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Customer Service Representative/Route Service Representative – Gateway Services

Vantage Data Centers

Supervisor, Accounts Payable, NA

Montreal, QC, Canada

Job type: Full-time
Posting language: English
Posted: Sep 24, 2026

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Original job description

About Vantage

Vantage powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

Position Overview

This role is based in Montreal, Quebec in alignment with our flexible work policy. (3 days on site required, 2 days flexible).

Vantage is looking for a Supervisor to support the Accounts Payable function and team for its rapidly growing North American operations. The Supervisor, Accounts Payable will be responsible for overseeing daily operations, leading a high-performing team, and ensuring timely and accurate processing of accounts payable activities across the United States and Canada.

In an organization operating at high speed and complexity, success will depend on fostering a collaborative and service-oriented environment while developing team capabilities and maintaining strong operational discipline. The Supervisor will provide coaching, guidance, and support to team members, helping to drive accountability, consistency, and continuous improvement.

The Supervisor will monitor key performance metrics, assist with process standardization efforts, and partner closely with internal stakeholders to resolve issues and improve workflows. Strong communication skills, attention to detail, and a commitment to delivering excellent service to both internal business partners and external suppliers are essential to success in this role.

Essential Job Functions

Lead, coach, and support a team of Accounts Payable Specialists responsible for processing account payable activities across North America.

Oversee day-to-day account payable operations, ensuring invoices, vendor inquiries, and payment requests are processed accurately and in accordance with established procedures and service levels.

Monitor team performance, productivity, and workload distribution, providing guidance and support to help achieve departmental goals and key performance metrics.

Support the vendor payment cycle by assisting with issue resolution, escalations, compliance requirements, and coordination with internal stakeholders.

Serve as a primary point of contact for accounts payable operational questions, partnering with Finance, Procurement, Treasury, and business teams to address concerns and facilitate timely resolution.

Identify opportunities for process improvements and support the implementation of system enhancements, standardization efforts, and operational best practices.

Assist with team training, onboarding, and development activities to promote knowledge sharing, consistency, and continuous improvement across the function.

Duties

Coordinate payment cycles and leverage AP tools and systems to ensure supplier invoices are processed accurately and on time.

Monitor invoice workflows to ensure data accuracy, appropriate approvals, and timely resolution of exceptions.

Support adherence to established policies, procedures, and guidelines for invoice processing, coding, and general ledger alignment.

Oversee employee expense reimbursements and assist with administration of expense management tools and processes.

Serve as an escalation point for accounts payable inquiries, helping to resolve complex invoice, payment, and vendor-related issues.

Promote a strong culture of customer service, accountability, and collaboration within the team and across business partners.

Train, coach, develop, and provide ongoing support to Accounts Payable Specialists, including conducting performance discussions and providing regular feedback.

Monitor team workloads and productivity to ensure service levels and departmental objectives are achieved.

Identify opportunities for process improvements and support the implementation of system enhancements, standardization efforts, and operational best practices.

Support month-end close activities, reporting requirements, and other departmental initiatives as needed.
Additional duties as assigned by Management.

Job Requirements

Bachelor’s degree in Accounting, Finance, Business Administration, or related field, or equivalent combination of education and experience.

5+ years of experience in Accounts Payable, Finance Operations, or a related field within a large, complex, and fast-paced organization.

2+ years of experience leading, coaching, or supervising employees.

Language requirements: English required; French an asset.

Real estate, construction, or shared services experience preferred but not required.

Ability to work effectively in a fast-paced environment and manage multiple priorities while meeting deadlines.

Strong customer service orientation with the ability to build productive relationships with internal stakeholders and external suppliers.

Demonstrated ability to coach and develop team members, provide feedback, and foster a collaborative team environment.

Strong problem-solving, analytical, and organizational skills with attention to detail and accuracy.

Ability to collaborate across functions and effectively communicate with employees at all levels of the organization.

Willingness to roll up one’s sleeves and actively support day-to-day operations while helping the team resolve issues and escalations.

Experience using ERP systems, invoice processing platforms, and financial applications.

Knowledge of Yardi Voyager preferred but not required.

Proficient in Microsoft Office 365, including Excel, Outlook, Teams, and Word.

Ability to identify opportunities for process improvement and support operational efficiency initiatives.

Travel: Up to 10% between the Denver and Montreal offices.

Physical Demands and Special Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move up to 25 pounds.

We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other’s strengths and respecting each other’s weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.

Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.

Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.

Vantage is an Equal Opportunity Employer.

Vantage does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage.

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More about this job

Responsibilities

The Supervisor will oversee daily accounts payable operations and lead a team to ensure accurate and timely processing of invoices across North America. They are responsible for monitoring performance metrics, resolving escalations, and driving process improvements while fostering a collaborative team environment.

Requirements

Candidates must have a bachelor's degree in Accounting, Finance, or Business Administration and at least 5 years of experience in accounts payable or finance operations. Additionally, the role requires 2 years of supervisory experience and proficiency in ERP systems and Microsoft Office.

Skills

Accounts payable
Team leadership
Financial operations
Process improvement
Vendor management
ERP systems
Invoice processing
Data accuracy
Performance metrics
Stakeholder management
Coaching
Analytical skills
Microsoft Office 365
Financial reporting
Month-end close

Benefits

Health and welfare benefits
Retirement benefits
Paid leave
Recognition programs
Training and development

Visa sponsorship

Not detected in the job text

Keywords

Accounts Payable
Finance Operations
ERP
Yardi Voyager
Microsoft Excel
Invoice Processing
Vendor Relations
Process Standardization
Month-end Close
Expense Management
Data Center
Hyperscalers
Financial Reporting
Team Development
Operational Discipline
Compliance
Procurement
Treasury
Performance Metrics
Stakeholder Engagement

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