Find work in Canada.

333,792 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 6 mins ago
Tax & Legal - Tax Analyst - New Grad 2027 - Multiple Locations
Deloitte
Ottawa, ON
Full-time
…from preparing workpapers and drafting returns, to researching technical issues and improving processes. With this said, no two days are the same; our clients evolve and so do…
Added 9 mins ago
Junior Sales (Growth) Representative
Gastronomous Technologies Inc.
Oakville, ON
Full-time
Gastronomous is a fast-paced, dynamic company focused on revolutionizing the quick-service restaurant (QSR) industry. Gastronomous realizes the “Kitchen of the Future” through advanced…
Added 9 mins ago
IIA Administrative Associate, ScotiaMcLeod (Spanish/English)
Scotiabank
Toronto, ON
Ensure a high level of client service by supporting one or more Advisors in the regular review of client portfolios to identify client needs for Team of Experts services, to ensure it meets…
Added 9 mins ago
Regional Sales Representative
ASSA ABLOY
Vaughan, ON
…product research and selection, specification writing services, technical support, etc.) to ensure well-functioning doorway systems in the commercial building industry. This is all…
Added 22 mins ago
Audiologist, Cochlear Implant Services - BC Children’s Hospital
Sanya’k̓ula
Vancouver, BC
Full-time
…adjust intervention plans as required; provide cochlear implant technical support and education for…
Added 22 mins ago
IT Analyst
Canadian Security Intelligence Service (CSIS) | Service canadien du renseignement de sécurité (SCRS)
Montreal, QC
Full-time
…Canadian equivalency through a recognized credential assessment…
Added 23 mins ago
Technical Sales Representative
Titan Environmental Containment & Titan USA
Leduc, AB
Full-time
The Technical Sales Representative is responsible for driving sales growth and managing customer relationships within an assigned territory or account base, combining technical product…
Added 23 mins ago
Manager, Internal Help desk
Fairstone Bank
Montreal, QC
Full-time
…support specialists dedicated to providing operational and technical support to Fairstone branches and business partners across Canada. The role ensures timely incident resolution,…
Added 36 mins ago
Survey Technician
McElhanney
Prince Rupert, BC
Full-time
Liaise between Project Manager and onsite client representative.
Added 37 mins ago
Manager, Internal Help desk
Fairstone Bank
Montreal, QC
Full-time
…support specialists dedicated to providing operational and technical support to Fairstone branches and business partners across Canada. The role ensures timely incident resolution,…
Added 53 mins ago
Technical Field Support Representative
Canadian Fiber Optics Corp
Calgary, AB
Full-time
We are looking for a proactive and detail-oriented Technical Field Support Agent to join our team. This role focuses on service provisioning, technical troubleshooting, and supporting field…
Added 1 hour ago
AVEVA Enterprise SCADA Specialist
SGS
Vancouver, BC
$85,000 to $165,000 CAD / year
Full-time
…client engagements from day one, supported by a structured technical pathway that develops you toward Intermediate and Senior Specialist responsibilities. This role sits alongside our…
Added 1 hour ago
ScotiaMcLeod Administrative Associate - St John's
Scotia Wealth Management
St. John's, NL · Greater St. John's Metropolitan Area
Full-time
ScotiaMcLeod, a cornerstone of Scotia Wealth Management®, is a full-service wealth management firm with a proud history dating back to 1921. Known for service excellence, trusted advice,…
Added 1 hour ago
