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Added 5 mins ago
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Bar & Restaurant Manager, ARC - Full Time
AccorHotel
Vancouver, BC
- Full-time
Reporting to the General Manager of ARC Restaurant and In Room Dining, the Restaurant and Bar Manager is responsible for the overall leadership, performance, and continued development of…
Added 49 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 1 hour ago
Marketing Manager
Rogers Communications
Toronto, ON · Montreal, QC
In order to deliver on Revenue and ARPU growth for the prepaid customer base, we are looking for a Marketing Manager to join the Prepaid Base Management team.
Added 1 hour ago
Dir. Sportsnet Marketing
Rogers Communications
Toronto, ON
…across a complex matrix of content, product, distribution, revenue, media, insights, creative and agency partners to deliver measurable growth and consistent brand experiences across every…
Added 2 hours ago
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销售经理
DMALL
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
Sales Manager | B2B Sales | Enterprise Sales | SaaS Sales | AI Solutions | Retail Tech | Digital Transformation | Key Account Manager | Business Development | Vancouver, BC, Canada |…
Added 3 hours ago
SC
Account Manager
STERIS Canada Sales ULC (Canada Sales)
Montreal, QC
- Full-time
As a Reprocessing Capital and Consumable (Hybrid) Account Manager at STERIS, you are responsible for the overall financial performance and Customer satisfaction in the assigned territory.…
Added 3 hours ago
VC
Senior Relationship Manager - Group Benefits
Victor Canada
Mississauga, ON
- Full-time
The Relationship Manager executes sales goals by maintaining a large book of business that includes complex employer and advisor networks and high-yield association accounts. You will work…
Added 4 hours ago
M
Group Finance Manager, Canada Enterprise Team
Microsoft
Toronto, ON
- Full-time
Are you seeking a Group Finance Manager role that is at the forefront of making an impact with some of our largest Canadian enterprises? Looking for an opportunity to be part of a dynamic…
Added 4 hours ago
Retail Showroom Manager
Enzo
Caledon, ON · Toronto, ON
Drive sales and revenue: Develop and implement sales strategies to attract customers and increase sales, while maintaining customer satisfaction.
Added 5 hours ago
RC
Community Relations Manager
Retirement Concepts
White Rock, BC
- $60,000 to $65,000 CAD / year
- Full-time
The Community Relations Manager (CRM) reports to the General Manager (GM) and/or designate and is responsible for building relationships through community outreach, identifying sales leads,…
Added 5 hours ago
NG
Manager, Fundraising Information Systems
National Gallery of Canada Foundation
Ottawa, ON
- Full-time
The Manager, Fundraising Information Systems is responsible for the strategic management, administration, integrity, analysis, and effective utilization of the organization's fundraising…
Added 5 hours ago
CC
Senior Manager, Revenue Growth Management & Strategy
Coca-Cola Canada Bottling Limited
Toronto, ON
- Full-time
We are looking for a Senior Manager, Revenue Growth Management & Strategy (RGM), Large Store to join our Revenue Growth Management team. If you are a strategic and commercially minded…
Added 5 hours ago
CC
Senior Manager, Regional Service
Canon Canada
Montreal, QC
- Full-time
