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Bilingual (French/English) CSR

  • Toronto, ON, Canada
  • Greater Toronto Area, Canada, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
Posted

Original job description

VEGA Canada is the sales and services subsidiary of VEGA Grieshaber KG and provides process instrumentation to measure level, density, weight, and pressure applications. We are aggressively growing direct to customer instrumentation manufacturer of high-quality products and solutions. Our vibrant culture focuses on our four core values of: Connectivity, Simplicity, Humanity and Curiosity and guides us in our business and personal lives.

Joining VEGA Canada could be the start of a long-term career focused on personal growth in a friendly and inviting atmosphere.

Internally, this role is referred to as Contact Management and focuses on outbound prospecting, customer qualification, and sales support for our Outside Sales team.

Your Tasks

  • Call 50+ contacts daily within A & B Accounts to drive new customer engagement.
  • Research and qualify new customer accounts and key contacts
  • Utilize LinkedIn Sales Navigator to identify new sales opportunities and connect with potential customers.
  • Schedule appointments on behalf of the Outside Sales team to support territory growth.
  • Manage inbound and outbound telephone communication with professionalism and urgency.
  • Log all customer interactions including phone calls and emails in the CRM
  • Participating in networking opportunities with colleagues in Inside Sales and Outside Sales, as well as with customers, through LinkedIn and industry tradeshows.

What To Expect From Us

  • Varied and responsible activities
  • Open and modern working atmosphere
  • Flexible working hours model
  • Time & budget for your individual further education
  • Structured onboarding through an individual mentoring concept
  • Competitive RRSP matching program
  • Extended Health and Dental plan
  • Paid vacation and Holidays

Your Profile

  • College Diploma or a University Degree is preferred
  • Strong communication skills, with a preference for phone-based interactions.
  • A strong willingness to learn to constantly deepen your expertise in measurement technology
  • Structured working method
  • Sales skills combined with enthusiasm for innovative measurement technology.
  • High level of English proficiency required bilingual in French is an asset

VEGA Instruments, Canada Ltd. is an equal opportunity employer and employs people without regard to age, ancestry, colour, race, citizenship, ethnic origin, place of origin, creed, disability, family status, marital status (including single status), gender identity, gender expression, record of offences, sex (including pregnancy and breastfeeding), or sexual orientation.
More about this job

Responsibilities

Make at least 50 daily calls to A and B accounts to engage and qualify customers, research prospective accounts and contacts, and identify opportunities using LinkedIn Sales Navigator. Schedule appointments for the Outside Sales team, handle inbound and outbound communications, record interactions in the CRM, and network with colleagues and customers.

Requirements

A college diploma or university degree is preferred, along with strong communication skills, a structured working style, and sales ability. High English proficiency is required; French is an asset, as is enthusiasm for learning about measurement technology.

Skills

  • Outbound Prospecting
  • Customer Qualification
  • Sales Support
  • Customer Engagement
  • Account Research
  • Contact Research
  • LinkedIn Sales Navigator
  • Appointment Scheduling
  • Telephone Communication
  • Customer Service
  • CRM Data Entry
  • Written Communication
  • Networking
  • Sales Skills
  • English Communication
  • French Communication

Benefits

  • Flexible Working Hours
  • Professional Development
  • Mentoring and Structured Onboarding
  • RRSP Matching Program
  • Extended Health and Dental Plan
  • Paid Vacation
  • Paid Holidays

Visa sponsorship

Not detected in the job text

Categories

  • Sales
  • Customer Service & Support
  • Manufacturing

Keywords

  • Process Instrumentation
  • Measurement Technology
  • Level Measurement
  • Density Measurement
  • Weight Measurement
  • Pressure Measurement
  • Outbound Prospecting
  • Customer Qualification
  • Sales Support
  • A and B Accounts
  • Customer Engagement
  • Account Research
  • Contact Research
  • LinkedIn Sales Navigator
  • Sales Opportunities
  • Appointment Scheduling
  • Inbound Communication
  • Outbound Communication
  • Telephone Communication
  • Customer Interaction Logging
  • CRM
  • Email Communication
  • Inside Sales
  • Outside Sales
  • Networking
  • Industry Tradeshows
  • English
  • French

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