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W
Consumables Associate
Walmart
Vernon, BC
- Part-time
2. Assists customers by promoting products/services, locating merchandise and making purchase decisions.
Added just now
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Consumables Associate
Walmart
Tsawwassen, BC
- Part-time
2. Assists customers by promoting products/services, locating merchandise and making purchase decisions.
Added 15 mins ago
FH
Registered Nurse/Registered Psychiatric Nurse - Baillie House - Ridge Meadows Hospital
Fraser Health Authority
Pitt Meadows, BC
- $41.42 to $59.52 CAD / hour
- Full-time
Provides input to the Manager/delegate regarding the identification and need for supplies and equipment, future needs of the Program and monitoring of product use.
Added 15 mins ago
BW
Respiratory Therapy Educator, NICU Leadership - BC Women’s Hospital & Health Centre
BC Women's Hospital and Health Centre
Vancouver, BC
- Full-time
Reporting to the Program Manager or designate and collaborating with the Respiratory Therapy Professional Practice Leader (PPL) and Professional Practice Coordinator (PPC), the RT Educator,…
Added 15 mins ago
HM
Family Practitioner/General Practitioner
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Ladner, BC
- Full-time
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Added 15 mins ago
SA
Restaurant General Manager
SSP America
Mississauga, ON
- Full-time
Quick-Service Restaurant General Manager w/ kitchen experience preferred
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Manager Portfolio and Building Services
City of Vancouver
Vancouver, BC
The Manager, Portfolio & Building Services reports to the Director of Non-Market Housing Operations and assists in all aspects of managing the operations and janitorial services of the…
Added 30 mins ago
FH
Registered Nurse (RN), NICU - Surrey Memorial Hospital
Fraser Health
Surrey, BC
- Full-time
Under the direction of the Manager, Clinical Services, provides and co-ordinates nursing care to newborns and their families in accordance with the British Columbia College of Nurses and…
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TL
Legal Counsel (Private Markets)
Toronto Lawyers Association
Toronto, ON
- Contract
…single system of record, Carta brings together the software, services, and legal infrastructure that founders use to manage equity, fund managers use to run administration and reporting,…
Added 1 hour ago
CG
Performance Marketing Manager
CSC Generation
Toronto, ON
- Full-time
We are looking for a Performance Marketing Manager to manage our customer acquisition and retention. You will own channel-level budgets, run campaigns, and directly run a high cadence of…
Added 1 hour ago
WC
(CAN) Cashier
Walmart Canada
Drayton Valley, AB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 1 hour ago
WC
(CAN) Cashier
Walmart Canada
Drayton Valley, AB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 1 hour ago
LH
Job Title Shelter Resource Worker
Lookout Housing + Health Society
Courtenay, BC
- Internship
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting…
Added 1 hour ago
LH
Job Title Shelter Resource Worker
Lookout Housing + Health Society
Courtenay, BC
- Internship
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting…
Added 1 hour ago
LH
Job Title Shelter Resource Worker
Lookout Housing + Health Society
Courtenay, BC
- Internship
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting…
Added 1 hour ago
LH
Job Title Shelter Resource Worker
Lookout Housing + Health Society
Courtenay, BC
- Internship
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting…
Added 1 hour ago
LH
Job Title Shelter Resource Worker
Lookout Housing + Health Society
Courtenay, BC
- Internship
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting…
Added 1 hour ago
LH
Job Title Shelter Resource Worker
Lookout Housing + Health Society
Courtenay, BC
- Internship
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting…
Added 1 hour ago
LH
Job Title Shelter Resource Worker
Lookout Housing + Health Society
Courtenay, BC
- Internship
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting…
Added 1 hour ago
LH
Job Title Shelter Resource Worker
Lookout Housing + Health Society
Courtenay, BC
- Internship
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting…
Added 1 hour ago
LH
Job Title Shelter Resource Worker
Lookout Housing + Health Society
Courtenay, BC
- Internship
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting…
Added 1 hour ago
LH
Job Title Shelter Resource Worker
Lookout Housing + Health Society
Courtenay, BC
- Internship
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting…
Added 1 hour ago
LH
Job Title Shelter Resource Worker
Lookout Housing + Health Society
Courtenay, BC
- Part-time
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting…
Added 1 hour ago
WC
Consumables Associate
Walmart Canada
Vernon, BC
- Full-time
Assists customers by promoting products/services, locating merchandise and making purchase decisions.
Added 1 hour ago
BH
Registered Practical Nurse – Mental Health & Addictions #544-26
Brightshores Health System
Owen Sound, ON
- Full-time
Reporting to the Manager of Mental Health and Addictions, the RPN will implement and monitor services to meet the needs of individuals with significant mental health and addiction issues…

Vanderlande

IT Service Delivery Manager

Vancouver, BC, Canada

This position offers a competitive salary range of € 5.665,90 · Full-time

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Job details

Pay: This position offers a competitive salary range of € 5.665,90
Job type: Full-time
Apply by: Nov 20, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Job Title

IT Service Delivery Manager

Job Description

IT Service Delivery Manager

Introduction

As IT Service Delivery Manager, you will play a pivotal role in managing and supporting our smart IT solutions deployed at airports worldwide. These mission-critical solutions include software that orchestrates baggage transport, advanced data analytics platforms, and IT infrastructure. You will connect our customers with the Service Management organization and coordinate international specialists to ensure reliable service performance and customer satisfaction.

