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Added 7 mins ago
CC
Leadership Development Program (British Columbia)
Chick-fil-A Corporate Support Center
BC · British Columbia, Canada
- Full-time
…two different positions: Grand Opening Supervisor and Interim…
Added 7 mins ago
WC
Manager
West Coast Expeditions - Kayak Tours BC
Kyuquot, BC
- Full-time
Role Description The Manager is a full-time, on-site role based in Kyuquot, BC, responsible for overseeing day-to-day operations of the Wilderness Retreat and sea kayaking programs. This…
Added 7 mins ago
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Customer Service Representative
Nutrien
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- Full-time
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Added 7 mins ago
CC
Leadership Development Program (Alberta)
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AB · Alberta, Canada
- Full-time
…two different positions: Grand Opening Supervisor and Interim…
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FH
Housekeeping Operations Manager
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- Full-time
…furnishings, and elevated amenities. As the Housekeeping Operations Manager, you will play a critical leadership role in ensuring these newly renovated spaces are launched and maintained to…
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LC
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- Full-time
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SA
Unit Assistant – In-Patient Mental Health – Temporary Full Time
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…entry, billing functions, reporting, reception and customer service, document distribution and ordering and monitoring of supplies; some special assignments may…
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(CAN) Cashier
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- Part-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
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- Full-time
Now, if you were to come on board as one of our Hospitality / Unit Manager we’d ask you to do the following for us:
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M
Hospitality Manager
Maquise
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- Full-time
Now, if you were to come on board as our Hospitality Manager, we’d ask you to do the following for us:
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R
Branch Manager, College & Bathurst Branch
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Toronto, ON
- Full-time
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Added 7 mins ago
Co-op/Intern Engineering Student - Application Specialist (May 2027)
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Calgary, AB
…Actuation Inside Sales teams, based in Calgary. Reporting to the Manager, Application Specialists, this is an excellent opportunity to hone your customer service skills and expand your…
Added 7 mins ago
Co-op/Intern Business/Commerce Student - Proposal Coordinator (May 2027)
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…We are dedicated to providing exceptional sales, support and service experiences for our diverse customer base in industries such as mining, power, oil & gas, municipal, pulp & paper, and…
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Repair & Overhaul (R&O) Coordinator
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…position works closely with Procurement, Engineering and the Service Delivery team, in addition to other internal departments; while also liaising with external organizations including…
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T
Bilingual (Englis/French) Contact Center Rep II
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Markham, ON
- Full-time
…improvement of the overall customer experience by ensuring advice, service, and inquiries and/or issues are managed promptly and effectively under all…
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Toronto, ON
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Specialist, Designated Beauty Advisor (DBA) - Clinique
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Toronto, ON
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…relationships with customers that lead to an increase in sales, service, and loyalty. The Specialist (DBA) is also responsible for the achievement of the sales target of their assigned…
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Personal Banking Associate Trainee
TD
Winnipeg, MB
- Full-time
Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
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Manager, Advice Center Performance Strategy
TD
Toronto, ON
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Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
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Personal Banking Associate Trainee
TD
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Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
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Manager, Advice Center Coaching Design & Leader Enablement
TD
Toronto, ON
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Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
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Specialist, Designated Beauty Advisor (DBA) - Chantecaille
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Toronto, ON
- Full-time
…relationships with customers that lead to an increase in sales, service, and loyalty. The Specialist (DBA) is also responsible for the achievement of the sales target of their assigned…
Added 7 mins ago
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Designated Beauty Advisor - Estee Lauder
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Toronto, ON
- Full-time
…relationships with customers that lead to an increase in sales, service, and loyalty. The Specialist (DBA) is also responsible for the achievement of the sales target of their assigned…
Added 7 mins ago
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Waterloo, ON
Work with the supervisors, production manager and customer service to ensure all products are shipped to the customer on time
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Gas Bar Attendant
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Job Overview: Reporting to Gas Bar Manager You’ll be involved in:

Vena Solutions

Senior Manager, Solutions Services

Remote, Canada

Remote

$150,110 to $203,090 CAD / year · Full-time

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Job details

Pay: $150,110 to $203,090 CAD / year
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Nov 5, 2026

Original job description

Senior Manager, Solutions Services

Department: Solutions Services

Employment Type: Full Time

Location: Canada - Remote (0002)

Reporting To: Justin Chiu

Compensation: CA$150,110 - CA$203,090 / year

Description

This is a flexible position and has the option of working in our Toronto office full time, hybrid throughout the week or working entirely remotely within Canada.

