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Added 8 mins ago
JC
Technicien en sécurité / Field Security Technician CCTV & EAS
Johnson Controls
Montreal, QC · CAN QC Montreal
- Full-time
Nous sommes à la recherche d'un technicien en installation et service sur le terrain talentueux pour installer, entretenir, inspecter, dépanner et maintenir des équipements de contrôle des…
Added 8 mins ago
OA
Lot Associate - Porsche Centre Richmond
OpenRoad Auto Group
Richmond, BC
- Part-time
Porsche Centre Richmond is seeking a Part-Time Lot Associate to join our growing team.
Added 8 mins ago
PA
Parts Advisor (Subaru of Brampton)
Performance Auto Group
Brampton, ON
- Full-time
Identify the necessary part(s) required on the basis of the customer's description of issues.
Added 8 mins ago
GI
Retail Team Member PT - Varsity
Goodwill Industries of Alberta
Calgary, AB
- Part-time
Job Type: Part-time, Hourly (15 - 24.5 hours per week), Temporary contract (ending January 31, 2027)
Added 8 mins ago
GI
Inside Salesperson | Vendeur interne (Entrepreneurs)
Guillevin International
Quebec, QC · Dubo - Québec
- Full-time
Take action to resolve customer service issues in a timely manner and follow up to ensure commitments are subsequently met;
Added 8 mins ago
FS
Hôte(sse) (Temps-partiel) / Hoste(ss) (Part-time)
Four Seasons Hotels and Resorts
Montreal, QC · Four Seasons Montreal
- Part-time
…souci de qualité, une sensibilité culturelle et un sens du service…
Added 8 mins ago
A
Merchandiser
Acosta
Winnipeg, MB
- Part-time
Be Part of Something Bigger– Join our Merchandising Team Today!
Added 8 mins ago
A
Merchandiser
Acosta
Winnipeg, MB
- Part-time
Be Part of Something Bigger– Join our Merchandising Team Today!
Added 8 mins ago
E
Registered Practical Nurse (RPN) - Day Part-time - Beauclaire
Extendicare
Axm II - Beauclaire
- Part-time
Must possess strong written and oral communication, critical thinking, care coordination, time management and customer focus skills;
Added 8 mins ago
FB
Sales Representative, Financial Services
Fairstone Bank
Brampton, ON
- Full-time
Minimum 1 year of sales experience or customer service with a focus on meeting/exceeding targets
Added 8 mins ago
E
OT Infrastructure Engineer
ENMAX
Calgary, AB · ENMAX Place, Calgary, AB
- Full-time
…safe and reliable operation of ENMAX Power’s electric grid. As part of the System Automations team, you’ll design, implement and support critical OT network, server and data infrastructure…
Added 23 mins ago
C
Grocery Clerk
Co-op
Sedgewick, AB
- Part-time
You have previous experience in customer service is an asset. Candidates will demonstrate the following:
Added 23 mins ago
SD
Delivery Person, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Amherstburg, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 23 mins ago
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Pharmacist, Hourly Part Time Day
Shoppers Drug Mart
Toronto, ON
- Part-time
Commitment to providing exceptional customer service
Added 23 mins ago
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Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Part-time
Always put the Customer first and provides superior customer service
Added 23 mins ago
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Pharmacist, Hourly Part Time Day
Shoppers Drug Mart
Edmonton, AB
- Part-time
Commitment to providing exceptional customer service
Added 23 mins ago
SD
Pharmacist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
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- Full-time
Commitment to providing exceptional customer service
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Pharmacist, Hourly Full Time Day
Shoppers Drug Mart
Brampton, ON
- Full-time
Commitment to providing exceptional customer service
Added 23 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Chatham-Kent, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 23 mins ago
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Post Office Clerk, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Quispamsis, NB
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 23 mins ago
W
Stock Unloader Associate
Walmart
Hawkesbury, ON
- Part-time
…fast‑paced retail environment. In this role, you play a key part in keeping the store running smoothly by unloading trailers, processing merchandise, and moving pallets to the sales floor,…
Added 23 mins ago
W
Stock Unloader Associate
Walmart
Ottawa, ON
- Part-time
…fast‑paced retail environment. In this role, you play a key part in keeping the store running smoothly by unloading trailers, processing merchandise, and moving pallets to the sales floor,…
Added 23 mins ago
W
(CAN) Associé, produits laitiers et surgelés
Walmart
Drummondville, QC
- Part-time
…paced retail environment. In this role, you deliver excellent customer service by living Walmart’s values, maintaining a clean, organized, and well zoned Dairy/Frozen department, and…
Added 23 mins ago
Co-op/Intern Engineering Student - Automation Specialist, Configuration & Design (May 2027)
Spartan Controls Ltd.
Calgary, AB
…We are dedicated to providing exceptional sales, support and service experiences for our diverse customer base in industries such as mining, power, oil & gas, municipal, pulp & paper, and…
Added 23 mins ago
Co-op/Intern Engineering Student - Engineering Practice (May 2027)
Spartan Controls Ltd.
Calgary, AB
…We are dedicated to providing exceptional sales, support and service experiences for our diverse customer base in industries such as mining, power, oil & gas, municipal, pulp & paper, and…

Vancity

Financial Services Representative (BCGEU) - Burnaby Heights

Burnaby, BC, V5C 2J9, Canada

This role offers a starting salary of $27.21 per hour as per the collective agreement. · Part-time

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Job details

Pay: This role offers a starting salary of $27.21 per hour as per the collective agreement.
Job type: Part-time
Posting language: English
Posted: Nov 9, 2026

Original job description

Please note that schedules may include weekends, as branch hours vary by location. Before applying, please ensure you are available to work the opening hours for this branch. You can find this information here: Find a Vancity branch or ATM - Vancity.

