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Added 5 mins ago
S
Retail Store Manager - Full Time - Sherway Gardens, ON
Swarovski
Toronto, ON
- Full-time
Ready to lead with purpose at one of the most iconic brands in fashion and design? Join our retail team and drive a culture where creativity, customer service, and team spirit shine with…
Added 5 mins ago
D
Business Analyst
Desjardins
Levis, QC
- Full-time
…Property and Casualty Insurance sector. Through the design and implementation of transformation initiatives, it drives the continuous improvement of both internal and external client…
Added 5 mins ago
C
Director, Business Banking - Bilingual
CIBC
Montreal, QC
- Full-time
Strategic Thinker – Lead the execution of strategies and tactics to grow the Business Banking business, improve the client experience, and build relationships with clients and prospective…
Added 5 mins ago
C
Director, Business Effectiveness - Capital Markets
CIBC
Toronto, ON
- Full-time
Development and execution of strategic initiatives – Lead and execute on key growth initiatives to drive business growth and operational excellence for CIBC Capital Markets. Identify…
Added 5 mins ago
M
Digital Product Owner
Manulife
Waterloo, ON · Montreal, QC
- Full-time
We are seeking an experienced Digital Product Owner to lead the implementation of our digital product initiatives, ensuring they meet business goals and exceed customer expectations. In…
Added 5 mins ago
Level 2 IT Support Technician
Quadbridge
Montreal, QC
This role reports to the Team Lead- Managed Services.
Added 5 mins ago
Supervisor - Intake & Reporting
Halton Region
Oakville, ON
Lead the team through large scale and time-sensitive initiatives, utilizing change management and project management frameworks.
Added 5 mins ago
TK
Manager, Ingredients - Cheese & Dairy (Canada)
The Kraft Heinz Company
Toronto, ON
- Full-time
…supplier segmentation, sourcing events, negotiations, contracting, implementation and ongoing commercial…
Added 5 mins ago
JE
Technology Manager
Just Eat Takeaway.com
ON
- Full-time
Just Eat Takeaway is seeking a Technology Manager to lead and grow the Delivery as a Service team (DaaS) within our Logistics Pillar (Logistics Services).
Added 5 mins ago
Series Lead
Aecon
Kincardine, ON
Integrity. We lead by example, with humility and courage.
Added 6 mins ago
RE
Senior Accountant
Rodan Energy Solutions Inc.
Mississauga, ON
- Full-time
Maintain audit schedules and lead sheets for assigned areas throughout the year, and respond to auditor requests promptly with minimal rework.
Added 6 mins ago
JW
Benefits Specialist
Jamieson Wellness Inc.
Toronto, ON · Greater Toronto Area, Canada
- $75,000 to $84,000 CAD / year
- Contract
Lead the design and delivery of Canadian and US group benefits, disability, Employee and Family Assistance Program (EFAP), retirement and executive perquisite programs in accordance with…
Added 6 mins ago
US
Adobe CDP Architect
United Software Group Inc
Vancouver, BC
- $100 to $110 CAD / hour
- Contract
Lead journey-mapping and use-case refinement workshops with business and technology stakeholders.
Added 6 mins ago
Q
Senior Revenue Enablement Specialist, Digital
Quadient
Markham, ON
- $90,000 to $100,000 CAD / year
- Full-time
Lead the design, implementation, and continuous improvement of MEDDPICC (Enterprise) and MEDDICC (Mid-Market) qualification frameworks.
Added 6 mins ago
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Site Superintendent - Vancouver
Buttcon
Vancouver, BC
- Full-time
Manage and lead on site construction teams, including subcontractors and labours.
Added 6 mins ago
CD
Advanced Manufacturing & Automation Engineer
Crop Defenders Ltd
Windsor, ON
- Full-time
…design and prototype solutions, evaluate technologies, and lead engineering initiatives from concept through successful…
Added 20 mins ago
YO
HF Programs Specialist Aquatics
YMCA of Greater Toronto
Toronto, ON
- Full-time
Previous experience in development and implementation of new programs an asset
Added 20 mins ago
TI
Project Developer
Trane Italia
Laval, QC
- Full-time
…assessment through project definition, proposal development, and pre-implementation planning. This role coordinates cross-functional activities across commercial, technical, financial, and…
Added 20 mins ago
C
Manager, Talent
Chemtrade
Toronto, ON
- Other
Translate the enterprise strategy into practical program roadmaps, priorities, implementation plans, and measures of success.
Added 20 mins ago
PC
Capital Markets and Accounting Advisory Services, Senior Manager (Bilingual FR/EN)
Pwc Canada
Montreal, QC
- Full-time
Lead teams working with our clients through various accounting change projects including GAAP conversions in contemplation of a transaction, implementation of accounting policy changes, and…
Added 35 mins ago
M
AI GTM and Automation Specialist
Maplesoft
Waterloo, ON
- Full-time
Lead & Account Intelligence: Use CRM data, engagement signals and account research to identify and prioritize prospects. Improve targeting, lead scoring and personalization.
Added 35 mins ago
AS
Technical Lead - AI Delivery
Ardent SoftSol Inc.
Brampton, ON
- Contract
This job posting is for an existing, active vacancy and we are looking to hire Technical Lead - AI Delivery in Brampton, ON (Onsite), who has experience as lead the design, development,…
Added 35 mins ago
YE
Manager - Integrated Employment Services Program (IES1610)
Youth Employment Services YES
Toronto, ON
- Full-time
…responsible for leading the IES 1610 program. The Manager will lead a team which includes two Coordinators as well as Frontline Staff and will provide strategic and operational leadership…
Added 35 mins ago
CF
IT Change Management and Release Engineer II
CI Financial
Toronto, ON
- Full-time
Perform Post Implementation Reviews (Meeting and Report) for issues caused by Change Requests
Added 35 mins ago
P
Workforce Transformation Manager (HR Transformation)
PwC
Ottawa, ON
- Full-time
Lead a variety of HR engagements covering topics that include but not limited to HR Strategy, Payroll Strategy & Transformation, Organization Design, Function Effectiveness and Design, HR…

