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Added 54 mins ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 54 mins ago
LD
Store Systems and Administration
London Drugs Limited
Victoria, BC
- $18.25 to $21.58 CAD / hour
- Other
…store-level pricing. Accordingly, you will report directly to the Assistant Store Manager and Store…
Added 1 hour ago
CC
Finance Assistant, Accounts Payable (Contract)
Canadian Cancer Society
Quebec, QC
- Contract
Job Title: Finance Assistant, Accounts Payable (Contract)
Added 1 hour ago
CC
Finance Assistant, Accounts Payable (Contract)
Canadian Cancer Society
Ottawa, ON
- Contract
Job Title: Finance Assistant, Accounts Payable (Contract)
Added 1 hour ago
CC
Finance Assistant, Accounts Payable (Contract)
Canadian Cancer Society
Montreal, QC
- Contract
Job Title: Finance Assistant, Accounts Payable (Contract)
Added 1 hour ago
CC
Finance Assistant, Accounts Payable (Contract)
Canadian Cancer Society
Halifax, NS
- Contract
Job Title: Finance Assistant, Accounts Payable (Contract)
Added 1 hour ago
CC
Finance Assistant, Accounts Payable (Contract)
Canadian Cancer Society
Toronto, ON
- Contract
Job Title: Finance Assistant, Accounts Payable (Contract)
Added 1 hour ago
W
(CAN) Food Assistant Manager
Walmart
Salaberry-de-Valleyfield, QC
- Full-time
…Operations - specific area that the incumbent will oversee). An Assistant Manager is cross-trained to work proficiently in all areas of the Store when…
Added 1 hour ago
SJ
Rehabilitation Assistant - Physiotherapy
St. Joseph's Healthcare Hamilton
Hamilton, ON · SHF
- Part-time
Graduate of an accredited Physiotherapy Assistant/Occupational Therapist Assistant 2-year diploma program
Added 1 hour ago
C
Project Administrator
Convergint
Dartmouth, NS
- Full-time
What you’ll do with “Our Training and Your Experience”
Added 1 hour ago
Rehabilitation Assistant
Winnipeg Regional Health Authority
Winnipeg, MB
Under the direction of the applicable manager, and as delegated and supervised primarily by the Physiotherapist (PT), Occupational Therapist (OT), and/or Speech-Language Pathologist (SLP),…
Added 2 hours ago
TU
Clinical Research Assistant
The University of British Columbia
Vancouver, BC
- Part-time
Non Union Salaried - Research Assistant /Technician 3
Added 2 hours ago
TU
Auxiliary Service Worker
The University of British Columbia
Vancouver, BC
- $25.46 to $26.81 CAD / hour
- Full-time
Building Service Workers report to the Superintendent, Custodial Services, the Custodial Manager or the Assistant Supervisor, depending on the shift worked. Daily work assignments and…
Added 3 hours ago
L
5789 - Assistant Store Manager FT
Lids
Quebec, QC
- $19 to $21 USD / hour
- Full-time
At Lids, our Assistant Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our…
Added 3 hours ago
S
Stage Experience Lead - Full Time
sephora.com
Edmonton, AB
- $20 to $23.55 CAD / hour
- Full-time
The Stage Experience Lead - Full Time will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or…
Added 3 hours ago
BC
Communication Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager, Communications and Public Affairs, the Communications Assistant plays a key role in executing on a number of communications tactics for both sites of the Brant…
Added 3 hours ago
M
Manager, Aseptic Compounding
McKesson
Calgary, AB
- Full-time
The Manager, Aseptic Compounding provides leadership and oversight for hazardous and non-hazardous sterile compounding operations, ensuring safe, high-quality and compliant pharmacy…
Added 3 hours ago
C
Part Time Assistant Manager - Normanview
Cineplex
Regina, SK · GLX Regina
- Part-time
Cineplex’s Part-Time Assistant Managers are an integral part of the team who provide an exceptional experience to each and every guest. Our PT Assistant Managers are passionate about movies…
Added 4 hours ago
SL
Department Sales Manager, Footwear
Sporting Life
Laval, QC
- Full-time
While partnering with your assistant manager to achieve sales targets, manage team KPIs, and maximize profitability, you’ll coach your team to be product and trend experts, ensuring they’re…
Added 4 hours ago
SL
Department Sales Manager, Softgoods
Sporting Life
Laval, QC
- Full-time
While partnering with your Assistant Manager to achieve sales targets, manage team KPIs, and maximize profitability, you’ll coach your team to be product and trend experts, ensuring they’re…
Added 4 hours ago
LC
Produce Assistant Department Manager Part Time Day
Loblaw Companies Limited
Calgary, AB
- Part-time
If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we…
Added 4 hours ago
SD
Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Calgary, AB
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 5 hours ago
W
(CAN) Leader de nuit
Walmart
Thetford Mines, QC
- Full-time
Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role, you lead and…
Added 5 hours ago
UO
Auxiliary Service Worker
University of British Columbia
Vancouver, BC · UBCV | University Services Building (USB)
- $25.46 to $26.81 CAD / hour
- Full-time
Building Service Workers report to the Superintendent, Custodial Services, the Custodial Manager or the Assistant Supervisor, depending on the shift worked. Daily work assignments and…
Added 5 hours ago
MP
Central Care Attendant, Funeral Services
Mount Pleasant Group
Toronto, ON
- $30.89 CAD / hour
- Temporary
Additional duties, and tasks that fall within the scope of the role as assigned by the Assistant Manager and/or Manager, Funeral Services.

