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Added 12 mins ago
JI
Appliances Sales Specialist
J.D. Irving, Limited
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Full-time
The Appliance Sales Specialist is focused on assisting customers, assessing customer needs, and guiding customer decisions to build customer relationships. The Sales Specialist - Appliances…
Added 26 mins ago
Quality Management System Manager
GRIFOLS, S.A.
Mississauga, ON
…direct supervision and leadership to the Quality Assurance Specialist and the Document and Quality Support Specialist, ensuring the effective execution of quality management activities and…
Added 26 mins ago
SM
RQ11302 – Privacy Impact Assessment (PIA) Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Knowledge of Information Technology concepts and processes that impact the protection of personal information, including, but not limited to, Internet tools, system interfaces, information…
Added 26 mins ago
NG
Learning and Development Specialist
NFI Group Inc.
Winnipeg, MB
- Full-time
As the Learning & Development Specialist, reporting to the Professional and Leadership Development Manager, you will work within the NFI Learning Institute to support the development and…
Added 26 mins ago
RT
Privacy Specialist
Russell Tobin
Toronto, ON
- $90 to $105 CAD / hour
- Contract
Familiarity with Electronic Medical Record (EMR) or Hospital Information System (HIS) infrastructure, design, and data flows.
Added 26 mins ago
AU
Systems and Process Specialist
Ambrose University
Calgary, AB
- Full-time
The Systems & Process Specialist provides optimization and continuous improvement of student systems, business processes, and data practices that support enrolment management and student…
Added 26 mins ago
CG
Intermediate Integrated Logistics Support Specialist
Calian Group
Gatineau, QC
- Full-time
Intégrer les ECP et les tâches d’ingénierie des systèmes dans le Système d’information de gestion des ressources de la Défense (DRMIS) ;
Added 57 mins ago
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People Reporting & Analytics Specialist
Workplace Safety and Insurance Board (WSIB)
London, ON
- Full-time
People Reporting and Analytics Specialist – 12 month temporary opportunity
Added 57 mins ago
SM
RQ00816 – Security Specialist – Intermediate
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking an experienced Security Specialist – Intermediate with strong hands-on expertise in Continuous Threat Exposure Management (CTEM), vulnerability management, DevSecOps,…
Added 1 hour ago
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Documentation Specialist Intern - Internship Winter 2027 | Stagiaire Spécialiste en documentation - Stage Hiver 2027
Behaviour Interactive
Montreal, QC
- Internship
Behaviour is looking for a Documentation Specialist Intern to join the team ! In this role, you'll have the chance to work with the technical writer and create documentation. The…
Added 1 hour ago
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Senior Specialist, Tax Information Reporting (FATCA/CRS & Chapter 3)
The Citco Group Limited
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- Full-time
respected. Our continuous investment in learning and technology solutions means
Added 1 hour ago
C
Client Engagement Associate - Part-time (15 hours/week)
CIBC
Dartmouth, NS
- Part-time
…sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success. You’re flexible to…
Added 1 hour ago
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RQ11743 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Testing/QA Specialist with extensive experience in end-to-end testing, quality assurance, test automation, defect management, and release-readiness…
Added 1 hour ago
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RQ11743 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Testing/QA Specialist with extensive experience in end-to-end testing, quality assurance, test automation, defect management, and release-readiness…
Added 1 hour ago
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Claims Specialist, Cyber & Technology
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Toronto, ON
- Full-time
You will focus on handling a range of cyber and technology claims. You’ll also collaborate with specialist vendors, including forensic, legal and PR partners, to deliver cost-effective,…
Added 1 hour ago
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Security Architecture Specialist
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Senior Security Operations Specialist
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QC · QC, Canada
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Réception des échantillons (Saint-Hyacinthe, QC)
ANTAGENE
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- Full-time
Added 1 hour ago
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Document Control Specialist
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Toronto, ON
- Full-time
Experience in records management, document management, document control, digitization, or related information management functions.
Added 1 hour ago
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Environmental Health Safety Coordinator
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Brantford, ON
- $60,000 to $68,000 CAD / year
- Full-time
With state-of-the-art technology and continued growth in the eco-friendly vehicle market, there is tremendous potential for professional development and future career opportunities within…
Added 2 hours ago
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- Full-time
Aptitude in exercising sound judgment while making decisions and handle confidential information with discretion
Added 2 hours ago
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KYC Specialist
TD
Toronto, ON
- Full-time
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Added 2 hours ago
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DevOps Specialist/ Open Stack Expert(System Admin)
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Montreal, QC
- $100,000 to $120,000 CAD / year
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…improvement plans to prevent recurrence. Communicate crucial information to clients according to the severity of the…
Added 2 hours ago
IF
Finance Application Specialist - Oracle Fusion
Intact FC
Toronto, ON · Montreal, QC
- Full-time
Bachelor's degree in Information Technology, Finance, Accounting, or a related field. A CPA designation, master's degree, or relevant certifications (e.g., Oracle Certified Professional)…
Added 2 hours ago
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Sr Specialist SAP Plant Maintenance
Parkland Corporation
Calgary, AB
- Full-time
As of November 1, 2025, Sunoco LP has successfully completed its acquisition of Parkland Corporation. For more information, please visit www.sunocolp.com.