As the Senior Regional Service Manager, you will be responsible for executing and driving regional change under the strategic direction of the Director of Service. You will optimize…
Added 6 hours ago
OM
Analyst, Marketing Science
Omnicom Media
Toronto, ON
- Full-time
…provide our client’s marketing teams a competitive advantage with strategic and tactical insights, and define and measure the success of marketing…
Added 6 hours ago
AA
Manager, Canadian Tax
ASSA ABLOY Opening Solutions Americas
Toronto, ON · North York, ON
- Full-time
We are seeking an experienced and strategic Canadian Tax Manager to lead all aspects of Canadian tax compliance, reporting, planning, and controversy management. This role will report…
Added 6 hours ago
A
Information Technology (IT) Manager
Argus
AB · Edmonton, AB
- Full-time
Reporting to the CFO, the IT Manager oversees and provides the strategic and operational leadership for the information technology function, including IT infrastructure, cybersecurity, ERP…
Added 6 hours ago
AC
Full-time Institutional Research Advanced Data Analyst
Algonquin College of Applied Arts and Technology
Ottawa, ON
- Full-time
Reporting to the Manager, Institutional Analytics and Planning, the IR Advanced Data Analyst develops predictive models, forecasts and advanced analytical tools to support strategic,…
Added 6 hours ago
VC
Account Manager
Vantage Circle
Remote, Canada
- $80,000 to $100,000 CAD / year
- Full-time
- Remote
As Account Manager / Customer Success Manager, you will own relationships with a portfolio of enterprise clients in Canada and the US. You will be their strategic partner for recognition:…
Added 6 hours ago
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Senior Marketing Manager, Lifecycle, Digital Investing
BMO
Toronto, ON · FCP
- Full-time
…customer engagement, conversion rates, customer retention and revenue as well as optimize the user experience across multiple technologies and properties such as web, mobile, and tablet…
Added 6 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 7 hours ago
ST
Customer Success Account Manager
STEMCELL Technologies
Burnaby, BC · Canada - BC, Burnaby, Production Way, Onsite
- Full-time
As the Customer Success Account Manager, you will manage relationships for STEMSOFT clients and ensure a seamless transition from initiation to the go-live phase across project stages. You…
Added 7 hours ago
R
Manager, Sales – Quebec City and Regions (Media Solution) (Telework/Hybrid)
Radio-Canada
Quebec, QC
- Full-time
Reporting to the Senior Manager, Regional Sales, you will play a key strategic and operational role on the regional Media Solutions sales team.
Added 7 hours ago
AX
Underwriting Manager, Middle Market Package
AXA XL
Toronto, ON
- Full-time
Commercial and Sales Acumen: Applies business knowledge and strategic thinking to strengthen broker engagement, drive profitable revenue and achieve sustainable growth objectives.
Added 7 hours ago
R
Manager, Sales – Montreal (Media Solutions) (Telework/Hybrid)
Radio-Canada
Montreal, QC
- Full-time
This role is a hybrid work arrangement. Work schedule to be discussed with the Hiring Manager according to the guidelines defined by the department.
Added 7 hours ago
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Digital Sales Engineer / Market Development Manager-Automation-Flygt
Xylem
Montreal, QC
- Full-time
We're Hiring a Digital Sales Engineer / Market Development Manager!

