Find work in Canada.

341,767 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 2 mins ago
SS
K9 Dog Handler (Training Provided)
Securiguard Services Ltd.
Gibsons, BC
- Full-time
Conduct explosive or narcotics detection as directed by the K9 Manager, including searches of provisions, vehicles, equipment, air cargo, and facilities.
Added 2 mins ago
CT
SousChef, Line Cook, Kitchen Manager
Casa Toscana
Grimsby, ON
- Full-time
…encompassing responsibilities of a Sous Chef, Line Cook, and Kitchen Manager. Day-to-day tasks include preparing and cooking menu items to established recipes and standards, assisting with…
Added 2 mins ago
PF
Gestionnaire senior·e de la réussite client | Senior Customer Success Manager
Power Factors
Montreal, QC
- Full-time
Added 32 mins ago
GL
manager, logistics - transportation
G&C LOGISTICS
Mississauga, ON
- Full-time
Added 32 mins ago
S
Registered Nurse - Emergency Department - Temporary Part-Time 2026-18498 (2026-18498)
Sunnybrook
Toronto, ON
- Part-time
Reporting to the Patient Care Manager, the Registered Nurse in the Emergency Department works in collaboration with the entire health care team, the patient and family. Responsible for…
Added 32 mins ago
ST
transportation manager
SUPERSONIC TRANSPORT LTD
Surrey, BC
- Full-time
Added 32 mins ago
S
Research Associate (SRI) - Biological Sciences - Regular Full-Time 2026-18500 (2026-18500)
Sunnybrook
Toronto, ON
- Full-time
…proactively work with trainees, technicians and laboratory manager(s) to enable scientific excellence, promote collegiality and advance collaboration both within and external to the…
Added 32 mins ago
S
Registered Nurse - Emergency Department - Regular Full-Time 2026-18337 (2026-18337)
Sunnybrook
Toronto, ON
- Full-time
Reporting to the Patient Care Manager, the Registered Nurse in the Emergency Department works in collaboration with the entire health care team, the patient and family. Responsible for…
Added 32 mins ago
S
Registered Nurse - Emergency Department - Regular Full-Time 2026-18410 (2026-18410)
Sunnybrook
Toronto, ON
- Full-time
Reporting to the Patient Care Manager, the Registered Nurse in the Emergency Department works in collaboration with the entire health care team, the patient and family. Responsible for…
Added 32 mins ago
S
Registered Nurse - Emergency Department - Regular Full-Time 2026-18294 (2026-18294)
Sunnybrook
Toronto, ON
- Full-time
Reporting to the Patient Care Manager, the Registered Nurse in the Emergency Department works in collaboration with the entire health care team, the patient and family. Responsible for…
Added 32 mins ago
S
Registered Nurse - Emergency Department - Regular Part-Time - 2026-17534 (2026-17534)
Sunnybrook
Toronto, ON
- Part-time
Reporting to the Patient Care Manager, the Registered Nurse in the Emergency Department works in collaboration with the entire health care team, the patient and family. Responsible for…
Added 32 mins ago
S
Registered Nurse - Emergency Department - Regular Full-Time 2026-18486 (2026-18486)
Sunnybrook
Toronto, ON
- Full-time
Reporting to the Patient Care Manager, the Registered Nurse in the Emergency Department works in collaboration with the entire health care team, the patient and family. Responsible for…
Added 32 mins ago
S
Registered Nurse - Emergency Department - Regular Full-Time 2026-18127 (2026-18127)
Sunnybrook
Toronto, ON
- Full-time
Reporting to the Patient Care Manager, the Registered Nurse in the Emergency Department works in collaboration with the entire health care team, the patient and family. Responsible for…
Added 32 mins ago
S
Registered Nurse - Emergency Department - Regular Full-Time 2026-18690 (2026-18690)
