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Added 3 mins ago
FF
Guest Experience Associate | Formula Fig Midtown
Formula Fig
Toronto, ON
- Part-time
…connections translates into daily sales, contributing directly to the success of the Fig…
Added 3 mins ago
4A
Service Manager
401 Auto
Windsor, ON
- Full-time
We’re looking for a motivated, experienced, and customer-focused Service Manager to take the wheel of our high-performing service department. In this leadership role, you’ll be the driving…
Added 3 mins ago
T
Personal Banking Associate (Full time) - Blainville, Seigneurie
TD
Blainville, QC
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 3 mins ago
T
Vendor Manager II
TD
Toronto, ON
- Full-time
Impacts a range of functional programs and operations across own and related teams
Added 3 mins ago
GD
DYNAMITE - Assistant Manager - Promenades St-Bruno
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- Full-time
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Added 3 mins ago
GD
GARAGE - Assistant Manager - Square One Shopping Centre
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- Full-time
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Added 18 mins ago
Investment Support Officer
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ON · Mississauga, ON
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Added 18 mins ago
Officer Mortgage Operations
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Contributes to the overall success of Mortgage Operations ensuring specific individual goals, plans, and initiatives are executed / delivered in support of the team’s business strategies…
Added 18 mins ago
Business Controls Officer
Scotiabank
Montreal, QC
As a Business Controls Officer you contribute to the success of Regulatory Controls and the Canadian Branch Network by conducting independent and rigorous reviews to support Global…
Added 18 mins ago
M
Strategic Partnership Manager
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
As a Strategic Partnership Manager, you will play a critical role in leading initiatives, driving high value vendor relationships, optimizing third-party performance, and enabling strong…
Added 18 mins ago
A
Substation Technologist
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- Full-time
At AltaLink, people are at the heart of our success. We are a team committed to doing the right thing for each other and our customers. We foster an environment that is inclusive,…
Added 18 mins ago
SE
Electrical Engineering Specialist I
Schneider Electric
AB · Edmonton, Alberta
- Full-time
…low-voltage electrical systems that support critical industrial operations across a wide range of…
Added 18 mins ago
BG
Sales Manager
Brandt Group of Companies
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- Full-time
The Sales Manager is responsible for leading equipment sales strategy, team development and territory performance. This position is responsible for driving revenue growth and profitability…
Added 18 mins ago
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Field Service Operations Manager
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Saskatoon, SK
- Full-time
The Field Service Operations Manager is responsible for driving the profitability of the service departments using established best practices. This role mentors and leads the service teams…
Added 18 mins ago
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Shop Manager
Brandt Group of Companies
Saskatoon, SK
- Full-time
The Shop Manager oversees daily shop operations to ensure efficient production, cost control, and on-time delivery across multiple departments. This role coordinates scheduling manages…
Added 18 mins ago
BG
Parts Person - Agriculture
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Pincher Creek, AB
- Full-time
…position involves parts inventory duties that support warehouse operations and strengthen our Parts Business. This role reports to the Parts Manager, working collaboratively to deliver…
Added 18 mins ago
BG
Shop Foreman - Agriculture
Brandt Group of Companies
Pincher Creek, AB
- Full-time
Advises Service Manager or Service Location Manager of all customer complaints
Added 18 mins ago
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Branch Manager - Agriculture
Brandt Group of Companies
Pincher Creek, AB
- Full-time
Oversee daily branch operations to ensure efficiency, safety, compliance, and customer satisfaction.
Added 18 mins ago
I
Global Account Manager
IMDEX
Canada
- Full-time
The Global Account Manager owns IMDEX’s strategic relationship with a portfolio of major global mining and resources customers. The role connects customer priorities across corporate,…
Added 18 mins ago
EB
Account Specialist, Sales, Canada
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Canada
- Full-time
The Account Specialist, Sales will assist the Account Manager(s) with bringing e.l.f. Cosmetics and e.l.f. SKIN to life within our retailers in Canada. The role supports all customer…
Added 18 mins ago
J(
Senior Oracle Database Administrator (DBA)
JSG (Johnson Service Group, Inc.)
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- Contract
Experience with Oracle Enterprise Manager (OEM) or equivalent tooling for database monitoring, alerting, diagnostics, and operational visibility.
Added 18 mins ago
O
National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
Portfolio Solution Delivery: Proven capability executing national or large-scale regional customer success accounts with multiple operational touchpoints.
Added 19 mins ago
GC
Reclamation Manager
Glencore Canada
Toronto, ON
- $139,000 to $187,000 CAD / year
- Full-time
…management and progressive closure of former mining and processing operations across North America. Through environmental stewardship, reclamation, long-term monitoring, and community…
Added 19 mins ago
KE
Quality Assurance Manager
Kitchener Executive Consultants Inc
Newmarket, ON
- Full-time
As the senior quality leader within the plant, the Quality Assurance Manager will be responsible for driving quality performance throughout the entire product lifecycle, from new program…
Added 19 mins ago
GH
Guest Experience Ambassador
Glenhill Hotel
Toronto, ON
- Full-time
…and Maintenance. Working closely with the Assistant General Manager, and in partnership with Residential Concierge and Catering & Events teams, the Guest Experience Ambassador plays a key…

