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Added 1 day ago
PC
Sustainability Assurance Senior Associate (Bilingual FR/ENG)
PwC Canada
Montreal, QC
- Full-time
Launch your career at PwC Canada as a Senior Associate, Sustainability Assurance At PwC Canada, you will be part of a growing team that helps organizations build trust in their…
Added 1 day ago
OH
Senior Program Manager, Cybersecurity Awareness & Culture
Ontario Health | Santé Ontario
ON · Ontario, Canada
- Full-time
Ongoing learning and career development opportunities designed to help you grow, advance, and thrive in your profession
Added 1 day ago
Principal Service Delivery Manager
Capgemini
Toronto, ON · Montreal, QC
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of…
Added 1 day ago
IF
Digital Art Facilitator (Non-Profit)
Indigenous Friends Association
Canada
- $30 CAD / hour
- Full-time
The Indigenous Friends Association (IFA) is a dynamic and innovative not-for-profit organization dedicated to empowering Indigenous communities through the integration of technology,…
Added 1 day ago
CE
Intégrateur(trice) de portes aéronautiques / Door Structure Integrator
Capgemini Engineering
Montreal, QC
- Full-time
…potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all…
Added 1 day ago
Cloud Infrastructure Data Engineering Specialist - Terraform
Capgemini
Toronto, ON
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Added 1 day ago
CE
Architecte de solutions PLM/PLM Solution Architect
Capgemini Engineering
Montreal, QC
- Full-time
…potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all…
Added 1 day ago
CE
Intégrateur(trice) de portes aéronautiques / Door Structure Integrator
Capgemini Engineering
Montreal, QC
- Full-time
…potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all…
Added 1 day ago
Program Manager
Capgemini
Toronto, ON
We are looking for an experienced Program Manager to lead large-scale business transformation and technology programs. The role will manage cross-functional teams and oversee delivery from…
Added 1 day ago
Architecte de solutions PLM/PLM Solution Architect
Capgemini
Montreal, QC
…potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all…
Added 1 day ago
OP
Human Factors Engineer
Ontario Power Generation
Oshawa, ON
- Full-time
Electrify your career and help build a brighter tomorrow.
Added 1 day ago
V
Financial Services Representative (BCGEU) - Main Street (9-Month Contract)
Vancity
Vancouver, BC
- Full-time
Digital Confidence – Quick to learn and use technology, including CRM systems and digital banking tools
Added 1 day ago
SD
Executive Assistant to the Secretary Treasurer - Communications Specialist
School District 67 (Okanagan Skaha)
Penticton, BC
- Full-time
Experience with web communications, internet technology, digital photography (ability to take publication-quality photographs in a variety of settings) and video
Added 1 day ago
TU
Technical Analyst for Sustainable Bio-based Materials
The University of British Columbia
Vancouver, BC
- $4,597.8 to $5,469.59 CAD / month
- Full-time
…engagement initiatives, including those under the Accelerating Technology Readiness (ATR)…
Added 1 day ago
D
Curam Solution Architect
Deloitte
Ottawa, ON
- Full-time
…technological change to support our clients in developing end to end technology delivery capabilities, enabling them through large scale organizational transformations. We design,…
Added 1 day ago
V
Financial Services Representative (BCGEU) - Main Street
Vancity
Vancouver, BC
- Full-time
Digital Confidence - Quick to learn and use technology, including CRM systems and digital banking tools
Added 1 day ago
IW
Manager Insights and Reporting
IG Wealth Management
ON · Ontario, Canada
- Full-time
Join our team to engage in continuous learning and skill development in a supportive environment. Experience the best of both worlds with our hybrid work environment, where you spend three…
Added 1 day ago
UO
Technical Analyst for Sustainable Bio-based Materials
University of British Columbia
Vancouver, BC · UBCV | Pulp and Paper Centre (PAPC)
- $4,597.8 to $5,469.59 CAD / month
- Full-time
…engagement initiatives, including those under the Accelerating Technology Readiness (ATR)…
Added 1 day ago
CO
Supervisor - Customer Service (Full-Time)
City of Thunder Bay
Thunder Bay, ON
- Full-time
Leadership development and tuition reimbursement programs, so you can continue to grow your skills and career
Added 1 day ago
P
September 2027 - Tax (CPA) - Full-time - Ottawa
PwC
Ottawa, ON
- Full-time
…you’ll benefit from PwC Canada’s industry-leading CPA support program, which includes paid study days, reimbursement of CPA modules and examinations, and personalized coaching to help you…
Added 1 day ago
OH
Senior Program Manager, Cybersecurity Awareness & Culture
Ontario Health
Toronto, ON
- Full-time
Ongoing learning and career development opportunities designed to help you grow, advance, and thrive in your profession
Added 1 day ago
TP
Sales Supervisor- Safety & Compliance
Team Power Solutions
Saskatoon, SK
- Full-time
Direct the development of digital platform delivery (external) and internal content creation.
Added 1 day ago
Intégrateur(trice) de portes aéronautiques / Door Structure Integrator
Capgemini
Montreal, QC
…potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all…
Added 1 day ago
Intégrateur(trice) de portes aéronautiques / Door Structure Integrator
Capgemini
Montreal, QC
…potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all…
Added 1 day ago
HS
Director of Training
H2 Safety
Calgary, AB
- Full-time
…H2Safety is working towards globally advancing operational safety, digital transformation, and ESG performance across industries, including oil and gas, mining, transportation, utilities,…

Vancity

Financial Services Representative (BCGEU) - Main Street

Vancouver, BC, Canada

This role offers a starting salary of $27.21 per hour as per the collective agreement. · Full-time

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Job details

Pay: This role offers a starting salary of $27.21 per hour as per the collective agreement.
Job type: Full-time
Apply by: Nov 22, 2026
Posting language: English
Posted: Oct 23, 2026

Original job description

Please note that schedules may include weekends, as branch hours vary by location. Before applying, please ensure you are available to work the opening hours for this branch. You can find this information here: Find a Vancity branch or ATM - Vancity.