Sunnybrook
Toronto, ON
- Full-time
Reporting to the Patient Care Manager, the Registered Nurse in the Emergency Department works in collaboration with the entire health care team, the patient and family. Responsible for…
Added 32 mins ago
S
Youth Advocate with Lived Experience - Family Navigation Project - Regular Full-Time - 2026-18956 (2026-18956)
Sunnybrook
Toronto, ON
- Full-time
…support, validation, hope, and practical insight. We’ll provide training, mentorship, and ongoing support to help you share your lived experience in a way that protects your well-being and…
Added 32 mins ago
S
Patient Education Specialist - Patient Education, Odette Cancer Centre - Temporary full-time - 2026-18991 (2026-18991)
Sunnybrook
Toronto, ON
- Full-time
Reporting to the Manager of Patient and Family Education, The Patient Education Specialist will lead and support patient education initiatives at the Odette Cancer Centre, including…
Added 32 mins ago
S
Education Faculty (Advanced Care Paramedics & Primary Care Paramedics) - Prehospital Medicine/Regional Base Hospital Program - Casual - 2026-18437 (2026-18437)
Sunnybrook
Toronto, ON
- Other
Assist in the development and delivery of Base Hospital programs such as CME, return to practice, MOH regional training programs, certification events, maintenance of certification and…
Added 32 mins ago
S
Laboratory Information System Analyst - Laboratory Information Services - Temporary Full-Time 2026-18987 (2026-18987)
Sunnybrook
Toronto, ON
- Full-time
Provides LIS support to both internal and external users, reporting directly to the LIS Manager
Added 32 mins ago
S
Registered Nurse - Emergency Department - Regular Full-Time 2026-18944 (2026-18944)
Sunnybrook
Toronto, ON
- Full-time
Reporting to the Patient Care Manager, the Registered Nurse in the Emergency Department works in collaboration with the entire health care team, the patient and family. Responsible for…
Added 32 mins ago
S
Registered Nurse - Emergency Department - Regular Full-Time 2026-18928 (2026-18928)
Sunnybrook
Toronto, ON
- Full-time
Reporting to the Patient Care Manager, the Registered Nurse in the Emergency Department (ED) works in collaboration with other members of the multidisciplinary team, the patient and family.…
Added 32 mins ago
CH
Laundry Worker II
Covenant Health Canada
Bonnyville, AB
- Full-time
…quota changes and extra stock requirements to the supervisor or manager, coworkers and/or suppliers. This position transports clean and dirty laundry throughout the facility maintaining…
Added 32 mins ago
S
Charge Technologist - Flow Cytometry - Regular Full-time 2026-17843 (2026-17843)
Sunnybrook
Toronto, ON
- Full-time
Works with the Manager, Supervisor, Medical/Scientific leads, QAO, and Technical Team, to actively promote and achieve the goals and objectives for Flow Cytometry
Added 32 mins ago
NB
Chief Application Analyst
National Bank of Canada
Toronto, ON
- Full-time
You are part of a team of 7 colleagues in the Electronic Trading sector and will report to the Senior Manager.
Added 32 mins ago
NB
Senior AI Scientist
National Bank of Canada
Montreal, QC
- Full-time
Within the Model Risk Management sector, you are part of a specialized growth team and report to the Senior Manager – AI Model Risk Management. Our team stands out for its combination of…
Added 32 mins ago
NB
Banking Advisor
National Bank of Canada
Montreal, QC
- Full-time
…availability. This position reports to the Customer service Branch Manager or the Branch Manager. Every day, you will work with a team of a experts specialized in investment, credit,…