Vector Institute

Senior Office Experience Ambassador

Toronto, ON, Canada

$51,500 to $64,400 CAD / year · Full-time

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Job details

Pay: $51,500 to $64,400 CAD / year
Job type: Full-time
Apply by: Nov 26, 2026
Experience: 3-5 years of experience in office operations, workplace experience, facilities coordination, event operations, or a similar role;
Posting language: English
Posted: Oct 27, 2026

Original job description

Senior Office Experience Ambassador (In-Person)

Position Summary

Working onsite as part of the Office Experience team, the Senior Office Experience Ambassador supports workplace operations, facilities coordination, and community engagement, while providing day-to-day operational leadership and mentorship to other Ambassadors. The role takes ownership of complex operational activities and projects and serves as a senior point of contact for operational matters. The Senior Ambassador works closely with the Office Experience Manager and provides operational guidance and mentorship to other Office Experience Ambassadors, without formal people-management responsibilities.

Key Responsibilities

Provide day-to-day operational guidance to Office Experience Ambassadors, helping coordinate priorities and ensure consistent service delivery; support team onboarding, training, mentoring, and the sharing of best practices in collaboration with the Office Experience Manager;
Act as the first point of escalation for routine operational issues and provide tier-2 support for unresolved service concerns, community inquiries, and requests requiring additional experience or discretion, escalating complex or sensitive matters and management decisions to the Office Experience Manager;
Perform core Ambassador responsibilities, including front desk and visitor management, access control, mail and deliveries, supplies, room bookings, kitchen and common areas, and facility requests;
Coordinate maintenance with building management and vendors, following up on requests through to resolution;
Proactively monitor equipment, supplies, and facilities to identify risks, and support safety, security, and compliance protocols;
Lead assigned meetings, events, and operational projects, including space configuration, audiovisual needs, catering, vendors, and technology support;
Identify and implement improvements to processes, service delivery, and the workplace experience, and maintain operational procedures and knowledge resources;
Support the Office Experience Manager in implementing strategic and cross-functional initiatives;
Coordinate with HR, Research Operations, Scientific Computing, Business Computing, and other Vector work streams on workplace, technology, and event needs;
Support new member orientations, facility tours, and communication of facility updates and workplace policies;
Support budget tracking, purchasing, vendor coordination, and expense administration for assigned work streams; and,
Other related duties as assigned from time to time.

KEY SUCCESS MEASURES

Provides effective day-to-day operational leadership and mentorship to team members;
Delivers consistent, high-quality service to the Vector community, visitors, vendors, and partners;
Exercises sound judgment in resolving issues and appropriately escalating complex or sensitive matters;
Successfully delivers projects, events, and initiatives, prioritizing competing demands and managing resources responsibly;
Identifies operational risks and implements improvements that enhance service delivery, workplace operations, and procedural consistency; and,
Builds effective working relationships with building management, vendors, and internal work streams while contributing to an inclusive, welcoming, and collaborative workplace culture.

