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Added 2 mins ago
SC
Early childhood educator (ECE)
Sussex Christian School
Sussex, NB
- $24.99 to $27.79 CAD / hour
- Full-time
- On-site
Assess the children’s development in order to prepare a learning plan tailored to his needs.
Added 11 mins ago
Registered Nurse-DN001
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Added 11 mins ago
Youth Mental Health Community Counsellor
Winnipeg Regional Health Authority
Winnipeg, MB
Responsible To: Community Development Coordinator
Added 26 mins ago
WP
Project Administration Assistant
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- Full-time
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Added 26 mins ago
VC
Physiotherapy Assistant (Rehabilitation Assistant)
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Vancouver, BC
- $32.84 CAD / hour
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Added 26 mins ago
A
Medical Administrative Assistant
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- Full-time
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Added 26 mins ago
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Assistant Grounds and Equipment Manager
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- Full-time
The Fairmont Hotel seeks an Assistant Grounds and Equipment Manager to support in overseeing grounds maintenance, landscaping, and equipment management. Responsibilities include supervising…
Added 26 mins ago
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Added 26 mins ago
BL
Legal Assistant (full-time temporary)
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Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
- Other
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Added 26 mins ago
BL
Legal Assistant / Administrative Assistant (full-time temporary)
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- Full-time
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Added 26 mins ago
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Functional Analyst – Enrolment Services (Bargaining Unit 179)
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Halifax, NS
- Full-time
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Added 41 mins ago
Pharmacy Assistant, L1
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Added 41 mins ago
UO
Tenure-Track Position in Community-Engaged Scholarship
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- Full-time
…Community-Engaged Scholarship in Psychology, at the rank of Assistant Professor, with an anticipated start date of July 1,…
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UO
Assistant/Associate/Full Professor, Division of Pediatric Neurology
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Kelowna, BC
- Full-time
…and Hampton Inn & Suites Kelowna is currently looking for an Assistant Controller- Dual…
Added 56 mins ago
RI
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- Full-time
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Added 56 mins ago
LH
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- Full-time
…support to the immediate Medical Office Administrator/Medical Assistant (MOA/MA) staff, the Clinic Administrative Lead will be responsible for building relationships with the wider clinic…
Added 56 mins ago
M
Sr. Manager, Workforce Readiness
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- Full-time
Lead development of customized change strategies, tools, plans, and communications that drive adoption of organizational, process, and technology changes.
Added 56 mins ago
TC
Aexeo Onboarding - Vice President
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- Full-time
…minimize risk. The VP is responsible for managing a group of Assistant Vice Presidents (AVP), training and development of staff, roll out of global best practice and standardization across…
Added 1 hour ago
D
Registered Dental Assistant - Market Mall Dental Care
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Vancity

Financial Services Representative - North Vancouver (8-Month Contract)

North Vancouver, BC, Canada

This role offers a starting salary of $27.21 per hour. · Full-time

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Job details

Pay: This role offers a starting salary of $27.21 per hour.
Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Please note that schedules may include weekends, as branch hours vary by location. Before applying, please ensure you are available to work the opening hours for this branch. You can find this information here: Find a Vancity branch or ATM - Vancity.

Our Story & Purpose:

We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,300 diverse individuals, access competitive rewards and benefits, and be part of a greater movement - apply today!

Your Role in Supporting Our Members:

As a Financial Services Representative, you’ll be the first point of contact for our members - making it easier to bank with us, earning their trust, and creating a personalized member experience that makes them feel heard and valued from the moment they walk through our doors.

Whether you're just starting out or bringing experience in financial services, this role is a great opportunity to build a meaningful career with Vancity. As a sales-focused role grounded in advice and relationship-building, you’ll help members achieve their goals while driving branch success. If you're eager to learn, passionate about helping people, and ready to grow with us - this could be the perfect fit.

This is a Full-time, Temporary role based at our North Vancouver Community Branch (Branch 21) and will report directly to the Assistant Branch Manager.

