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Added 20 mins ago
Business System Analyst - Guidewire ClaimCenter(GWCC)
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Toronto, ON
$100,000 to $120,000 CAD / year
Full-time
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Added 20 mins ago
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Added 20 mins ago
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Vancouver Coastal Health

Business Analyst

1100 - 601 West Broadway, Vancouver, BC, V5Z 4C2, Canada

Pay: $38.9 to $55.92 CAD / hour
Job type: Full-time
Apply by: Sep 30, 2027
Posting language: English
Posted: Sep 30, 2026

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Original job description

Salary Details

The salary range for this position is CAD $38.90/Hr. - CAD $55.92/Hr.

Job Summary

Come work as a Business Analyst with Vancouver Coastal Health (VCH)!

Vancouver Coastal Health is looking for a Business Analyst to join the Business Support & Administration Team. Apply today to join our team!

As a Business Analyst with Vancouver Coastal Health you will:

Be responsible for analyzing data and identifying trends, opportunities for improvements in service and efficiencies that could be gained by innovative practices.
Support strategic planning initiatives by conducting ongoing analysis of business systems data from various perspectives (human resources, financial, clinical etc), using advanced statistical and analytical methods.
Customizes reporting to suit departmental business needs and advises management on recommendations for improving internal and external processes.
Monitor and advise on the performance of the quality management system, produce data and report on performance, measuring against set indicators.

This work is framed within VCH’s commitments to our pillars of Indigenous Cultural Safety, Anti-Racism, Equity, Diversity and Inclusion, and Planetary Health.

Qualifications

Education & Experience

Master’s Degree in Business Administration or Information Technology or related field, plus three (3) years’ recent, related experience in data analysis and system quality management, including the use of querying tools (e.g. PeopleSoft, Crystal Reports, Access, Excel, SQL) to access relational databases, or an equivalent combination of education, training and experience.

Knowledge & Abilities

Uses strong statistical skills to analyze data and information.
Strong knowledge of quality processes.
Strong facilitation and education skills. Ability to communicate effectively with all levels of staff and management.
Ability to function in both a long-term strategic perspective and short-term operational perspective. Comprehends broad implications of business decisions.
Identifies, collects and analyses relevant data and information including industry-wide assessments and research.
Innovative and results oriented.
Keeps abreast of technology changes, anticipates opportunities and ensures readiness for future technology changes and enhancements.
Develops and maintains strong relationships with key internal and external partners to promote and enhance services provided with sensitivity to diversity and indigenous lens.
Practices the recognition, inclusion and support of all types and aspects of diversity at all stages of engagement, with an understanding of the issues faced by people from equity-deserving groups.
Ability to work effectively in both self-directed and team environments.
Exercises strong initiative, self-direction and problem-solving abilities to identify gaps and opportunities for improvement.
Practices diligence and care when gathering, maintaining, monitoring, calculating and summarizing data. Ability to gather, summarize and report information in a clear and concise manner.
Physical ability to perform the duties of the role.

Closing Statement

As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process. Why Join Vancouver Coastal Health (VCH):VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.Vancouver Coastal Health is proud to be recognized as one of Canada’s Top 100 Employers, BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2026.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health.

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More about this job

Responsibilities

The Business Analyst is responsible for analyzing data to identify trends and service improvements while supporting strategic planning initiatives. They also monitor quality management system performance and provide recommendations to management based on analytical findings.

Requirements

Candidates must hold a Master’s degree in Business Administration, Information Technology, or a related field. A minimum of three years of recent, related experience in data analysis and system quality management is required.

Skills

Data analysis
Statistical analysis
Quality management
Strategic planning
Reporting
Facilitation
Communication
Problem-solving
PeopleSoft
Crystal Reports
Access
Excel
SQL
Process improvement
Research

Benefits

Health insurance
Dental insurance
Municipal pension plan
Employer-paid training
Leadership development
Wellness supports
Counselling services
Recognition programs
Exclusive discount offers

Visa sponsorship

Not detected in the job text

Keywords

Business Analyst
Data Analysis
Statistical Methods
Quality Management
Strategic Planning
PeopleSoft
Crystal Reports
Access
Excel
SQL
Relational Databases
Process Improvement
Performance Indicators
Healthcare
Administration
Reporting
Research
Indigenous Cultural Safety
Equity
Diversity
Inclusion
Planetary Health

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