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Added 29 mins ago
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Senior Software Engineer
lululemon
BC · British Columbia, Canada
- Full-time
As a Senior Software Engineer, you will lead the design and implementation of complex software systems and features spanning multiple services and components, establishing technical…
Added 29 mins ago
C
Senior Product Owner- Digital Banking
CGI
Halifax, NS
- Full-time
We are seeking an experienced and visionary Senior Product Owner to lead and shape the future of our Digital Banking Application tailored specifically for Canadian Credit Unions. This role…
Added 29 mins ago
C
Core Banking Architect | RFS360 Core Banking and Wealthview Banking
CGI
Halifax, NS
- Full-time
The Architect will collaborate with product, development, security, infrastructure, and operations teams to translate business and regulatory requirements into effective technical solutions.
Added 29 mins ago
PC
Manager, Integrated Supply Chain - M&M Food Market
Parkland Corporation
Mississauga, ON
- Full-time
Collaborate with Category Management and Product Development teams to prioritize business needs and execute innovation, product development, and value engineering initiatives.
Added 29 mins ago
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Service delivery Manager
CGI
Toronto, ON
- Full-time
We are seeking a senior technology leader with a strong background in software development, solution architecture, and production support. The successful candidate will guide solution…
Added 29 mins ago
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Manager - Asset Protection, Safety and Strategy (Global Fulfillment) | Contract until March 2028
lululemon
Vancouver, BC
- Full-time
…connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in.…
Added 59 mins ago
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Team Lead Canola CP - Calgary
BASF
Calgary, AB
- Full-time
We are looking for a Team Lead Canola CP to join our Agricultural Solutions team in Calgary, AB.
Added 59 mins ago
K
Senior Product Manager (8 Month Contract)
Knix
Toronto, ON
- Contract
We're on the hunt for a Senior Product Manager who will be responsible for the strategic planning and implementation of a digital roadmap to support Knix. You will use data, company…
Added 59 mins ago
K
Director, Brand & Growth - Mntd
Knix
Toronto, ON
- From $135,000 CAD / year
- Full-time
Build a consistent marketing calendar across product launches, campaigns, partnerships, promotions, retail moments and key brand milestones.
Added 59 mins ago
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Project Manager - Control System Upgrades
Evertz
Burlington, ON
- Full-time
Evertz is hiring a Project Manager to lead software upgrade (regression) projects for large-scale broadcast and media systems, including SDVN / MAGNUM environments. You will drive each…
Added 59 mins ago
S
Mechanical Program Manager
SCIEX
Vaughan, ON
- $110,000 to $123,000 CAD / year
- Full-time
Bachelor’s degree in Mechanical Engineering or a related technical discipline, with 5+ years of project management experience in a product development environment.
Added 1 hour ago
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5789 - Assistant Store Manager FT
Lids
Quebec, QC
- $19 to $21 USD / hour
- Full-time
Lead, execute, and assist Lids selling strategy to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service.
Added 1 hour ago
X
Sales Development Representative (Hybrid) (Toronto)
Xe.com
Toronto, ON
- Full-time
…$115 billion in global payments annually. Xe is profitable, product-led, and focused on building reliable, user-first tools that make moving money across borders easier for…
Added 1 hour ago
O
Sr. Manager Corporate Development
OpenText
Toronto, ON
- Full-time
Stakeholder Collaboration: Lead cross-functional workstreams across Finance, Operations, Sales, Product, HR, Legal, IT, and other functions to advance strategic initiatives
Added 1 hour ago
IS
Project Manager
Idealogical Systems Inc
Markham, ON
- Full-time
We are looking for an experienced Project Manager to lead client-facing XR development projects and strengthen our delivery practices as we grow.
Added 1 hour ago
RR
Android & Robotics Software Developer
Remote Robotic
Ottawa, ON · Kanata, ON
- $40 to $55 CAD / hour
- Contract
AirMetal is looking for an experienced Android and robotics software developer to lead the development of TacMesh and its Android ground control application.
Added 1 hour ago
BC
Pharmacy Technician
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 1 hour ago
TS
Logistics Lead - Chef d'équipe logistique
TD SYNNEX
Mississauga, ON
- Full-time
…workflow issues, identify root causes, and support order and product flow. Drives continuous improvement initiatives through Lean Sigma methodologies, SOP updates, and process…
Added 1 hour ago
R
Founding Engineer, Build and Deployment
Rainharbor
Toronto, ON
- Full-time
…clients' own environments. Few roles let one engineer see a product from the first checkpoint to live use, and leave their mark on…
Added 2 hours ago
SL
Department Sales Manager, Softgoods
Sporting Life
Laval, QC
- Full-time
Join us as a Softgoods Department Sales Manager, where you’ll lead our team in delivering exceptional service and helping customers find the perfect clothing and accessories for their…
Added 2 hours ago
C
Bilingual Sales Associate, Apartments.com - Montréal, Québec
CoStar
Montreal, QC
- Full-time
All new Sales Associates receive extensive classroom and field training, ensuring they are equipped with the product and industry knowledge needed to build market credibility, proudly…
Added 2 hours ago
HR
National Sales Executive
hirequity Recruitment Agency
Toronto, ON · Greater Toronto Area, Canada
- $60,000 to $70,000 CAD / year
- Full-time
Selling solutions, not a product and ideally to executive-level committees
Added 2 hours ago
C
CNC Machine Operator - Precision Equipment
CyberCoders
Chatham, NB
- $30 to $32 CAD / hour
- Contract
Use precision measuring instruments to verify product quality
Added 3 hours ago
P
National Account Manager - Digital Commerce eGrocery
PepsiCo
Mississauga, ON
- Full-time
…the online expansion of our grocery customers, leading the development of these key customer relationships and business operations across 1PEP. Success in this role will be measured by the…
Added 3 hours ago
R
Senior Full Stack Engineer (Rails & React)
REW.ca
Vancouver, BC
- Full-time
We are looking for a Senior Full Stack Engineer (Rails and React) who blends technical thought-leadership with hands-on development, architecture, and mentorship. This role will help shape…

