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Added 11 mins ago
B
Customer Service Representative
BMO
Toronto, ON
- Part-time
BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks…
Added 11 mins ago
B
Credit Analyst, Commercial Banking
BMO
Vancouver, BC · FBT
- Full-time
…customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your…
Added 11 mins ago
B
Manager, Salesforce Innovation & Enablement
BMO
Toronto, ON · BMOPLACE
- Full-time
The Manager, Salesforce Innovation & Enablement is required to maintain and manage core responsibilities related to all salesforce innovations to support business growth including marketing…
Added 11 mins ago
Project Manager - Hybrid Power & Electrification
Hatch
Vancouver, BC
Senior Project Manager – Hybrid Power & Electrification
Added 11 mins ago
L
Mine Superintendent
Ledcor
St. Lawrence, NL
- Full-time
Our competitive total rewards package provides compensation and benefits that support your physical, mental and financial wellbeing. We offer exciting, challenging work with opportunities…
Added 11 mins ago
Human Resources Business Partner
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON · Montreal, QC
…not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your…
Added 11 mins ago
Coordinator, Government Affairs
Independent Electricity System Operator
Canada
From a comprehensive total rewards program to dynamic learning and development opportunities - including job rotations to broaden your expertise - we empower you to define and shape your…
Added 11 mins ago
SE
Electrical Engineering Specialist I
Schneider Electric
AB · Edmonton, Alberta
- Full-time
Our Total Rewards is our way of saying: “We see you. We value you”. It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to perform, grow, feel…
Added 11 mins ago
GM
Staff Software Test Engineering - ADAS Infrastructure Compliance
General Motors
Markham, ON
- Full-time
The goal of the General Motors of Canada total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan currently includes the…
Added 11 mins ago
K
Marketing Manager, Global Marketing, Consulting (24 Month Secondment/Fixed Term Contract)
KPMG
ON · Toronto, Ontario
- Full-time
…qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards…
Added 12 mins ago
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Solution Architect
Aviso
Toronto, ON
- $150,000 to $168,000 CAD / year
- Full-time
At Aviso Wealth, you will find a dynamic and inclusive culture that rewards innovation and celebrates success.
Added 12 mins ago
LS
Shift Leader
Lucky Strike Entertainment
Brampton, ON
- Part-time
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and other benefits including medical, dental, and…
Added 26 mins ago
RB
Client Advisor
Royal Bank of Canada
St. John's, NL
- Part-time
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicabl
Added 26 mins ago
RB
Associate
Royal Bank of Canada
Kamloops, BC
- Full-time
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Added 26 mins ago
RB
Client Advisor
Royal Bank of Canada
Winnipeg, MB
- Part-time
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Added 26 mins ago
RB
Assistant Branch Operations Manager
Royal Bank of Canada
Toronto, ON
- Full-time
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Added 26 mins ago
RB
Manager, Financial Crimes Oversight Testing U.S.
Royal Bank of Canada
Toronto, ON
- Full-time
A comprehensive Total Rewards Program including bonuses and flexible benefits and competitive compensation
Added 26 mins ago
RB
Investment Associate
Royal Bank of Canada
Kamloops, BC
- Full-time
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Added 26 mins ago
X
Engineering Manager- Payments Platform
Xero
Remote, Canada
- Full-time
- Remote
…people, and take on their next opportunity. As Engineering Manager, you'll lead the Payments Platform engineering team in Vancouver as it takes on early-stage initiatives that power money…
Added 26 mins ago
CH
Operations Supervisor
CBI Home Health
Brandon, MB
- Full-time
Here’s a closer look at our total rewards and benefits
Added 40 mins ago
Interm Replenishment - Clerk Department Second Grocery
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
St. John's, NL
We offer a Total Rewards package designed to support teammates at work and in life. Depending on role and eligibility, teammates may receive health and dental benefits, retirement and…
Added 56 mins ago
GT
Mechanical Designer
GeoSpectrum Technologies, Inc
Dartmouth, NS
- Full-time
We recognize that our people are our most valuable asset. Our Total Rewards package is designed to support your wellbeing, growth, and long term success. It includes a competitive base…
Added 56 mins ago
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Esthetician | Formula Fig Ossington
Formula Fig
Toronto, ON
- Part-time
The Skin Educator will report to the Fig Bar Manager, and work cross-functionally with the other business units.
Added 56 mins ago
FF
Esthetician | Formula Fig Midtown
Formula Fig
Toronto, ON
- Part-time
The Skin Educator will report to the Fig Bar Manager, and work cross-functionally with the other business units.
Added 56 mins ago
B
Customer Service Representative
BMO
Ingersoll, ON
- Part-time
BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks…

