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Added 8 mins ago
TW
Branch Manager
Thrive Wealth Management
Saskatoon, SK
- Full-time
We’re looking for a dynamic and business-minded individual to come on board as our Branch Manager to support our 8th Street location in Saskatoon. Your strong interpersonal skills and…
Added 8 mins ago
TW
Manager, Financial Services
Thrive Wealth Management
Regina, SK
- Full-time
We’re looking for a dynamic leader who loves to coach and help others succeed to come on board as a Manager, Financial Services (MFS) in Regina.
Added 8 mins ago
TW
Wealth Compliance Officer
Thrive Wealth Management
Regina, SK
- Full-time
Branch Compliance Manager/ Officer Course (consideration will be given to those with the ability to obtain course ASAP)
Added 3 hours ago
TU
Graduate Management Trainee - Pembrokeshire
targetjobs UK
Pembroke, ON
- Full-time
…excellent training, our Management Trainees can progress to Branch Manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers…
Added 5 hours ago
NB
Banking advisor
National Bank of Canada
Campbellton, NB
- Full-time
A number of work schedules are possible and will vary depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts…
Added 6 hours ago
SA
Automation Project Manager
Shockwave Automation
Calgary, AB
- Full-time
We're hiring a Project Manager at our Calgary Branch. You will run our automation, DCS, and OT/IT projects from award to close-out, and be the client's main contact while our integrators,…
Added 10 hours ago
IF
Vehicles Sales Manager
Impact Fulfillment Services
Dartmouth, NS
- Full-time
The Vehicles Sales Manager CN implements: marketing, sales and customer satisfaction initiative to increase retails sales productivity. Through development of a strong retail network, the…
Added 14 hours ago
NB
Banking Advisor
National Bank of Canada
Montreal, QC
- Full-time
The branch is open one evening per week. A number of work schedules are possible and will vary depending on team availability. This position reports to the Customer service Branch Manager…
Added 14 hours ago
NB
Banking Advisor
National Bank of Canada
Sorel-Tracy, QC
- Full-time
The branch is open one evening a week. A number of work schedules are possible and will vary depending on team availability. This position reports to the Branch Manager. On a day-to-day…
Added 14 hours ago
NB
Banking Advisor
National Bank of Canada
Montreal, QC
- Full-time
The branch is open one evening per week. A number of work schedules are possible and will vary depending on team availability. This position reports to the Customer service Branch Manager…
Added 15 hours ago
U
Warehouse Manager
Uline
Milton, ON · Toronto, ON
- Full-time
…training and teamwork? Then you belong at Uline! As a Warehouse Manager, you’ll work hands-on to help lead Uline’s daily warehouse operations. It’s an exciting time to join our growing…
Added 17 hours ago
PC
Truck Driver Class 3 DZ
Parkland Corporation
Winnipeg, MB
- Full-time
Reporting to the Branch Manager, this position’s purpose is to provide reliable and professional product transportation service to customers and from suppliers with safety as a top…
Added 19 hours ago
Branch Manager - FX Sales
Ebury
Montreal, QC
Nos Branch Managers sont les capitaines de notre équipe, jouant un rôle déterminant dans la promotion d'une culture positive, d’entraide et motivante chez Ebury, tout en maintenant et en…
Added 21 hours ago
EPL Branch Manager - Woodcroft
City of Edmonton
AB
…the Edmonton Public Library! We are seeking an enthusiastic branch manager to serve at the Woodcroft…
Added 23 hours ago
NB
BANKING ADVISOR
National Bank of Canada
Saint-Gabriel-de-Brandon, QC
- Full-time
The branch is open one evening a week. A number of work schedules are possible and will vary depending on team availability. This position reports to the Branch Manager. On a day-to-day…
Added 1 day ago
OS
Office Manager
Oregon State University
ON · Ontario, Canada
- Full-time
The Malheur Experiment Station of Oregon State University is seeking an Office Manager to serve as the operational anchor for an academic community dedicated to scholarship and education on…
Added 1 day ago
TU
Graduate Management Trainee - Scarborough
targetjobs UK
Toronto, ON · Scarborough Junction, ON
- Full-time
…excellent training, our Management Trainees can progress to Branch Manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers…
Added 1 day ago
TU
Graduate Management Trainee - Bolton
targetjobs UK
Bolton, ON
- Full-time
…excellent training, our Management Trainees can progress to Branch Manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers…
Added 1 day ago
NB
Operation Agent
National Bank of Canada
Victoria, BC
- Full-time
Warmly welcome clients to the branch and direct them to the right resource person
Added 1 day ago
NB
Banking Advisor
National Bank of Canada
Laval, QC
- Full-time
The branch is open two evenings per week and saturdays on rotation. A number of work schedules are possible and will vary depending on team availability. This position reports to the Branch…
Added 1 day ago
NB
Banking Advisor
National Bank of Canada
Granby, QC
- Full-time
The branch is open two evenings a week. A number of work schedules are possible and will vary depending on team availability. This position reports to the Branch Manager. On a day-to-day…
Added 1 day ago
NB
BANKING ADVISOR
National Bank of Canada
Nicolet, QC
- Full-time
The branch is open one evening a week. A number of work schedules are possible and will vary depending on team availability. This position reports to the Branch Manager. On a day-to-day…
Added 1 day ago
KS
Western Regional Sales Manager - Alberta
Kinetic Search Group
AB · Alberta, Canada
- $110,000 to $125,000 CAD / year
- Full-time
…distributor. We are seeking an experienced Western Regional Sales Manager based in Calgary or Edmonton to lead sales development and account management across an established Western…
Added 1 day ago
NB
Banking Advisor
National Bank of Canada
Kitchener, ON
- Full-time
The branch is open one evening per week. A number of work schedules are possible and will vary depending on team availability. This position reports to the Customer service Branch Manager…
Added 1 day ago
C
Business Continuity Manager
CarePartners
Waterloo, ON
- Full-time
The Business Continuity Manager is responsible for developing, implementing, testing, and continuously improving the organization’s business continuity, emergency preparedness, and…

