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Vancity

Specialist, Lending Administration (6-Month Contract)

Vancouver, BC, Canada

Job type: Full-time
Apply by: Oct 22, 2026
Experience: 1-3 years of experience in loan administration, banking operations, or a related financial services role
Posting language: English
Posted: Sep 22, 2026

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Original job description

Your Role in Supporting Our Members:

As a Lending Administration Specialist, you will play a critical role in ensuring retail lending transactions are processed accurately, efficiently, and in alignment with Vancity’s service standards. You will support funding, loan maintenance, and payout activities while proactively identifying and resolving discrepancies through system and third-party reporting. This role is ideal for a detail-oriented and analytical professional who thrives in a fast-paced environment, demonstrates strong problem-solving skills, and is committed to delivering an exceptional member experience.

This is a Full-time, Temporary role based at our Vancity head office and will report directly to the Team Manager, Operations and Small Business. While this position provides a hybrid work arrangement, you will be expected to be on-site for events and business demands

How You'll Make an Impact:

Processing retail loan administration transactions including funding, maintenance, and payouts in alignment with service standards
Reviewing and validating loan documentation to ensure accuracy, completeness, and compliance with policies
Monitoring system-generated and third-party reports to identify discrepancies and inconsistencies
Investigating and resolving discrepancies in a timely and effective manner
Applying established guidelines and procedures to support accurate loan processing decisions
Collaborating with internal teams to ensure seamless delivery of lending services
Responding to inquiries and communicating effectively with stakeholders to provide information
Escalating complex or unresolved issues to senior staff as required

What You’ll Bring to the Team:

Post-secondary education or diploma in Business Administration or a related field
1-3 years of experience in loan administration, banking operations, or a related financial services role
Solid analytical skills with the ability to review and validate documents for accuracy and completion
Strong communication and interpersonal skills to effectively respond to inquiries and collaborate with stakeholders
Working knowledge of financial industry practices, particularly in retail lending
Familiarity with policies, procedures, systems, and software used in lending operations
Problem-solving and decision-making skills with the ability to apply guidelines and escalate issues appropriately

Extra Skills That Set You Apart:

Experience working with loan processing systems or financial platforms
Knowledge of credit union operations or cooperative banking models
Exposure to audit, compliance, or risk-related processes within lending

You’ll Thrive Here If You Are:

Detail-Oriented - Consistently ensuring accuracy and completeness in lending documentation and transactions
Analytical - Using strong critical thinking to identify discrepancies and resolve issues effectively
Collaborative - Working well with cross-functional partners to support smooth operations
Accountable - Taking ownership of tasks and delivering high-quality work aligned with expectations
Service-Minded - Focused on delivering an excellent experience for members and internal stakeholders

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

What You’ll Earn:

The salary band for this role is CG1 Level B. Base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

**Posting Deadline: Please apply by Friday, September 25th, at 3:00pm. **

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting.

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.

We are also committed to an inclusive, barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know by contacting our Talent Acquisition team at [email protected]. We’re here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality, so you can participate fully in the process.

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More about this job

Responsibilities

The Lending Administration Specialist processes retail loan transactions, including funding, maintenance, and payouts, while ensuring compliance with service standards. They also monitor reports to identify and resolve discrepancies while collaborating with internal teams to support lending operations.

Requirements

Candidates should have post-secondary education in Business Administration or a related field and 1-3 years of experience in loan administration or financial services. Strong analytical, communication, and problem-solving skills are required to manage documentation and resolve lending discrepancies.

Skills

Loan administration
Banking operations
Retail lending
Analytical skills
Problem-solving
Documentation review
Communication
Interpersonal skills
Financial services
Data validation
Compliance
Risk management
Stakeholder management
Attention to detail

Benefits

Annual incentive program

Visa sponsorship

Not detected in the job text

Keywords

Lending Administration
Retail Lending
Banking Operations
Loan Processing
Financial Services
Compliance
Risk Management
Audit
Documentation
Data Analysis
Credit Union
Operations
Stakeholder Communication
Business Administration

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