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Added 1 hour ago
RI
Key Account Manager - Canada
RMX Industries Pvt. Ltd.
Toronto, ON
- Full-time
Role Description BluBird is seeking a mid-level Key Account Manager to support and grow selected Canadian retail anddistribution accounts. This person will provide a consistent local…
Added 2 hours ago
AU
Security Guard - Part Time
Allied Universal
Waterloo, ON
- $19 CAD / hour
- Part-time
…career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company…
Added 2 hours ago
TM
Assistant Manager, Innovation & Brand Experience
The Magnum Ice Cream Company
Toronto, ON
- Full-time
…aisle. That's exactly what you'll do in this role. As Assistant Manager, Innovation & Brand Experience, you'll join a team that is transforming Canada's ice cream category through bold…
Added 2 hours ago
SL
Corporate Branch Manager
Sun Life
Toronto, ON · Sun Life Toronto One York
- Full-time
…Retail Advice & Solutions, this role of the Corporate Branch Manager (CBM) is responsible for executing branch manager supervision activities for Sun Life Canada Securities Inc.…
Added 2 hours ago
C
Senior Account Manager - Financial Institutions
Corpay
Toronto, ON
- Full-time
Added 3 hours ago
Sr Mgr Perf & Prod Marketing
Rogers Communications
Toronto, ON
Rogers is looking for a strategic, data-driven and engaging leader to join our team as Senior Manager, Performance & Product Marketing across our leading media brand portfolio. This role…
Added 3 hours ago
Marketing Manager
Rogers Communications
Toronto, ON · Montreal, QC
In order to deliver on Revenue and ARPU growth for the prepaid customer base, we are looking for a Marketing Manager to join the Prepaid Base Management team.
Added 3 hours ago
Dir. Sportsnet Marketing
Rogers Communications
Toronto, ON
The Senior Director, Marketing is the portfolio marketing leader for Rogers Sports & Media, responsible for building audiences, accelerating subscription growth and strengthening the market…
Added 3 hours ago
DR
Vice President, Operations
DMC Recruitment Group
Steinbach, MB
- Full-time
Partner closely with the President and senior leaders across Sales, Finance, and Human Resources on annual planning, forecasting, workforce planning and strategic initiatives.
Added 3 hours ago
PM
Tax Senior Specialist
Philip Morris International
Toronto, ON
- Full-time
As Tax Senior Specialist, you will support the Canadian Tax team across federal and provincial indirect tax compliance, including tobacco excise, sales, tobacco and vaping taxes. You will…
Added 4 hours ago
GH
Cardiovascular Ultrasound & Structural Heart Product Manager
GE HEALTHCARE
Remote, Canada
- Other
- Remote
We are seeking an experienced and commercially driven National Product Manager, Cardiovascular Ultrasound & Structural Heart to lead the strategy, growth, and market development of our…
Added 5 hours ago
B
Mortgage Specialist Associate
BMO
London, ON
- Full-time
…BMO’s share of the home financing market. Actively identifies sales opportunities and refers to BMO colleagues as appropriate. Develops and executes effective marketing and sales programs…
Added 5 hours ago
M
Client Relationship Management - Lead Specialist
Marsh
Montreal, QC
- Other
Minimum 3-5 years’ experience as senior account manager in commercial insurance