Vancouver Airport Authority

Manager, Technology Services (AI & Digital Governance)

Vancouver, BC, Canada

Salary Range : $105,680 to $158,520 per annum, based on a 37.5 -hour work week. · Full-time

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Job details

Pay: Salary Range : $105,680 to $158,520 per annum, based on a 37.5 -hour work week.
Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

YVR is a place of connection, bringing together people, places and cargo while ensuring a safe and efficient experience for everyone. As part of our Innovation and Technology Group, your work will help deliver industry-leading travel technology to transform the passenger experience. From strategic planning to project execution, the work you do matters and will help improve our processes to make our airport work better for our communities.

Position Overview

We have a permanent, full-time opportunity for an innovative and collaborative Manager, Technology Services (AI & Digital Governance).

Reporting to the Director, Data & AI, the Manager leads the responsible adoption and ongoing use of AI and digital tools across YVR. The role translates governance requirements into practical guardrails and controls, including permitted data use, access controls, approval processes, usage monitoring and cost management. Drawing on a strong understanding of digital tools and their capabilities, the Manager oversees the implementation and ongoing effectiveness of these controls, while leading change management, user enablement and related budgets to support safe, effective and financially sustainable use.

Leading a team of Business Analysts, Technical Analysts, and Senior Technical Analysts, the Manager sets priorities, guides service delivery, and drives continuous improvement while supporting team development and building strong partnerships across the organization. The role also coordinates practical, risk-based governance for AI and emerging digital tools, working with Data & AI, Privacy, Cybersecurity, and other relevant partners to support responsible adoption while maintaining established operational and technical accountabilities.

Key Responsibilities Include

Lead day-to-day IT operations and service delivery, supporting the team in setting priorities, managing workloads, and resolving issues while building more proactive and reliable ways of working. Provide after-hours on-call support as required.
Manage software, hardware, and telecommunications budgets, ensuring resources are used effectively to meet operational and project needs.
Oversee IT projects from planning through implementation, ensuring they align with organizational priorities and are delivered on time and within budget. Incorporate appropriate AI and digital governance requirements into project planning and delivery, and escalate significant risks when needed.
Support the growth and development of team members through coaching, mentoring, training, and performance management, while overseeing the administrative responsibilities of the team.
Maintain and improve IT service delivery processes and performance measures, tracking service results, governance adoption, approved exceptions, follow-up actions, and the effectiveness of controls for AI and emerging digital tools.
Coordinate internal and external resources to support IT projects and day-to-day service delivery, ensuring teams have the capacity and support needed to meet priorities.
Oversee the team's IT project portfolio and work closely with other teams and partners, including Data and AI, Legal, Privacy, Cybersecurity, Data Governance, platform owners, and business stakeholders, to keep initiatives aligned, clarify responsibilities, and support appropriate governance and decision-making throughout the project lifecycle.

