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Added 3 mins ago
Practice Manager - Future Opportunities | Vancouver
Juno Veterinary
Vancouver, BC
…ensure the clinic has the right people in the right roles; development and fostering of skills that will support in building a dynamic and effective team as well as a pipeline of talent;…
Added 3 mins ago
Lead DVM - Future Opportunities | Vancouver
Juno Veterinary
Vancouver, BC
Added 3 mins ago
ML
Hospitality Manager - Executive Dining
MAPLE LEAF LOUNGE
Toronto, ON
- Full-time
Think you have what it takes to be our Hospitality Manager - Executive Dining? We're committed to hiring the best talent for the role. Here's how we'll know you are the best fit:
Added 3 mins ago
A
Executive Administrative Coordinator, General Manager & Hotel Operations (Full-Time)
AccorHotel
Ottawa, ON
- Full-time
…fill a role of Executive Administrative Coordinator, General Manager & Hotel Operations…
Added 3 mins ago
OT
Sr. Product Manager - Technical
Open Text Corporation
Waterloo, ON
- Other
…work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join…
Added 3 mins ago
OT
Lead Service Manager - SOAR Engineer
Open Text Corporation
Waterloo, ON
- Other
…work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join…
Added 3 mins ago
S
store manager - Laval, QC
Starbucks
Laval, QC
- $59,400 to $78,450 CAD / year
Support talent and lead a team: Mobilize the heart and mind of your team members and develop their skills so that they can achieve the best of themselves, as individuals and as members of a…
Added 3 mins ago
M
Senior Manager, Operations and Maintenance
Metrolinx
Toronto, ON
- Full-time
Our Rapid Transit Division is seeking a Senior Manager, Operations and Maintenance to lead and provide strategic oversight of the operations and maintenance contracts for Metrolinx Light…
Added 3 mins ago
Senior Project Manager (Forestry Services)
Toronto and Region Conservation Authority (TRCA)
Woodbridge, ON
…managing natural resources to advance safe and sustainable development. Also, TRCA was recently recognized as a Greater Toronto’s Top Employer for 2026 and a Canada’s Greenest Employer for…
Added 3 mins ago
Intermediate Technology Specialist, Quality
Equitable
Waterloo, ON
Career Growth: Regular learning sessions and development opportunities
Added 6 mins ago
J
Manager, Online Merchandising
Jobgether
Canada
- Full-time
As a Manager, Online Merchandising, you will lead e-commerce merchandising operations across a portfolio of premium beauty brands, ensuring engaging digital storefronts and a seamless…
Added 6 mins ago
GA
Operations Manager, Armani Outlet Toronto
Giorgio Armani
Halton Hills, ON
- Part-time
…inspire and motivate each day. You will work with the General Manager to support the entire team on driving sales, providing an excellent client experience, building strong talent and…
Added 6 mins ago
B
Commercial Operations Senior Specialist - Calgary AB (Hybrid)
BASF
Calgary, AB
- Full-time
Supporting the Commercial Operations Manager in managing more than $500 million in accruals and program/incentive development across the BASF AP Canada portfolio and market letters, as well…
Added 9 mins ago
B
Private Wealth Administrative Assistant, Winter 2027 (Co-op/Internship) - 4 months
BMO
Waterloo, ON · MARS
- Full-time
Supports the development of tailored messaging by writing, editing, and distributing communications materials (e.g. correspondence, agendas, presentations, proposals, reports, bulk emails,…
Added 9 mins ago
T
Senior Personal Banker Trainee – Home Borrowing
TD
Mississauga, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 9 mins ago
CT
Department Manager, Merchandising, Wonderland Rd
Canadian Tire Corporation
London, ON
- Full-time
Create development plans and conduct annual appraisals for Part Time staff members; support and coach to improve any performance gaps and conducts ongoing coaching to improve team.
Added 9 mins ago
MI
Controls Technician
Magna International
Concord, ON
- Full-time
…exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you…
Added 9 mins ago
E
Project Controls Manager
Enbridge
Calgary, AB
- Full-time
At Enbridge, we are committed to delivering safe, reliable energy while driving financial excellence and innovation. We are seeking a Manager, Project Controls to join our team!
Added 9 mins ago
Business Development Manager
The Canada Life Assurance Company
Calgary, AB
As an inside wholesaler (Business Development Manager), you’ll work closely with the outside wholesaler (Director, Business Development) and the sales support team to create greater…
Added 9 mins ago
C
Sales Development Representative - Inbound (Spanish or English Speaker)
Cloudtalk
Remote, Canada
- Full-time
- Remote
…team in Barcelona and we're now on the lookout for a new Sales Development Representative…
Added 9 mins ago
S
store manager, St. Catharines, ON
Starbucks
St. Catharines, ON
- $59,400 to $78,450 CAD / year
Nurture talent & lead a team: engage the hearts and minds of your team and develop their skills so that they realize their personal best, both as individuals and as thriving teams
Added 9 mins ago
Quality Engineer, Non-Conformance Management
Westerkirk
Calgary, AB
Established in 1928, De Havilland Canada has a rich history marked by the development of some of the most iconic and versatile aircraft ever built. These aircraft have served a variety of…
Added 9 mins ago
JI
Truck Driver Class 5
J.D. Irving, Limited
Charlottetown, PE
- Full-time
…started in frontline roles and advanced through experience, development, and hard…
Added 11 mins ago
CG
Chef Manager
Compass Group Canada
Alliston, ON
- Full-time
…details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note…
Added 11 mins ago
J&
Assistant Store Manager (Vaughan Mills)
JACK & JONES
Vaughan, ON
- Full-time
Proven leadership skills in the recruitment and development of talent and mentoring team members.

