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Added 11 mins ago
IP
Group Lead, Electrical
IPS-Integrated Project Services
Vaughan, ON
- Full-time
At IPS, we are global leaders in developing innovative solutions for the consulting, architecture, engineering, project controls, procurement, construction management, and CQV of…
Added 11 mins ago
TT
Associate Director, Cybersecurity
Tundra Technical Solutions
Toronto, ON · Greater Toronto Area, Canada
- $110,000 to $135,000 CAD / year
- Full-time
The Associate Director, Cybersecurity is a senior leadership role responsible for driving hands-on security operations, managing enterprise cyber risk, and maturing the organization's…
Added 14 mins ago
TI
PRO, Program Coordinator
Touchstone Institute
Toronto, ON
- Contract
Practice Ready Ontario (PRO) is a workplace assessment program that helps internationally trained family physicians who have completed postgraduate training and independent practice in…
Added 42 mins ago
V
Branch Manager - West End
Vancity
Vancouver, BC
- Full-time
This is a Full‑time, Permanent role based at our West End Community Branch (Branch 47) and will report directly to the Senior Regional Director, Inclusive Banking.
Added 44 mins ago
KT
Regional Account Manager
Kal Tire
Medicine Hat, AB · Brooks, AB · Lethbridge, AB
- Full-time
…teams to successfully deliver Kal Tire product and service solutions according to customer requirements. Manages and develops customer accounts to initiate and maintain favorable…
Added 1 hour ago
E
Directeur Régional – Québec et Est de l'Ontario / Regional Director – Quebec & Eastern Ontario
Everguard
Montreal, QC
- Full-time
Everguard Sécurité Incendie est une entreprise multisectorielle spécialisée dans les services et solutions de sécurité incendie et de protection des personnes. Elle propose une gamme…
Added 2 hours ago
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Senior Director, CFO Controls Office
RBC
Toronto, ON
- Full-time
Lead CFO Group through Operational Risk program transformation as launched by GRM, including development of implementation frameworks, project plans, guidance, training delivery, and design…
Added 2 hours ago
PB
Director, Data and Insights
Pacific Blue Cross
Burnaby, BC
- $122,400 to $183,600 CAD / year
- Full-time
At Pacific Blue Cross, we're committed to improving health and wellbeing for British Columbians. As our Director, Data & Insights Office, you'll have a rare opportunity to build and shape a…
Added 2 hours ago
PH
Manager, Wellness and Psychological Health & Safety
Providence Health Care
Vancouver, BC
- $108,000 to $135,000 CAD / year
- Full-time
Reporting to the Director, Occupational Health and Safety, you’ll lead a team of health and safety professionals and work closely with leaders and partners across PHC to move complex…
Added 2 hours ago
Policy & Communication Consultant
Government of Alberta
AB
Reporting to the Director, Communication, Education and Engagement, you will lead strategic communications and marketing initiatives while contributing to policy research, analysis, and…
Added 3 hours ago
C
Enterprise Performance Management Lead System Administrator
Couche-Tard
Laval, QC
- Full-time
Reporting to the Director of Enterprise Performance, you will oversee platform administration, user access, model governance, integrations, release management, and production support. You…
Added 3 hours ago
Director, Deposits Engineering
Scotiabank
Toronto, ON
The Director, Deposits Engineering, leads the Deposits Engineering teams globally (Canada / Bogota / International); ensuring business strategies, plans and initiatives are executed /…
Added 3 hours ago
Human Resource Business Partner (Hiring Pool)
The Government of Nova Scotia
Halifax, NS
Reporting to the HR Client Service Director, this strategic consulting role is part of a client account management team. It focuses on building strong client partnerships, working…
Added 3 hours ago
MF
Director HR Business Partner
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
The Director, HR Business Partner is a dynamic and strategic HR leader responsible for partnering with senior leaders to develop and deliver people strategies that enable business…
Added 3 hours ago
MW
Technical Analyst
Manion, Wilkins & Associates Ltd.
ON · Toronto, ON
- Full-time
…home, and in their communities. That is why we have built a workplace rooted in trust, collaboration, and care, where your contributions truly make a difference in the lives of Canadians.…
Added 4 hours ago
CS
Specialist, Reliability
Corby Spirit and Wine Limited
Windsor, ON
- Full-time
This role reports directly to the Director of Engineering. The Reliability Specialist is responsible for championing new programs such as Reliability Centered Maintenance, Predictive…
Added 4 hours ago
L
Senior Director Information Technology
lululemon
Vancouver, BC
- Full-time
We’re seeking a Senior Director Technology to define and execute a multi year technology strategy that transforms how lululemon merchandises, plans, and deliver products to our guests. This…
Added 4 hours ago
PC
Intermediate Bridge Engineer
Parsons Corporation
Halifax, NS
- Full-time
…your technical delivery role, you will plan and define project/program goals and collaborate with the project managers and regional director to ensure success across all phases of projects,…
Added 4 hours ago
DAM Engineering Specialist
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
The Data Access Engineering Specialist, Data Access Management will work closely with the Director of Data Access Management and other members of the team to support the technical…
Added 4 hours ago
Senior Security Specialist, AI Fabric
Bell
Regina, SK
…more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every…
Added 4 hours ago
UH
Project Manager, Peter Munk Cardiac Centre & Medical Imaging
University Health Network
Toronto, ON
- Contract
…and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious…
Added 5 hours ago
FR
Condominium Manager
FirstService Residential Canada
Toronto, ON
- Full-time
…exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement…
Added 5 hours ago
Senior UX Designer
Equitable
Waterloo, ON
Partner with Product, Technology and business teams to deliver effective solutions.
Added 5 hours ago
PR
Specialist, Reliability
Pernod Ricard
Windsor, ON · ON
- Full-time
This role reports directly to the Director of Engineering. The Reliability Specialist is responsible for championing new programs such as Reliability Centered Maintenance, Predictive…
Added 5 hours ago
BC
Director, Communications and Engagement – Redevelopment Projects
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Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.

