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Added 10 mins ago
GI
Quality Control Technician
Green Infrastructure Partners
Caledon, ON · Mississauga, ON · Perdue Court, Caledon, ON
- Full-time
Reporting to the Quality Control Manager, the Quality Control Technician is responsible for supporting and driving the accuracy of material testing and field data collection. This role…
Added 10 mins ago
GI
Project Manager
Green Infrastructure Partners
Markham, ON · Headquarters, Markham, ON
- Full-time
The Project Manager is responsible for the overall delivery of a construction project. Project Manager will be responsible for the financial performance of the project, maintaining the…
Added 10 mins ago
GI
Project Coordinator
Green Infrastructure Partners
Markham, ON · Headquarters, Markham, ON
- Full-time
Reporting to the Project Manager and/or Senior Project Coordinator, the Project Coordinator supports the delivery of self‑performing heavy civil and transportation projects, primarily for…
Added 10 mins ago
GI
Quality Control Technician
Green Infrastructure Partners
Kingston, ON · Gardiners Rd, Kingston, ON
- Full-time
Reporting to the Quality Control Manager, the Quality Control Technician is responsible for supporting and driving the accuracy of material testing and field data collection. This role…
Added 10 mins ago
L
Project Manager, Land Acquisitions
LandSolutions
ON
- Full-time
Please note: This is an outsourced position supporting one of our external clients and is not an internal Project Manager role within our organization.
Added 10 mins ago
HC
Maintenance Planner
Hartmann Canada Inc
Brantford, ON
- $75,000 to $90,000 CAD / year
- Full-time
…equipment failures & other activities to support the Maintenance…
Added 10 mins ago
TH
Digital Content Specialist
The Home Depot
Canada
- Full-time
Participate in project briefings, and collaborate with internal teams to collect assets and requirements for any special projects
Added 10 mins ago
TH
Lumber Sales Associate Part-Time - 7050 Spruce Grove
The Home Depot
Spruce Grove, AB
- Part-time
…are familiar with related items in order to sell an entire project. Associates in this position know how to greet, engage, and thank every customer in their department and know how to…
Added 10 mins ago
TH
Lumber Sales Associate Part-Time - 7052 Regina
The Home Depot
Regina, SK
- Part-time
…are familiar with related items in order to sell an entire project. Associates in this position know how to greet, engage, and thank every customer in their department and know how to…
Added 10 mins ago
SB
Senior Regulatory Analyst
South Bow
Calgary, AB · Manulife Place
- Full-time
South Bow is seeking a Senior Regulatory Analyst to support the regulatory process on the Prairie Connector Project. Reporting to the Manager, Regulatory, this role will support the…
Added 10 mins ago
GV
Lead Project Manager - Outsourcing
GE Vernova
Markham, ON
- Full-time
The Lead Project Manager is responsible for managing outsourced engineering contracts, ensuring delivery performance, cost efficiency, resource utilization, and compliance with contractual…
Added 10 mins ago
GV
Senior Project Manager - Outsourcing
GE Vernova
Markham, ON
- Full-time
The Senior Project Manager is responsible for managing outsourced engineering
Added 10 mins ago
A
Project Manager - Water & Wastewater
AtkinsRéalis
Halifax, NS
- Full-time
Proven project management and client relationship skills.
Added 10 mins ago
R
Manager Operations, Tax Operations
RBC
Toronto, ON
- Full-time
The primary responsibility for the Manager Tax Operations is to planning, executing, and closing projects within defined scope, timeline, budget, and quality parameters for U.S. tax…
Added 10 mins ago
M
Manager, Valuations
MNP
Burlington, ON
- Full-time
Make an impact with our Valuations team as a Manager. This diverse team of professionals works with clients on a wide range of business disputes and irregularities and applies qualitative…
Added 10 mins ago
M
Senior Manager, Valuations
MNP
Burlington, ON
- Full-time
Make an impact with our Valuations team as a Senior Manager. This diverse team of professionals works with clients on a wide range of business disputes and irregularities and applies…
Added 10 mins ago
M
Manager, Corporate Finance and Valuations
MNP
NS · Dartmouth, NS
- Full-time
Make an impact with our Corporate Finance and Valuations team as a Manager. This diverse team of professionals maximizes our clients’ potential so they can seize opportunities as they…
Added 10 mins ago
T
Senior Mainframe Engineer, TD Securities
TD
Toronto, ON
- Full-time
Work closely with Project Manager and provide input on project timelines
Added 10 mins ago
GV
Coordinator
Groupe Vision New Look Inc
Montreal, QC
- Full-time
Added 10 mins ago
D
Manager
Desjardins
Montreal, QC · Complexe Desjardins Montréal
- Full-time
Added 10 mins ago
C
Senior Manager, Marketing- (18 Month Secondment/Contract)- Simplii Financial
CIBC
Toronto, ON
- Full-time
…business growth and deepens client relationships. As Senior Manager, Simplii Marketing, you'll lead the planning and execution of marketing communications and campaigns across channels,…
Added 25 mins ago
R&
Project Manager – Finance Transformation
Robertson & Company Ltd.
Toronto, ON
- Contract
Project Manager – Finance Transformation (Oracle ERP)
Added 25 mins ago
SM
RQ10989 – Business Architect – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
The project teams consist of you, a Sr. IT Business Architect (lead), project leads, product manager, solution designer, service designer, QA tester, business analysts, subject matter…
Added 25 mins ago
IB
Senior Manager, Admissions and Enrolment
International Business University
Toronto, ON
- Full-time
Join one of Canada's fastest-growing universities as our Senior Manager, Admissions and Enrolment, where you will play a key role in leading student enrolment operations, supporting…
Added 25 mins ago
IG
Senior Civil Engineer
Insight Global
Peterborough, ON
- Full-time
Insight Global is seeking a Senior Project Manager/Civil Engineer, Land Development Solutions on behalf of a leading engineering and consulting organization in Peterborough, Ontario. This…