As Senior Manager, Solutions Services at Vena, you will be responsible for providing strategic direction in the development and growth of the service sales and scoping function within the Professional Services organization. You will lead and support a team of Solution Services Managers leveraging consulting methodologies and product solutions to inspire customer confidence in the value of Professional Services through scoping and prescribing solutions and Professional offerings for clients and prospective clients to drive adoption and services revenue. You will serve as a critical link between Sales, Account Management and Professional Services teams to develop strategies and approaches for your team to articulate value, deliver insights, and recommend best practices for implementing Vena, all while upholding client satisfaction and the long-term success of product implementations.

How You'll Make an Impact

Lead and develop a team to drive revenue growth through consultative, value based selling of Vena’s Professional Services offerings for prospects and customers, tailoring pitches and recommended services to customers needs, outcomes and resources
Strategize and partner with Sales, Account Managers and Professional Services to refine and scale go-to-market strategies for delivery offerings
Serve as a senior escalation point for complex solutioning scenarios, guiding teams through ambiguity and ensuring high-quality scopes and proposals.
Drive continuous improvement initiatives across the services sales lifecycle (new logo and expansion), utilizing data-driven insights to optimize scoping engagement model, improve scoping efficiency and effectiveness, and elevate customer experience and trust
Analyze pipeline, closed deals and projects to develop trends and insights to inform on strategy, recommended approaches for customers
Lead cross-functional initiatives with (Product, Presales, PS, Sales, etc), contributing to product and methodology feedback loops, enablement planning, and strategic initiatives.
Engage closely with Professional Services team members and leaders to align on project health, implementation methodology, best practices, internal process and effort estimates
Continually search for ways to improve services offerings and the methods by which customers are supported by Vena through our services
Responsible for measuring and managing team to achieve KPIs and metrics (ie. ARR attainment, scoping accuracy, attach rates, and services margin contribution, CSAT, Budget Efficiency)
Travel (as required) to client sites.

We'd Love to See

7+ years experience in a Professional Services role implementing CPM or FP&A planning software, with focus in services sales/scoping, project management, or customer management
3+ years experience leading, coaching, and growing a team of direct reports or peers
Expert knowledge of financial processes and concepts – demonstrating ability to link financial requirements (planning/forecasting, reporting, consolidation) to solutions
Experience defining systems strategy, developing and soliciting business requirements, designing business solutions
You care about people and want others to succeed, demonstrating strong interpersonal skills
You enjoy working in cross-functional environments, taking lead and contributing to solve a customer/prospect’s need in order to achieve both customer and business success
Relevant experience working in sales in one or more of the following areas: prescribing services related to upselling, cross-selling, change orders, or solution best practices
Excellent business and technical presentation skills, communication (oral & written), and relationship-building skills, across all levels of management
You care about people and want others to succeed, demonstrating strong interpersonal skills
You enjoy working in cross-functional environments, taking lead and contributing to solve a customer/prospect’s need in order to achieve both customer and business success
Interest in AI and willingness to explore AI-driven solutions to enhance performance and drive efficiencies

Base salary range 150,110 - 203,090 CAD
*Our salaries are tailored to roles, levels and locations. Your individual pay within this range is influenced by factors like work location, skills, experience and education. As you progress in your role, your compensation may adapt, offering flexibility for growth beyond initial levels. For specifics, your recruiter will provide details and address any questions during the hiring process.

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More about this job

Responsibilities

The Senior Manager will lead a team to drive revenue growth through consultative selling of professional services and provide strategic direction for service scoping. They will act as a key liaison between sales, account management, and professional services to ensure high-quality project delivery and customer success.

Requirements

Candidates must have over 7 years of experience in professional services, specifically implementing CPM or FP&A software, along with at least 3 years of leadership experience. Strong knowledge of financial processes and the ability to design business solutions are essential for this role.

Skills

Professional Services
Solution Scoping
Team Leadership
Revenue Growth
Consultative Selling
CPM Software
FP&A Planning
Project Management
Financial Processes
Systems Strategy
Business Requirements
Cross-functional Collaboration
Data-driven Insights
Presentation Skills
Relationship Building
AI-driven Solutions

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Hiring contact

Justin Chiu

Keywords

Professional Services
CPM
FP&A
Solution Scoping
Revenue Growth
Consultative Selling
Project Management
Financial Planning
Forecasting
Reporting
Consolidation
Systems Strategy
Business Requirements
Cross-functional
AI
KPIs
ARR
CSAT
Go-to-market Strategy
Implementation Methodology

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