Inside Sales Representative
Viessmann Climate Solutions
Langley (District), BC · Langley, BC
$33,000 to $83,000 CAD / year
Full-time
Viessmann is looking for a dynamic Inside Sales Representative to join our team in Langley, BC. In this role, you’ll be the operational backbone of our sales engine - ensuring flawless…
Added 1 hour ago
Consultant
I M P Group International Inc.
Gagetown, NB · Moncton, NB · Gander, NL · Amherst, NS · Dartmouth, NS · Greenwood, NS · Halifax, NS · Hammonds Plains, NS · Sydney, NS · Western Shore, NS · Charlottetown, PE
This is an exciting opportunity to join a talented and growing team that is committed to providing service excellence, and is passionate about being part of something bigger. Are you ready…
Added 1 hour ago
Senior Consultant
I M P Group International Inc.
Gagetown, NB · Moncton, NB · Gander, NL · Amherst, NS · Dartmouth, NS · Greenwood, NS · Halifax, NS · Hammonds Plains, NS · Sydney, NS · Western Shore, NS · Charlottetown, PE
This is an exciting opportunity to join a talented and growing team that is committed to providing service excellence, and is passionate about being part of something bigger. Are you ready…
Added 1 hour ago
Mobile Maintenance Technician
Cushman & Wakefield
Drummondville, QC · Montreal, QC
Full-time
…drains, shop, grounds equipment, and HVAC• Clean, lubricate, and service a wide variety of pumps, valves, pneumatic controls, electrical, mechanical, and hydraulic devices• Assist with…
Added 1 hour ago
OT Specialist - Intermediate/Senior
SGS
Calgary, AB
Full-time
This role carries technical leadership responsibilities. You will mentor junior team members, drive standards, and act as a subject matter expert during projects, audits, and incident…
Added 1 hour ago
Associate Operations Representative
Royal Bank of Canada
Vancouver, BC
Part-time
…the Currency Processing Department. As an Account Services Representative, you will be responsible for verifying incoming and outgoing parcels using basic understanding of products and…
Added 1 hour ago
Material Handler
Culligan of Canada
Edmonton, AB
$23 to $24 CAD / hour
Full-time
Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for…
Added 1 hour ago
Technician I Security
Bosch Building Technologies North America
Ottawa, ON
Full-time
Provide customer with training for proper system usage and respond to technical inquiries.
Added 1 hour ago
Electrical Design Coordinator Intern - Kiewit Power Engineering (Summer 2027)
Kiewit
Calgary, AB
Kiewit Engineering Group, Inc is a full-service consulting and engineering firm serving the infrastructure and engineering markets. Our combined staff of more than 1,300 engineers and…
Added 1 hour ago
Senior Consultant
I M P Group International Inc.
Gagetown, NB · Moncton, NB · Gander, NL · Amherst, NS · Dartmouth, NS · Greenwood, NS · Halifax, NS · Hammonds Plains, NS · Sydney, NS · Western Shore, NS · Charlottetown, PE
This is an exciting opportunity to join a talented and growing team that is committed to providing service excellence, and is passionate about being part of something bigger. Are you ready…
Added 2 hours ago
Customer Service Representative
Pillway
Brampton, ON
Full-time
…environment. Pillway Pharmacy is on the lookout for a Customer Service Representative with great communication skills that can provide exemplary support and service to our diverse customer…
Added 2 hours ago
Customer Service Representative
Applied Industrial Technologies
Hamilton, ON
Full-time
…qualified and motivated individual to fill the position of Customer Service Representative at our Stoney Creek, ON…