Key Qualifications Include

A degree in Computer Science or a related field, with a minimum of five years of experience leading and directing teams.
Experience in the implementation, adoption and ongoing management of AI and digital tools, with responsibility for implementing governance controls, overseeing service delivery and technology projects, managing budgets, and leading change management.
Strong knowledge of IT service management principles and practices, including ITIL or equivalent frameworks.
Working knowledge of responsible AI, digital governance, privacy, cybersecurity, and data governance, including the development and implementation of policies, standards, and controls.
Demonstrated ability to assess risks, solve complex problems, lead cross-functional initiatives, and drive continuous improvement.
Strong verbal and written communication skills, with the ability to collaborate with stakeholders and influence senior leaders and executives.
Relevant technical certifications and familiarity with recognized AI governance frameworks are considered assets.

Although not required, French language skills are an asset as we are committed to providing bilingual services to our visitors and passengers. Candidates who do not speak French are still strongly encouraged to apply.

This position is open to both Vancouver Airport Authority employees and external applicants. Previous job performance will be taken into consideration for all internal candidates that apply for this position.

As part of our recruitment process, short-listed candidates may be required to participate in an assessment process.

Salary Range : $105,680 to $158,520 per annum, based on a 37.5 -hour work week. This is individually tailored to reflect your unique experience, qualifications and internal equity. Performance-Based Incentive: Eligible for an annual bonus target at 15% of your annual salary. At YVR, your work experience goes beyond the paycheck. We support your personal and professional development, well-being, and a thriving work culture with generous vacation days, extensive health benefits, retirement savings matching, wellness programs, community engagement, commuting support, and continuous learning opportunities. Learn more at https://careers.yvr.ca/benefits.

Who We Are

YVR is more than just an airport. We connect our beautiful province and all it has to offer to the world. We are all leaders and trailblazers for change and innovation, so no matter the department or team you’re a part of, the work you do matters.

At YVR, we are flexible in everything we do. We will work together to find ways to deliver customer excellence that helps us all thrive.

Whatever your background and wherever you’re from, you belong at YVR. If you have any questions about accessibility or require any assistance applying, please reach out at careers@yvr.ca.

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More about this job

Responsibilities

Lead IT service delivery and a team of analysts while overseeing technology projects, budgets, and operational priorities. Implement and monitor practical governance controls for AI and digital tools, coordinate with cross-functional partners, and support responsible adoption through change management and user enablement.

Requirements

A degree in Computer Science or a related field and at least five years of experience leading and directing teams are required. Candidates should have experience managing AI and digital tools, governance controls, technology projects, budgets, and change management, along with knowledge of IT service management, responsible AI, privacy, cybersecurity, and data governance.

Skills

AI Governance
Digital Governance
IT Service Management
Team Leadership
Project Management
Budget Management
Change Management
Risk Assessment
Privacy
Cybersecurity
Data Governance
Stakeholder Collaboration
Continuous Improvement
Service Delivery
Coaching and Mentoring
Communication

Benefits

Annual Performance Bonus
Vacation Days
Health Benefits
Retirement Savings Matching
Wellness Programs
Community Engagement
Commuting Support

Visa sponsorship

Not detected in the job text

Keywords

Artificial Intelligence
Digital Tools
AI Governance
Digital Governance
IT Service Management
ITIL
Responsible AI
Privacy
Cybersecurity
Data Governance
Access Controls
Usage Monitoring
Cost Management
Risk Management
Change Management
User Enablement
Technology Projects
Project Portfolio Management
Budget Management
Service Delivery
Business Analysis
Technical Analysis
Performance Management
Continuous Improvement
Operational Controls
Telecommunications
Software
Hardware
AI Governance Frameworks
Airlines and Aviation

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