Vancouver Aquarium

Manager, IT [EXE]

Vancouver, BC, V6G 3E2, Canada

Competitive hourly wage of $110,000 to $150,000 per year · Full-time

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Job details

Pay: Competitive hourly wage of $110,000 to $150,000 per year
Job type: Full-time
Experience: 7+ years of progressive technology experience, including 3+ years leading IT staff and managing a budget.
Posting language: English
Posted: Oct 7, 2026

Original job description

Vancouver Aquarium, one of the many properties owned by Herschend Family Entertainment, prides itself on working towards bringing families closer together and to creating memories worth repeating. Our Core Values – greatly exceeding guest expectations, serving others, creating emotional connections, constantly improving – give us purpose and guidance.

SUMMARY:

The IT Manager is responsible for all information and technology systems at the aquarium, including guest-facing point-of-sale, ticketing and audio-visual systems, and the network, servers, telecommunications and end-user support behind them. The role leads the IT team, sets the technology direction, and owns the annual IT plan and budget. It also communicates Vancouver Aquarium's needs and works with other HFE properties on shared systems and standards.

KEY ACCOUNTABILITIES:

Technology Strategy & Systems

Sets the technology direction for the aquarium and aligns systems with business objectives.
Researches, recommends and implements technology solutions, integrations and process improvements.
Acts as the primary liaison with HFE corporate IT and other HFE properties on shared systems, standards and initiatives.

Business Systems & Applications

Manages point-of-sale, ticketing and related revenue systems, including integrations, upgrades, vendor relationships and PCI compliance.
Oversees audio-visual systems and exhibit technology, ensuring reliable operation and support for programs, presentations and events.
Works closely with Property Support Centre teams on standardizing Vancouver Aquarium systems with enterprise systems

Infrastructure, Security & Compliance

Works closely with the Director of Infrastructure on enterprise initiatives and standardization.
Ensures the effective operation of servers, networks, telecommunications and end-user devices.
Maintains system security, data protection, backups, disaster recovery and technology policies and procedures.
Ensures compliance with applicable legislation, security standards and organizational requirements.