Vena Solutions

Senior Manager, Account Management

Remote, Canada

Remote

$144,585 to $195,615 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $144,585 to $195,615 CAD / year
Job type: Full-time
Workplace: Remote
Experience: Experience leading a team of 5+ Account Managers or Sales Reps in a Manager capacity for more than 2 years
Posting language: English
Posted: Nov 2, 2026

Original job description

Senior Manager, Account Management

Department: Account Management Leadership

Employment Type: Full Time

Location: Canada - Remote (0002)

Reporting To: Lauren Chisholm

Compensation: CA$144,585 - CA$195,615 / year

Description

This is a flexible position and has the option of working in our Toronto office full time, hybrid throughout the week or working entirely remotely within Canada.

The Senior Manager, Account Management is responsible for leading a team of Account Managers to drive customer retention, expansion, and long-term value realization. This role ensures customers achieve outcomes aligned to their business goals while maximizing renewal rates and growth opportunities.

In addition to managing team performance, this role takes bigger ownership in segment-level outcomes (GRR, renewal risk, expansion) and operates as a strategic partner to Sales and CAM leadership.

How You'll Make an Impact

Provide ongoing performance feedback, coaching, and career development support.
Foster a high-performance, customer-centric culture aligned to company values.
Develop and coach future leaders, including Managers and senior ICs, with clear succession planning.
Align to and actively contribute to strategic workstreams that advance the overall Account Management function, beyond the needs of your individual segment or expansion targets.
Own segment-level renewal health and risk mitigation strategy, not just individual account execution.
Drive prioritization of resources (CAM, EMS, PS, Exec Outreach) across accounts to maximize impact.
Partner closely with Professional Services, EMS, Support, Product, and CAM team to support customer satisfaction.
Represent Account Management as needed in leadership planning, and cross-functional forums.
Operate and make decisions with a company-first mindset, balancing segment priorities with broader business objectives.
Monitor key performance metrics including expansion targets, renewal risk, customer health, and engagement.
Drive adoption of tools, processes, and best practices across the team.
Own operating cadence, reporting, and executive-ready updates for your segment.
Travel may be required for customer events

We'd Love to See

Experience leading a team of 5+ Account Managers or Sales Reps in a Manager capacity for more than 2 years
Excellent communication, coaching, and stakeholder management skills.
Ability to operate in a fast-paced, cross-functional environment.
Demonstrated ability to influence beyond direct reports and lead through ambiguity
Interest in AI and willingness to explore AI driven solutions to enhance performance and drive efficiencies

Base salary range 144,585 - 195,615 CAD

*Our salaries are tailored to roles, levels and locations. Your individual pay within this range is influenced by factors like work location, skills, experience and education. As you progress in your role, your compensation may adapt, offering flexibility for growth beyond initial levels. For specifics, your recruiter will provide details and address any questions during the hiring process.

Apply About employer

More about this job

Responsibilities

The Senior Manager leads a team of Account Managers to drive customer retention, expansion, and long-term value realization. They are responsible for segment-level outcomes, risk mitigation, and fostering a high-performance, customer-centric culture.

Requirements

Candidates must have over 2 years of experience leading a team of 5 or more Account Managers or Sales Representatives. Strong communication, coaching, and stakeholder management skills are required, along with the ability to operate in a fast-paced, cross-functional environment.

Skills

Team Leadership
Account Management
Customer Retention
Strategic Planning
Performance Coaching
Stakeholder Management
Risk Mitigation
Cross-functional Collaboration
Data Analysis
Communication Skills
Succession Planning
AI Literacy
Customer Satisfaction
Business Development

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Hiring contact

Lauren Chisholm

Keywords

Account Management
Customer Retention
Renewal Rates
Expansion
Strategic Partner
Performance Feedback
Coaching
Succession Planning
Risk Mitigation
Professional Services
Product
Customer Health
Engagement
AI
Leadership
Cross-functional
Reporting
Operating Cadence

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