Find work in Canada.

521,894 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 3 mins ago
LV
SEASONAL ASSOCIATE-EN
La Vie En Rose
Mont-Royal, QC
- Part-time
Performance bonuses (in-store sales or management position)
Added 4 mins ago
T
Sales Insight Analyst
Telesat
Ottawa, ON
- Full-time
The Sales Insights Analyst uses sales, customer, pipeline, and market intelligence data to support account prioritization, go-to-market (GTM) planning, and commercial decision-making. The…
Added 18 mins ago
LI
Warranty Coordinator (18 Month Contract)
Leavitt Industrial Group
Langley (District), BC · Langley, BC
- Contract
…have grown into a distinct group of aligned companies that support a broad spectrum of industrial…
Added 18 mins ago
PI
Senior Software Engineer, Accounts
PENN Interactive
Canada
- Full-time
…stakeholders span the entire range of the business, and we must support them with whatever they are required to deliver without sacrificing the quality and performance we strive to…
Added 18 mins ago
TI
Estimator
Trane Italia
Ottawa, ON
- Full-time
Create quotes for service agreements and all quoted works in support of our Service Account Managers and Controls Service Account Managers.
Added 18 mins ago
N
Omnichannel Engagement Manager
Novartis
Toronto, ON
- Full-time
…development and production to achieve agreed KPIs. Work with brand, technical and cross-functional teams to maximize value, provide strategic commercialization and analytics guidance, and…
Added 18 mins ago
N
Omnichannel Engagement Manager
Novartis
Toronto, ON
- Full-time
…development and production to achieve agreed KPIs. Work with brand, technical and cross-functional teams to maximize value, provide strategic commercialization and analytics guidance, and…
Added 18 mins ago
Representative - Customer Service
Wesco
Calgary, AB
…analyze a customer's service needs and refer to other service or technical departments for follow up as…
Added 18 mins ago
Financial Advisor - Port Hope (37.5 hours/week)
Scotiabank
Port Hope, ON
Developing, retaining and growing the branch business by delivering against individual and team sales goals that support a positive customer experience
Added 18 mins ago
Investment & Personal Banking Specialist - Maguire, Quebec City, QC
Scotiabank
Quebec, QC
Be passionate about financial sales as well as delivering trusted financial advice to customers
Added 18 mins ago
B
Business Banking Relationship Manager Trainee
BMO
Guelph, ON
- Full-time
…increase BMO’s market share. Applies professional consultative sales and business development practices and techniques for an assigned jurisdiction/portfolio. Actively identifies…
Added 18 mins ago
BB
Seasonal Retail Associate
Best Buy Canada
Coquitlam, BC
- Part-time
Paid training to build valuable customer service and sales skills
Added 18 mins ago
R
sale associate seasonal
RONA
Mascouche, QC
- Temporary
Stay informed of new products and their technical applications
Added 18 mins ago
C
Technical Sales Manager - Wood Architectural Solutions
CertainTeed
Mississauga, ON
- Full-time
CertainTeed is seeking an experienced Technical Sales Manager, Wood to serve as a trusted technical partner to architects, contractors, independent manufacturer representatives, sales…
Added 18 mins ago
FC
Project Manager II
Fluor Corporation
Vancouver, BC
- Full-time
…contract and any relevant subcontracts in order to provide full support to the project management…
Added 18 mins ago
D
Manager, M&A Execution, Human Capital
Deloitte
Toronto, ON
- Full-time
Sales and business development: Participate in business development activities, manage pursuit workstreams, contribute to proposals and presentations, and support the development of…
Added 33 mins ago
VE
Bid Operations Co-Op
Veolia Environnement SA
Oakville, ON
- Full-time
The Bid Operations Co-Op Student will support the Bid Operations Leader (BOL) in maintaining critical proposal and operational systems across all North America markets (Food, Beverage &…
Added 33 mins ago
B
Senior Salesforce Administrator
Benevity
Remote, Canada
- Full-time
- Remote
…engine by providing the tools, insights, and processes that support our go-to-market functions. As we scale, we need your expertise to keep the momentum going. We're looking for a critical…
Added 48 mins ago
Junior Graphic Designer
Northland Properties
Vancouver, BC
Reporting to the Senior Brand Designer, you’ll work closely with our Brand Marketing and Loyalty teams to support marketing campaigns, promotions, property-level initiatives, and day-to-day…
Added 48 mins ago
BG
Gestionnaire du service – Équipement lourd – Construction et foresterie | Service Manager - Heavy Equipment - Construction & Forestry (Val d Or)
Brandt Group of Companies
Val-d'Or, QC
- Full-time
Added 48 mins ago
A
Cyber Security Health Industry Lead
Accenture
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
…with above average documentation skills who can speak to both technical and non-technical audiences. Can apply deep security skills to design, build and protect enterprise systems,…
Added 49 mins ago
OI
Operations Manager
Outhire Inc.
Toronto, ON · North York, ON
- $80,000 to $100,000 CAD / year
- Full-time
…department scale. AV experience is not required; the team will support you on the technical side. Operators from event rental, production, touring, broadcast, catering operations, moving,…
Added 49 mins ago
LS
Research Scientist
LeverageTek Staffing Solutions
Ottawa, ON
- Full-time
Leads dissemination of findings through peer-reviewed publications, technical reports, and
Added 1 hour ago
Sales Applications Engineer (HVAC)
Oxygen8 Solutions Inc
Vancouver, BC · Toronto, ON
HVAC System Optimization & Technical Support:
Added 1 hour ago
MG
Senior Accountant
Madison Group of Companies
Toronto, ON · North York, ON
- Full-time
The Senior Accountant will report to the VP, Accounting and will support our diversified real-estate portfolio, including commercial property management and residential development /…

Vanderlande

IT Service Delivery Manager

Vancouver, BC, Canada

This position offers a competitive salary range of € 5.665,90 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: This position offers a competitive salary range of € 5.665,90
Job type: Full-time
Apply by: Nov 20, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Job Title

IT Service Delivery Manager

Job Description

IT Service Delivery Manager

Introduction

As IT Service Delivery Manager, you will play a pivotal role in managing and supporting our smart IT solutions deployed at airports worldwide. These mission-critical solutions include software that orchestrates baggage transport, advanced data analytics platforms, and IT infrastructure. You will connect our customers with the Service Management organization and coordinate international specialists to ensure reliable service performance and customer satisfaction.