Vector Institute

Senior Office Experience Ambassador

Toronto, ON, Canada

$51,500 to $64,400 CAD / year · Full-time

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Job details

Pay: $51,500 to $64,400 CAD / year
Job type: Full-time
Apply by: Nov 26, 2026
Experience: 3-5 years of experience in office operations, workplace experience, facilities coordination, event operations, or a similar role;
Posting language: English
Posted: Oct 27, 2026

Original job description

Senior Office Experience Ambassador (In-Person)

Position Summary

Working onsite as part of the Office Experience team, the Senior Office Experience Ambassador supports workplace operations, facilities coordination, and community engagement, while providing day-to-day operational leadership and mentorship to other Ambassadors. The role takes ownership of complex operational activities and projects and serves as a senior point of contact for operational matters. The Senior Ambassador works closely with the Office Experience Manager and provides operational guidance and mentorship to other Office Experience Ambassadors, without formal people-management responsibilities.

Key Responsibilities

Provide day-to-day operational guidance to Office Experience Ambassadors, helping coordinate priorities and ensure consistent service delivery; support team onboarding, training, mentoring, and the sharing of best practices in collaboration with the Office Experience Manager;
Act as the first point of escalation for routine operational issues and provide tier-2 support for unresolved service concerns, community inquiries, and requests requiring additional experience or discretion, escalating complex or sensitive matters and management decisions to the Office Experience Manager;
Perform core Ambassador responsibilities, including front desk and visitor management, access control, mail and deliveries, supplies, room bookings, kitchen and common areas, and facility requests;
Coordinate maintenance with building management and vendors, following up on requests through to resolution;
Proactively monitor equipment, supplies, and facilities to identify risks, and support safety, security, and compliance protocols;
Lead assigned meetings, events, and operational projects, including space configuration, audiovisual needs, catering, vendors, and technology support;
Identify and implement improvements to processes, service delivery, and the workplace experience, and maintain operational procedures and knowledge resources;
Support the Office Experience Manager in implementing strategic and cross-functional initiatives;
Coordinate with HR, Research Operations, Scientific Computing, Business Computing, and other Vector work streams on workplace, technology, and event needs;
Support new member orientations, facility tours, and communication of facility updates and workplace policies;
Support budget tracking, purchasing, vendor coordination, and expense administration for assigned work streams; and,
Other related duties as assigned from time to time.

KEY SUCCESS MEASURES

Provides effective day-to-day operational leadership and mentorship to team members;
Delivers consistent, high-quality service to the Vector community, visitors, vendors, and partners;
Exercises sound judgment in resolving issues and appropriately escalating complex or sensitive matters;
Successfully delivers projects, events, and initiatives, prioritizing competing demands and managing resources responsibly;
Identifies operational risks and implements improvements that enhance service delivery, workplace operations, and procedural consistency; and,
Builds effective working relationships with building management, vendors, and internal work streams while contributing to an inclusive, welcoming, and collaborative workplace culture.