Service Delivery & Operational Support

Oversees all end-user support services, issue resolution, documentation, reporting and user training.
Supports facility systems including access control, video security and related operational technologies.
Maintains high system availability and business continuity through proactive monitoring and support.

Budget, Vendor & People Leadership

Develops and manages the annual IT plan, budget and technology purchasing.
Manages vendor contracts, service levels and technology-related expenditures.
Leads, coaches and develops the IT team, including hiring, scheduling, performance management and employee development.
Builds effective working relationships with staff, guests, suppliers and external partners.

QUALIFICATIONS:

Education and experience

Bachelor's degree in information technology or computer science, or an equivalent combination of education and experience.
7+ years of progressive technology experience, including 3+ years leading IT staff and managing a budget.
Experience working in a complex IT environment with multiple integrated business systems.
Experience supporting point-of-sale, ticketing or similar transaction systems; attractions, hospitality or retail experience is an asset.

Technical knowledge

Experience with Windows Server environments including Active Directory environment, and Microsoft365.
Experience with virtualization technology, data backup and restore technologies, audio-visual technologies, payment processing systems, VoIP telephony.
Patch management in a Windows environment, using WSUS or third-party tools.

Skills and competencies

Solid understanding of business practices and how information systems and technology support them.
Ability to anticipate organizational technical needs and opportunities.
Exceptional verbal and written communication, with effective channels upward, downward and laterally.
Excellent project and time management, keeping strategic items on track while managing day-to-day responsibilities.
Strict confidentiality and sound judgment with privileged information.
Self-motivated and disciplined, adapts easily to change, and comfortable in a fast-paced environment.
Promotes a team environment by cooperating with, helping and showing appreciation to co-workers.
Experience working with centralized remote technology teams include project execution and corporate initiatives.

WORKING CONDITIONS:

Permanent, Full-Time, On-Site
Evening, weekend and holiday availability is sometimes required to support operations, events and system maintenance.
The role involves standing, climbing stairs, bending, stooping, lifting, and moving equipment.
Work areas may involve exposure to weather, dust, animals, machinery and chemicals.
Protective clothing or equipment such as goggles, masks and gloves is occasionally required.

WHAT WE OFFER:

Competitive hourly wage of $110,000 to $150,000 per year
Comprehensive Benefits Plan
Employee and Family Assistance Program
Company Discounts
Fun, supportive work environment with a mission-driven team

The Vancouver Aquarium is an equal opportunity employer committed to building a diverse and inclusive workplace. Candidate applications are reviewed by hiring professionals, and Artificial Intelligence is not used to screen, assess, or select candidates. Accommodation is available at every stage of the recruitment process. If you require accommodation, please contact the HR department.

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More about this job

Responsibilities

The IT Manager is responsible for overseeing all information and technology systems, including point-of-sale, ticketing, and network infrastructure. This role leads the IT team, manages the annual budget, and sets the technology strategy to align with business objectives.

Requirements

Candidates must have a bachelor's degree in IT or computer science and at least 7 years of progressive technology experience. The role requires 3 years of leadership experience and proficiency in managing complex integrated business systems.

Skills

IT Management
Budgeting
Strategic Planning
Point-of-sale Systems
Ticketing Systems
Network Administration
Server Management
Audio-visual Systems
PCI Compliance
Vendor Management
Team Leadership
Project Management
Active Directory
Microsoft365
VoIP Telephony
Disaster Recovery

Benefits

Comprehensive Benefits Plan
Employee and Family Assistance Program
Company Discounts

Visa sponsorship

Not detected in the job text

Keywords

Information Technology
Windows Server
Active Directory
Microsoft365
Virtualization
Data Backup
Audio-visual
Payment Processing
VoIP
Patch Management
WSUS
PCI Compliance
Telecommunications
Infrastructure
Business Continuity
Access Control
Video Security
Vendor Management
Budgeting
Project Management
Strategic Planning
Point-of-sale
Ticketing
Hospitality
Retail
Attractions
System Security
Disaster Recovery
Team Leadership
Performance Management

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