How You'll Make an Impact:

Creating a welcoming atmosphere by greeting members warmly and connecting through genuine, attentive interactions
Understanding the full picture of each member’s needs by exploring key areas such as:
- Everyday Banking
- Borrowing
- Investments
- Protection
Providing guidance that supports members’ financial goals and connects them to the right products or specialists
Offering tips and showing members how to use our online tools so they can manage their banking on their own
Taking ownership of every interaction by following through on commitments, providing timely and accurate updates, and ensuring smooth, seamless hand-offs when another team or specialist is involved
Maintaining professionalism and proactively following up to ensure member satisfaction
Following organizational policies and guidelines to stay compliant and mitigate risks

What You’ll Bring to the Team:

Education - High School Diploma (or equivalent)
Exceptional Communication Skills - Ability to listen, explain concepts clearly, and build trust through conversations
Customer Service Experience - Background in retail, hospitality, or other service-oriented roles where you’ve delivered personalized experiences
Sales Orientation - Comfortable working toward goals and offering solutions that meet member needs
Digital Confidence - Quick to learn and use technology, including CRM systems and digital banking tools
Attention to Detail - Skilled at documenting interactions accurately and following compliance procedures

Extra Skills That Set You Apart:

Proven Sales Success - Experience exceeding goals in retail or service environments
Financial Services Background - Previous banking or advisory experience is a strong asset
Advanced Digital Skills - Comfort with multiple platforms, CRM systems, and digital engagement tools
Multilingual Ability - Additional languages to serve diverse communities
Community Engagement - Volunteer or leadership experience that demonstrates connection to community values

You’ll Thrive Here If You Are:

Member-Centric - Committed to creating personalized experiences and anticipating needs.
Sales & Advice Driven - Comfortable guiding members toward solutions that fit their goals.
Confident Presence - Makes informed decisions and builds trust in every interaction.
Adaptable & Resilient - Thrives in change, stays calm under pressure, and embraces challenges.
Growth Mindset - Eager to learn, improve, and succeed in a dynamic environment.
Accountable - Takes ownership of actions and follows through consistently.

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

What You’ll Earn:

This role offers a starting salary of $27.21 per hour. Base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

Why You’ll Love Working Here:

A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

Living Wage Employer: We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers.
Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
Generous Vacation: New employees start with 3-4 weeks of vacation per year, with additional days earned over time.
Extra Stat Holidays: In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.
Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from.
Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone.

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting.

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.

We are also committed to an inclusive, barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know by contacting our Talent Acquisition team at recruitment@vancity.com. We’re here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality, so you can participate fully in the process.

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More about this job

Responsibilities

Welcome members, understand their needs across everyday banking, borrowing, investments, and protection, and guide them to suitable products or specialists. Support members with digital banking tools, follow through on commitments, and comply with organizational policies while helping achieve branch sales goals.

Requirements

A high school diploma or equivalent is required, along with strong communication skills and customer service experience. Candidates should be comfortable working toward sales goals, learning digital tools such as CRM systems, documenting interactions accurately, and following compliance procedures.

Skills

Customer Service
Communication
Active Listening
Relationship Building
Sales
Financial Advice
Digital Banking
CRM Systems
Attention to Detail
Compliance
Risk Mitigation
Member Needs Assessment
Follow-Up
Problem Solving
Adaptability
Resilience

Benefits

Flexible Benefits
Vacation
Additional Statutory Holidays
Care Days
Health Insurance
Dental Insurance
Defined Benefit Pension
Annual Incentive Program

Visa sponsorship

Not detected in the job text

Keywords

Financial Services
Credit Union
Member Service
Everyday Banking
Borrowing
Investments
Protection
Financial Advice
Sales Goals
Relationship Building
Customer Service
Digital Banking
CRM Systems
Member Needs Assessment
Compliance
Risk Mitigation
Community Engagement
Online Banking Tools
Personalized Member Experience

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