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Added 7 mins ago
RM
Supervisor, Centralized Scheduling
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
This is an opportunity for a leader who combines strong people management skills with technical aptitude, problem-solving, and an interest in optimizing scheduling systems and workforce…
Added 7 mins ago
D
Spécialiste en Médias Numériques
DAC
Montreal, QC
- Full-time
Effectuer les vérifications d’assurance qualité lors de la configuration des campagnes et après leur lancement.
Added 22 mins ago
P&
Systems & Logistics Analyst
Parrish & Heimbecker, Limited
Cambridge, ON
- Full-time
Serve as the Descartes TMS Super User, managing rate governance, system configuration, reporting accuracy, freight invoice validation, system optimization, user support, and data integrity…
Added 37 mins ago
H
IT technician (Equipment and Configuration)
Hays
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
…technology environment. They are looking for an IT Equipment Configuration Technician to join their IT team and support the preparation, configuration, repair, and deployment of technology…
Added 37 mins ago
R|
Programmer
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Support infrastructure configuration, version control, release management, and deployment automation.
Added 52 mins ago
S
DERMS and Flexibility Solutions Specialist
Survalent
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Survalent Technology is seeking a forward-thinking, technically driven, and customer-focused professional to join our Product team as a DERMS & Flexibility Solutions Specialist. This is an…
Added 1 hour ago
UO
Programmer Analyst II
University of British Columbia
Vancouver, BC · UBCV | The Leonard S. Klinck Building (LSK)
- $8,810.92 to $13,202.5 CAD / month
- Full-time
Prepares training plans, training materials, and trains staff as required during system implementation. May provide configuration and implementation training for subsequent releases of…
Added 1 hour ago
UO
Programmer Analyst II
University of British Columbia
Vancouver, BC · UBCV | The Leonard S. Klinck Building (LSK)
- $8,810.92 to $13,202.5 CAD / month
- Full-time
Prepares training plans, training materials, and trains staff as required during system implementation. May provide configuration and implementation training for subsequent releases of…
Added 1 hour ago
SD
PeopleSoft Systems Analyst
Symbiotic Digital
Toronto, ON · Queen's Park Ontario Provincial Government, Ontario
- Contract
Analyst to support a business-critical Human Capital Management (HCM)
Added 1 hour ago
J(
Senior Oracle Database Administrator (DBA)
JSG (Johnson Service Group, Inc.)
Calgary, AB
- Contract
…cases, including source/target preparation, Extract and Replicat configuration, trail management, checkpoints, credentials, and supporting processes as applicable to the selected…
Added 1 hour ago
L
Senior Forward Deployment Engineer
Luxoft
Mississauga, ON
- Full-time
The role requires strong professional software engineering expertise, typically spanning 4–7 years, including recent hands-on development of production applications. The candidate must…
Added 1 hour ago
Technical Consultant I
Zafin
Toronto, ON
…product, pricing, offers, billing, loyalty, and relationship management; and Zafin IO, an integration platform that connects data, systems, and workflows across complex enterprise…
Added 1 hour ago
Senior Business Analyst
Mariner
Halifax, NS
If you are an IT Professional, Software Professional, or Management Consultant, that is passionate about career development, data, and problem solving, we want to hear from you! If this…
Added 1 hour ago
CO
Senior Permit Clerk
City of Belleville
Belleville, ON
- $32.19 to $37 CAD / hour
- Full-time
Maintain and update the background configuration of CityView software, to improve its efficiency and efficacy.
Added 1 hour ago
GW
Enterprise Applications Specialist
Gowling WLG
Ottawa, ON
- $80,000 to $90,000 CAD / year
- Full-time
Follow IT service management and change-management practices for incidents, requests, problems, changes, releases, assets, and configuration items; schedule maintenance and communicate…
Added 1 hour ago
GW
Enterprise Applications Specialist
Gowling WLG
Toronto, ON
- $80,000 to $90,000 CAD / year
- Full-time
Follow IT service management and change-management practices for incidents, requests, problems, changes, releases, assets, and configuration items; schedule maintenance and communicate…
Added 1 hour ago
GW
Enterprise Applications Specialist
Gowling WLG
Waterloo, ON
- $80,000 to $90,000 CAD / year
- Full-time
Follow IT service management and change-management practices for incidents, requests, problems, changes, releases, assets, and configuration items; schedule maintenance and communicate…
Added 1 hour ago
MS
Dynamics 365 Consultant
Marberg Staffing
Toronto, ON · North York, ON
- $80 to $90 CAD / hour
- Temporary
…of production issues, production support, troubleshooting, configuration, testing, upgrades, integrations and implementation of fixes and…
Added 1 hour ago
GW
Enterprise Applications Specialist
Gowling WLG
Hamilton, ON
- $80,000 to $90,000 CAD / year
- Full-time
Follow IT service management and change-management practices for incidents, requests, problems, changes, releases, assets, and configuration items; schedule maintenance and communicate…
Added 1 hour ago
AS
Senior Business Analyst
Alquemy Search & Consulting
AB · Edmonton, AB
- Full-time
Minimum 10 years of professional IT experience.
Added 2 hours ago
GT
Mechanical Designer
GeoSpectrum Technologies, Inc
Dartmouth, NS
- Full-time
…designer is responsible for maintaining proper documentation and configuration control of the…
Added 2 hours ago
C
Project Coordinator, Value Management and Delivery Office, Innovation and Delivery (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Toronto, ON · Montreal, QC
- Full-time
…groups and other stakeholders at the individual contributor and management levels, to coordinate work, track progress, communicate status, and manage risks and issues. You have solid…
Added 2 hours ago
P&
Systems Analyst
Parrish & Heimbecker, Limited
Cambridge, ON
- Full-time
…smoothly, process support tickets promptly, and assist with configuration and user…
Added 2 hours ago
AI
System & API Gateway Support Specialist
Aptino, Inc.
ON · Ontario, Canada
- Contract
We are seeking a skilled technical support professional with strong hands-on experience in API Gateway platforms, enterprise application support, troubleshooting, and production operations.…
Added 2 hours ago
P
System Configuration Specialist / Spécialiste en configuration de systèmes (CS002)
Potenco
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Reporting to the Regional Installation Manager, the System Configuration Specialist plays a key role in supporting Our Client's operations by configuring, troubleshooting, and maintaining…

