Find work in Canada.

341,296 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added just now
P
restaurant manager
Petro-Canada
Clarenville, NL
- Full-time
Added just now
BH
Registered Nurse – Critical Care #517-26
Brightshores Health System
Owen Sound, ON
- Part-time
Reporting to the Manager of Critical Care and Respiratory Therapy, the registered nurse focuses on the promotion of health and the assessment of the provision of care of and the treatment…
Added just now
CC
Pharmacist - Signing Bonus Available
CareRx Corporation
Victoria, BC
- $60 to $65 USD / hour
- Full-time
CareRx is looking for a Pharmacist to join our Victoriate am. Under the general direction of the designated Pharmacy Manager, the Pharmacist is responsible for ensuring that all…
Added just now
BH
Registered Nurse – Critical Care #516-26
Brightshores Health System
Owen Sound, ON
- Part-time
Reporting to the Manager of Critical Care and Respiratory Therapy, the registered nurse focuses on the promotion of health and the assessment of the provision of care of and the treatment…
Added just now
LH
Job Title Medical Care Aid
Lookout Housing + Health Society
Abbotsford, BC
- Internship
Under the direction of the Program Manager or designate, the Medical Care Aide will provide support to guests with complex needs who may be experiencing deteriorating physical health, in…
Added just now
BH
Registered Nurse – Ambulatory Care #518-26
Brightshores Health System
Owen Sound, ON
- Part-time
Reporting to the Manager, the Registered Nurse works as a collaborative member of the inter-disciplinary team to provide support to patients requiring hospital resources, technical support…
Added just now
BH
Nursing Coordinator – Emergency #519-26
Brightshores Health System
Owen Sound, ON
- Contract
Reporting to the Manager of Emergency, the Nursing Coordinator is responsible for the day-to-day activities in the Emergency Department. The Coordinator oversees the care given by other…
Added just now
LH
Job Title Janitor/ Maintenance
Lookout Housing + Health Society
Vancouver, BC
- Internship
The Janitor Maintenance Worker reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s Code…
Added just now
BH
Clinical Dietician – Allied Health #521-26
Brightshores Health System
Owen Sound, ON
- Volunteer
Reporting to the Manager, the Clinical Dietitian works within his/her scope of practice in an interprofessional team environment to coordinate all phases of nutrition care. This includes…
Added just now
CC
Global Account Manager
Cogent Communications
Toronto, ON · North York, ON
- Full-time
Added just now
LH
Job Title Program Support Worker
Lookout Housing + Health Society
Abbotsford, BC
- Full-time
The Program Support Worker reports to the Program Manager or designate and works in accordance with the mission and philosophy of Lookout Housing and Health Society including following…
Added just now
W
Senior Talent Acquisition Partner
WildBrain
Vancouver, BC
- Contract
Added just now
SS
Commercial Site Supervisor - Toronto
Securiguard Services Ltd.
Toronto, ON
- Full-time
Must be able to provide coaching, training, and update site Manager on new trainees progress
Added just now
RG
Housekeeping/Laundry Aide - Casual
Responsive Group Inc.
Prescott, ON
- Temporary
The Housekeeper/Laundry Aide reports to the Environmental Services Manager and is expected to maintain high standards of cleanliness and sanitation throughout the home by cleaning and…
Added just now
GC
Department Manager – Garden Supplies - Burnaby-Lougheed
GARDENWORKS Canada
Lougheed, AB
- Full-time
…guest service, and operational excellence. As the Department Manager for Garden Supplies, you’ll oversee the daily operations of the department - ensuring efficient inventory flow,…
Added just now
FM
Retail sales manager
Falls Market Liquor Express
Okanagan Falls, BC
- $24 to $30 CAD / hour
- Full-time
- On-site
Added 1 min ago
H
Manager-Unit Support
HealthCareersInSask.ca
Prince Albert, SK
- Full-time
Job Description: The Manager, Unit Support, is a key leader in Saskatchewan health care, partnering with system leaders to achieve our province’s healthcare goals. Reporting to the Director…
Added 1 min ago
H
Nurse A - Registered Nurse Registered Psych Nurse
HealthCareersInSask.ca
Canora, SK
- Full-time
…quality nursing care to clients. He/She is responsible to the Manager of the designated…
Added 1 min ago
T
Personal Banking Associate Trainee
TD
Temiskaming Shores, ON
- Full-time
Added 1 min ago
Events Assistant
Health Sciences North
Sudbury, ON
Reporting to the Manager, Community Engagement and Event Fundraising, the Events & Community Fundraising Coordinator will play a key role in the planning, coordination and successful…
Added 1 min ago
S
Operations Lead - Full Time
Sephora
Lethbridge, AB
- $20 to $23.55 CAD / hour
- Full-time
Passionate about clients. Regularly act as the Manager on Duty within the store. Engage with Beauty Advisors and clients on the sales floor whenever possible..
Added 2 mins ago
SM
Retail sales manager
Sunnyside Market Liquor Express
Peachland, BC
- $24 to $30 CAD / hour
- Full-time
- On-site
Added 2 mins ago
CI
Manager, administrative services
CFO Incorporated
Vancouver, BC
- From $66.11 CAD / hour
- Full-time
- On-site
Added 4 mins ago
AL
Account manager - sales
Altro Labels
Surrey, BC
- $58 to $62 CAD / hour
- Full-time
- On-site
Added 7 mins ago
PW
Store manager - retail
Purified Water Store
Port Coquitlam, BC
- $44 to $45 CAD / hour
- Full-time
- On-site

