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Vancouver Coastal Health

Program Assistant - Home Health

7000 Westminster Hwy, Richmond, BC, V6X 1A2, Canada

$26.42 to $28.25 CAD / hour · Temporary

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Job details

Pay: $26.42 to $28.25 CAD / hour
Job type: Temporary
Apply by: Oct 27, 2027
Posting language: English
Posted: Oct 27, 2026

Original job description

Salary Details

The salary range for this position is CAD $26.42/Hr. - CAD $28.25/Hr.

Job Summary

Come work as a Program Assistant with Vancouver Coastal Health (VCH) on the Home Health team in Richmond, BC. Apply now to join our team!

Within the context of a client and family centered care model and the vision/values of the organization, administratively supports a variety of programs within Home Health. Verifies and processes referrals, receives phone calls, takes messages, greets and directs clients. Schedules client appointments and meetings. Performs data entry functions using relevant computerized systems such as PARIS, collates/generates statistical information, assembles files and charts, maintains program supplies. Provides transcription services and word processes a variety of documents such as wait lists, discharge summaries, care plans, minutes of meetings and routine correspondence.

ABOUT HOME HEALTH PROGRAMS:

Home Health programs provide a range of health care and support services to people living in the community who have acute, chronic, palliative or rehabilitative health care needs.

THE CLIENT POPULATION:

Home Health clients typically have on-going health issues and/or complex personal and/or social issues, requiring care planning and coordination of appropriate resources. Clients include frail elderly, younger clients with disabilities, and adults with chronic illnesses requiring supports to maintain/promote independence.

Qualifications

Education & Experience

Grade 12.
Medical Office Assistant Certificate.
Two (2) years' recent related experience or an equivalent combination of the training and experience.

Knowledge, Skills & Abilities

Working knowledge of office procedures.
Ability to operate a multi-line switchboard/phone system.
Ability to keyboard 5,000 keystrokes per hour.
Business writing skills.
Knowledge of Medical Terminology.
Knowledge of basic accounting principles.
Demonstrated ability to work under pressure and to anticipate potential problems/conflicts and ability to take corrective action.
Ability to organize and prioritize.
Demonstrated ability to establish and maintain satisfactory work relationships with clients and team members.
Ability to deal tactfully and effectively with coworkers, clients and staff from other agencies.
Ability to operate a variety of office equipment.
Basic computer literacy to operate a computer client care information system (PARIS), word processing, spreadsheet and internet/email software.
Physical ability to perform the duties of the position.

Closing Statement

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.

WHY JOIN VANCOUVER COASTAL HEALTH?

VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
Grow your career with employer-paid training and leadership development opportunities
Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
Award-winning recognition programs to honour staff, medical staff and volunteers
Access to exclusive discount offers and deals for VCH staff

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.Vancouver Coastal Health is proud to be recognized as one of Canada’s Top 100 Employers, BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2026.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health.

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More about this job

Responsibilities

The Program Assistant provides administrative support to the Home Health team by processing referrals, scheduling appointments, and maintaining client files. They also perform data entry, transcribe documents, and manage office supplies to ensure efficient program operations.

Requirements

Candidates must have a Grade 12 diploma and a Medical Office Assistant Certificate. A minimum of two years of recent related experience or an equivalent combination of training and experience is required.

Skills

Medical terminology
Data entry
Transcription
Office procedures
Switchboard operation
Business writing
Accounting principles
Client scheduling
Record keeping
Computer literacy
Communication
Organization
Prioritization
Interpersonal skills

Benefits

Health insurance
Dental insurance
Extended health benefits
Municipal pension plan
Employer-paid training
Leadership development
Wellness supports
Counselling services
Recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Home Health
Administrative Support
Medical Office Assistant
PARIS
Referral Processing
Transcription
Data Entry
Client Care
Scheduling
Medical Terminology
Accounting Principles
Switchboard
Office Equipment
Health Care
Community Health
Patient Records
Administrative Professionals

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