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Added 6 mins ago
SM
RQ11856 – Training Specialist – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly skilled Senior Training Specialist with extensive experience in digital learning development, instructional design, and technical training delivery. The ideal…
Added 6 mins ago
SM
RQ11857 – Systems Administrator/Operations Support Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Systems Administrator / Operations Support Specialist with strong expertise in Oracle Fusion Recruiting Cloud (ORC), Oracle HCM Cloud…
Added 6 mins ago
I
Senior Systems Engineer
illumin
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are hiring a Senior Systems Engineer to join our Infrastructure & Operations team. This is a senior, hands-on infrastructure role focused on Linux systems, virtualization, physical and…
Added 6 mins ago
FB
Meat Department Manager
Farm Boy Inc.
Kingston, ON
- $57,500 to $62,500 CAD / year
- Full-time
…results. Partnering closely with the Store Manager and Retail Specialist, you’ll bring strategy to life while building a culture rooted in trust, engagement, and high performance. Through…
Added 21 mins ago
HL
Life Safety Specialist
Homestead Land Holdings Limited
London, ON
- Full-time
It is necessary to ensure that life safety systems incorporated into our building structures are tested, documented and maintained in sound working condition and meet the codes prescribed…
Added 36 mins ago
UC
Kafka Support Specialist
UniSysTech Consulting
Toronto, ON · Greater Toronto Area, Canada
- Other
As a Kafka Support Specialist, you will join the Enterprise Event Streaming team responsible for supporting, monitoring, and maintaining high-throughput, mission-critical streaming…
Added 36 mins ago
LE
Talent & Culture Specialist
LG Electronics Canada
Toronto, ON · North York, ON
- Full-time
As Talent Acquisition & Culture Specialist for LG Electronics Canada, you will help bring the right talent into the organization and create a positive experience from a candidate’s first…
Added 36 mins ago
TP
HR Employment Documentation Specialist
The Portfolio Group
Toronto, ON
- Full-time
We are seeking a dynamic, motivated, and high-performing HR professional to join a fast-paced Employment Consultancy Services team as an Employment Documentation Specialist.
Added 36 mins ago
A
Manager, Sales Compensation
Aviso
Toronto, ON
- $110,000 to $135,000 CAD / year
- Full-time
Oversee the day-to-day administration of sales compensation programs and provide guidance and support to the Commission Specialist
Added 36 mins ago
Associate VP
DEPT®
Toronto, ON
We’re a specialist team at the intersection of cost, speed, and quality - leading our clients into a pioneering future. We’re an agile interconnected global team partnering with the most…
Added 36 mins ago
Talent Acquisition & Culture Specialist
Human Resources
Toronto, ON
As Talent Acquisition & Culture Specialist for LG Electronics Canada, you will help bring the right talent into the organization and create a positive experience from a candidate’s first…
Added 1 hour ago
PO
Clinical Data Specialist, Pediatric Oncology
Pediatric Oncology Group of Ontario (POGO)
Toronto, ON
- Full-time
This is more than a clinical data specialist role. It's an opportunity to help shape the future of childhood cancer care in Ontario.
Added 1 hour ago
Contract Specialist
Hatch
Vancouver, BC
…best-in-class team leverages methodologies, governance and systems that are unparalleled in the engineering space. Are you looking for an opportunity to join a diverse group of…
Added 1 hour ago
HC
Order Fulfilment Specialist
Healthy Crunch
Mississauga, ON
- Contract
…looking for a detail-oriented, tech-savvy Order Fulfilment Specialist to join our team and help us deliver exceptional products to customers across North America. If you thrive in a…
Added 1 hour ago
JI
Maintenance Planning Specialist
J.D. Irving, Limited
Halifax, NS
- Full-time
We are seeking a Maintenance Planning Specialist to develop and maintain maintenance job plans that support the safe, efficient, and reliable operation of critical equipment and assets.…
Added 1 hour ago
JI
Associate Materials Management Specialist
J.D. Irving, Limited
Dartmouth, NS
- Full-time
The Associate Materials Management Specialist plays a key role in supporting shipbuilding operations by ensuring the timely movement, tracking, and management of materials. Working closely…
Added 1 hour ago
JI
Procurement Specialist
J.D. Irving, Limited
Dartmouth, NS
- Full-time
…advanced naval programs? We’re seeking an Intermediate Procurement Specialist to manage the full lifecycle of procurement activities for medium-to-high complexity packages, including…
Added 2 hours ago
FC
Engineering Specialist V
FedEx Canada
Bas-Saint-Laurent, QC
- Full-time
…engineering processes, and working knowledge of operational systems. Collaborates with Managers to monitor adherence to plans, determine root cause of deficiencies, develop and assist…
Added 2 hours ago
GD
Computer Modeling & Simulation Staff Specialist/Engineer
General Dynamics Land Systems–Canada
London, ON
- Full-time
Computer Modeling & Simulation Staff Specialist/Engineer P55
Added 2 hours ago
PH
Information Privacy Advisor
Provincial Health Services Authority
Vancouver, BC
- Full-time
Proficient in using computer information systems, databases and electronic information management.
Added 2 hours ago
A
Bilingual Customer Experience Specialist - Canada 🇨🇦
Alan
Toronto, ON
- Full-time
Answer questions and solve problems, and develop expertise in healthcare systems and Alan's products.
Added 2 hours ago
FC
Technical Manager
Flatiron Construction Corp
St. Catharines, ON
- Other
Acts a key technical interface between the Project team, Designer, Construction teams, specialist subcontractors, suppliers, Client/Contract Administrator, and other stakeholders.
Added 3 hours ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
The Hospital to Home Department is currently seeking a Permanent Full-Time Clinical Nurse Specialist Navigator to join their healthcare team.
Added 3 hours ago
MS
Contracts-Subcontracts Specialist
MDA Space
Sainte-Anne-de-Bellevue, QC
- Full-time
We’re on the hunt for a Contract Specialist on our Satellite systems team at our Montreal office.
Added 3 hours ago
CT
Customer Services Manager
CSG Talent
Saskatoon, SK
- Full-time
Sufficient technical understanding to support skilled tradespeople and coordinate specialist assistance.