Vena Solutions

Technical Adoption Manager

Remote, Canada

Remote

$85,459 to $115,621 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $85,459 to $115,621 CAD / year
Job type: Full-time
Workplace: Remote
Experience: 5+ years of experience in Technical Account Management, Customer Success, Professional Services, or Technical Consulting within a SaaS organization
Posting language: English
Posted: Oct 8, 2026

Original job description

Technical Adoption Manager

Department: Customer Adoption Management

Employment Type: Full Time

Location: Canada - Remote (0002)

Compensation: CA$85,459 - CA$115,621 / year

Description

The Technical Adoption Manager is responsible for driving product adoption, ongoing optimization, and the technical health of Vena’s platform for assigned customers following implementation. Leveraging deep product and systems expertise, this role provides hands-on technical guidance to enable effective workflows, resolve configuration and performance challenges, and ensure customers continue to realize value from their Vena solution.

This role supports customers with elevated risk, complexity, or churn exposure and owns technical health and adoption outcomes for these accounts.

Acting as a trusted advisor, the Technical Adoption Manager partners closely with customers and Account Managers to support evolving business requirements, guide architectural and configuration decisions, and proactively identify risks and opportunities across the customer lifecycle. Through strong ownership of customer health and adoption outcomes, this role plays a key part in maximizing platform usage, supporting renewals and expansion, and mitigating churn through proactive technical enablement.

How You'll Make an Impact

Drive product usage and enable customers to effectively use their Vena solution to achieve intended business outcomes
Partner with customers and internal teams to create and execute adoption plans aligned to Customer Health and Renewal Playbook strategies
Shape and guide architectural and configuration changes to help customers fully realize the benefits of the Vena platform
Take ownership of adoption and retention-related KPIs, including NRR/GRR, product utilization metrics, and customer adoption score
Monitor product usage and customer health signals to identify risks, opportunities for improvement, and areas requiring intervention
Manage multiple customer health plans concurrently, ensuring timely delivery of activation, adoption, and value realization initiatives
Identify and address adoption challenges by working cross-functionally to deliver effective solutions
Serve as a trusted customer advocate and advisor, representing customer needs internally to influence product roadmaps, features, market offerings, and events while also guiding customers on best practices for reporting, planning and budgeting to maximize the platform
Lead and coordinate resolution of technical, configuration, and performance-related issues in partnership with Account Managers, Adoption Consultants, and Solution Architects
Identify and develop customer advocates while supporting customer education through training sessions, webinars, and enablement initiatives that showcase success stories and drive adoption
Travel as needed to client events and on-site engagements

We'd Love to See

5+ years of experience in Technical Account Management, Customer Success, Professional Services, or Technical Consulting within a SaaS organization
Experience supporting complex customer environments, high-risk accounts, or retention-focused initiatives; FP&A or Accounting experience preferred
Hands-on experience implementing, configuring, or supporting complex SaaS solutions, with the ability to understand and explain end-to-end customer architectures
Proven experience leading technical discussions, troubleshooting issues, and guiding solution design or remediation efforts
Experience managing a portfolio of customers with a strong track record of delivering high-quality customer outcomes
Strong organizational, time management, and prioritization skills, with the ability to manage multiple workstreams and shifting priorities
Ability to meet milestones and deadlines while maintaining accuracy, reliability, and attention to detail
Comfortable working independently in a self-managed environment while collaborating effectively within cross-functional teams
Demonstrated problem-solving skills, including the ability to identify gaps in process or execution and proactively recommend improvements
Experience using CRM and Customer Success tools such as Salesforce, Gainsight, or similar platforms

Base salary range $85,459-$115,621 CAD

*Our salaries are tailored to roles, levels and locations. Your individual pay within this range is influenced by factors like work location, skills, experience and education. As you progress in your role, your compensation may adapt, offering flexibility for growth beyond initial levels. For specifics, your recruiter will provide details and address any questions during the hiring process.

Apply About employer

More about this job

Responsibilities

The Technical Adoption Manager drives product adoption and technical health for assigned customers by providing hands-on guidance and optimizing workflows. They act as a trusted advisor to mitigate churn, support renewals, and ensure customers realize maximum value from the Vena platform.

Requirements

Candidates must have 5+ years of experience in Technical Account Management, Customer Success, or Professional Services within a SaaS environment. Strong expertise in complex solution architecture, troubleshooting, and managing customer portfolios is required.

Skills

Technical Account Management
Customer Success
SaaS
Product Adoption
Customer Retention
Solution Architecture
Configuration Management
Performance Optimization
Data Analysis
Project Management
Stakeholder Management
Salesforce
Gainsight
FP&A
Accounting
Technical Troubleshooting

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

Technical Adoption Manager
SaaS
Customer Success
Technical Account Management
Professional Services
Product Adoption
Customer Retention
NRR
GRR
Solution Architecture
Configuration
Salesforce
Gainsight
FP&A
Accounting
Customer Health
Workflow Optimization
Technical Enablement
Performance Management
Business Outcomes
Account Management
Customer Lifecycle
Data Analysis
Strategic Planning
Budgeting
Reporting
Cross-functional Collaboration
Problem Solving
Technical Consulting
Vena

Report this job