Vancity

Financial Services Representative (BCGEU) - South Burnaby

Burnaby, BC, Canada

This role offers a starting salary of $27.21 per hour as per the collective agreement. · Part-time

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Job details

Pay: This role offers a starting salary of $27.21 per hour as per the collective agreement.
Job type: Part-time
Apply by: Nov 8, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Please note that schedules may include weekends, as branch hours vary by location. Before applying, please ensure you are available to work the opening hours for this branch. You can find this information here: Find a Vancity branch or ATM - Vancity.

Our Story & Purpose:

We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,300 diverse individuals, access competitive rewards and benefits, and be part of a greater movement - apply today!

Your Role in Supporting Our Members:

As a Financial Services Representative, you’ll be the first point of contact for our members - making it easier to bank with us, earning their trust, and creating a personalized member experience that makes them feel heard and valued from the moment they walk through our doors.

Whether you're just starting out or bringing experience in financial services, this role is a great opportunity to build a meaningful career with Vancity. As a sales-focused role grounded in advice and relationship-building, you’ll help members achieve their goals while driving branch success. If you're eager to learn, passionate about helping people, and ready to grow with us - this could be the perfect fit.

This is a Part-Time, Permanent role based at our South Burnaby Community Branch (Branch 17) and will report directly to the Assistant Branch Manager.

How You'll Make an Impact:

Creating a welcoming atmosphere by greeting members warmly and connecting through genuine, attentive interactions
Understanding the full picture of each member’s needs by exploring key areas such as:
- Everyday Banking
- Borrowing
- Investments
- Protection
Providing guidance that supports members’ financial goals and connects them to the right products or specialists
Offering tips and showing members how to use our online tools so they can manage their banking on their own
Taking ownership of every interaction by following through on commitments, providing timely and accurate updates, and ensuring smooth, seamless hand-offs when another team or specialist is involved
Maintaining professionalism and proactively following up to ensure member satisfaction
Following organizational policies and guidelines to stay compliant and mitigate risks

What You’ll Bring to the Team:

Education - High School Diploma (or equivalent)
Exceptional Communication Skills - Ability to listen, explain concepts clearly, and build trust through conversations
Customer Service Experience - Background in retail, hospitality, or other service-oriented roles where you’ve delivered personalized experiences
Sales Orientation - Comfortable working toward goals and offering solutions that meet member needs
Digital Confidence - Quick to learn and use technology, including CRM systems and digital banking tools
Attention to Detail - Skilled at documenting interactions accurately and following compliance procedures

Extra Skills That Set You Apart:

Proven Sales Success - Experience exceeding goals in retail or service environments.
Financial Services Background - Previous banking or advisory experience is a strong asset.
Advanced Digital Skills - Comfort with multiple platforms, CRM systems, and digital engagement tools.
Multilingual Ability - Additional languages to serve diverse communities.
Community Engagement - Volunteer or leadership experience that demonstrates connection to community values.

You’ll Thrive Here If You Are:

Member-Centric - Committed to creating personalized experiences and anticipating needs.
Sales & Advice Driven - Comfortable guiding members toward solutions that fit their goals.
Confident Presence - Makes informed decisions and builds trust in every interaction.
Adaptable & Resilient - Thrives in change, stays calm under pressure, and embraces challenges.
Growth Mindset - Eager to learn, improve, and succeed in a dynamic environment.
Accountable - Takes ownership of actions and follows through consistently.

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

What You’ll Earn:

This role offers a starting salary of $27.21 per hour as per the collective agreement. Base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

Why You’ll Love Working Here:

A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

Living Wage Employer: We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers.
Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
Generous Vacation: New employees start with 3-4 weeks of vacation per year, with additional days earned over time.
Extra Stat Holidays: In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.
Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from.
Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone.

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting.

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.

We are also committed to an inclusive, barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know by contacting our Talent Acquisition team at recruitment@vancity.com. We’re here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality, so you can participate fully in the process.

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More about this job

Responsibilities

Welcome members, understand their needs across everyday banking, borrowing, investments, and protection, and guide them to suitable products or specialists. Support members with digital banking tools, follow through on interactions, maintain accurate records, and comply with organizational policies to manage risk.

Requirements

A high school diploma or equivalent is required, along with strong communication skills and customer service experience. Candidates should be comfortable working toward sales goals, learning digital tools, documenting interactions accurately, and following compliance procedures; banking experience and multilingual ability are assets.

Skills

Customer Service
Communication
Active Listening
Relationship Building
Sales
Financial Guidance
Digital Banking
CRM Systems
Attention to Detail
Compliance
Risk Mitigation
Problem Solving
Adaptability
Accountability
Follow-Up
Community Engagement

Benefits

Annual Incentive Program
Flexible Benefits
Vacation
Additional Statutory Holidays
Care Days
Health Insurance
Dental Insurance
Defined Benefit Pension

Visa sponsorship

Not detected in the job text

Keywords

Financial Services
Credit Union
Member Experience
Everyday Banking
Borrowing
Investments
Protection
Financial Guidance
Relationship Building
Sales Goals
Customer Service
Digital Banking
Online Banking Tools
CRM Systems
Compliance
Risk Mitigation
Accurate Documentation
Member Satisfaction
Community Engagement
Indigenous Banking
Financial Resilience
High School Diploma

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