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Added 12 mins ago
M
Director, Retirement Strategy
Manulife
Toronto, ON
- Full-time
…Institutional channels in North America, Asia and Europe. The Director, Retirement Strategy will help shape the growth and transformation agenda for the U.S. and Canada Retirement…
Added 12 mins ago
M
Director of Product Growth
Manulife
Toronto, ON
- Full-time
Reporting to the Senior Director of Product Management (Head of Product), this role will operate as a leader, a strategist, a consultant and an implementer, and will focus on accelerating…
Added 12 mins ago
M
Analyste, systèmes et opérations RH l People Operations Systems Analyst
Medisca
Montreal, QC
- Full-time
…dans diverses disciplines liées au bien-être. En proposant des solutions complètes et essentielles, y compris des ingrédients et des services pharmaceutiques, la fabrication de technologies…
Added 12 mins ago
IB
Product Operations Manager
Indigo Books & Music
Ottawa, ON
- $42,500 to $52,500 CAD / year
- Full-time
…operational risks and barriers to execution and implementing solutions that improve consistency, productivity, and…
Added 27 mins ago
TM
Program Director
Toronto Metropolitan University
Toronto, ON
- Temporary
…faculties, staff and partners to push boundaries, reimagine solutions and create meaningful change in an increasingly interconnected…
Added 28 mins ago
Director, HR Operations
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Mississauga, ON
As HR Director, Operations, you will partner with Retail Operations leaders to shape and deliver people strategies that support business performance, employee engagement, and talent…
Added 41 mins ago
B
Director of Finance And Operations
BoomerangFX
Mississauga, ON
- $120,000 to $130,000 CAD / year
- Full-time
…practice management software, digital marketing, and AI-powered solutions to help healthcare providers build stronger, more profitable…
Added 57 mins ago
RD
Technical Sales Representative
Randstad Digital
Toronto, ON · Greater Toronto Area, Canada
- $100,000 to $120,000 CAD / year
- Full-time
…components. Recognized internationally for providing bespoke cable solutions across industrial machinery, HVAC, oil & gas, and industrial automation sectors, our client is expanding its…
Added 57 mins ago
I
Product Operations Manager
Indigo
Ottawa, ON
- $42,500 to $52,500 CAD / year
- Full-time
…operational risks and barriers to execution and implementing solutions that improve consistency, productivity, and…
Added 57 mins ago
*Regulatory Compliance and Affairs Advisor
Recrute Action
Montreal, QC
Reporting to the Director, Compliance and Chief Compliance Officer (CCO), the incumbent serves as a senior subject matter expert within the Compliance Department and contributes to the…
Added 1 hour ago
Manager, Regulatory Affairs (Clinical Labeling)
Telix Pharmaceuticals (AMER)
Canada
…the product development lifecycle, partnering with the Senior Director, Regulatory Affairs…
Added 1 hour ago
FR
Senior Director, Energy & Power, Corporate, Infrastructure and Project Finance Group - Toronto
Fitch Ratings
Toronto, ON
- Full-time
Senior Director, Energy and Power, Corporate, Infrastructure and Project Finance Group
Added 1 hour ago
Strategic Sourcing - Strategic Sourcing Associate
Mohawk Medbuy Corporation (MMC)
ON · Thunder Bay, ON · Kingston, ON · London, ON · Toronto, ON · Oakville, ON · Burlington, ON · Chatham-Kent, ON
…organizations. MMC provides value-driven contracting and procurement solutions for medical/surgical supplies, pharmaceutical products, local sourcing, capital (equipment, FF&E and…
Added 1 hour ago
WI
Senior Technical Director - Tailings, Waste Dumps and Stockpiles
WSP in Canada
AB · Edmonton, AB
- Full-time
With an unmatched breadth and depth of engineering, advisory and science‑based expertise, our global minds unite to power local solutions.
Added 1 hour ago
SJ
Software Engineer
So Jobs
Toronto, ON
- $202,000 to $231,000 USD / year
- Full-time
…company would build, where your work directly shapes innovative solutions that impact millions of…
Added 1 hour ago
MH
Design Coordination Lead
Mattamy Homes
Canada
- Full-time
The Design Coordination Lead plays a key role in turning complex building designs into coordinated, manufacturable solutions. Working at the intersection of design, engineering, BIM, and…
Added 2 hours ago
E
Regional Director – Quebec & Eastern Ontario / Directeur Régional – Québec et Est de l'Ontario
Everguard
Ottawa, ON
- Full-time
Everguard Fire Safety is a multi-industry fire and life safety services and solutions company offering comprehensive products and solutions, globally recognized partners, installation,…
Added 3 hours ago
A
Payroll & Rewards Operations Lead
APPLY
Toronto, ON
- Full-time
…AI-native delivery capability, designing and delivering agentic solutions that turn CX vision into commercial reality. We are the partner of choice for brands like Arc'teryx, NFL,…
Added 3 hours ago
F
Director, Technical Support - Cybersecurity
Fortra
Canada
- Full-time
Build strong relationships with key customers, understanding their unique requirements and ensuring their success with our solutions.
Added 4 hours ago
D
Account Manager (Hospitality & Tech) - US Market (M/W)
Dayuse.com
Montreal, QC
- Full-time
…our Montreal office. You will report to Yves, our Regional…
Added 4 hours ago
Account Director (Freelance)
DEPT®
Toronto, ON
As an Account Director, you will be responsible for building strong relationships with clients at all levels including strategic input, and overseeing the delivery of a wide variety of…
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CFA: Head of External Relations (Canadian Nationals Only) (P)
IOM
Ottawa, ON
…all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and…
Added 4 hours ago
PC
Director of Policy
Polytechnics Canada
Ottawa, ON
- Full-time
…capacity and interest, highlighting how and where they offer solutions to critical national…
Added 4 hours ago
AC
Food Service Director
Aramark Canada
Burnaby, BC
- Full-time
Food Service Director (Healthcare & Long-Term Care) // Burnaby, BC
Added 4 hours ago
GS
The Sitka Foundation - Program Officer
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Advanced degree in a field related to biodiversity leading to a deep understanding of solutions to the biodiversity and nature crisis, especially in Western Canada.