PROFILE OF THE IDEAL CANDIDATE

A college diploma or university degree in a related field is preferred;
3-5 years of experience in office operations, workplace experience, facilities coordination, event operations, or a similar role;
Demonstrated experience mentoring, coaching, or providing operational leadership to a small team or work group, including influencing others without formal authority;
Experience independently managing projects or areas of responsibility with limited day-to-day supervision;
Sound judgment and initiative, and practical problem-solving skills, including the ability to navigate changing priorities and resolve issues where established procedures may not exist;
Highly organized, with the ability to prioritize competing needs, coordinate multiple activities, and follow projects through to completion;
Strong attention to detail and a proactive approach to identifying potential issues and opportunities for improvement;
Strong written and verbal English communication skills and the ability to build effective relationships with staff, researchers, vendors, and building management;
Proficient in Microsoft Office 365 and Google Suite of services;
Enjoys collaborating with people from diverse personal and professional backgrounds in a dynamic, entrepreneurial, mission-driven, and results-oriented environment;
Strong customer service orientation and integrity, with a willingness to take a hands-on approach while maintaining awareness of broader team priorities; and,
Committed to fostering a respectful, welcoming, inclusive, and safe environment for staff and researchers.

TOTAL REWARDS: The expected salary for this position will be $51,500 - $64,400 per year, plus benefits if applicable. The final salary offer will reflect the successful candidate's experience, skills, and qualifications, in alignment with the Vector Institute's Compensation Policy and may differ from above.

The Vector Institute’s Total Rewards approach extends beyond traditional compensation and benefits. Full-time employees are eligible for a comprehensive suite of supports that recognize and value employees, including vacation time, floater days, GRRSP, a Health Spending Account, a Summer Hours program, and flexible work arrangements.

POSITION STATUS: This posting is for a new vacancy.

USE OF ARTIFICIAL INTELLIGENCE : Vector may use both internal and external third party AI-based tools to assist in the screening of applications for this posting. Any data collected will be used solely for recruitment purposes and handled in accordance with Vector’s External Privacy Policy and Use of AI-Based Tools in Recruitment and Selection Policy .

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT: Vector believes AI powers possibility by advancing cutting-edge research and translating it into real-world impact through collaboration with research, industry, and government. Vector is committed to fostering a diverse and inclusive culture that reflects its values.

The Vector Institute welcomes applications from all qualified candidates, including those who are Indigenous, 2SLGBTQIA+, racialized persons/visible minorities, women, and people with disabilities.

If you require an accommodation at any stage of the recruitment or selection process, please contact hr@vectorinstitute.ai. The Vector Institute team will be happy to work with you to ensure your experience is as inclusive and accessible as possible.

JOIN OUR COMMUNITY: Check out the Vector Institute’s Careers Page to explore open opportunities at Vector and Follow Vector on X , LinkedIn , and Bluesky to stay connected with the latest developments in Ontario's AI ecosystem and the Vector Institute.

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More about this job

Responsibilities

Provide day-to-day operational guidance and mentorship to Office Experience Ambassadors while managing front desk services, facilities coordination, vendors, and workplace requests. Lead events and operational projects, improve procedures and service delivery, and coordinate workplace needs with internal teams and external partners.

Requirements

Candidates should have 3–5 years of experience in office operations, workplace experience, facilities coordination, event operations, or a similar field, with demonstrated mentoring or operational leadership experience. A related college diploma or university degree is preferred, along with strong organizational, communication, customer service, and problem-solving skills and proficiency in Microsoft Office 365 and Google Suite.

Skills

Office Operations
Workplace Experience
Facilities Coordination
Event Operations
Operational Leadership
Mentoring
Project Coordination
Customer Service
Problem-Solving
Prioritization
Vendor Coordination
Budget Tracking
Written Communication
Verbal Communication
Microsoft Office 365
Google Suite

Benefits

Vacation Time
Floater Days
Health Spending Account
Summer Hours Program
Flexible Work Arrangements

Visa sponsorship

Not detected in the job text

Keywords

Office Operations
Workplace Experience
Facilities Coordination
Event Operations
Front Desk
Visitor Management
Access Control
Mail And Deliveries
Room Bookings
Facility Requests
Building Management
Vendor Coordination
Safety Protocols
Security Protocols
Compliance
Audiovisual Support
Catering
Process Improvement
Operational Procedures
New Member Orientation
Budget Tracking
Purchasing
Expense Administration
Microsoft Office 365
Google Suite
Research Operations
Scientific Computing
Business Computing

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