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Added 10 mins ago
CL
Store Manager
Chatters Limited Partnerships
BC
- Full-time
We are looking for a Store Manager based in Fraser Valley, BC.
Added 10 mins ago
PS
Ottawa Head Event Supervisor
Puppy Sphere
Ottawa, ON
- $20 CAD / hour
- Part-time
As North America’s original puppy yoga company, we’ve built a community of over 400,000 people, making puppy therapy part of their everyday wellbeing ritual. We’ve partnered with global…
Added 10 mins ago
TG
Analyst, Market Insights Intern
TMX Group
Toronto, ON
- $25 to $29 CAD / hour
- Full-time
…formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our…
Added 10 mins ago
T
Sr. Business Systems Analyst Specialist, TD Securities
TD
Toronto, ON
- Full-time
$96,900 - $136,800 CADThis role is eligible for a discretionary variable compensation award that considers business and individual performance.
Added 10 mins ago
SL
Conseiller/Conseillère stagiaire, Programme de perfectionnement du conseiller -Possibilités d'emploi -futures/Advisor Trainee- Advisor Development Program -Future Opportunities
Sun Life
Levis, QC · Quebec, QC · Trois-Rivières, QC
- Full-time
…development. This experience will help you build your confidence and business acumen, establishing a solid foundation for your future success as an…
Added 10 mins ago
SL
Payroll Specialist
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
- Full-time
Reporting to the Senior Payroll Manager, Payroll Operations, the Payroll Specialist will be responsible to process biweekly payroll for 7,000+ US employees. This is a 15-month contract…
Added 10 mins ago
SL
Conseiller/Conseillère stagiaire, Programme de perfectionnement du conseiller -Possibilités d'emploi -futures/Advisor Trainee- Advisor Development Program -Future Opportunities
Sun Life
Rimouski, QC
- Full-time
…development. This experience will help you build your confidence and business acumen, establishing a solid foundation for your future success as an…
Added 10 mins ago
RJ
Senior Manager, Marketing Intelligence and Effectiveness
Raymond James
Toronto, ON
- Full-time
We are seeking a dynamic individual with an entrepreneurial mindset to join our marketing team as the Senior Manager, Marketing Intelligence Insights and Analytics. You will play a leading…
Added 10 mins ago
Postmaster - Corporate Provided Premises (Grade Office)
Canada Post - Postes Canada
Lakeside, NS
Take on the responsibility of a community leader with Canada Post. The Postmaster, reporting to the Superintendent/Local Area Manager, is responsible for promoting and selling postal…
Added 10 mins ago
Branch Manager
Money Mart
Duncan, BC
The Branch Manager sets the tone for a positive work environment, develops branch team members, supports local business growth, and ensures the branch operates safely, accurately, and in…
Added 10 mins ago
Project Manager, Power Delivery (Data Centres)
WSP
Toronto, ON
As a Senior Project Manager with experience in Data Centres, you will bring expertise to support the planning, development and execution of projects including Data Centres or traditional…
Added 11 mins ago
NF
Produce Department Manager Full Time Day
No Frills
Thunder Bay, ON
- Full-time
Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to…
Added 25 mins ago
S
Senior Design Manager - Transportation Group
Stantec
Markham, ON
- Full-time
The Stantec community unites more than 34,000 specialists working in over 200 locations. We collaborate across disciplines and industries to make transportation, infrastructure, and energy…
Added 25 mins ago
SD
Cashier Manager, Hourly Part Time Day
Shoppers Drug Mart
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 25 mins ago
SD
Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
St. Thomas, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 40 mins ago
LC
Senior Manager, Travel and Event Compliance
Loblaw Companies Limited
Brampton, ON
- Full-time
Acting as the central point of coordination across business teams, leaders, Sourcing, Procurement, Finance and external vendors, this role provides oversight of travel and event operations,…
Added 40 mins ago
UG
Supervisor, Creative Services and Strategy (Temporary, Full-time) Vancouver
Union Gospel Mission (Vancouver)
Vancouver, BC
- Full-time
Are you ready to lead a creative team and bring meaningful campaigns to life that inspire hope and support lasting change in our community?
Added 40 mins ago
V
Bilingual Business Development Representative (Engineering) - Montreal, QC
Victaulic
Montreal, QC · Quebec, QC
- Full-time
Added 40 mins ago
C
Customer Success Manager, Public Sector & Defence
Cohere
Ottawa, ON
- $150,000 to $215,000 USD / year
- Full-time
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
Added 40 mins ago
JC
Assistant Manager
JYSK Canada
Pitt Meadows, BC
- $42,000 to $45,000 CAD / year
- Full-time
Are you looking for something more than just a job? Are you looking for a community, a partnership, a team, and an opportunity to learn and grow in your career?
Added 54 mins ago
Meat - Manager Meat
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Kamloops, BC
Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community.
Added 54 mins ago
Produce - Clerk Produce
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Kamloops, BC
Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community.
Added 54 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Stratford, ON
Being part of a family-owned business committed to the community;
Added 54 mins ago
Installation & Repair Supervisor
Execulink Telecom
Burgessville, ON
Ability to work evenings and weekends as required to participate in leadership, business development and supervisory activities
Added 54 mins ago
Starbucks Barista (Winter Season 2026/2027)
Northland Properties
North Vancouver, BC
Reports to: Manager, Casual Dining & Starbucks Store Lead

