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Added 13 mins ago
E
Principal Product Manager - Identity Threat Detection and Response
Elastic
Canada
- Full-time
We’re looking for a Principal Product Manager to guide the vision, strategy, and execution for Identity Threat Detection and Response (ITDR) within Elastic Security. Attackers not only…
Added 13 mins ago
PE
Process Engineer
Polymer Extrusions, Inc.
Oshawa, ON
- Full-time
…quality products, the best technical support, reliable on-time delivery, and superior customer service, at competitive prices. We supply to the Automotive, Medical, Military, Aerospace,…
Added 13 mins ago
Health Care Aide - Home Care Program - St. James-Assiniboia Team
Winnipeg Regional Health Authority
Winnipeg, MB
May vary depending on the service delivery area.
Added 13 mins ago
Clinical Team Leader - Crisis Services
Winnipeg Regional Health Authority
Winnipeg, MB
The Crisis Response Centre is a ground-breaking development in the delivery of crisis services within Winnipeg, and upon completion, will be the first of its kind in Canada to offer a…
Added 43 mins ago
CO
Corporate Services Financial & Administration Manager
City of Lethbridge
Lethbridge, AB
- Full-time
Are you a finance leader who pairs strategic thinking with a genuine commitment to public service? Do you take pride in helping others understand complex financial information and turn it…
Added 44 mins ago
ME
Office Administration
MCDOUGALL ENERGY INC
Burford, ON
- Contract
Assisting with answering incoming calls and attending to customer inquiries for fuel delivery, service, account information or other related items.
Added 44 mins ago
SH
Sous Chef – Gerni's Farmhouse
Sparkling Hill Resort
Vernon, BC
- $50,000 to $60,000 CAD / year
- Full-time
Coordinate banquets, functions, and catered events with the Executive Chef, Banquet Manager, and Catering Manager, ensuring readiness at least 15 minutes before service.
Added 1 hour ago
AS
Recruiter III
Apex Systems
Vancouver, BC
- $38 to $44 USD / hour
- Full-time
…They will foster a collaborative team environment and a strong service oriented culture that ensures delivery of efficient, effective, quality driven service to internal customers. The best…
Added 1 hour ago
AI
Marketing Coordinator
AutoCanada Inc.
Edmonton, AB
- Full-time
Keep work moving - Track assignments, handoffs, review stages, revisions and approvals by following up proactively and flagging stalled work before it affects delivery.
Added 1 hour ago
Public Health Nurse (Infectious Diseases)
Region of Waterloo
Kitchener, ON · Cambridge, ON · Waterloo, ON
Current Assignment: Provides public health nursing service in the delivery of Infectious Diseases Division programs.The assignment for this position will support the Outreach Clinical…
Added 1 hour ago
Director, Water and Wastewater Infrastructure Management
Region of Waterloo
Kitchener, ON
Directs growth planning through capital plan development and delivery of infrastructure projects, including the response to water capacity constraints, finding new water supply sources,…
Added 1 hour ago
T
Business Systems Analyst II
TD
Toronto, ON
- Full-time
Provides support/oversight and guidance in the delivery of technology requirements with focus on quality, reusability, scalability, and innovation.
Added 1 hour ago
T
Quality Engineer II (VMS)
TD
Toronto, ON
- Full-time
Effectively engineer and leverage tools and Engineering practices (DevOps tools and processes, source code management, Service Virtualization, monitoring tools, etc.)
Added 1 hour ago
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Mortgage Specialist
BMO
Fort St. John, BC
- Full-time
Supports the delivery of targeted marketing programs, promotions, and other initiatives.
Added 1 hour ago
Y
Program Supervisor
YBC
Vancouver, BC
- Full-time
The Program Supervisor is responsible for the delivery of high-quality Group Fitness & Child and Youth Services at the branch, along with recreation programs such as leagues,…
Added 1 hour ago
S
Mitigation Manager
SearchLabs
Burlington, ON
- Full-time
…operational leader to oversee field mitigation activities and elevate service delivery across their Burlington…
Added 1 hour ago
Assistant Store Manager
Rogers Communications
Calgary, AB
Management Support: You support the Store Manager in managing day to day operations, coaching, and developing team members to positively impact growth and create best in class customer…
Added 1 hour ago
MM
Territory Manager, Ontario
Merit Medical Systems, Inc.
Canada
- Full-time
Resolving problems with clients regarding manufacturing or delivery problems, if they occur.
Added 1 hour ago
Clinical Pharmacist, Health Team
Calgary Foothills Primary Care Network
Calgary, AB
Reporting to the Program Manager, the Clinical Pharmacist collaborates with the primary care provider, Calgary Foothills PCN multidisciplinary team and community/external partners to…
Added 1 hour ago
SJ
Ad Operations Campaign Manager
St. Joseph Communications
Toronto, ON
- $75,000 to $80,000 CAD / year
The Ad Operations Campaign Manager will contribute to the Ad Operations (AdOps) Team’s capacity to support the full lifecycle of programmatic and direct-sold solutions and campaigns. This…
Added 1 hour ago
SC
shift supervisor - Store# 04620, CLAYTON CROSSING
Starbucks Coffee Company
Surrey, BC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 2 hours ago
PC
Personal Support Worker, Part Time, Hospice
Providence Care
Kingston, ON
- Part-time
As a member of an inter-professional team reporting to the Care Manager, the role of the Personal Support Worker (PSW) is to ensure the provision of excellent care and support to the…
Added 2 hours ago
T
Business Systems Analyst II
TD
Toronto, ON
- Full-time
Provides support/oversight and guidance in the delivery of technology requirements with focus on quality, reusability, scalability, and innovation.
Added 2 hours ago
C
Sales Associate
Claire's
Richmond Hill, ON
- $17 to $18 USD / hour
- Part-time
Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in…
Added 2 hours ago
BC
Registered Nurse - CCU
Brant Community Healthcare System
Brantford, ON
- Full-time
With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a…

