Find work in Canada.

340,347 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 5 mins ago
MB
Business Advisor
Modern Beauty Supplies
Prince George, BC
- Full-time
We are currently seeking a motivated, relationship-focused Business Advisor (Independent Contractor) to represent Modern Beauty and support professional beauty clients across the Prince…
Added 5 mins ago
CC
Sales Representative - Facility Services
Cintas Canada
Kamloops, BC
- Full-time
…practice valuable skills in cold-calling, in-person sales, product demonstrations, negotiations, objection-handling, and…
Added 5 mins ago
OD
Salesforce Lead
OSI Digital
Toronto, ON
- Full-time
Act as the primary Salesforce solution advisor to business stakeholders, translating business requirements into scalable Salesforce architecture and implementation strategies.
Added 20 mins ago
Beauty Advisor/Artist Beauty Advisor - The Cosmetic Company Store- Seasonal Part time - Quebec (QC)
Estée Lauder Companies
Montreal, QC
Added 20 mins ago
M
Cloud Solution Architect
Microsoft
Toronto, ON
- Full-time
You will drive positive Customer Satisfaction and become a trusted advisor as well as provide feedback and insights from customers/partners and be the Voice of Customer to share insights…
Added 49 mins ago
BG
Customer Support Advisor (CSA)
Brandt Group of Companies
Mississauga, ON
- Full-time
Brandt Tractor Ltd is currently seeking a Customer Support Advisor (CSA) for our Mississauga location.
Added 49 mins ago
P
Portfolio Manager, Multi-Asset Wealth Solutions
Purpose
Toronto, ON
- Full-time
…entrepreneur Som Seif, the company is developing a diversified product platform aimed at addressing historically underserved segments of the market. Purpose Unlimited’s businesses include…
Added 49 mins ago
NB
Senior Treasury Manager, Creative Media & Technology
National Bank of Canada
Vancouver, BC
- Full-time
You will act as a trusted advisor to a diverse client base that may include software and SaaS companies, gaming studios, digital media organizations, film and television production…
Added 49 mins ago
K
Senior Compliance Officer
Kelly
Ottawa, ON · Kanata, ON
- $50 to $53 USD / hour
- Full-time
Provide compliance guidance to sales, presales, product management, and other business functions.
Added 50 mins ago
C
Concepteur de solutions de sécurité (Security Solutions Designer)
Cisco
Montreal, QC
- Full-time
As an advisor to the customer, you’ll be working with technology experts to craft architectures and configure products to meet customer-specific needs, are prepared to lead all technical…
Added 1 hour ago
CB
07329 Inside Sales
CosmoProf Beauty
Saskatoon, SK
- Part-time
The Sales Associate/Beauty Advisor will focus on one primary objective – creating a memorable shopping experience for our customers. We are continually searching for passionate beauty…
Added 1 hour ago
B
Manager - Programs Management, Strategy, Process & Tools
Bombardier
Montreal, QC
- Full-time
Serve as a trusted advisor to senior leadership by providing strategic insights, performance analysis, and recommendations to support critical business decisions.
Added 2 hours ago
A
Senior Sales Representative, Core Major Accounts (Hunter)
ADP
Calgary, AB
- Full-time
Consistently attain or exceed 100% of assigned revenue and product goals
Added 2 hours ago
VS
Technical Adoption Manager
Vena Solutions
Remote, Canada
- $85,459 to $115,621 CAD / year
- Full-time
- Remote
Serve as a trusted customer advocate and advisor, representing customer needs internally to influence product roadmaps, features, market offerings, and events while also guiding customers…
Added 2 hours ago
Product Advisor - Jim Pattison Toyota Northshore
The Jim Pattison Auto Group
North Vancouver, BC
…savvy, and personable individual to join our sales team as a Product Advisor. If you strive to achieve excellence in customer satisfaction and relationship building, this opportunity is for…
Added 2 hours ago
OD
Salesforce Lead
OSI Digital
Toronto, ON
- $40,000 to $130,000 CAD / year
- Full-time
Act as the primary Salesforce solution advisor to business stakeholders, translating business requirements into scalable Salesforce architecture and implementation strategies.
Added 2 hours ago
ME
Seasonal Store Advisor
Mountain Equipment Company
Essa, ON
- $19.18 to $19.89 CAD / hour
- Temporary
…new things and plan new adventures – and as a Seasonal Store Advisor, you’ll be there to help make it all…
Added 3 hours ago
SI
Senior Director, Revenue Management
Saputo Inc.
Georgetown, ON · Vaughan, ON · Montreal, QC
- Full-time
Serve as a trusted advisor to senior Sales, Finance, Category & Product, Marketing, Operations, and Supply Chain leaders, constructively challenging assumptions and recommending action.
Added 3 hours ago
P
Senior Product Manager, Digital Assets Squad
Purpose
Toronto, ON
- Full-time
…entrepreneur Som Seif, the company is developing a diversified product platform aimed at addressing historically underserved segments of the market. Purpose Unlimited’s businesses include…
Added 3 hours ago
P
Senior Product Manager, Fund Management
Purpose
Toronto, ON
- Full-time
…entrepreneur Som Seif, the company is developing a diversified product platform aimed at addressing historically underserved segments of the market. Purpose Unlimited’s businesses include…
Added 3 hours ago
MG
Part-Time Seasonal Sales Support Advisor (Montreal Holt Renfrew)
Moncler Group
Montreal, QC
- Part-time
Working across both front of house (FOH) and back of house (BOH), the Seasonal Sales Support Advisor partners with Client Advisors, Operations, Visual Merchandising, and store management to…
Added 3 hours ago
MG
Part-Time Seasonal Sales Support Advisor (Royalmount)
Moncler Group
Montreal, QC
- Part-time
Working across both front of house (FOH) and back of house (BOH), the Seasonal Sales Support Advisor partners with Client Advisors, Operations, Visual Merchandising, and store management to…
Added 4 hours ago
SP
Customer Success Manager - Global Public Sector
Salesforce Partner Canada
Toronto, ON
- Full-time
…functions as an extension of the customer’s workforce and a trusted advisor, providing guidance and advice to customer organizations. The CSM is responsible for identifying and addressing…
Added 4 hours ago
EI
Senior Advisor
ExcelGens, Inc.
Montreal, QC
- Contract
Job Title: Senior Advisor – Operational & Closure Readiness
Added 4 hours ago
S
Customer Success Manager - Global Public Sector
Salesforce
Toronto, ON · Canada - Toronto
- Full-time
…functions as an extension of the customer’s workforce and a trusted advisor, providing guidance and advice to customer organizations. The CSM is responsible for identifying and addressing…