Vancity

Financial Services Representative (BCGEU) - Mission

Burnaby, BC, V5J 0A2, Canada

This role offers a starting salary of $27.21 per hour as per the collective agreement. · Full-time

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Job details

Pay: This role offers a starting salary of $27.21 per hour as per the collective agreement.
Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

Please note that schedules may include weekends, as branch hours vary by location. Before applying, please ensure you are available to work the opening hours for this branch. You can find this information here: Find a Vancity branch or ATM - Vancity.

Our Story & Purpose:

We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,300 diverse individuals, access competitive rewards and benefits, and be part of a greater movement - apply today!

Your Role in Supporting Our Members:

As a Financial Services Representative, you’ll be the first point of contact for our members – making it easier to bank with us, earning their trust, and creating a personalized member experience that makes them feel heard and valued from the moment they walk through our doors.

Whether you're just starting out or bringing experience in financial services, this role is a great opportunity to build a meaningful career with Vancity. As a sales-focused role grounded in advice and relationship-building, you’ll help members achieve their goals while driving branch success. If you're eager to learn, passionate about helping people, and ready to grow with us - this could be the perfect fit.

This is a Full-Time, Permanent role based at our Mission Community Branch (Branch 36) and will report directly to the Assistant Branch Manager.

How You'll Make an Impact:

Creating a welcoming atmosphere by greeting members warmly and connecting through genuine, attentive interactions
Understanding the full picture of each member’s needs by exploring key areas such as:
- Everyday Banking
- Borrowing
- Investments
- Protection
Providing guidance that supports members’ financial goals and connects them to the right products or specialists
Offering tips and showing members how to use our online tools so they can manage their banking on their own
Taking ownership of every interaction by following through on commitments, providing timely and accurate updates, and ensuring smooth, seamless hand-offs when another team or specialist is involved
Maintaining professionalism and proactively following up to ensure member satisfaction
Following organizational policies and guidelines to stay compliant and mitigate risks

What You’ll Bring to the Team:

Education – High School Diploma (or equivalent)
Exceptional Communication Skills – Ability to listen, explain concepts clearly, and build trust through conversations
Customer Service Experience – Background in retail, hospitality, or other service-oriented roles where you’ve delivered personalized experiences
Sales Orientation – Comfortable working toward goals and offering solutions that meet member needs
Digital Confidence – Quick to learn and use technology, including CRM systems and digital banking tools
Attention to Detail – Skilled at documenting interactions accurately and following compliance procedures

Extra Skills That Set You Apart:

Proven Sales Success – Experience exceeding goals in retail or service environments.
Financial Services Background – Previous banking or advisory experience is a strong asset.
Advanced Digital Skills – Comfort with multiple platforms, CRM systems, and digital engagement tools.
Multilingual Ability – Additional languages to serve diverse communities.
Community Engagement – Volunteer or leadership experience that demonstrates connection to community values.

You’ll Thrive Here If You Are:

Member-Centric – Committed to creating personalized experiences and anticipating needs.
Sales & Advice Driven – Comfortable guiding members toward solutions that fit their goals.
Confident Presence – Makes informed decisions and builds trust in every interaction.
Adaptable & Resilient – Thrives in change, stays calm under pressure, and embraces challenges.
Growth Mindset – Eager to learn, improve, and succeed in a dynamic environment.
Accountable – Takes ownership of actions and follows through consistently.

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

What You’ll Earn:

This role offers a starting salary of $27.21 per hour as per the collective agreement. Base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

Why You’ll Love Working Here:

A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

Living Wage Employer: We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers.
Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
Generous Vacation: New employees start with 3-4 weeks of vacation per year, with additional days earned over time.
Extra Stat Holidays: In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.
Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from.
Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone.

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting.

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.

We are also committed to an inclusive, barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know by contacting our Talent Acquisition team at recruitment@vancity.com. We’re here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality, so you can participate fully in the process.

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More about this job

Responsibilities

You will serve as the first point of contact for members, providing personalized financial guidance and support for their everyday banking, borrowing, and investment needs. Additionally, you will drive branch success by building strong relationships and helping members effectively utilize digital banking tools.

Requirements

Candidates must possess a high school diploma or equivalent and demonstrate exceptional communication and customer service skills. A sales-oriented mindset, digital proficiency, and the ability to maintain professional standards in a service-oriented environment are required.

Skills

Customer service
Sales
Communication
Relationship building
Digital banking tools
CRM systems
Financial advisory
Attention to detail
Problem solving
Interpersonal skills

Benefits

Flexible benefit packages
Generous vacation
Statutory holidays
Care days
Health coverage
Dental benefits
Defined benefit pension
Annual incentive program

Visa sponsorship

Not detected in the job text

Keywords

Financial Services
Credit Union
Banking
Customer Service
Sales
Relationship Management
CRM
Digital Banking
Financial Resilience
Compliance
Retail
Hospitality
Member Experience
Financial Goals
Investments
Borrowing
Living Wage Employer
Defined Benefit Pension

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