Vantage Data Centers

Strategic Account Manager, NA

Quebec, QC, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Experience: 5+ years of experience in one or a combination of the following: Data Center Operations, Project Management, Customer Support, or Sales is required.
Posting language: English
Posted: Oct 29, 2026

Original job description

About Vantage

Vantage powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

Position Overview

This role will be based at our campus in Québec, QC, Canada.

Vantage is seeking an ambitious, detail-oriented, and resourceful Technical Account Manager (TAM) to establish and maintain strong customer relationships and promote customer satisfaction. As a TAM, you will serve as the primary interface for Vantage customers, ensuring their needs are met and coordinating across all Vantage departments to support customer requests. This role requires a proactive and customer-focused approach to deliver exceptional service and maintain customer loyalty.

Essential Job Functions

Establish and maintain relationships with a core set of customers to support day-to-day activities and requests.
Interface directly with customers regularly for reporting, requests, and project support.
Develop relationships with Vantage global support organizations to ensure seamless service delivery.
Collaborate with internal and external Vantage teams to complete activities on time and meet customer needs.
Ensure compliance with Vantage standards and customer leases.
Report on performance through KPIs to Vantage customers, sales, and executives.
Hold SLA compliance, monthly business reviews (MBRs), and quarterly business reviews (QBRs).
Develop and document processes and procedures for customer support.
Create and maintain documentation for each customer.
Perform all internal and external onboarding activities for new customers.
Configure the Customer Portal and tooling to meet customer needs.
Support all financial and billing processes related to customer accounts.
Gather customer requirements and participate in the solution design and quoting process.
Create custom reports for customers to meet specific needs and requirements.
Manage customer-facing projects and activities, ensuring timely and successful completion.
Support the Construction team with customer requests and reporting.
Handle additional duties as assigned by Management.

Job Requirements

Bachelor’s degree in Business Administration, Computer Science, Sales or a related field or equivalent experience required.
5+ years of experience in one or a combination of the following: Data Center Operations, Project Management, Customer Support, or Sales is required.
Data Center, high-tech, or rapid growth industry experience is strongly preferred, but not required.
Prior experience supporting an ITIL based Service Management program.
Experience with contracts management and RFPs.
Proficient with Microsoft suite including Excel, Word, Power Point, Project, and Visio
Problem solving skills to troubleshoot and resolve customer requests.
Excellent verbal and written communication skills.
Time management and multitasking skills to handle multiple tasks and clients at once.
Motivational and negotiation skills.
Strong organizational skills and attention to detail.
Strong attention to detail and accuracy.
Travel required is expected to be up to 10% but may increase over time as the business evolves.

We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other’s strengths and respecting each other’s weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.

Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.

Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.

Vantage is an Equal Opportunity Employer.

Vantage does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage.

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More about this job

Responsibilities

The Technical Account Manager will serve as the primary interface for customers, managing relationships and ensuring service delivery across all departments. They are responsible for reporting performance metrics, handling onboarding, and coordinating project support to meet customer requirements.

Requirements

Candidates must have a bachelor's degree and at least 5 years of experience in data center operations, project management, or customer support. Proficiency in Microsoft Office and experience with ITIL-based service management and contract management are required.

Skills

Technical Account Management
Project Management
Data Center Operations
SLA Compliance
Contract Management
RFP Management
ITIL Service Management
Microsoft Office Suite
Problem Solving
Communication Skills
Time Management
Multitasking
Negotiation
Organizational Skills
Reporting

Benefits

Health and welfare benefits
Retirement benefits
Paid leave
Training and development
Recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Data Center
Hyperscalers
Cloud Providers
Technical Account Manager
TAM
SLA
MBR
QBR
ITIL
RFP
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Microsoft Project
Microsoft Visio
Customer Portal
Onboarding
Solution Design
KPIs
Construction
Business Administration
Computer Science
Sales
Contracts Management
Reporting
Customer Satisfaction
Infrastructure
Sustainability
Reliability
Efficiency

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