Vancity

Branch Manager - West End

Vancouver, BC, V6G 1E2, Canada

The salary range for this role is $108,500 to $134,085 per annum. · Full-time

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Job details

Pay: The salary range for this role is $108,500 to $134,085 per annum.
Job type: Full-time
Posting language: English
Posted: Oct 5, 2026

Original job description

Our Story & Purpose:

We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,300 diverse individuals, access competitive rewards and benefits, and be part of a greater movement - apply today!

Your Role in Supporting Our Members:

As a Branch Manager, you will lead branch operations, optimize member experience, and drive business development through exceptional people leadership and strategic execution. You will oversee operational planning, staff development, community engagement, and financial performance, ensuring members receive high‑value financial advice and services that support their long‑term well‑being. This role is ideal for a collaborative, community‑driven leader who thrives in dynamic environments and inspires teams to deliver excellence.

This is a Full‑time, Permanent role based at our West End Community Branch (Branch 47) and will report directly to the Senior Regional Director, Inclusive Banking.

How You'll Make an Impact:

Delivering on financial objectives and performance targets for the branch
Developing, coordinating, and monitoring branch activities to ensure high‑quality service delivery
Building branch visibility and brand awareness to strengthen community presence and drive business growth
Leveraging Vancity’s full suite of products and services to meet member needs
Coaching and guiding staff to achieve excellence in advice, service, and member experience
Analyzing operational processes to identify efficiencies and areas for continuous improvement
Supporting a culture of accountability, collaboration, and member‑centric service
Diagnosing operational or member‑related issues and identifying effective solutions

What You’ll Bring to the Team:

Minimum 3 years of people‑management experience in a financial services environment
Minimum 2 years of business development experience with demonstrated measurable outcomes
At least 5 years of overall experience in the financial industry or a related field
Strong business acumen and applied knowledge of financial products, advice, and service delivery
Advanced knowledge of Vancity products, policies, procedures, systems, and tools
Advanced understanding of Vancity strategies, functions, and programs
A Bachelor's Degree or equivalent combination of education and experience

Extra Skills That Set You Apart:

Completion of IFIC or CSC
Completion of three CFP‑eligible courses
Completion of Vancity‑aligned coaching modules

You’ll Thrive Here If You Are:

A Strong People Leader – You inspire, mentor, and support your team to reach their full potential.
A Strategic Planner – You proactively organize, prioritize, and coordinate branch activities.
An Effective Communicator – You communicate business objectives clearly and model strong member‑service behaviours.
A Decisive Problem‑Solver – You confidently assess risk and identify solutions that balance member impact and business needs.
Analytical and Insight‑Driven – You evaluate branch performance and identify areas for operational improvement.

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

What You’ll Earn:

The salary range for this role is $108,500 to $134,085 per annum. Base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

Why You’ll Love Working Here:

A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

Living Wage Employer: We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers.
Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
Generous Vacation: New employees start with 3-4 weeks of vacation per year, with additional days earned over time.
Extra Stat Holidays: In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.
Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from.
Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone.

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting.

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.

We are also committed to an inclusive, barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know by contacting our Talent Acquisition team at recruitment@vancity.com. We’re here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality, so you can participate fully in the process.

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More about this job

Responsibilities

The Branch Manager leads branch operations, optimizes member experience, and drives business development through strategic leadership. They are responsible for overseeing staff development, financial performance, and community engagement to ensure high-value service delivery.

Requirements

Candidates must have at least 5 years of experience in the financial industry, including 3 years in people management and 2 years in business development. A Bachelor's degree or an equivalent combination of education and experience is required.

Skills

People leadership
Business development
Operational planning
Financial performance management
Strategic execution
Community engagement
Financial advice
Staff development
Coaching
Accountability
Problem-solving
Analytical skills
Risk assessment
Member-centric service
Business acumen

Benefits

Flexible benefit packages
Generous vacation
Statutory holidays
Care days
Health and dental benefits
Defined benefit pension

Visa sponsorship

Not detected in the job text

Keywords

Credit union
Branch management
Financial services
Business development
People leadership
Operational planning
Community engagement
Financial performance
Member experience
Strategic planning
Coaching
Accountability
Risk assessment
IFIC
CSC
CFP
Financial advice
Inclusive banking
Net-zero
Living wage employer

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