Our Story & Purpose:

We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,300 diverse individuals, access competitive rewards and benefits, and be part of a greater movement - apply today!

Your Role in Supporting Our Members:

As a Financial Services Representative, you’ll be the first point of contact for our members - making it easier to bank with us, earning their trust, and creating a personalized member experience that makes them feel heard and valued from the moment they walk through our doors.

Whether you're just starting out or bringing experience in financial services, this role is a great opportunity to build a meaningful career with Vancity. As a sales-focused role grounded in advice and relationship-building, you’ll help members achieve their goals while driving branch success. If you're eager to learn, passionate about helping people, and ready to grow with us - this could be the perfect fit.

This is a Full-Time, Temporary role based at our Main Street Community Branch (Branch 09) and will report directly to the Assistant Branch Manager.

How You'll Make an Impact:

Creating a welcoming atmosphere by greeting members warmly and connecting through genuine, attentive interactions
Understanding the full picture of each member’s needs by exploring key areas such as:
- Everyday Banking
- Borrowing
- Investments
- Protection
Providing guidance that supports members’ financial goals and connects them to the right products or specialists
Offering tips and showing members how to use our online tools so they can manage their banking on their own
Taking ownership of every interaction by following through on commitments, providing timely and accurate updates, and ensuring smooth, seamless hand-offs when another team or specialist is involved
Maintaining professionalism and proactively following up to ensure member satisfaction
Following organizational policies and guidelines to stay compliant and mitigate risks

What You’ll Bring to the Team:

Education - High School Diploma (or equivalent)
Exceptional Communication Skills - Ability to listen, explain concepts clearly, and build trust through conversations
Customer Service Experience - Background in retail, hospitality, or other service-oriented roles where you’ve delivered personalized experiences
Sales Orientation - Comfortable working toward goals and offering solutions that meet member needs
Digital Confidence - Quick to learn and use technology, including CRM systems and digital banking tools
Attention to Detail - Skilled at documenting interactions accurately and following compliance procedures

Extra Skills That Set You Apart:

Proven Sales Success - Experience exceeding goals in retail or service environments.
Financial Services Background - Previous banking or advisory experience is a strong asset.
Advanced Digital Skills - Comfort with multiple platforms, CRM systems, and digital engagement tools.
Multilingual Ability - Additional languages to serve diverse communities.
Community Engagement - Volunteer or leadership experience that demonstrates connection to community values.

You’ll Thrive Here If You Are:

Member-Centric - Committed to creating personalized experiences and anticipating needs.
Sales & Advice Driven - Comfortable guiding members toward solutions that fit their goals.
Confident Presence - Makes informed decisions and builds trust in every interaction.
Adaptable & Resilient - Thrives in change, stays calm under pressure, and embraces challenges.
Growth Mindset - Eager to learn, improve, and succeed in a dynamic environment.
Accountable - Takes ownership of actions and follows through consistently.

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

What You’ll Earn:

This role offers a starting salary of $27.21 per hour as per the collective agreement. Base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

Why You’ll Love Working Here:

A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

Living Wage Employer: We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers.
Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
Generous Vacation: New employees start with 3-4 weeks of vacation per year, with additional days earned over time.
Extra Stat Holidays: In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.
Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from.
Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone.

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting.

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.

We are also committed to an inclusive, barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know by contacting our Talent Acquisition team at recruitment@vancity.com. We’re here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality, so you can participate fully in the process.

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More about this job

Responsibilities

Welcome members, understand their needs across everyday banking, borrowing, investments, and protection, and guide them toward suitable products or specialists. Demonstrate digital banking tools, follow through on member interactions, maintain accurate records, and comply with policies to support member satisfaction and branch success.

Requirements

A high school diploma or equivalent is required, along with strong communication skills and customer service experience in retail, hospitality, or another service-oriented setting. Candidates should be comfortable working toward sales goals, learning digital tools and CRM systems, documenting interactions accurately, and following compliance procedures; banking experience and multilingual ability are assets.

Skills

Customer Service
Communication
Active Listening
Relationship Building
Sales
Financial Guidance
Digital Banking
CRM Systems
Attention to Detail
Compliance
Risk Mitigation
Problem Solving
Adaptability
Accountability

Benefits

Flexible Benefits
Vacation
Additional Statutory Holidays
Care Days
Health Insurance
Dental Insurance
Defined Benefit Pension
Annual Incentive Program

Visa sponsorship

Not detected in the job text

Keywords

Financial Services
Credit Union
Member Service
Everyday Banking
Borrowing
Investments
Protection
Financial Guidance
Relationship Building
Sales Goals
Customer Service
Digital Banking
Online Banking Tools
CRM Systems
Member Experience
Compliance
Risk Mitigation
Accurate Documentation
Branch Operations
Community Engagement
Indigenous Banking
Financial Resilience
Multilingual Service

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