Added 5 hours ago
D
Senior Manager, Strategic Project Management
Datasite
Toronto, ON
- Full-time
The Senior Manager of Strategic Project Management leads Datasite's highest-priority cross-functional initiatives from definition through delivery, including go-to-market readiness,…
Added 5 hours ago
TR
Senior Leasing Manager (Retail)
Taylor Ryan Executive Search Partners
Toronto, ON
- Full-time
Our client is seeking an experienced Senior Leasing Manager to lead the leasing strategy and execution for a portfolio of retail properties. This individual will be responsible for driving…
Added 5 hours ago
VC
Senior Relationship Manager - Group Benefits
Victor Canada
Mississauga, ON
- Full-time
We are seeking a talented individual to join our Retiree Benefits team at Victor in the position of Senior Relationship Manager. This hybrid role will be based in Mississauga Ontario with a…
Added 6 hours ago
S
Account Executive, Enterprise (Restaurants)
Solink
Remote, Canada
- $240,000 to $300,000 CAD / year
- Full-time
- Remote
Reports To: Lianne Bradley | Director Restaurant Sales
Added 6 hours ago
KD
Premier directeur/Première directrice, Intelligence d’affaires et rapports | Senior Manager, Business Intelligence & Reporting
Keurig Dr Pepper
Mississauga, ON · Montreal, QC
- Full-time
Added 6 hours ago
M
Group Finance Manager, Canada Enterprise Team
Microsoft
Toronto, ON
- Full-time
We are looking for a customer obsessed Group Finance Manager for the Canada Enterprise team. This is a great opportunity to become a trusted advisor to the ATU. In Microsoft's sales…
Added 7 hours ago
YP
Business Development Manager
Yellow Pages / Pages Jaunes – Canada
Canada
- Full-time
This is a senior, field-based individual contributor role with a high degree of autonomy and accountability.
Added 7 hours ago
RC
Community Relations Manager
Retirement Concepts
White Rock, BC
- $60,000 to $65,000 CAD / year
- Full-time
The Community Relations Manager (CRM) reports to the General Manager (GM) and/or designate and is responsible for building relationships through community outreach, identifying sales leads,…
Added 7 hours ago
CL
Marketing Digital Coordinator
CRAFT Living Inc.
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
…and project coordination. You will work with the Marketing Manager and Senior Creative Designer, and collaborate with Sales, Operations, the social media manager, external agencies,…
Added 7 hours ago
LD
TECH Retail Merchandising Manager
London Drugs Limited
Prince George, BC
- $21.36 to $23.98 CAD / hour
- Other
The TECH Retail Merchandising Manager is responsible for developing sales through the presentation and merchandising of the TECH area. As a merchant leader, they must have a good…
Added 8 hours ago
WC
Senior Manager, Data Analytics
Walmart Canada
Mississauga, ON
- Full-time
…business, its financial priorities and operational challenges, the Senior Manager anticipates analytical needs and proactively develops reporting, insights and AI-enabled solutions that…
Added 8 hours ago
WC
Senior Manager, Merchandising Planning
Walmart Canada
Mississauga, ON
- Full-time
Position Summary...The Senior Manager, Merchandising Planning leads the strategy, planning, and execution of merchandising programs, driving sales, profit, and inventory objectives while…