Vector Institute

Senior Office Experience Ambassador

Toronto, ON, Canada

$51,500 to $64,400 CAD / year · Full-time

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Job details

Pay: $51,500 to $64,400 CAD / year
Job type: Full-time
Apply by: Nov 26, 2026
Experience: 3-5 years of experience in office operations, workplace experience, facilities coordination, event operations, or a similar role;
Posting language: English
Posted: Oct 27, 2026

Original job description

Senior Office Experience Ambassador (In-Person)

Position Summary

Working onsite as part of the Office Experience team, the Senior Office Experience Ambassador supports workplace operations, facilities coordination, and community engagement, while providing day-to-day operational leadership and mentorship to other Ambassadors. The role takes ownership of complex operational activities and projects and serves as a senior point of contact for operational matters. The Senior Ambassador works closely with the Office Experience Manager and provides operational guidance and mentorship to other Office Experience Ambassadors, without formal people-management responsibilities.

Key Responsibilities

Provide day-to-day operational guidance to Office Experience Ambassadors, helping coordinate priorities and ensure consistent service delivery; support team onboarding, training, mentoring, and the sharing of best practices in collaboration with the Office Experience Manager;
Act as the first point of escalation for routine operational issues and provide tier-2 support for unresolved service concerns, community inquiries, and requests requiring additional experience or discretion, escalating complex or sensitive matters and management decisions to the Office Experience Manager;
Perform core Ambassador responsibilities, including front desk and visitor management, access control, mail and deliveries, supplies, room bookings, kitchen and common areas, and facility requests;
Coordinate maintenance with building management and vendors, following up on requests through to resolution;
Proactively monitor equipment, supplies, and facilities to identify risks, and support safety, security, and compliance protocols;
Lead assigned meetings, events, and operational projects, including space configuration, audiovisual needs, catering, vendors, and technology support;
Identify and implement improvements to processes, service delivery, and the workplace experience, and maintain operational procedures and knowledge resources;
Support the Office Experience Manager in implementing strategic and cross-functional initiatives;
Coordinate with HR, Research Operations, Scientific Computing, Business Computing, and other Vector work streams on workplace, technology, and event needs;
Support new member orientations, facility tours, and communication of facility updates and workplace policies;
Support budget tracking, purchasing, vendor coordination, and expense administration for assigned work streams; and,
Other related duties as assigned from time to time.

KEY SUCCESS MEASURES

Provides effective day-to-day operational leadership and mentorship to team members;
Delivers consistent, high-quality service to the Vector community, visitors, vendors, and partners;
Exercises sound judgment in resolving issues and appropriately escalating complex or sensitive matters;
Successfully delivers projects, events, and initiatives, prioritizing competing demands and managing resources responsibly;
Identifies operational risks and implements improvements that enhance service delivery, workplace operations, and procedural consistency; and,
Builds effective working relationships with building management, vendors, and internal work streams while contributing to an inclusive, welcoming, and collaborative workplace culture.