Vena Solutions

Technical Adoption Manager

Remote, Canada

Remote

$85,459 to $115,621 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $85,459 to $115,621 CAD / year
Job type: Full-time
Workplace: Remote
Experience: 5+ years of experience in Technical Account Management, Customer Success, Professional Services, or Technical Consulting within a SaaS organization
Posting language: English
Posted: Oct 8, 2026

Original job description

Technical Adoption Manager

Department: Customer Adoption Management

Employment Type: Full Time

Location: Canada - Remote (0002)

Compensation: CA$85,459 - CA$115,621 / year

Description

The Technical Adoption Manager is responsible for driving product adoption, ongoing optimization, and the technical health of Vena’s platform for assigned customers following implementation. Leveraging deep product and systems expertise, this role provides hands-on technical guidance to enable effective workflows, resolve configuration and performance challenges, and ensure customers continue to realize value from their Vena solution.

This role supports customers with elevated risk, complexity, or churn exposure and owns technical health and adoption outcomes for these accounts.

Acting as a trusted advisor, the Technical Adoption Manager partners closely with customers and Account Managers to support evolving business requirements, guide architectural and configuration decisions, and proactively identify risks and opportunities across the customer lifecycle. Through strong ownership of customer health and adoption outcomes, this role plays a key part in maximizing platform usage, supporting renewals and expansion, and mitigating churn through proactive technical enablement.

How You'll Make an Impact

Drive product usage and enable customers to effectively use their Vena solution to achieve intended business outcomes
Partner with customers and internal teams to create and execute adoption plans aligned to Customer Health and Renewal Playbook strategies
Shape and guide architectural and configuration changes to help customers fully realize the benefits of the Vena platform
Take ownership of adoption and retention-related KPIs, including NRR/GRR, product utilization metrics, and customer adoption score
Monitor product usage and customer health signals to identify risks, opportunities for improvement, and areas requiring intervention
Manage multiple customer health plans concurrently, ensuring timely delivery of activation, adoption, and value realization initiatives
Identify and address adoption challenges by working cross-functionally to deliver effective solutions
Serve as a trusted customer advocate and advisor, representing customer needs internally to influence product roadmaps, features, market offerings, and events while also guiding customers on best practices for reporting, planning and budgeting to maximize the platform
Lead and coordinate resolution of technical, configuration, and performance-related issues in partnership with Account Managers, Adoption Consultants, and Solution Architects
Identify and develop customer advocates while supporting customer education through training sessions, webinars, and enablement initiatives that showcase success stories and drive adoption
Travel as needed to client events and on-site engagements

We'd Love to See

5+ years of experience in Technical Account Management, Customer Success, Professional Services, or Technical Consulting within a SaaS organization
Experience supporting complex customer environments, high-risk accounts, or retention-focused initiatives; FP&A or Accounting experience preferred
Hands-on experience implementing, configuring, or supporting complex SaaS solutions, with the ability to understand and explain end-to-end customer architectures
Proven experience leading technical discussions, troubleshooting issues, and guiding solution design or remediation efforts
Experience managing a portfolio of customers with a strong track record of delivering high-quality customer outcomes
Strong organizational, time management, and prioritization skills, with the ability to manage multiple workstreams and shifting priorities
Ability to meet milestones and deadlines while maintaining accuracy, reliability, and attention to detail
Comfortable working independently in a self-managed environment while collaborating effectively within cross-functional teams
Demonstrated problem-solving skills, including the ability to identify gaps in process or execution and proactively recommend improvements
Experience using CRM and Customer Success tools such as Salesforce, Gainsight, or similar platforms

Base salary range $85,459-$115,621 CAD

*Our salaries are tailored to roles, levels and locations. Your individual pay within this range is influenced by factors like work location, skills, experience and education. As you progress in your role, your compensation may adapt, offering flexibility for growth beyond initial levels. For specifics, your recruiter will provide details and address any questions during the hiring process.

Apply About employer

More about this job

Responsibilities

The Technical Adoption Manager drives product adoption and technical health for assigned customers by providing hands-on guidance and optimizing workflows. They act as a trusted advisor to mitigate churn, support renewals, and ensure customers realize maximum value from the Vena platform.

Requirements

Candidates must have 5+ years of experience in Technical Account Management, Customer Success, or Professional Services within a SaaS environment. Strong expertise in complex solution architecture, troubleshooting, and managing customer portfolios is required.

Skills

Technical Account Management
Customer Success
SaaS
Product Adoption
Customer Retention
Solution Architecture
Configuration Management
Performance Optimization
Data Analysis
Project Management
Stakeholder Management
Salesforce
Gainsight
FP&A
Accounting
Technical Troubleshooting

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

Technical Adoption Manager
SaaS
Customer Success
Technical Account Management
Professional Services
Product Adoption
Customer Retention
NRR
GRR
Solution Architecture
Configuration
Salesforce
Gainsight
FP&A
Accounting
Customer Health
Workflow Optimization
Technical Enablement
Performance Management
Business Outcomes
Account Management
Customer Lifecycle
Data Analysis
Strategic Planning
Budgeting
Reporting
Cross-functional Collaboration
Problem Solving
Technical Consulting
Vena

Report this job