Vantage Circle

Account Manager

Remote, Canada

Remote

$80,000 to $100,000 CAD / year · Full-time

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Job details

Pay: $80,000 to $100,000 CAD / year
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Nov 4, 2026

Original job description

Vantage Circle is a global employee engagement platform that helps organizations recognize, reward, and retain their people. Our flagship Rewards and Recognition (R&R) platform and other products serves enterprise clients across North America, Europe, and Asia, and our Americas team is growing fast. The role As Account Manager / Customer Success Manager, you will own relationships with a portfolio of enterprise clients in Canada and the US. You will be their strategic partner for recognition: driving adoption, proving ROI, renewing contracts, and finding room to grow. You will work with an India-based operations and implementation team that handles day-to-day execution, so your time goes into the client. What you will do Own a portfolio of enterprise accounts end to end: onboarding handoff, adoption, renewal, and expansion Build trusted relationships with HR leaders, Total Rewards, and Internal Comms stakeholders, up to the CHRO Manage multiple stakeholders across HR, IT, Finance, and Communications: align them on shared goals, set clear expectations, and steer escalations to resolution Act as a consultative advisor: show clients how enabling specific program features (service awards, manager nudges, peer-to-peer recognition, social feeds, HRIS and collaboration integrations) leads to higher adoption, and build the data-backed case that wins their buy-in Dig into complex platform workflows (approval chains, budget rules, eligibility logic, HRIS data feeds, SSO) to find configuration gaps and root causes, and partner with Support and Engineering on fixes Run Quarterly Business Reviews that connect platform data to the client's engagement and retention goals Monitor account health (adoption, recognition coverage, redemption, NPS) and act early on risk Lead renewals and negotiate pricing in partnership with Sales and Finance Identify and close upsell and cross-sell opportunities: new modules, service awards, campaigns, and additional populations Recommend program design improvements and recognition campaigns that lift engagement Support new business: client references, RFP responses, and prospect meetings when needed Bring the voice of the customer to Product and leadership Travel to client sites when required for client engagement What you bring 4 to 7 years in Customer Success, Account Management, or client-facing consulting at a B2B SaaS company A track record of owning renewals and growing revenue in an enterprise portfolio Strong technical understanding of SaaS platforms, integrations, and data flows; you can debug a complex workflow end to end and pinpoint the gap before escalating Proven stakeholder management: you align senior stakeholders with competing priorities and handle escalations calmly Excellent relationship management: you build long-term, multi-threaded relationships that hold through leadership changes A true team player: you collaborate closely with your immediate team and work well with Sales, Product, Engineering, Support, and Finance across the organization A persuasive, consultative style: you can convince a customer that enabling a program or feature will lift adoption, using data, benchmarks, and their own goals Confidence presenting to senior HR and business leaders Comfort with data: you can turn platform metrics into a clear story and recommendation Strong organization across many accounts Excellent written and spoken English Eligible to work in Canada Nice to have Experience in HR Tech, employee engagement, R&R, or benefits platforms Familiarity with HRIS platforms such as Workday, SAP SuccessFactors, or ADP Experience working with offshore or distributed teams Basic Proficiency in French or Spanish How we measure success Gross and net revenue retention across the portfolio Renewal rate and renewal pricing uplift Expansion revenue from upsell and cross-sell Client NPS and platform adoption metrics Location Calgary/ Hybrid or Toronto/ Hybrid Work Timings: 7.30 – 4.00 PM MST

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More about this job

Responsibilities

Manage enterprise client relationships from onboarding through adoption, renewal, and expansion, advising stakeholders on recognition programs and demonstrating their impact with platform data. Monitor account health, resolve complex workflow issues with internal teams, lead business reviews and renewals, identify growth opportunities, and represent customer needs to Product and leadership.

Requirements

Candidates need 4–7 years of experience in Customer Success, Account Management, or client-facing consulting at a B2B SaaS company, with a record of managing enterprise renewals and revenue growth. They should have strong SaaS, integration, and data-flow knowledge, excellent stakeholder and relationship management, persuasive presentation and data interpretation skills, strong organization, English proficiency, and eligibility to work in Canada.

Skills

Account Management
Customer Success
Renewal Management
Revenue Growth
Stakeholder Management
SaaS Platform Troubleshooting
Integrations
Data Analysis
Consultative Selling
Quarterly Business Reviews
Escalation Management
Upselling And Cross-Selling
Presentation Skills
Program Design
Written And Spoken English

Remote locations

Calgary, Alberta, Canada
Toronto, Ontario, Canada

Remote locations (standardized)

Calgary, Alberta, Canada
Toronto, Ontario, Canada

Visa sponsorship

Not detected in the job text

Keywords

B2B SaaS
Customer Success
Account Management
Employee Engagement
Rewards And Recognition
Enterprise Accounts
Renewals
Gross Revenue Retention
Net Revenue Retention
Upselling
Cross-Selling
Quarterly Business Reviews
NPS
Platform Adoption
HR Tech
HRIS
Workday
SAP SuccessFactors
ADP
SSO
Data Feeds
Integrations
Approval Chains
Budget Rules
Eligibility Logic
Service Awards
Peer-To-Peer Recognition
Manager Nudges
Social Feeds
RFP Responses

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