PROFILE OF THE IDEAL CANDIDATE

A college diploma or university degree in a related field is preferred;
3-5 years of experience in office operations, workplace experience, facilities coordination, event operations, or a similar role;
Demonstrated experience mentoring, coaching, or providing operational leadership to a small team or work group, including influencing others without formal authority;
Experience independently managing projects or areas of responsibility with limited day-to-day supervision;
Sound judgment and initiative, and practical problem-solving skills, including the ability to navigate changing priorities and resolve issues where established procedures may not exist;
Highly organized, with the ability to prioritize competing needs, coordinate multiple activities, and follow projects through to completion;
Strong attention to detail and a proactive approach to identifying potential issues and opportunities for improvement;
Strong written and verbal English communication skills and the ability to build effective relationships with staff, researchers, vendors, and building management;
Proficient in Microsoft Office 365 and Google Suite of services;
Enjoys collaborating with people from diverse personal and professional backgrounds in a dynamic, entrepreneurial, mission-driven, and results-oriented environment;
Strong customer service orientation and integrity, with a willingness to take a hands-on approach while maintaining awareness of broader team priorities; and,
Committed to fostering a respectful, welcoming, inclusive, and safe environment for staff and researchers.

TOTAL REWARDS: The expected salary for this position will be $51,500 - $64,400 per year, plus benefits if applicable. The final salary offer will reflect the successful candidate's experience, skills, and qualifications, in alignment with the Vector Institute's Compensation Policy and may differ from above.

The Vector Institute’s Total Rewards approach extends beyond traditional compensation and benefits. Full-time employees are eligible for a comprehensive suite of supports that recognize and value employees, including vacation time, floater days, GRRSP, a Health Spending Account, a Summer Hours program, and flexible work arrangements.

POSITION STATUS: This posting is for a new vacancy.

USE OF ARTIFICIAL INTELLIGENCE : Vector may use both internal and external third party AI-based tools to assist in the screening of applications for this posting. Any data collected will be used solely for recruitment purposes and handled in accordance with Vector’s External Privacy Policy and Use of AI-Based Tools in Recruitment and Selection Policy .

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT: Vector believes AI powers possibility by advancing cutting-edge research and translating it into real-world impact through collaboration with research, industry, and government. Vector is committed to fostering a diverse and inclusive culture that reflects its values.

The Vector Institute welcomes applications from all qualified candidates, including those who are Indigenous, 2SLGBTQIA+, racialized persons/visible minorities, women, and people with disabilities.

If you require an accommodation at any stage of the recruitment or selection process, please contact hr@vectorinstitute.ai. The Vector Institute team will be happy to work with you to ensure your experience is as inclusive and accessible as possible.

JOIN OUR COMMUNITY: Check out the Vector Institute’s Careers Page to explore open opportunities at Vector and Follow Vector on X , LinkedIn , and Bluesky to stay connected with the latest developments in Ontario's AI ecosystem and the Vector Institute.

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More about this job

Responsibilities

Provide day-to-day operational guidance and mentorship to Office Experience Ambassadors while managing front desk services, facilities coordination, vendors, and workplace requests. Lead events and operational projects, improve procedures and service delivery, and coordinate workplace needs with internal teams and external partners.

Requirements

Candidates should have 3–5 years of experience in office operations, workplace experience, facilities coordination, event operations, or a similar field, with demonstrated mentoring or operational leadership experience. A related college diploma or university degree is preferred, along with strong organizational, communication, customer service, and problem-solving skills and proficiency in Microsoft Office 365 and Google Suite.

Skills

Office Operations
Workplace Experience
Facilities Coordination
Event Operations
Operational Leadership
Mentoring
Project Coordination
Customer Service
Problem-Solving
Prioritization
Vendor Coordination
Budget Tracking
Written Communication
Verbal Communication
Microsoft Office 365
Google Suite

Benefits

Vacation Time
Floater Days
Health Spending Account
Summer Hours Program
Flexible Work Arrangements

Visa sponsorship

Not detected in the job text

Keywords

Office Operations
Workplace Experience
Facilities Coordination
Event Operations
Front Desk
Visitor Management
Access Control
Mail And Deliveries
Room Bookings
Facility Requests
Building Management
Vendor Coordination
Safety Protocols
Security Protocols
Compliance
Audiovisual Support
Catering
Process Improvement
Operational Procedures
New Member Orientation
Budget Tracking
Purchasing
Expense Administration
Microsoft Office 365
Google Suite
Research Operations
Scientific Computing
Business Computing

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