Vena Solutions

Technical Adoption Manager

Remote, Canada

Remote

$85,459 to $115,621 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $85,459 to $115,621 CAD / year
Job type: Full-time
Workplace: Remote
Experience: 5+ years of experience in Technical Account Management, Customer Success, Professional Services, or Technical Consulting within a SaaS organization
Posting language: English
Posted: Oct 8, 2026

Original job description

Technical Adoption Manager

Department: Customer Adoption Management

Employment Type: Full Time

Location: Canada - Remote (0002)

Compensation: CA$85,459 - CA$115,621 / year

Description

The Technical Adoption Manager is responsible for driving product adoption, ongoing optimization, and the technical health of Vena’s platform for assigned customers following implementation. Leveraging deep product and systems expertise, this role provides hands-on technical guidance to enable effective workflows, resolve configuration and performance challenges, and ensure customers continue to realize value from their Vena solution.

This role supports customers with elevated risk, complexity, or churn exposure and owns technical health and adoption outcomes for these accounts.

Acting as a trusted advisor, the Technical Adoption Manager partners closely with customers and Account Managers to support evolving business requirements, guide architectural and configuration decisions, and proactively identify risks and opportunities across the customer lifecycle. Through strong ownership of customer health and adoption outcomes, this role plays a key part in maximizing platform usage, supporting renewals and expansion, and mitigating churn through proactive technical enablement.