Our Story & Purpose:

We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,300 diverse individuals, access competitive rewards and benefits, and be part of a greater movement - apply today!

Your Role in Supporting Our Members:

As a Financial Services Representative, you’ll be the first point of contact for our members – making it easier to bank with us, earning their trust, and creating a personalized member experience that makes them feel heard and valued from the moment they walk through our doors.

Whether you're just starting out or bringing experience in financial services, this role is a great opportunity to build a meaningful career with Vancity. As a sales-focused role grounded in advice and relationship-building, you’ll help members achieve their goals while driving branch success. If you're eager to learn, passionate about helping people, and ready to grow with us - this could be the perfect fit.

This is a Part-time, Permanent role based at our Burnaby Heights Community Branch (Branch 06) and will report directly to the Assistant Branch Manager.

How You'll Make an Impact:

Creating a welcoming atmosphere by greeting members warmly and connecting through genuine, attentive interactions
Understanding the full picture of each member’s needs by exploring key areas such as:
- Everyday Banking
- Borrowing
- Investments
- Protection
Providing guidance that supports members’ financial goals and connects them to the right products or specialists
Offering tips and showing members how to use our online tools so they can manage their banking on their own
Taking ownership of every interaction by following through on commitments, providing timely and accurate updates, and ensuring smooth, seamless hand-offs when another team or specialist is involved
Maintaining professionalism and proactively following up to ensure member satisfaction
Following organizational policies and guidelines to stay compliant and mitigate risks

What You’ll Bring to the Team:

Education – High School Diploma (or equivalent)
Exceptional Communication Skills – Ability to listen, explain concepts clearly, and build trust through conversations
Customer Service Experience – Background in retail, hospitality, or other service-oriented roles where you’ve delivered personalized experiences
Sales Orientation – Comfortable working toward goals and offering solutions that meet member needs
Digital Confidence – Quick to learn and use technology, including CRM systems and digital banking tools
Attention to Detail – Skilled at documenting interactions accurately and following compliance procedures

Extra Skills That Set You Apart:

Proven Sales Success – Experience exceeding goals in retail or service environments.
Financial Services Background – Previous banking or advisory experience is a strong asset.
Advanced Digital Skills – Comfort with multiple platforms, CRM systems, and digital engagement tools.
Multilingual Ability – Additional languages to serve diverse communities.
Community Engagement – Volunteer or leadership experience that demonstrates connection to community values.

You’ll Thrive Here If You Are:

Member-Centric – Committed to creating personalized experiences and anticipating needs.
Sales & Advice Driven – Comfortable guiding members toward solutions that fit their goals.
Confident Presence – Makes informed decisions and builds trust in every interaction.
Adaptable & Resilient – Thrives in change, stays calm under pressure, and embraces challenges.
Growth Mindset – Eager to learn, improve, and succeed in a dynamic environment.
Accountable – Takes ownership of actions and follows through consistently.

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

What You’ll Earn:

This role offers a starting salary of $27.21 per hour as per the collective agreement. Base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

Why You’ll Love Working Here:

A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

Living Wage Employer: We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers.
Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
Generous Vacation: New employees start with 3-4 weeks of vacation per year, with additional days earned over time.
Extra Stat Holidays: In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.
Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from.
Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone.

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting.

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.

We are also committed to an inclusive, barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know by contacting our Talent Acquisition team at recruitment@vancity.com. We’re here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality, so you can participate fully in the process.

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More about this job

Responsibilities

You will serve as the first point of contact for members, providing personalized financial guidance and support for their banking, borrowing, and investment needs. Additionally, you will drive branch success by building relationships, promoting digital tools, and ensuring all interactions are handled with professionalism and compliance.

Requirements

Candidates must have a high school diploma or equivalent and possess strong communication and customer service skills. Experience in retail or financial services, along with digital proficiency and a sales-oriented mindset, is highly valued.

Skills

Customer service
Sales
Communication
Financial services
Digital banking
CRM systems
Attention to detail
Relationship building
Problem solving
Financial advice
Compliance
Interpersonal skills

Benefits

Flexible benefit packages
Vacation
Statutory holidays
Health coverage
Dental benefits
Defined benefit pension
Annual incentive program

Visa sponsorship

Not detected in the job text

Keywords

Financial Services Representative
Credit Union
Banking
Customer Service
Sales
Retail
Hospitality
CRM
Digital Banking
Investments
Borrowing
Financial Resilience
Indigenous Banking
Living Wage Employer
Compliance
Member Experience
Relationship Building

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