What will you be doing?

This dynamic role combines strategic oversight with hands-on coordination. You will plan, authorize, and evaluate service delivery activities, guide operational handovers and support efforts, and work across customer, service, engineering, product, and sales stakeholders to strengthen our Airports IT Solutions and service standards.

Responsibilities

Oversee the implementation of new or modified service contracts, ensuring alignment with operational capabilities and customer expectations.
Manage the handover of newly installed systems or services to the Service team, ensuring readiness for ongoing support and maintenance.
Coordinate support efforts by bringing together the right teams, tools, and information, while assigning and monitoring work across internal teams and external partners.
Collaborate with Service Desks, internal teams, and customer stakeholders to identify and implement improvements in Airports IT Solutions and Vanderlande service standards.
Provide clear reporting on service delivery performance, including achievements, challenges, and improvement plans, and prioritize known issues for product development teams to support timely resolution and feedback.
Analyze customer feedback, facilitate workshops to identify business opportunities and service improvements, and support Sales with service-related input during pre-sales and contract definition.

What do we ask from you?

A professional degree in Computer Science, Information Technology, Information Systems, Mathematics, or a related technical field.
Solid understanding of and hands-on experience with IT infrastructure and software development environments.
Affinity with IT and Industrial Automation, together with a strong interest in logistics and operational processes.
Proficiency in ITIL-aligned IT Service Management practices and frameworks.
A proactive, pragmatic, and results-focused approach, supported by strong analytical and problem-solving skills and a hands-on attitude toward execution and continuous improvement.
Excellent spoken and written English, confidence working in cross-functional and multicultural teams, and willingness to travel internationally on occasion.

About the team

The Airports IT Services team is part of the IT Delivery Group, which operates globally in selling, delivering, and servicing IT solutions for airports. You will work closely with colleagues across Sales, Engineering, Project Management, and Life Cycle Services.

About Vanderlande

Vanderlande builds automated systems for airports and parcel logistics - managing baggage from check-in to reclaim, and sorting parcels across some of the world's largest delivery networks. A place to grow, with people who bring out the best in each other.

What we offer

In this challenging and responsible position, you will have the chance to make a significant contribution to industry-leading projects and be connected to our dedicated people and customers. We offer a position in an informal, international and professional working environment with a lot of scope for personal development. By joining our profitable and growing company you will be able to reach your goals and focus on your future.

This position offers a competitive salary range of € 5.665,90

to € 7.689,43 gross per month (excluding 8% holiday allowance). Through exceeding performance expectations, you even have the possibility to grow outside this scale.

On top of your fixed salary, you’ll receive the following secondary benefits:

40 vacation days (20 statutory days and a flexible budget worth 20 days).
Flexible working hours.
A hybrid workplace (40% working from home and 60% in the office).
A Health & Wellbeing budget worth €300/calendar year.
Commuting allowance, including full reimbursement of travel by public transport.
Working from home allowance.
Collective pension scheme and discount on additional health insurance.
On-site company health centres with a gym, physiotherapists and occupational therapists.
Vanderlande Academy and training facilities to boost your skills.
A variety in Vanderlande Network communities and initiatives.
And a great company restaurant and coffee bar with barista.

Diversity & Inclusion

Vanderlande is an equal opportunity/affirmative action employer. Qualified applicants will be considered without regards to race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

Background screening

For this position it is possible that a background screening will be conducted. This screening can include checks such as verification of identity, qualifications or other relevant records, which may include criminal background or sanctions list checks, in accordance with our internal policies and applicable laws. Any job offer may be extended under the condition that the screening does not give reason to reconsider the hiring decision. Candidates will always be informed about the process and their rights before any screening is initiated.

Apply About employer

More about this job

Responsibilities

The IT Service Delivery Manager oversees the implementation and maintenance of mission-critical IT solutions for airports, ensuring reliable service performance. They coordinate support efforts across internal teams and external partners while managing customer expectations and service contracts.

Requirements

Candidates must hold a professional degree in a technical field such as Computer Science or Information Technology. Strong experience in IT infrastructure, software development environments, and ITIL-aligned service management practices is required.

Skills

IT Service Management
ITIL
IT Infrastructure
Software development
Industrial automation
Logistics
Operational processes
Data analytics
Service delivery
Stakeholder management
Project management
Analytical skills
Problem-solving
Reporting
Cross-functional collaboration

Benefits

40 Vacation days
Flexible working hours
Hybrid workplace
Health & wellbeing budget
Commuting allowance
Working from home allowance
Collective pension scheme
Health insurance discount
On-site gym
Physiotherapists
Occupational therapists
Training facilities
Company restaurant

Visa sponsorship

Not detected in the job text

Keywords

IT Service Delivery Manager
ITIL
IT Infrastructure
Software Development
Industrial Automation
Logistics
Airports
Data Analytics
Service Management
Stakeholder Management
Operational Processes
Project Management
Life Cycle Services
Service Desk
Performance Reporting
Pre-sales
Contract Definition
Cross-functional Teams
Multicultural Teams
Continuous Improvement

Report this job