How You'll Make an Impact

Drive product usage and enable customers to effectively use their Vena solution to achieve intended business outcomes
Partner with customers and internal teams to create and execute adoption plans aligned to Customer Health and Renewal Playbook strategies
Shape and guide architectural and configuration changes to help customers fully realize the benefits of the Vena platform
Take ownership of adoption and retention-related KPIs, including NRR/GRR, product utilization metrics, and customer adoption score
Monitor product usage and customer health signals to identify risks, opportunities for improvement, and areas requiring intervention
Manage multiple customer health plans concurrently, ensuring timely delivery of activation, adoption, and value realization initiatives
Identify and address adoption challenges by working cross-functionally to deliver effective solutions
Serve as a trusted customer advocate and advisor, representing customer needs internally to influence product roadmaps, features, market offerings, and events while also guiding customers on best practices for reporting, planning and budgeting to maximize the platform
Lead and coordinate resolution of technical, configuration, and performance-related issues in partnership with Account Managers, Adoption Consultants, and Solution Architects
Identify and develop customer advocates while supporting customer education through training sessions, webinars, and enablement initiatives that showcase success stories and drive adoption
Travel as needed to client events and on-site engagements

We'd Love to See

5+ years of experience in Technical Account Management, Customer Success, Professional Services, or Technical Consulting within a SaaS organization
Experience supporting complex customer environments, high-risk accounts, or retention-focused initiatives; FP&A or Accounting experience preferred
Hands-on experience implementing, configuring, or supporting complex SaaS solutions, with the ability to understand and explain end-to-end customer architectures
Proven experience leading technical discussions, troubleshooting issues, and guiding solution design or remediation efforts
Experience managing a portfolio of customers with a strong track record of delivering high-quality customer outcomes
Strong organizational, time management, and prioritization skills, with the ability to manage multiple workstreams and shifting priorities
Ability to meet milestones and deadlines while maintaining accuracy, reliability, and attention to detail
Comfortable working independently in a self-managed environment while collaborating effectively within cross-functional teams
Demonstrated problem-solving skills, including the ability to identify gaps in process or execution and proactively recommend improvements
Experience using CRM and Customer Success tools such as Salesforce, Gainsight, or similar platforms

Base salary range $85,459-$115,621 CAD

*Our salaries are tailored to roles, levels and locations. Your individual pay within this range is influenced by factors like work location, skills, experience and education. As you progress in your role, your compensation may adapt, offering flexibility for growth beyond initial levels. For specifics, your recruiter will provide details and address any questions during the hiring process.

Apply About employer

More about this job

Responsibilities

The Technical Adoption Manager drives product adoption and technical health for assigned customers by providing hands-on guidance and optimizing workflows. They act as a trusted advisor to mitigate churn, support renewals, and ensure customers realize maximum value from the Vena platform.

Requirements

Candidates must have 5+ years of experience in Technical Account Management, Customer Success, or Professional Services within a SaaS environment. Strong expertise in complex solution architecture, troubleshooting, and managing customer portfolios is required.

Skills

Technical Account Management
Customer Success
SaaS
Product Adoption
Customer Retention
Solution Architecture
Configuration Management
Performance Optimization
Data Analysis
Project Management
Stakeholder Management
Salesforce
Gainsight
FP&A
Accounting
Technical Troubleshooting

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

Technical Adoption Manager
SaaS
Customer Success
Technical Account Management
Professional Services
Product Adoption
Customer Retention
NRR
GRR
Solution Architecture
Configuration
Salesforce
Gainsight
FP&A
Accounting
Customer Health
Workflow Optimization
Technical Enablement
Performance Management
Business Outcomes
Account Management
Customer Lifecycle
Data Analysis
Strategic Planning
Budgeting
Reporting
Cross-functional Collaboration
Problem Solving
Technical Consulting
Vena

Report this job