Bilingual (French/English) CSR
- Toronto, ON, Canada
- North York, ON, M2J 5B5, Canada
Full-time
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Job details
- Job type
- Full-time
- Posting language
- English
- Posted
Original job description
VEGA Canada is the sales and services subsidiary of VEGA Grieshaber KG and provides process instrumentation to measure level, density, weight, and pressure applications. We are aggressively growing direct to customer instrumentation manufacturer of high-quality products and solutions. Our vibrant culture focuses on our four core values of: Connectivity, Simplicity, Humanity and Curiosity and guides us in our business and personal lives.
Joining VEGA Canada could be the start of a long-term career focused on personal growth in a friendly and inviting atmosphere.
Internally, this role is referred to as Contact Management and focuses on outbound prospecting, customer qualification, and sales support for our Outside Sales team.
Your Tasks:
- Call 50+ contacts daily within A & B Accounts to drive new customer engagement.
- Research and qualify new customer accounts and key contacts
- Utilize LinkedIn Sales Navigator to identify new sales opportunities and connect with potential customers.
- Schedule appointments on behalf of the Outside Sales team to support territory growth.
- Manage inbound and outbound telephone communication with professionalism and urgency.
- Log all customer interactions including phone calls and emails in the CRM
- Participating in networking opportunities with colleagues in Inside Sales and Outside Sales, as well as with customers, through LinkedIn and industry tradeshows.
What to Expect from Us:
- Varied and responsible activities
- Open and modern working atmosphere
- Flexible working hours model
- Time & budget for your individual further education
- Structured onboarding through an individual mentoring concept
- Competitive RRSP matching program
- Extended Health and Dental plan
- Paid vacation and Holidays
Your Profile:
- College Diploma or a University Degree is preferred
- Strong communication skills, with a preference for phone-based interactions.
- A strong willingness to learn to constantly deepen your expertise in measurement technology
- Structured working method
- Sales skills combined with enthusiasm for innovative measurement technology.
- High level of English proficiency required bilingual in French is an asset
VEGA Instruments, Canada Ltd. is an equal opportunity employer and employs people without regard to age, ancestry, colour, race, citizenship, ethnic origin, place of origin, creed, disability, family status, marital status (including single status), gender identity, gender expression, record of offences, sex (including pregnancy and breastfeeding), or sexual orientation.
More about this job
Responsibilities
The role focuses on outbound prospecting, customer qualification, and providing sales support to the Outside Sales team. Responsibilities include managing inbound and outbound communications, scheduling appointments, and maintaining accurate records in the CRM.
Requirements
Candidates should possess a college diploma or university degree and strong communication skills. A willingness to learn measurement technology and proficiency in English are required, with French bilingualism considered an asset.
Skills
- Customer service
- Outbound prospecting
- Sales support
- Lead qualification
- CRM management
- Communication
- LinkedIn Sales Navigator
- Appointment scheduling
- Measurement technology
- Bilingualism
- Networking
Benefits
- RRSP matching program
- Extended health plan
- Dental plan
- Paid vacation
- Paid holidays
- Flexible working hours
- Mentoring program
- Professional development budget
Visa sponsorship
Not detected in the job text
Categories
- Sales
- Customer Service & Support
- Manufacturing
Keywords
- Customer Service
- Sales
- Instrumentation
- Prospecting
- CRM
- LinkedIn Sales Navigator
- Lead Qualification
- Measurement Technology
- Bilingual
- Inside Sales
- Outside Sales
- Networking
- Account Management
- Process Instrumentation