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Added 5 mins ago
A
New Accounts Administrator
Aviso
Vancouver, BC
- $46,000 to $55,000 CAD / year
- Full-time
Excellent health, dental and insurance benefits to meet the diverse needs of our employees
Added 5 mins ago
TS
Health Care Aide
The Salvation Army in Canada
AB · Edmonton, AB
- Full-time
The Health Care Aide (HCA) performs care tasks under the direction and instruction from the Licensed Practical Nurse (LPN) and specific supervision of the Unit Manager or Resident Care…
Added 6 mins ago
T
Business Intelligence and Reporting Analyst
TD
Toronto, ON · Montreal, QC
- Full-time
Added 6 mins ago
TS
Health Care Aide
The Salvation Army Canada and Bermuda Territory
Edmonton, AB
- Full-time
The Health Care Aide (HCA) performs care tasks under the direction and instruction from the Licensed Practical Nurse (LPN) and specific supervision of the Unit Manager or Resident Care…
Added 6 mins ago
TH
Loss Prevention Specialist Full Time- 6 Month Contract (WHITBY NORTH)
The Home Depot Canada
Brooklin, ON
- Full-time
(Market Asset Protection Manager) on internal and external investigations and
Added 6 mins ago
TH
Loss Prevention Specialist Full Time
The Home Depot Canada
Mississauga, ON
- Full-time
(Market Asset Protection Manager) on internal and external investigations and
Added 21 mins ago
TL
Retail Store Team Leader PT - Chinook Centre, Calgary
the LEGO Group
Calgary, AB · Retail Store Chinook Ctr
- Part-time
The LEGO® Group is a family-owned, international business and collaboration shapes everything we do. As a Store Manager for LEGO Brand Retail you are the face of our company. We are looking…
Added 21 mins ago
SC
Sales Associate
Staples Canada
Barrie, ON
- Part-time
Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
Added 21 mins ago
WS
Gestionnaire, Distribution en vrac et services logistiques | Manager-Bulk Distribution and Logistics Services
Windsor Salt Ltd.
Pointe-Claire, QC · QC · Ville D'Anjou, QC
- Full-time
…exigences d’exploitation, de santé et de sécurité au travail et de protection de l’environnement. Assurer le contrôle des stocks et de la qualité du sel sur chaque…
Added 36 mins ago
B
Senior Director, People Operations
Boldr
Remote, Canada
- Full-time
- Remote
You will protect organizational health, bring calm and consistency to sensitive moments, and make the everyday experience of working at Boldr feel reliable and fair in every country we…
Added 51 mins ago
M
Contracts Specialist
MDA
Sainte-Anne-de-Bellevue, QC
- Full-time
…participate in a benefit plan that ensures a comprehensive level of protection through competitive health care including; extended healthcare and flexible drug plans, dental and vision…
Added 51 mins ago
S
Legal Counsel
Solink
Remote, Canada
- $116,659 to $170,000 CAD / year
- Full-time
- Remote
Added 1 hour ago
Manager, Payroll & Benefits
YMCA of Northeastern Ontario
Sudbury, ON · Greater Sudbury, ON
At the YMCA, our values and purpose drive everything that we do. As a charity, we’ve championed values of empathy, health, trustworthy, inclusiveness, respect and responsibility. Helping…
Added 1 hour ago
T
Actuarial Analyst II
TD
Toronto, ON
- Full-time
…‘accidents of life’ with a wide range of products including credit protection, life, health, travel, home and auto insurance. With more than three million clients, TD Insurance authorized…
Added 1 hour ago
FG
Health & Safety Specialist
Flynn Group of Companies
Halifax, NS
- Full-time
Job Summary: Health and Safety Specialists are responsible for the instruction, implementation, enforcement and management of the Health and Safety policies of the company through advising,…
Added 1 hour ago
M
Senior Full Stack Engineer
Manulife
Toronto, ON · Waterloo, ON
- Full-time
OAuth 2.0, OIDC, JWT, OWASP secure coding practices, dependency and CVE management tools such as Snyk, and the protection of personally identifiable information.
Added 1 hour ago
MD
Deputy General Counsel - General Counsel 1
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Bargaining Unit/Union: 220 - Manager/Unrepresented
Added 1 hour ago
R
Health and Safety Specialist
RTX
Midland, ON
- Full-time
Reporting to the Manager, Environmental, Health, and Safety, the Health and Safety Specialist is responsible for various services including, but are not limited to cleaning equipment,…
Added 1 hour ago
CG
Medical Radiation Technologist - Casual (2026-232)
Collingwood General and Marine Hospital
Collingwood, ON
- Temporary
Reports to: Manager, Diagnostic Imaging & Echocardiography
Added 1 hour ago
HO
Senior Manager, Community and Access
House of Friendship
Kitchener, ON
- Full-time
Experience with electronic health records, documentation standards and Personal Health Information Protection Act (PHIPA)
Added 2 hours ago
T
PIA Client Service Associate
TD
Markham, ON
- Full-time
TD Private Wealth Management takes a sophisticated and holistic goals discovery approach to wealth planning and protection to provide highly personalized advice, solutions, and service to…
Added 2 hours ago
FT
Conseiller(ère) en ressources humaines // HR Advisor
Face to Face Games
Montreal, QC
- Full-time
…Charte de la langue française, à la santé et sécurité, à la protection des renseignements personnels et aux normes du travail dans nos différentes…
Added 2 hours ago
C
Environmental Monitor
Canacre
Toronto, ON
- Full-time
Ensure implementation of mitigation measures from project environmental protection plan, permit conditions, and best management practices
Added 2 hours ago
C
Environmental Monitor
Canacre
Barrie, ON
- Full-time
Ensure implementation of mitigation measures from project environmental protection plan, permit conditions, and best management practices
Added 2 hours ago
FG
Health & Safety Specialist
Flynn Group of Companies
Halifax, NS
- Full-time
Job Summary: Health and Safety Specialists are responsible for the instruction, implementation, enforcement and management of the Health and Safety policies of the company through advising,…

