Jobs in Canada

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Added 12 mins ago
WI
Senior Project Manager - Mining Consulting (Sudbury)
WSP in Canada
Sudbury, ON · Greater Sudbury, ON
- Full-time
With us, you can. You want Purpose. Growth. Opportunity. People who get it.
Added 12 mins ago
WI
Senior Mechanical Engineer, Material Handling (Sudbury)
WSP in Canada
Sudbury, ON · Greater Sudbury, ON
- Full-time
With us, you can. You want Purpose. Growth. Opportunity. People who get it.
Added 12 mins ago
WI
Electrical Engineer-in-Training (Sudbury)
WSP in Canada
Sudbury, ON · Greater Sudbury, ON
- Volunteer
With us, you can. You want Purpose. Growth. Opportunity. People who get it.
Added 12 mins ago
WI
Senior Electrical Engineer (Sudbury)
WSP in Canada
Sudbury, ON · Greater Sudbury, ON
- Full-time
With us, you can. You want Purpose. Growth. Opportunity. People who get it.
Added 12 mins ago
WI
Senior Structural Engineer (Sudbury)
WSP in Canada
Sudbury, ON · Greater Sudbury, ON
- Full-time
With us, you can. You want Purpose. Growth. Opportunity. People who get it.
Added 12 mins ago
WI
Junior Environmental Risk Assessor/Toxicologist
WSP in Canada
Langley (District), BC · City of Langley, BC
- Full-time
With us, you can. You want Purpose. Growth. Opportunity. People who get it.
Added 12 mins ago
WI
Intermediate Electrical Engineer (Sudbury)
WSP in Canada
Sudbury, ON · Greater Sudbury, ON
- Full-time
With us, you can. You want Purpose. Growth. Opportunity. People who get it.
Added 12 mins ago
WI
Junior Environmental Risk Assessor/Toxicologist
WSP in Canada
Vancouver, BC
- Full-time
With us, you can. You want Purpose. Growth. Opportunity. People who get it.
Added 12 mins ago
OC
Senior Strategist
Ogilvy Canada
Toronto, ON
- Full-time
…initiatives for clients and brands and serves as a key strategic partner for day-to-day requests on strategic needs. This role is a key internal support for both Account Services and…
Added 12 mins ago
M
Account Manager - Programmatic & Paid Social
Monks
Toronto, ON
- Full-time
…recommendations and insights that help clients achieve their business…
Added 12 mins ago
C
Specialist Product Management
CPKC
Calgary, AB
- Full-time
The role of Specialist Product Management is responsible for evaluating new business opportunities that support profitable and sustainable growth for CPKC. This role acts as a strategic…
Added 12 mins ago
Assistant Branch Manager (Willoughby Branch)
First West
Langley (District), BC · Langley, BC
Annual Business Plan: Participates in the development and achievement of the annual business plan. Ensures team goals and targets are achieved; ensures employees receive the training and…
Added 28 mins ago
Manager, Indigenous Relations
British Columbia Lottery Corporation
BC · Hybrid - Kamloops or Vancouver, BC
For our people, our players, our communities, our industry, and our planet.
Added 28 mins ago
RG
Vice-président(e), tarification / VP, Underwriting
Reinsurance Group of America
Toronto, ON · Montreal, QC
- Full-time
…multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to…
Added 58 mins ago
W
Senior Structural Engineer (Sudbury)
WSP
Mississauga, ON
- Full-time
With us, you can. You want Purpose. Growth. Opportunity. People who get it.
Added 58 mins ago
W
Senior Project Manager - Mining Consulting (Sudbury)
WSP
Fredericton, NB
- Full-time
With us, you can. You want Purpose. Growth. Opportunity. People who get it.
Added 58 mins ago
W
IT Administrator
Worley
Calgary, AB
- Full-time
Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their…
Added 1 hour ago
PD
Director, DeNovo Development & Onboarding
Passion Dental Group
Toronto, ON
- Full-time
Partner with Recruitment and People & Culture to support staffing plans, hiring timelines and onboarding of new clinic teams.
Added 1 hour ago
Electrical Engineer-in-Training (Sudbury)
WSP
Mississauga, ON
With us, you can. You want Purpose. Growth. Opportunity. People who get it.
Added 1 hour ago
Intermediate Electrical Engineer (Sudbury)
WSP
Mississauga, ON
With us, you can. You want Purpose. Growth. Opportunity. People who get it.
Added 1 hour ago
Senior Electrical Engineer (Sudbury)
WSP
Mississauga, ON
With us, you can. You want Purpose. Growth. Opportunity. People who get it.
Added 1 hour ago
Structural Engineer-in-Training (Sudbury)
WSP
Mississauga, ON
With us, you can. You want Purpose. Growth. Opportunity. People who get it.
Added 1 hour ago
SL
Senior Consultant, Strategy, Sunlife Health
Sun Life
Calgary, AB · Vancouver, BC · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
Sunlife Health brings together the scale of a mature group benefits business with the pace and innovation of digital health. The Sunlife Health Strategy team focuses on the questions that…
Added 1 hour ago
SL
Senior Consultant, Strategy, Sunlife Health
Sun Life
Calgary, AB · Vancouver, BC · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
Sunlife Health brings together the scale of a mature group benefits business with the pace and innovation of digital health. The Sunlife Health Strategy team focuses on the questions that…
Added 1 hour ago
Specialist, Demand Planning
CONA Services
Toronto, ON
Proudly independent, we are a Canadian, family-owned business. Coke Canada Bottling makes, distributes, merchandises, and sells the most-loved beverages Canadians enjoy. With over 6,000…

