellence in advice, service, and member experience
Analyzing operational processes to identify efficiencies and areas for continuous improvement
Supporting a culture of accountability, collaboration, and member‑centric service
Diagnosing operational or member‑related issues and identifying effective solutions

What You’ll Bring to the Team:

Minimum 3 years of people‑management experience in a financial services environment
Minimum 2 years of business development experience with demonstrated measurable outcomes
At least 5 years of overall experience in the financial industry or a related field
Strong business acumen and applied knowledge of financial products, advice, and service delivery
Advanced knowledge of Vancity products, policies, procedures, systems, and tools
Advanced understanding of Vancity strategies, functions, and programs
A Bachelor's Degree or equivalent combination of education and experience

Extra Skills That Set You Apart:

Completion of IFIC or CSC
Completion of three CFP‑eligible courses
Completion of Vancity‑aligned coaching modules

You’ll Thrive Here If You Are:

A Strong People Leader - You inspire, mentor, and support your team to reach their full potential.
A Strategic Planner - You proactively organize, prioritize, and coordinate branch activities.
An Effective Communicator - You communicate business objectives clearly and model strong member‑service behaviours.
A Decisive Problem‑Solver - You confidently assess risk and identify solutions that balance member impact and business needs.
Analytical and Insight‑Driven - You evaluate branch performance and identify areas for operational improvement.

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

What You’ll Earn:

The salary range for this role is $108,500 to $134,085 per annum. Base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

Why You’ll Love Working Here:

A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

Living Wage Employer: We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers.
Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
Generous Vacation: New employees start with 3-4 weeks of vacation per year, with additional days earned over time.
Extra Stat Holidays: In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.
Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from.
Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone.

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting.

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.

We are also committed to an inclusive, barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know by contacting our Talent Acquisition team at recruitment@vancity.com. We’re here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality, so you can participate fully in the process.

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More about this job

Responsibilities

Lead branch operations and staff to deliver high-quality member service, meet financial targets, and support business development. Plan and monitor branch activities, strengthen community presence, coach employees, and improve operational processes.

Requirements

Requires at least five years of experience in the financial industry or a related field, including three years of people-management experience and two years of business development experience with measurable results. A bachelor's degree or equivalent combination of education and experience is required, along with strong financial product knowledge and advanced knowledge of Vancity products, policies, systems, strategies, and programs.

Skills

People Leadership
Branch Operations
Business Development
Financial Performance Management
Strategic Planning
Member Experience
Financial Advice
Staff Coaching
Community Engagement
Operational Planning
Process Improvement
Risk Assessment
Problem-Solving
Communication
Financial Products and Services
Performance Analysis

Benefits

Annual Incentive Program
Flexible Benefits
Vacation
Additional Statutory Holidays
Care Days
Health Insurance
Dental Insurance
Defined Benefit Pension

Visa sponsorship

Not detected in the job text

Keywords

Financial Services
Credit Union
Branch Management
Branch Operations
Business Development
Financial Performance
Member Experience
Financial Advice
Financial Products
Service Delivery
People Management
Staff Development
Coaching
Community Engagement
Operational Planning
Process Improvement
Risk Assessment
Performance Targets
Inclusive Banking
Financial Resilience
IFIC
Canadian Securities Course
Certified Financial Planner
Vancity Products
Policies and Procedures
Systems and Tools

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