Jobs in Canada

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Added 1 month ago
Community Support Worker - Penticton
John Howard Society of Okanagan & Kootenay
Penticton, BC
The Outreach & Community Inclusion Community Support Worker (OCSW) builds supportive, respectful relationships with adults referred by Community Living BC (CLBC) who have neurodevelopmental…
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RD
Villa du Repos Inc - Licensed Practical Nurse (L.P.N.) - Full time, part time and casual positions available -
Réseau de Vie Confort Foyers de Soins Francophones NB
Moncton, NB
- Full-time
- Part-time
To provide palliative care to the resident and support to their loved ones;
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Technicien en entretien et calibration - Maintenance and Calibration Technician
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Montréal, QC
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Distinguished Engineer - Software IDE & AI Assisted Development
Huawei Technologies Canada Co., Ltd.
Ottawa, ON
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VP, Global Customer Support
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Engineering and Geology Development Program
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Bilingual Customer Care Specialist
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Home Health RN Clinical Manager
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Senior Financial Analyst
Independence American Insurance Co
Oakville, ON
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Reward & Equity Consultant - Senior Associate
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Toronto, ON
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Principal, S2 Workforce Strategy and Intelligence Lead
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Registered Practical Nurse - Hemodialysis (Talent Pool, 2026)
SHN
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Registered Practical Nurse - Home Peritoneal Dialysis Teach (Talent Pool, 2026)
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ON
- $35.75 to $39.02 CAD / hour
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SHN
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McGill University
Canada
A grader provides support with marking exams and assignments for a particular course.
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Assistant/Associate Professor (Research), Single Cell Genomics, Department of Psychiatry (2 positions) (C3-231215)
McGill University
Canada
…leader in neuroscience and a strong innovator in methods that support a wide spectrum of basic and clinical research endeavours. The university’s strong training programs in Biological and…
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Canada
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VCA Animal Hospitals

Veterinary Reception North Shore Animal Hospital

North Vancouver, BC, Canada

Compensation: $18.50 to $20.00 per hour depending on experience · Full-time

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Job details

Pay: Compensation: $18.50 to $20.00 per hour depending on experience
Job type: Full-time
Apply by: Dec 14, 2026
Experience: 1 year of experience in a reception, front desk or customer service role.
Posting language: English
Posted: Nov 14, 2026

Original job description

Veterinary Reception

Location: North Vancouver, British Columbia

Employment Type: Full Time

Compensation: $18.50 to $20.00 per hour depending on experience

North Shore Animal Hospital is currently welcoming a full-time Veterinary Reception to join our team. This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital. In this role, you will help our clients and their pets feel welcomed and appreciated!

Key Responsibilities:

Create a warm and welcoming environment for our patient and pet parents
Ability to answer a multiline phone system and track and book appointments effectively
Placing outbound calls to pet parents for follow-up and future appointment bookings
Respond and manage email correspondence; clients, referring veterinarians & internal office messages
Admitting and discharging pet patients
Invoicing/billing; creating estimates, obtaining pet owner confirmation and processing payments
Scheduling appointments
Excellent customer service skills; a real aptitude for putting people at ease and creating a welcoming environment
General housekeeping duties; cleanliness of reception area, pet holding areas and common areas
Willingness to learn more regarding; veterinary services, updated medical office procedures and assisting the Veterinary staff with various tasks and treatments
Previous customer service or front desk experience in hospitality is an asset!
No experience with animals, no problem, so long as you love pets!

Qualifications:

1 year of experience in a reception, front desk or customer service role. Preferably in human or veterinary medicine.
A professional and calm demeanor when assisting clients with questions, requests, or sensitive information
Experienced with booking medical appointments and locating schedules within a system for: rebooking patients, booking new appointments and urgent appointments. Training provided.
Knowledge of electronic medical records; training is provided for our in-house system
Comfortable with Microsoft Office Applications
Strong attention to detail & accuracy when recording and relaying information

What We Can Offer You

A caring culture of Wellness and Appreciation!
RRSP Employer 5 % Match Program – saving for your future just got easier!
Competitive wages and benefits!
Annual uniform allowance
Exceptional career development: there is room to grow here!
Employee Assistance Program
Referral Bonus Rewards
Opportunities to give back in your community through VCA initiatives
Generous personal pet care discounts
And extra perks like shopping discounts and cool wellness apps!

Our Story

VCA Canada is a network of veterinary hospitals, with our head office in Calgary, Alberta, committed to positively impacting pets, people, and local communities for nearly 45 years. We have compassion for the neighbourhoods we serve and every pet within them, not just those we see in our hospitals. Every VCA Canada hospital location takes pride in its legacy of excellence, earning the trust of pet owners by delivering the highest quality of medicine to keep pets happy and healthy.

In 2017, VCA Canada became part of the Mars Veterinary Health family of brands, solidifying an even stronger commitment to ensuring the strength and stability of the veterinary profession and our commitment to pet parents nationwide. VCA Canada is also passionate about providing an industry-leading Associate experience to over 4,000 Canadians employed across the country. In 2026, for the third year in a row, we were named one of Alberta's Top Employers, which recognizes organizations whose head offices are located within the province and lead their industries in offering exceptional places to work. Additionally, we were selected as one of Canada's Top Employers for Young People 2026, which recognizes employers across Canada that lead their industries in offering exceptional places to work and programs for young people starting their careers.

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

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More about this job

Responsibilities

Welcome clients and their pets, manage phone and email communications, and schedule appointments, including follow-ups and urgent visits. Handle patient admissions and discharges, billing and payments, maintain clean reception and common areas, and support veterinary staff as needed.

Requirements

At least one year of reception, front desk, or customer service experience is required, preferably in human or veterinary medicine. Candidates should have a calm, professional demeanor, appointment-booking experience, Microsoft Office familiarity, and strong attention to detail; training is provided for the in-house medical records system.

Skills

Customer Service
Reception and Front Desk Support
Appointment Scheduling
Multiline Phone Systems
Email Correspondence
Patient Admission and Discharge
Invoicing and Billing
Payment Processing
Microsoft Office
Electronic Medical Records
Attention to Detail
Communication
Empathy
Organization
Housekeeping

Benefits

Employer RRSP Match
Competitive Wages and Benefits
Annual Uniform Allowance
Career Development Opportunities
Employee Assistance Program
Referral Bonus
Community Giving Opportunities
Pet Care Discounts
Shopping Discounts
Wellness Apps

Visa sponsorship

Not detected in the job text

Keywords

Veterinary Reception
Veterinary Services
Customer Service
Front Desk
Appointment Scheduling
Multiline Phone System
Follow-Up Calls
Email Correspondence
Patient Admission
Patient Discharge
Invoicing
Billing
Estimates
Payment Processing
Medical Appointments
Electronic Medical Records
Microsoft Office
Reception Area Housekeeping
Veterinary Staff Support
Client Relations

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Work requirements

Jobs in Canada