Vantage Circle

Account Manager

Remote, Canada

Remote

$80,000 to $100,000 CAD / year · Full-time

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Job details

Pay: $80,000 to $100,000 CAD / year
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Nov 4, 2026

Original job description

Vantage Circle is a global employee engagement platform that helps organizations recognize, reward, and retain their people. Our flagship Rewards and Recognition (R&R) platform and other products serves enterprise clients across North America, Europe, and Asia, and our Americas team is growing fast. The role As Account Manager / Customer Success Manager, you will own relationships with a portfolio of enterprise clients in Canada and the US. You will be their strategic partner for recognition: driving adoption, proving ROI, renewing contracts, and finding room to grow. You will work with an India-based operations and implementation team that handles day-to-day execution, so your time goes into the client. What you will do Own a portfolio of enterprise accounts end to end: onboarding handoff, adoption, renewal, and expansion Build trusted relationships with HR leaders, Total Rewards, and Internal Comms stakeholders, up to the CHRO Manage multiple stakeholders across HR, IT, Finance, and Communications: align them on shared goals, set clear expectations, and steer escalations to resolution Act as a consultative advisor: show clients how enabling specific program features (service awards, manager nudges, peer-to-peer recognition, social feeds, HRIS and collaboration integrations) leads to higher adoption, and build the data-backed case that wins their buy-in Dig into complex platform workflows (approval chains, budget rules, eligibility logic, HRIS data feeds, SSO) to find configuration gaps and root causes, and partner with Support and Engineering on fixes Run Quarterly Business Reviews that connect platform data to the client's engagement and retention goals Monitor account health (adoption, recognition coverage, redemption, NPS) and act early on risk Lead renewals and negotiate pricing in partnership with Sales and Finance Identify and close upsell and cross-sell opportunities: new modules, service awards, campaigns, and additional populations Recommend program design improvements and recognition campaigns that lift engagement Support new business: client references, RFP responses, and prospect meetings when needed Bring the voice of the customer to Product and leadership Travel to client sites when required for client engagement What you bring 4 to 7 years in Customer Success, Account Management, or client-facing consulting at a B2B SaaS company A track record of owning renewals and growing revenue in an enterprise portfolio Strong technical understanding of SaaS platforms, integrations, and data flows; you can debug a complex workflow end to end and pinpoint the gap before escalating Proven stakeholder management: you align senior stakeholders with competing priorities and handle escalations calmly Excellent relationship management: you build long-term, multi-threaded relationships that hold through leadership changes A true team player: you collaborate closely with your immediate team and work well with Sales, Product, Engineering, Support, and Finance across the organization A persuasive, consultative style: you can convince a customer that enabling a program or feature will lift adoption, using data, benchmarks, and their own goals Confidence presenting to senior HR and business leaders Comfort with data: you can turn platform metrics into a clear story and recommendation Strong organization across many accounts Excellent written and spoken English Eligible to work in Canada Nice to have Experience in HR Tech, employee engagement, R&R, or benefits platforms Familiarity with HRIS platforms such as Workday, SAP SuccessFactors, or ADP Experience working with offshore or distributed teams Basic Proficiency in French or Spanish How we measure success Gross and net revenue retention across the portfolio Renewal rate and renewal pricing uplift Expansion revenue from upsell and cross-sell Client NPS and platform adoption metrics Location Calgary/ Hybrid or Toronto/ Hybrid Work Timings: 7.30 – 4.00 PM MST

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More about this job

Responsibilities

Manage enterprise client relationships from onboarding through adoption, renewal, and expansion, advising stakeholders on recognition programs and demonstrating their impact with platform data. Monitor account health, resolve complex workflow issues with internal teams, lead business reviews and renewals, identify growth opportunities, and represent customer needs to Product and leadership.

Requirements

Candidates need 4–7 years of experience in Customer Success, Account Management, or client-facing consulting at a B2B SaaS company, with a record of managing enterprise renewals and revenue growth. They should have strong SaaS, integration, and data-flow knowledge, excellent stakeholder and relationship management, persuasive presentation and data interpretation skills, strong organization, English proficiency, and eligibility to work in Canada.

Skills

Account Management
Customer Success
Renewal Management
Revenue Growth
Stakeholder Management
SaaS Platform Troubleshooting
Integrations
Data Analysis
Consultative Selling
Quarterly Business Reviews
Escalation Management
Upselling And Cross-Selling
Presentation Skills
Program Design
Written And Spoken English

Remote locations

Calgary, Alberta, Canada
Toronto, Ontario, Canada

Remote locations (standardized)

Calgary, Alberta, Canada
Toronto, Ontario, Canada

Visa sponsorship

Not detected in the job text

Keywords

B2B SaaS
Customer Success
Account Management
Employee Engagement
Rewards And Recognition
Enterprise Accounts
Renewals
Gross Revenue Retention
Net Revenue Retention
Upselling
Cross-Selling
Quarterly Business Reviews
NPS
Platform Adoption
HR Tech
HRIS
Workday
SAP SuccessFactors
ADP
SSO
Data Feeds
Integrations
Approval Chains
Budget Rules
Eligibility Logic
Service Awards
Peer-To-Peer Recognition
Manager Nudges
Social Feeds
RFP Responses

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