Vancity

Financial Services Representative (BCGEU) - Mission

Burnaby, BC, V5J 0A2, Canada

This role offers a starting salary of $27.21 per hour as per the collective agreement. · Full-time

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Job details

Pay: This role offers a starting salary of $27.21 per hour as per the collective agreement.
Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

Please note that schedules may include weekends, as branch hours vary by location. Before applying, please ensure you are available to work the opening hours for this branch. You can find this information here: Find a Vancity branch or ATM - Vancity.

Our Story & Purpose:

We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,300 diverse individuals, access competitive rewards and benefits, and be part of a greater movement - apply today!

Your Role in Supporting Our Members:

As a Financial Services Representative, you’ll be the first point of contact for our members – making it easier to bank with us, earning their trust, and creating a personalized member experience that makes them feel heard and valued from the moment they walk through our doors.

Whether you're just starting out or bringing experience in financial services, this role is a great opportunity to build a meaningful career with Vancity. As a sales-focused role grounded in advice and relationship-building, you’ll help members achieve their goals while driving branch success. If you're eager to learn, passionate about helping people, and ready to grow with us - this could be the perfect fit.

This is a Full-Time, Permanent role based at our Mission Community Branch (Branch 36) and will report directly to the Assistant Branch Manager.

How You'll Make an Impact:

Creating a welcoming atmosphere by greeting members warmly and connecting through genuine, attentive interactions
Understanding the full picture of each member’s needs by exploring key areas such as:
- Everyday Banking
- Borrowing
- Investments
- Protection
Providing guidance that supports members’ financial goals and connects them to the right products or specialists
Offering tips and showing members how to use our online tools so they can manage their banking on their own
Taking ownership of every interaction by following through on commitments, providing timely and accurate updates, and ensuring smooth, seamless hand-offs when another team or specialist is involved
Maintaining professionalism and proactively following up to ensure member satisfaction
Following organizational policies and guidelines to stay compliant and mitigate risks

What You’ll Bring to the Team:

Education – High School Diploma (or equivalent)
Exceptional Communication Skills – Ability to listen, explain concepts clearly, and build trust through conversations
Customer Service Experience – Background in retail, hospitality, or other service-oriented roles where you’ve delivered personalized experiences
Sales Orientation – Comfortable working toward goals and offering solutions that meet member needs
Digital Confidence – Quick to learn and use technology, including CRM systems and digital banking tools
Attention to Detail – Skilled at documenting interactions accurately and following compliance procedures

Extra Skills That Set You Apart:

Proven Sales Success – Experience exceeding goals in retail or service environments.
Financial Services Background – Previous banking or advisory experience is a strong asset.
Advanced Digital Skills – Comfort with multiple platforms, CRM systems, and digital engagement tools.
Multilingual Ability – Additional languages to serve diverse communities.
Community Engagement – Volunteer or leadership experience that demonstrates connection to community values.

You’ll Thrive Here If You Are:

Member-Centric – Committed to creating personalized experiences and anticipating needs.
Sales & Advice Driven – Comfortable guiding members toward solutions that fit their goals.
Confident Presence – Makes informed decisions and builds trust in every interaction.
Adaptable & Resilient – Thrives in change, stays calm under pressure, and embraces challenges.
Growth Mindset – Eager to learn, improve, and succeed in a dynamic environment.
Accountable – Takes ownership of actions and follows through consistently.

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

What You’ll Earn:

This role offers a starting salary of $27.21 per hour as per the collective agreement. Base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

Why You’ll Love Working Here:

A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

Living Wage Employer: We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers.
Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
Generous Vacation: New employees start with 3-4 weeks of vacation per year, with additional days earned over time.
Extra Stat Holidays: In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.
Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from.
Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone.

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting.

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.

We are also committed to an inclusive, barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know by contacting our Talent Acquisition team at recruitment@vancity.com. We’re here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality, so you can participate fully in the process.

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More about this job

Responsibilities

You will serve as the first point of contact for members, providing personalized financial guidance and support for their everyday banking, borrowing, and investment needs. Additionally, you will drive branch success by building strong relationships and helping members effectively utilize digital banking tools.

Requirements

Candidates must possess a high school diploma or equivalent and demonstrate exceptional communication and customer service skills. A sales-oriented mindset, digital proficiency, and the ability to maintain professional standards in a service-oriented environment are required.

Skills

Customer service
Sales
Communication
Relationship building
Digital banking tools
CRM systems
Financial advisory
Attention to detail
Problem solving
Interpersonal skills

Benefits

Flexible benefit packages
Generous vacation
Statutory holidays
Care days
Health coverage
Dental benefits
Defined benefit pension
Annual incentive program

Visa sponsorship

Not detected in the job text

Keywords

Financial Services
Credit Union
Banking
Customer Service
Sales
Relationship Management
CRM
Digital Banking
Financial Resilience
Compliance
Retail
Hospitality
Member Experience
Financial Goals
Investments
Borrowing
Living Wage Employer
Defined Benefit Pension

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