Vancity

Financial Services Representative - Chilliwack

Chilliwack, BC, Canada

This role offers a starting salary of $27.21 per hour. · Full-time

Apply About employer

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Job details

Pay: This role offers a starting salary of $27.21 per hour.
Job type: Full-time
Apply by: Nov 20, 2026
Posting language: English
Posted: Oct 21, 2026

Original job description

Please note that schedules may include weekends, as branch hours vary by location. Before applying, please ensure you are available to work the opening hours for this branch. You can find this information here: Find a Vancity branch or ATM - Vancity.

Our Story & Purpose:

We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,300 diverse individuals, access competitive rewards and benefits, and be part of a greater movement - apply today!

Your Role in Supporting Our Members:

As a Financial Services Representative, you’ll be the first point of contact for our members - making it easier to bank with us, earning their trust, and creating a personalized member experience that makes them feel heard and valued from the moment they walk through our doors.

Whether you're just starting out or bringing experience in financial services, this role is a great opportunity to build a meaningful career with Vancity. As a sales-focused role grounded in advice and relationship-building, you’ll help members achieve their goals while driving branch success. If you're eager to learn, passionate about helping people, and ready to grow with us - this could be the perfect fit.

This is a Full-time, Permanent role based at our Chilliwack Community Branch (Branch 31) and will report directly to the Assistant Branch Manager.

How You'll Make an Impact:

Creating a welcoming atmosphere by greeting members warmly and connecting through genuine, attentive interactions
Understanding the full picture of each member’s needs by exploring key areas such as:
- Everyday Banking
- Borrowing
- Investments
- Protection
Providing guidance that supports members’ financial goals and connects them to the right products or specialists
Offering tips and showing members how to use our online tools so they can manage their banking on their own
Taking ownership of every interaction by following through on commitments, providing timely and accurate updates, and ensuring smooth, seamless hand-offs when another team or specialist is involved
Maintaining professionalism and proactively following up to ensure member satisfaction
Following organizational policies and guidelines to stay compliant and mitigate risks

What You’ll Bring to the Team:

Education - High School Diploma (or equivalent)
Exceptional Communication Skills - Ability to listen, explain concepts clearly, and build trust through conversations
Customer Service Experience - Background in retail, hospitality, or other service-oriented roles where you’ve delivered personalized experiences
Sales Orientation - Comfortable working toward goals and offering solutions that meet member needs
Digital Confidence - Quick to learn and use technology, including CRM systems and digital banking tools
Attention to Detail - Skilled at documenting interactions accurately and following compliance procedures

Extra Skills That Set You Apart:

Proven Sales Success - Experience exceeding goals in retail or service environments
Financial Services Background - Previous banking or advisory experience is a strong asset
Advanced Digital Skills - Comfort with multiple platforms, CRM systems, and digital engagement tools
Multilingual Ability - Additional languages to serve diverse communities
Community Engagement - Volunteer or leadership experience that demonstrates connection to community values

You’ll Thrive Here If You Are:

Member-Centric - Committed to creating personalized experiences and anticipating needs.
Sales & Advice Driven - Comfortable guiding members toward solutions that fit their goals.
Confident Presence - Makes informed decisions and builds trust in every interaction.
Adaptable & Resilient - Thrives in change, stays calm under pressure, and embraces challenges.
Growth Mindset - Eager to learn, improve, and succeed in a dynamic environment.
Accountable - Takes ownership of actions and follows through consistently.

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

What You’ll Earn:

This role offers a starting salary of $27.21 per hour. Base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

Why You’ll Love Working Here:

A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

Living Wage Employer: We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers.
Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
Generous Vacation: New employees start with 3-4 weeks of vacation per year, with additional days earned over time.
Extra Stat Holidays: In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.
Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from.
Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone.

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting.

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.

We are also committed to an inclusive, barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know by contacting our Talent Acquisition team at recruitment@vancity.com. We’re here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality, so you can participate fully in the process.

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More about this job

Responsibilities

Welcome members, understand their needs across everyday banking, borrowing, investments, and protection, and guide them to suitable products or specialists. Support members with digital banking tools, follow through on service commitments, and comply with organizational policies while helping achieve branch sales goals.

Requirements

A high school diploma or equivalent is required, along with strong communication skills and customer service experience in retail, hospitality, or another service-oriented setting. Candidates should be comfortable working toward sales goals, learning digital tools and CRM systems, documenting interactions accurately, and following compliance procedures; banking experience and multilingual ability are assets.

Skills

Customer Service
Sales
Financial Advice
Relationship Building
Communication
Active Listening
Digital Banking
CRM Systems
Attention to Detail
Compliance
Risk Mitigation
Problem Solving
Adaptability
Resilience
Follow-Through
Community Engagement

Benefits

Annual Incentive Program
Flexible Benefits
Vacation
Additional Statutory Holidays
Care Days
Health Insurance
Dental Insurance
Defined Benefit Pension

Visa sponsorship

Not detected in the job text

Keywords

Financial Services
Credit Union
Member Experience
Everyday Banking
Borrowing
Investments
Protection
Financial Goals
Sales Goals
Relationship Building
Customer Service
Digital Banking
Online Banking Tools
CRM Systems
Compliance
Risk Mitigation
Interaction Documentation
Member Satisfaction
Community Engagement
Indigenous Banking
Financial Resilience

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