Vancity

Financial Services Representative (BCGEU) - South Burnaby

Burnaby, BC, V5H 2E7, Canada

This role offers a starting salary of $27.21 per hour as per the collective agreement. · Part-time

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Job details

Pay: This role offers a starting salary of $27.21 per hour as per the collective agreement.
Job type: Part-time
Posting language: English
Posted: Sep 16, 2026

Original job description

Please note that schedules may include weekends, as branch hours vary by location. Before applying, please ensure you are available to work the opening hours for this branch. You can find this information here: Find a Vancity branch or ATM - Vancity.

Our Story & Purpose:

We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,300 diverse individuals, access competitive rewards and benefits, and be part of a greater movement - apply today!

Your Role in Supporting Our Members:

As a Financial Services Representative, you’ll be the first point of contact for our members – making it easier to bank with us, earning their trust, and creating a personalized member experience that makes them feel heard and valued from the moment they walk through our doors.

Whether you're just starting out or bringing experience in financial services, this role is a great opportunity to build a meaningful career with Vancity. As a sales-focused role grounded in advice and relationship-building, you’ll help members achieve their goals while driving branch success. If you're eager to learn, passionate about helping people, and ready to grow with us - this could be the perfect fit.

This is a Part-Time, Permanent role based at our South Burnaby Community Branch (Branch 17) and will report directly to the Assistant Branch Manager.

How You'll Make an Impact:

Creating a welcoming atmosphere by greeting members warmly and connecting through genuine, attentive interactions
Understanding the full picture of each member’s needs by exploring key areas such as:
- Everyday Banking
- Borrowing
- Investments
- Protection
Providing guidance that supports members’ financial goals and connects them to the right products or specialists
Offering tips and showing members how to use our online tools so they can manage their banking on their own
Taking ownership of every interaction by following through on commitments, providing timely and accurate updates, and ensuring smooth, seamless hand-offs when another team or specialist is involved
Maintaining professionalism and proactively following up to ensure member satisfaction
Following organizational policies and guidelines to stay compliant and mitigate risks

What You’ll Bring to the Team:

Education – High School Diploma (or equivalent)
Exceptional Communication Skills – Ability to listen, explain concepts clearly, and build trust through conversations
Customer Service Experience – Background in retail, hospitality, or other service-oriented roles where you’ve delivered personalized experiences
Sales Orientation – Comfortable working toward goals and offering solutions that meet member needs
Digital Confidence – Quick to learn and use technology, including CRM systems and digital banking tools
Attention to Detail – Skilled at documenting interactions accurately and following compliance procedures

Extra Skills That Set You Apart:

Proven Sales Success – Experience exceeding goals in retail or service environments.
Financial Services Background – Previous banking or advisory experience is a strong asset.
Advanced Digital Skills – Comfort with multiple platforms, CRM systems, and digital engagement tools.
Multilingual Ability – Additional languages to serve diverse communities.
Community Engagement – Volunteer or leadership experience that demonstrates connection to community values.

You’ll Thrive Here If You Are:

Member-Centric – Committed to creating personalized experiences and anticipating needs.
Sales & Advice Driven – Comfortable guiding members toward solutions that fit their goals.
Confident Presence – Makes informed decisions and builds trust in every interaction.
Adaptable & Resilient – Thrives in change, stays calm under pressure, and embraces challenges.
Growth Mindset – Eager to learn, improve, and succeed in a dynamic environment.
Accountable – Takes ownership of actions and follows through consistently.

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

What You’ll Earn:

This role offers a starting salary of $27.21 per hour as per the collective agreement. Base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

Why You’ll Love Working Here:

A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

Living Wage Employer: We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers.
Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
Generous Vacation: New employees start with 3-4 weeks of vacation per year, with additional days earned over time.
Extra Stat Holidays: In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.
Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from.
Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone.

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting.

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.

We are also committed to an inclusive, barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know by contacting our Talent Acquisition team at recruitment@vancity.com. We’re here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality, so you can participate fully in the process.

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More about this job

Responsibilities

The Financial Services Representative serves as the first point of contact for members, providing personalized banking, borrowing, and investment guidance. They are responsible for driving branch success through relationship-building and ensuring seamless member experiences while maintaining compliance with organizational policies.

Requirements

Candidates must have a high school diploma or equivalent and possess strong communication and customer service skills. Proficiency in digital tools and a sales-oriented mindset are required, with previous financial services experience considered a strong asset.

Skills

Communication
Customer service
Sales
Digital banking
CRM systems
Attention to detail
Relationship building
Financial advisory
Problem solving
Adaptability
Accountability
Interpersonal skills

Benefits

Flexible benefit packages
Generous vacation
Statutory holidays
Care days
Health coverage
Dental benefits
Defined benefit pension
Annual incentive program

Visa sponsorship

Not detected in the job text

Keywords

Financial Services
Credit Union
Banking
Sales
Customer Service
CRM
Digital Banking
Investments
Borrowing
Compliance
Relationship Management
Financial Resilience
Indigenous Banking
Living Wage Employer
Member Experience

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