What will you be doing?

This dynamic role combines strategic oversight with hands-on coordination. You will plan, authorize, and evaluate service delivery activities, guide operational handovers and support efforts, and work across customer, service, engineering, product, and sales stakeholders to strengthen our Airports IT Solutions and service standards.

Responsibilities

Oversee the implementation of new or modified service contracts, ensuring alignment with operational capabilities and customer expectations.
Manage the handover of newly installed systems or services to the Service team, ensuring readiness for ongoing support and maintenance.
Coordinate support efforts by bringing together the right teams, tools, and information, while assigning and monitoring work across internal teams and external partners.
Collaborate with Service Desks, internal teams, and customer stakeholders to identify and implement improvements in Airports IT Solutions and Vanderlande service standards.
Provide clear reporting on service delivery performance, including achievements, challenges, and improvement plans, and prioritize known issues for product development teams to support timely resolution and feedback.
Analyze customer feedback, facilitate workshops to identify business opportunities and service improvements, and support Sales with service-related input during pre-sales and contract definition.

What do we ask from you?

A professional degree in Computer Science, Information Technology, Information Systems, Mathematics, or a related technical field.
Solid understanding of and hands-on experience with IT infrastructure and software development environments.
Affinity with IT and Industrial Automation, together with a strong interest in logistics and operational processes.
Proficiency in ITIL-aligned IT Service Management practices and frameworks.
A proactive, pragmatic, and results-focused approach, supported by strong analytical and problem-solving skills and a hands-on attitude toward execution and continuous improvement.
Excellent spoken and written English, confidence working in cross-functional and multicultural teams, and willingness to travel internationally on occasion.

About the team

The Airports IT Services team is part of the IT Delivery Group, which operates globally in selling, delivering, and servicing IT solutions for airports. You will work closely with colleagues across Sales, Engineering, Project Management, and Life Cycle Services.

About Vanderlande

Vanderlande builds automated systems for airports and parcel logistics - managing baggage from check-in to reclaim, and sorting parcels across some of the world's largest delivery networks. A place to grow, with people who bring out the best in each other.

What we offer

In this challenging and responsible position, you will have the chance to make a significant contribution to industry-leading projects and be connected to our dedicated people and customers. We offer a position in an informal, international and professional working environment with a lot of scope for personal development. By joining our profitable and growing company you will be able to reach your goals and focus on your future.

This position offers a competitive salary range of € 5.665,90

to € 7.689,43 gross per month (excluding 8% holiday allowance). Through exceeding performance expectations, you even have the possibility to grow outside this scale.

On top of your fixed salary, you’ll receive the following secondary benefits:

40 vacation days (20 statutory days and a flexible budget worth 20 days).
Flexible working hours.
A hybrid workplace (40% working from home and 60% in the office).
A Health & Wellbeing budget worth €300/calendar year.
Commuting allowance, including full reimbursement of travel by public transport.
Working from home allowance.
Collective pension scheme and discount on additional health insurance.
On-site company health centres with a gym, physiotherapists and occupational therapists.
Vanderlande Academy and training facilities to boost your skills.
A variety in Vanderlande Network communities and initiatives.
And a great company restaurant and coffee bar with barista.

Diversity & Inclusion

Vanderlande is an equal opportunity/affirmative action employer. Qualified applicants will be considered without regards to race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

Background screening

For this position it is possible that a background screening will be conducted. This screening can include checks such as verification of identity, qualifications or other relevant records, which may include criminal background or sanctions list checks, in accordance with our internal policies and applicable laws. Any job offer may be extended under the condition that the screening does not give reason to reconsider the hiring decision. Candidates will always be informed about the process and their rights before any screening is initiated.

Apply About employer

More about this job

Responsibilities

The IT Service Delivery Manager oversees the implementation and maintenance of mission-critical IT solutions for airports, ensuring reliable service performance. They coordinate support efforts across internal teams and external partners while managing customer expectations and service contracts.

Requirements

Candidates must hold a professional degree in a technical field such as Computer Science or Information Technology. Strong experience in IT infrastructure, software development environments, and ITIL-aligned service management practices is required.

Skills

IT Service Management
ITIL
IT Infrastructure
Software development
Industrial automation
Logistics
Operational processes
Data analytics
Service delivery
Stakeholder management
Project management
Analytical skills
Problem-solving
Reporting
Cross-functional collaboration

Benefits

40 Vacation days
Flexible working hours
Hybrid workplace
Health & wellbeing budget
Commuting allowance
Working from home allowance
Collective pension scheme
Health insurance discount
On-site gym
Physiotherapists
Occupational therapists
Training facilities
Company restaurant

Visa sponsorship

Not detected in the job text

Keywords

IT Service Delivery Manager
ITIL
IT Infrastructure
Software Development
Industrial Automation
Logistics
Airports
Data Analytics
Service Management
Stakeholder Management
Operational Processes
Project Management
Life Cycle Services
Service Desk
Performance Reporting
Pre-sales
Contract Definition
Cross-functional Teams
Multicultural Teams
Continuous Improvement

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