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Added 5 mins ago
GF
Customer Service Representative (Motivator) - Mississauga Heartland Town Centre
GoodLife Fitness
Mississauga, ON
- Full-time
Assist Members through possessing an in-depth knowledge of all our systems to be able to efficiently answer Member questions, resolve Member issues or concerns, make updates to Member…
Added 5 mins ago
FS
Sales Account Manager
Fire safety and protection LLC
Markham, ON
- Full-time
…repair, design and installation of their fire and security systems. With continuous training in the latest technologies and regulations, our customers trust us for high-quality workmanship…
Added 5 mins ago
Franchise Specialist, Business Banking - Richmond, BC/Winnipeg, MB
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Winnipeg, MB
Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
Added 5 mins ago
Senior Manager, Healthcare & Professional Specialist
Scotiabank
Toronto, ON
Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
Added 5 mins ago
Administrative Associate, ScotiaMcLeod, Global Wealth Management
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Toronto, ON
Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
Added 5 mins ago
SH
Software Developer Co-op - Red River College
Siemens Healthineers
Winnipeg, MB · YWG BW
- Full-time
…interesting? Then come and join our global team as a Software Developer Co-op to build a world class Oncology specific EMR and Treatment Management System that will be used to treat…
Added 5 mins ago
KC
Financial Accountant
Klohn Crippen Berger
Edmonton, AB
- Full-time
Added 5 mins ago
KC
Senior Financial Accountant
Klohn Crippen Berger
Edmonton, AB
- Full-time
Perform reconciliations between the BST system and local financial systems.
Added 5 mins ago
D
Sterilization Assistant - Landmark Dental Centre
dentalcorp
Kelowna, BC · Landmark Dental Centre
- Full-time
…challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice…
Added 5 mins ago
D
Advisory Agent Member and Client Experience
Desjardins
Lavaltrie, QC · Berthierville, QC
- Part-time
Added 5 mins ago
Administrative Assistant
Defence Construction Canada
NS
Use applicable computer software and operating systems
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B
Customer Success Manager
BlueCat
Canada
- Full-time
…world's largest organizations. In simple terms, we manage the systems that keep networks running smoothly, securely, and reliably - the backbone infrastructure that powers digital…
Added 5 mins ago
CI
Building Operator
Colliers International
Calgary, AB
- Full-time
…including water treatment testing and the supervision of HVAC systems, equipment logs, lighting, plumbing, pneumatic systems, and DDC systems. You respond promptly to occupant requests and…
Added 5 mins ago
C
Application Support Analyst- DataPower
CIBC
Toronto, ON
- Full-time
…Microsoft Windows, Linux Red Hat, and Unix Solaris operating systems, as well as basic network troubleshooting and secure file transfer protocols. Knowledge of Dynatrace, Grafana, Splunk,…
Added 5 mins ago
CR
Warehouse & Tools Associate
CIMCO Refrigeration
London, ON
- Full-time
…process cooling and recreational refrigeration and mechanical systems. For more than 100 years, CIMCO’s leadership and unparalleled research, development and manufacturing programs has put…
Added 5 mins ago
O
Program Reporting Manager
OFIFC
Toronto, ON
- Full-time
Improving the operational efficiency through effective implementation, maintenance and use of financial systems and software;
Added 5 mins ago
CE
Senior Coordinator, OT SCADA
Cenovus Energy
Calgary, AB
- Full-time
…coordination, governance, and multi-site accountability for SCADA systems and Observation Well (OBS) monitoring and control infrastructure across Upstream Thermal and Conventional…
Added 5 mins ago
C
Junior Software Developer - System Integration Labs (North Shore)
CAE
Montreal, QC · Mirabel, QC
- Full-time
As a Software Developer, you will develop real-time simulation software used in military aircraft system integration laboratories. These engineering simulators reproduce aircraft systems…
Added 5 mins ago
Engineer - Methods
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Mississauga, ON
Thorough understanding of aircraft systems, sequence of installation and requirements for functional test procedures.
Added 5 mins ago
BA
Senior Analyst, Finance
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Toronto, ON · Brookfield Place
- Full-time
Experience in accounting / consolidation systems (i.e. Microsoft Dynamics, Yardi, JD Edwards, Hyperion, Cognos TM1, SQL, OneStream, etc.) and adaptability with learning new applications
Added 5 mins ago
BP
Senior Analyst, Finance
Brookfield Properties
Toronto, ON · Brookfield Place
- Full-time
Experience in accounting / consolidation systems (i.e. Microsoft Dynamics, Yardi, JD Edwards, Hyperion, Cognos TM1, SQL, OneStream, etc.) and adaptability with learning new applications
Added 5 mins ago
BA
Senior Analyst, Finance
Brookfield Asset Management
Toronto, ON · Brookfield Place
- Full-time
Develop, document, and deliver training materials, job aids, and communications to support the adoption of new systems, tools, and processes, while promoting standardization and best…
Added 5 mins ago
B
Greenfield Full Stack Developer
Boeing
Richmond, BC · CAN - Richmond, Canada
- Full-time
Boeing Vancouver is seeking a Greenfield Full Stack Developer to support end-to-end software delivery within our digital aircraft maintenance product suite. This role is grounded in strong…
Added 5 mins ago
B
Senior Manager, Board Services, Enterprise Board Management
BMO
Toronto, ON · FCP
- Full-time
Develops and maintains filing systems; ensures business/ operational reports, forms and other documentation, paper or electronic, are readily available.
Added 5 mins ago
B
QNX- Software Testing Development Student (Winter 2027)
BlackBerry
Ottawa, ON
- Full-time
…QNX provides the foundation operating system that runs these…