Vancity

Branch Manager - West End

Vancouver, BC, Canada

The salary range for this role is $108,500 to $134,085 per annum. · Full-time

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Job details

Pay: The salary range for this role is $108,500 to $134,085 per annum.
Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Our Story & Purpose:

We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,300 diverse individuals, access competitive rewards and benefits, and be part of a greater movement - apply today!

Your Role in Supporting Our Members:

As a Branch Manager, you will lead branch operations, optimize member experience, and drive business development through exceptional people leadership and strategic execution. You will oversee operational planning, staff development, community engagement, and financial performance, ensuring members receive high‑value financial advice and services that support their long‑term well‑being. This role is ideal for a collaborative, community‑driven leader who thrives in dynamic environments and inspires teams to deliver excellence.

This is a Full‑time, Permanent role based at our West End Community Branch (Branch 47) and will report directly to the Senior Regional Director, Inclusive Banking.

How You'll Make an Impact:

Delivering on financial objectives and performance targets for the branch
Developing, coordinating, and monitoring branch activities to ensure high‑quality service delivery
Building branch visibility and brand awareness to strengthen community presence and drive business growth
Leveraging Vancity’s full suite of products and services to meet member needs
Coaching and guiding staff to achieve excellence in advice, service, and member experience
Analyzing operational processes to identify efficiencies and areas for continuous improvement
Supporting a culture of accountability, collaboration, and member‑centric service
Diagnosing operational or member‑related issues and identifying effective solutions

What You’ll Bring to the Team:

Minimum 3 years of people‑management experience in a financial services environment
Minimum 2 years of business development experience with demonstrated measurable outcomes
At least 5 years of overall experience in the financial industry or a related field
Strong business acumen and applied knowledge of financial products, advice, and service delivery
Advanced knowledge of Vancity products, policies, procedures, systems, and tools
Advanced understanding of Vancity strategies, functions, and programs
A Bachelor's Degree or equivalent combination of education and experience

Extra Skills That Set You Apart:

Completion of IFIC or CSC
Completion of three CFP‑eligible courses
Completion of Vancity‑aligned coaching modules

You’ll Thrive Here If You Are:

A Strong People Leader - You inspire, mentor, and support your team to reach their full potential.
A Strategic Planner - You proactively organize, prioritize, and coordinate branch activities.
An Effective Communicator - You communicate business objectives clearly and model strong member‑service behaviours.
A Decisive Problem‑Solver - You confidently assess risk and identify solutions that balance member impact and business needs.
Analytical and Insight‑Driven - You evaluate branch performance and identify areas for operational improvement.

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

What You’ll Earn:

The salary range for this role is $108,500 to $134,085 per annum. Base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

Why You’ll Love Working Here:

A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

Living Wage Employer: We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers.
Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
Generous Vacation: New employees start with 3-4 weeks of vacation per year, with additional days earned over time.
Extra Stat Holidays: In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.
Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from.
Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone.

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting.

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.

We are also committed to an inclusive, barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know by contacting our Talent Acquisition team at recruitment@vancity.com. We’re here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality, so you can participate fully in the process.

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More about this job

Responsibilities

Lead branch operations and staff to deliver high-quality member service, meet financial targets, and support business development. Plan and monitor branch activities, strengthen community presence, coach employees, and improve operational processes.

Requirements

Requires at least five years of experience in the financial industry or a related field, including three years of people-management experience and two years of business development experience with measurable results. A bachelor's degree or equivalent combination of education and experience is required, along with strong financial product knowledge and advanced knowledge of Vancity products, policies, systems, strategies, and programs.

Skills

People Leadership
Branch Operations
Business Development
Financial Performance Management
Strategic Planning
Member Experience
Financial Advice
Staff Coaching
Community Engagement
Operational Planning
Process Improvement
Risk Assessment
Problem-Solving
Communication
Financial Products and Services
Performance Analysis

Benefits

Annual Incentive Program
Flexible Benefits
Vacation
Additional Statutory Holidays
Care Days
Health Insurance
Dental Insurance
Defined Benefit Pension

Visa sponsorship

Not detected in the job text

Keywords

Financial Services
Credit Union
Branch Management
Branch Operations
Business Development
Financial Performance
Member Experience
Financial Advice
Financial Products
Service Delivery
People Management
Staff Development
Coaching
Community Engagement
Operational Planning
Process Improvement
Risk Assessment
Performance Targets
Inclusive Banking
Financial Resilience
IFIC
Canadian Securities Course
Certified Financial Planner
Vancity Products
Policies and Procedures
Systems and Tools

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