Vancity

Branch Manager - West End

Vancouver, BC, Canada

The salary range for this role is $108,500 to $134,085 per annum. · Full-time

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Job details

Pay: The salary range for this role is $108,500 to $134,085 per annum.
Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Our Story & Purpose:

We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,300 diverse individuals, access competitive rewards and benefits, and be part of a greater movement - apply today!

Your Role in Supporting Our Members:

As a Branch Manager, you will lead branch operations, optimize member experience, and drive business development through exceptional people leadership and strategic execution. You will oversee operational planning, staff development, community engagement, and financial performance, ensuring members receive high‑value financial advice and services that support their long‑term well‑being. This role is ideal for a collaborative, community‑driven leader who thrives in dynamic environments and inspires teams to deliver excellence.

This is a Full‑time, Permanent role based at our West End Community Branch (Branch 47) and will report directly to the Senior Regional Director, Inclusive Banking.

How You'll Make an Impact:

Delivering on financial objectives and performance targets for the branch
Developing, coordinating, and monitoring branch activities to ensure high‑quality service delivery
Building branch visibility and brand awareness to strengthen community presence and drive business growth
Leveraging Vancity’s full suite of products and services to meet member needs
Coaching and guiding staff to achieve excellence in advice, service, and member experience
Analyzing operational processes to identify efficiencies and areas for continuous improvement
Supporting a culture of accountability, collaboration, and member‑centric service
Diagnosing operational or member‑related issues and identifying effective solutions

What You’ll Bring to the Team:

Minimum 3 years of people‑management experience in a financial services environment
Minimum 2 years of business development experience with demonstrated measurable outcomes
At least 5 years of overall experience in the financial industry or a related field
Strong business acumen and applied knowledge of financial products, advice, and service delivery
Advanced knowledge of Vancity products, policies, procedures, systems, and tools
Advanced understanding of Vancity strategies, functions, and programs
A Bachelor's Degree or equivalent combination of education and experience

Extra Skills That Set You Apart:

Completion of IFIC or CSC
Completion of three CFP‑eligible courses
Completion of Vancity‑aligned coaching modules

You’ll Thrive Here If You Are:

A Strong People Leader - You inspire, mentor, and support your team to reach their full potential.
A Strategic Planner - You proactively organize, prioritize, and coordinate branch activities.
An Effective Communicator - You communicate business objectives clearly and model strong member‑service behaviours.
A Decisive Problem‑Solver - You confidently assess risk and identify solutions that balance member impact and business needs.
Analytical and Insight‑Driven - You evaluate branch performance and identify areas for operational improvement.

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

What You’ll Earn:

The salary range for this role is $108,500 to $134,085 per annum. Base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

Why You’ll Love Working Here:

A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

Living Wage Employer: We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers.
Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
Generous Vacation: New employees start with 3-4 weeks of vacation per year, with additional days earned over time.
Extra Stat Holidays: In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.
Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from.
Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone.

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting.

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.

We are also committed to an inclusive, barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know by contacting our Talent Acquisition team at recruitment@vancity.com. We’re here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality, so you can participate fully in the process.

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More about this job

Responsibilities

Lead branch operations and staff to deliver high-quality member service, meet financial targets, and support business development. Plan and monitor branch activities, strengthen community presence, coach employees, and improve operational processes.

Requirements

Requires at least five years of experience in the financial industry or a related field, including three years of people-management experience and two years of business development experience with measurable results. A bachelor's degree or equivalent combination of education and experience is required, along with strong financial product knowledge and advanced knowledge of Vancity products, policies, systems, strategies, and programs.

Skills

People Leadership
Branch Operations
Business Development
Financial Performance Management
Strategic Planning
Member Experience
Financial Advice
Staff Coaching
Community Engagement
Operational Planning
Process Improvement
Risk Assessment
Problem-Solving
Communication
Financial Products and Services
Performance Analysis

Benefits

Annual Incentive Program
Flexible Benefits
Vacation
Additional Statutory Holidays
Care Days
Health Insurance
Dental Insurance
Defined Benefit Pension

Visa sponsorship

Not detected in the job text

Keywords

Financial Services
Credit Union
Branch Management
Branch Operations
Business Development
Financial Performance
Member Experience
Financial Advice
Financial Products
Service Delivery
People Management
Staff Development
Coaching
Community Engagement
Operational Planning
Process Improvement
Risk Assessment
Performance Targets
Inclusive Banking
Financial Resilience
IFIC
Canadian Securities Course
Certified Financial Planner
Vancity Products
Policies and Procedures
Systems and Tools

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