Vancity

Financial Services Representative (BCGEU) - Mission

Burnaby, BC, V5J 0A2, Canada

This role offers a starting salary of $27.21 per hour as per the collective agreement. · Full-time

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Job details

Pay: This role offers a starting salary of $27.21 per hour as per the collective agreement.
Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

Please note that schedules may include weekends, as branch hours vary by location. Before applying, please ensure you are available to work the opening hours for this branch. You can find this information here: Find a Vancity branch or ATM - Vancity.

Our Story & Purpose:

We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,300 diverse individuals, access competitive rewards and benefits, and be part of a greater movement - apply today!

Your Role in Supporting Our Members:

As a Financial Services Representative, you’ll be the first point of contact for our members – making it easier to bank with us, earning their trust, and creating a personalized member experience that makes them feel heard and valued from the moment they walk through our doors.

Whether you're just starting out or bringing experience in financial services, this role is a great opportunity to build a meaningful career with Vancity. As a sales-focused role grounded in advice and relationship-building, you’ll help members achieve their goals while driving branch success. If you're eager to learn, passionate about helping people, and ready to grow with us - this could be the perfect fit.

This is a Full-Time, Permanent role based at our Mission Community Branch (Branch 36) and will report directly to the Assistant Branch Manager.

How You'll Make an Impact:

Creating a welcoming atmosphere by greeting members warmly and connecting through genuine, attentive interactions
Understanding the full picture of each member’s needs by exploring key areas such as:
- Everyday Banking
- Borrowing
- Investments
- Protection
Providing guidance that supports members’ financial goals and connects them to the right products or specialists
Offering tips and showing members how to use our online tools so they can manage their banking on their own
Taking ownership of every interaction by following through on commitments, providing timely and accurate updates, and ensuring smooth, seamless hand-offs when another team or specialist is involved
Maintaining professionalism and proactively following up to ensure member satisfaction
Following organizational policies and guidelines to stay compliant and mitigate risks

What You’ll Bring to the Team:

Education – High School Diploma (or equivalent)
Exceptional Communication Skills – Ability to listen, explain concepts clearly, and build trust through conversations
Customer Service Experience – Background in retail, hospitality, or other service-oriented roles where you’ve delivered personalized experiences
Sales Orientation – Comfortable working toward goals and offering solutions that meet member needs
Digital Confidence – Quick to learn and use technology, including CRM systems and digital banking tools
Attention to Detail – Skilled at documenting interactions accurately and following compliance procedures

Extra Skills That Set You Apart:

Proven Sales Success – Experience exceeding goals in retail or service environments.
Financial Services Background – Previous banking or advisory experience is a strong asset.
Advanced Digital Skills – Comfort with multiple platforms, CRM systems, and digital engagement tools.
Multilingual Ability – Additional languages to serve diverse communities.
Community Engagement – Volunteer or leadership experience that demonstrates connection to community values.

You’ll Thrive Here If You Are:

Member-Centric – Committed to creating personalized experiences and anticipating needs.
Sales & Advice Driven – Comfortable guiding members toward solutions that fit their goals.
Confident Presence – Makes informed decisions and builds trust in every interaction.
Adaptable & Resilient – Thrives in change, stays calm under pressure, and embraces challenges.
Growth Mindset – Eager to learn, improve, and succeed in a dynamic environment.
Accountable – Takes ownership of actions and follows through consistently.

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

What You’ll Earn:

This role offers a starting salary of $27.21 per hour as per the collective agreement. Base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

Why You’ll Love Working Here:

A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

Living Wage Employer: We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers.
Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
Generous Vacation: New employees start with 3-4 weeks of vacation per year, with additional days earned over time.
Extra Stat Holidays: In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.
Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from.
Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone.

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting.

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.

We are also committed to an inclusive, barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know by contacting our Talent Acquisition team at recruitment@vancity.com. We’re here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality, so you can participate fully in the process.

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More about this job

Responsibilities

You will serve as the first point of contact for members, providing personalized financial guidance and support for their everyday banking, borrowing, and investment needs. Additionally, you will drive branch success by building strong relationships and helping members effectively utilize digital banking tools.

Requirements

Candidates must possess a high school diploma or equivalent and demonstrate exceptional communication and customer service skills. A sales-oriented mindset, digital proficiency, and the ability to maintain professional standards in a service-oriented environment are required.

Skills

Customer service
Sales
Communication
Relationship building
Digital banking tools
CRM systems
Financial advisory
Attention to detail
Problem solving
Interpersonal skills

Benefits

Flexible benefit packages
Generous vacation
Statutory holidays
Care days
Health coverage
Dental benefits
Defined benefit pension
Annual incentive program

Visa sponsorship

Not detected in the job text

Keywords

Financial Services
Credit Union
Banking
Customer Service
Sales
Relationship Management
CRM
Digital Banking
Financial Resilience
Compliance
Retail
Hospitality
Member Experience
Financial Goals
Investments
Borrowing
Living Wage Employer
Defined Benefit Pension

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