Vantage Circle

Account Manager

Remote, Canada

Remote

$80,000 to $100,000 CAD / year · Full-time

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Job details

Pay: $80,000 to $100,000 CAD / year
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Nov 4, 2026

Original job description

Vantage Circle is a global employee engagement platform that helps organizations recognize, reward, and retain their people. Our flagship Rewards and Recognition (R&R) platform and other products serves enterprise clients across North America, Europe, and Asia, and our Americas team is growing fast. The role As Account Manager / Customer Success Manager, you will own relationships with a portfolio of enterprise clients in Canada and the US. You will be their strategic partner for recognition: driving adoption, proving ROI, renewing contracts, and finding room to grow. You will work with an India-based operations and implementation team that handles day-to-day execution, so your time goes into the client. What you will do Own a portfolio of enterprise accounts end to end: onboarding handoff, adoption, renewal, and expansion Build trusted relationships with HR leaders, Total Rewards, and Internal Comms stakeholders, up to the CHRO Manage multiple stakeholders across HR, IT, Finance, and Communications: align them on shared goals, set clear expectations, and steer escalations to resolution Act as a consultative advisor: show clients how enabling specific program features (service awards, manager nudges, peer-to-peer recognition, social feeds, HRIS and collaboration integrations) leads to higher adoption, and build the data-backed case that wins their buy-in Dig into complex platform workflows (approval chains, budget rules, eligibility logic, HRIS data feeds, SSO) to find configuration gaps and root causes, and partner with Support and Engineering on fixes Run Quarterly Business Reviews that connect platform data to the client's engagement and retention goals Monitor account health (adoption, recognition coverage, redemption, NPS) and act early on risk Lead renewals and negotiate pricing in partnership with Sales and Finance Identify and close upsell and cross-sell opportunities: new modules, service awards, campaigns, and additional populations Recommend program design improvements and recognition campaigns that lift engagement Support new business: client references, RFP responses, and prospect meetings when needed Bring the voice of the customer to Product and leadership Travel to client sites when required for client engagement What you bring 4 to 7 years in Customer Success, Account Management, or client-facing consulting at a B2B SaaS company A track record of owning renewals and growing revenue in an enterprise portfolio Strong technical understanding of SaaS platforms, integrations, and data flows; you can debug a complex workflow end to end and pinpoint the gap before escalating Proven stakeholder management: you align senior stakeholders with competing priorities and handle escalations calmly Excellent relationship management: you build long-term, multi-threaded relationships that hold through leadership changes A true team player: you collaborate closely with your immediate team and work well with Sales, Product, Engineering, Support, and Finance across the organization A persuasive, consultative style: you can convince a customer that enabling a program or feature will lift adoption, using data, benchmarks, and their own goals Confidence presenting to senior HR and business leaders Comfort with data: you can turn platform metrics into a clear story and recommendation Strong organization across many accounts Excellent written and spoken English Eligible to work in Canada Nice to have Experience in HR Tech, employee engagement, R&R, or benefits platforms Familiarity with HRIS platforms such as Workday, SAP SuccessFactors, or ADP Experience working with offshore or distributed teams Basic Proficiency in French or Spanish How we measure success Gross and net revenue retention across the portfolio Renewal rate and renewal pricing uplift Expansion revenue from upsell and cross-sell Client NPS and platform adoption metrics Location Calgary/ Hybrid or Toronto/ Hybrid Work Timings: 7.30 – 4.00 PM MST

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More about this job

Responsibilities

Manage enterprise client relationships from onboarding through adoption, renewal, and expansion, advising stakeholders on recognition programs and demonstrating their impact with platform data. Monitor account health, resolve complex workflow issues with internal teams, lead business reviews and renewals, identify growth opportunities, and represent customer needs to Product and leadership.

Requirements

Candidates need 4–7 years of experience in Customer Success, Account Management, or client-facing consulting at a B2B SaaS company, with a record of managing enterprise renewals and revenue growth. They should have strong SaaS, integration, and data-flow knowledge, excellent stakeholder and relationship management, persuasive presentation and data interpretation skills, strong organization, English proficiency, and eligibility to work in Canada.

Skills

Account Management
Customer Success
Renewal Management
Revenue Growth
Stakeholder Management
SaaS Platform Troubleshooting
Integrations
Data Analysis
Consultative Selling
Quarterly Business Reviews
Escalation Management
Upselling And Cross-Selling
Presentation Skills
Program Design
Written And Spoken English

Remote locations

Calgary, Alberta, Canada
Toronto, Ontario, Canada

Remote locations (standardized)

Calgary, Alberta, Canada
Toronto, Ontario, Canada

Visa sponsorship

Not detected in the job text

Keywords

B2B SaaS
Customer Success
Account Management
Employee Engagement
Rewards And Recognition
Enterprise Accounts
Renewals
Gross Revenue Retention
Net Revenue Retention
Upselling
Cross-Selling
Quarterly Business Reviews
NPS
Platform Adoption
HR Tech
HRIS
Workday
SAP SuccessFactors
ADP
SSO
Data Feeds
Integrations
Approval Chains
Budget Rules
Eligibility Logic
Service Awards
Peer-To-Peer Recognition
Manager Nudges
Social Feeds
RFP Responses

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