PROFILE OF THE IDEAL CANDIDATE

A college diploma or university degree in a related field is preferred;
3-5 years of experience in office operations, workplace experience, facilities coordination, event operations, or a similar role;
Demonstrated experience mentoring, coaching, or providing operational leadership to a small team or work group, including influencing others without formal authority;
Experience independently managing projects or areas of responsibility with limited day-to-day supervision;
Sound judgment and initiative, and practical problem-solving skills, including the ability to navigate changing priorities and resolve issues where established procedures may not exist;
Highly organized, with the ability to prioritize competing needs, coordinate multiple activities, and follow projects through to completion;
Strong attention to detail and a proactive approach to identifying potential issues and opportunities for improvement;
Strong written and verbal English communication skills and the ability to build effective relationships with staff, researchers, vendors, and building management;
Proficient in Microsoft Office 365 and Google Suite of services;
Enjoys collaborating with people from diverse personal and professional backgrounds in a dynamic, entrepreneurial, mission-driven, and results-oriented environment;
Strong customer service orientation and integrity, with a willingness to take a hands-on approach while maintaining awareness of broader team priorities; and,
Committed to fostering a respectful, welcoming, inclusive, and safe environment for staff and researchers.

TOTAL REWARDS: The expected salary for this position will be $51,500 - $64,400 per year, plus benefits if applicable. The final salary offer will reflect the successful candidate's experience, skills, and qualifications, in alignment with the Vector Institute's Compensation Policy and may differ from above.

The Vector Institute’s Total Rewards approach extends beyond traditional compensation and benefits. Full-time employees are eligible for a comprehensive suite of supports that recognize and value employees, including vacation time, floater days, GRRSP, a Health Spending Account, a Summer Hours program, and flexible work arrangements.

POSITION STATUS: This posting is for a new vacancy.

USE OF ARTIFICIAL INTELLIGENCE : Vector may use both internal and external third party AI-based tools to assist in the screening of applications for this posting. Any data collected will be used solely for recruitment purposes and handled in accordance with Vector’s External Privacy Policy and Use of AI-Based Tools in Recruitment and Selection Policy .

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT: Vector believes AI powers possibility by advancing cutting-edge research and translating it into real-world impact through collaboration with research, industry, and government. Vector is committed to fostering a diverse and inclusive culture that reflects its values.

The Vector Institute welcomes applications from all qualified candidates, including those who are Indigenous, 2SLGBTQIA+, racialized persons/visible minorities, women, and people with disabilities.

If you require an accommodation at any stage of the recruitment or selection process, please contact hr@vectorinstitute.ai. The Vector Institute team will be happy to work with you to ensure your experience is as inclusive and accessible as possible.

JOIN OUR COMMUNITY: Check out the Vector Institute’s Careers Page to explore open opportunities at Vector and Follow Vector on X , LinkedIn , and Bluesky to stay connected with the latest developments in Ontario's AI ecosystem and the Vector Institute.

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More about this job

Responsibilities

Provide day-to-day operational guidance and mentorship to Office Experience Ambassadors while managing front desk services, facilities coordination, vendors, and workplace requests. Lead events and operational projects, improve procedures and service delivery, and coordinate workplace needs with internal teams and external partners.

Requirements

Candidates should have 3–5 years of experience in office operations, workplace experience, facilities coordination, event operations, or a similar field, with demonstrated mentoring or operational leadership experience. A related college diploma or university degree is preferred, along with strong organizational, communication, customer service, and problem-solving skills and proficiency in Microsoft Office 365 and Google Suite.

Skills

Office Operations
Workplace Experience
Facilities Coordination
Event Operations
Operational Leadership
Mentoring
Project Coordination
Customer Service
Problem-Solving
Prioritization
Vendor Coordination
Budget Tracking
Written Communication
Verbal Communication
Microsoft Office 365
Google Suite

Benefits

Vacation Time
Floater Days
Health Spending Account
Summer Hours Program
Flexible Work Arrangements

Visa sponsorship

Not detected in the job text

Keywords

Office Operations
Workplace Experience
Facilities Coordination
Event Operations
Front Desk
Visitor Management
Access Control
Mail And Deliveries
Room Bookings
Facility Requests
Building Management
Vendor Coordination
Safety Protocols
Security Protocols
Compliance
Audiovisual Support
Catering
Process Improvement
Operational Procedures
New Member Orientation
Budget Tracking
Purchasing
Expense Administration
Microsoft Office 365
Google Suite
Research Operations
Scientific Computing
Business Computing

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