Vancity

Branch Manager - West End

Vancouver, BC, V6G 1E2, Canada

The salary range for this role is $96,600 to $125,100 per annum. · Full-time

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Job details

Pay: The salary range for this role is $96,600 to $125,100 per annum.
Job type: Full-time
Posting language: English
Posted: Oct 6, 2026

Original job description

Our Story & Purpose:

We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,300 diverse individuals, access competitive rewards and benefits, and be part of a greater movement - apply today!

Your Role in Supporting Our Members:

As a Branch Manager, you will lead branch operations, optimize member experience, and drive business development through exceptional people leadership and strategic execution within one of our small-sized community branches. You will oversee operational planning, staff development, community engagement, and financial performance, ensuring members receive high-value financial advice and services that support their long-term well-being. This role is ideal for a collaborative, community-driven leader who thrives in dynamic environments and inspires teams to deliver excellence.

This is a Full-time, Permanent role supporting a small branch and based at our West End Community Branch (Branch 47) and will report directly to the Senior Regional Director, Inclusive Banking.

How You'll Make an Impact:

Delivering on financial objectives and performance targets for the branch
Developing, coordinating, and monitoring branch activities to ensure high-quality service delivery
Building branch visibility and brand awareness to strengthen community presence and drive business growth
Leveraging Vancity’s full suite of products and services to meet member needs
Coaching and guiding staff to achieve excellence in advice, service, and member experience
Analyzing operational processes to identify efficiencies and areas for continuous improvement
Supporting a culture of accountability, collaboration, and member-centric service
Diagnosing operational or member-related issues and identifying effective solutions

What You’ll Bring to the Team:

Minimum 3 years of people-management experience in a financial services environment
Minimum 2 years of business development experience with demonstrated measurable outcomes
At least 5 years of overall experience in the financial industry or a related field
Strong business acumen and applied knowledge of financial products, advice, and service delivery
Advanced knowledge of Vancity products, policies, procedures, systems, and tools
Advanced understanding of Vancity strategies, functions, and programs
A Bachelor's Degree or equivalent combination of education and experience

Extra Skills That Set You Apart:

Completion of IFIC or CSC
Completion of three CFP-eligible courses
Completion of Vancity-aligned coaching modules

You’ll Thrive Here If You Are:

A Strong People Leader – You inspire, mentor, and support your team to reach their full potential.
A Strategic Planner – You proactively organize, prioritize, and coordinate branch activities.
An Effective Communicator – You communicate business objectives clearly and model strong member-service behaviours.
A Decisive Problem-Solver – You confidently assess risk and identify solutions that balance member impact and business needs.
Analytical and Insight-Driven – You evaluate branch performance and identify areas for operational improvement.

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

What You’ll Earn:

The salary range for this role is $96,600 to $125,100 per annum. Base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

Why You’ll Love Working Here:

A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

Living Wage Employer: We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers.
Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
Generous Vacation: New employees start with 3-4 weeks of vacation per year, with additional days earned over time.
Extra Stat Holidays: In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.
Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from.
Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone.

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting.

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.

We are also committed to an inclusive, barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know by contacting our Talent Acquisition team at recruitment@vancity.com. We’re here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality, so you can participate fully in the process.

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More about this job

Responsibilities

The Branch Manager leads branch operations, optimizes member experience, and drives business development through strategic execution and people leadership. They are responsible for operational planning, staff development, community engagement, and ensuring the branch meets its financial performance targets.

Requirements

Candidates must have at least 3 years of people-management experience in financial services and 2 years of business development experience. A Bachelor's degree or an equivalent combination of education and experience is required.

Skills

People leadership
Business development
Financial services
Operational planning
Staff development
Community engagement
Financial performance
Strategic execution
Coaching
Problem-solving
Business acumen
Member experience
Risk assessment
Analytical skills

Benefits

Flexible benefit packages
Generous vacation
Statutory holidays
Care days
Health and dental benefits
Defined benefit pension
Annual incentive program

Visa sponsorship

Not detected in the job text

Keywords

Credit union
Financial services
Branch management
Business development
People leadership
Operational planning
Community engagement
Financial advice
Member experience
Strategic planning
Coaching
Risk management
Performance targets
IFIC
CSC
CFP
Inclusive banking
Financial resilience

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