Vantive

Customer Care Representative (12 month Contract)

Mississauga, ON, Canada

Job type: Contract
Apply by: Oct 25, 2026
Experience: Minimum of 2 years’ experience in customer service
Posting language: English
Posted: Sep 25, 2026

Apply About employer

Applications open in a new tab.

Original job description

Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients - that is what Vantive aspires to deliver.

We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us is driven to help improve patients’ lives worldwide. Join us in advancing our mission to extend lives and expand possibilities.

Your Role

In this role, you will be the first point of customer contact regarding such matters as order management, product complaints, service complaints, adverse events, and general inquiries. Your will be responsible for initial intake, documentation, and distribution of customer need as required. Provides independent resolution to moderately complex inquiries and responsible for investigation of problems related to shipment of products, returns, credits and orders.

Please note: This is a 12 month contract role.

What You'll Do

Provides first point of contact for all customer inquiries and product/service complaints through phone, fax, email, or online.
Provides first point of contact for order entry for both institution and Home Patient.
Thoroughly documents all inquiries in adherence with company procedures.
Redirects complex or specialized concerns to appropriate team for follow up (e.g. – medical inquiries, technical product support) when applicable
Expedites customer orders as required.
May provide guidance and training to department new hires
Investigates and resolves problems related to shipment of products, returns, credits, and orders.
Handle processing and issuing credits for returns.
Sets-up new patients as per key requirements, maintains other records, and prepares customer required reports
Patent management for inbound and international travel requirements
Supports resolution of errors within GFax and EDI transactions
Manages cycler deployment process
Manage sample export and input order
Prepares key customer/patient metric reports and resolves
Resolves customer questions, and handles requests, where judgment and initiative are required to resolve and/or make recommendations.
Perform initial data collection for product complaints and adverse events which may include: evaluate complaint for need to investigate and coordinate sample retrieval, provide complainants resolutions (written or verbal) communication for known issues, notification to third parties of product complaint.
Must be able to rotate shifts between 8AM till 6PM EST.
Preferably Bilingual in English/French but not a must.

What You’ll Have

Minimum of 2 years’ experience in customer service
High school diploma / bachelor's degree in related field
Fully Bilingual in French and English
Exceptional verbal and written communication skills
Ability to thrive in a very fast paced environment
Analytical and business problem solving skills along with ability to ask the right questions and lead conversations.
Ability to interact effectively with all levels of professionals (RNs, patients, other medical professionals).
Strong ability to multi-task.

Nice to have

Bachelor’s degree preferred in life science, health science, or related discipline.
Prior experience in health care industry

Vantive is committed to supporting the need for flexibility in the workplace. We do so through our flexible workplace policy which includes a minimum of 3 days a week onsite. This policy provides the benefits of connecting and collaborating in-person in support of our Mission.

We understand compensation is an important factor as you consider the next step in your career. At Vantive, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $48,000 to $60,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon

market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. This position may also be eligible for discretionary bonuses. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.

Existing Vacancy: Yes (Multiple Vacancies)

Reasonable Accommodation

Vantive is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Form Link

Recruitment Fraud Notice

Vantive has discovered incidents of employment scams, where fraudulent parties pose as Vantive employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

Apply About employer

More about this job

Responsibilities

Serve as the first point of contact for customer inquiries, orders, product and service complaints, and adverse-event intake, documenting and routing issues as needed. Investigate and resolve order, shipment, return, and credit problems; maintain patient and customer records; and support reporting, cycler deployment, and transaction processes.

Requirements

Requires at least 2 years of customer service experience, a high school diploma or a bachelor's degree in a related field, and strong communication, analytical problem-solving, and multitasking abilities. The posting specifies full French-English bilingualism, while also describing bilingual ability as preferred; healthcare experience and a relevant life or health science degree are preferred.

Skills

Customer Service
Order Management
Complaint Intake and Documentation
Problem Investigation and Resolution
Returns and Credits Processing
Patient Records Management
Written and Verbal Communication
Analytical Problem Solving
Multitasking
Customer Reporting
Cross-Functional Coordination
French-English Bilingual Communication
Shipment and EDI Transaction Support

Visa sponsorship

Not detected in the job text

Keywords

Customer Care
Customer Service
Order Entry
Order Management
Product Complaints
Service Complaints
Adverse Events
Complaint Documentation
Returns
Credits
Shipment Investigation
Patient Management
Patient Records
Customer Reports
GFax
EDI Transactions
Cycler Deployment
Sample Export
Healthcare
Dialysis
Medical Equipment
French-English Bilingualism
Problem Solving
Customer Inquiries
Cross-Functional Coordination

Report this job