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Added 7 mins ago
P
Plant Director
Prysmian
Saint-Jérôme, QC · St Jerome
- Full-time
Prysmian Group is the global leader in energy and telecom cable systems. Every year, we manufacture thousands of miles of underground and submarine cables for power transmission and…
Added 7 mins ago
W
Field Engineer
Weir
Rouyn-Noranda, QC
- Full-time
We are a global leader in mining technology for a sustainable future. We help our customers extract the resources the world needs more efficiently and more sustainably. Our planet’s future…
Added 7 mins ago
T
Personal Banking Associate - l'Assomption Branch
TD
L'Assomption, QC
- Full-time
…faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together,…
Added 7 mins ago
T
Personal Banking Associate - New Glasgow
TD
New Glasgow, NS
- Part-time
…faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together,…
Added 7 mins ago
T
Customer Experience Associate
TD
Sherwood Park, AB
- Part-time
…faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together,…
Added 7 mins ago
T
Financial Crime Risk Specialist (5440)
TD
Toronto, ON
- Full-time
…implementation, resolve challenges, and drive alignment on key…
Added 7 mins ago
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Financial Planner
TD
Toronto, ON
- Full-time
…faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together,…
Added 7 mins ago
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Personal Banking Associate - Mandarin or Spanish Language Skills an Asset
TD
Surrey, BC
- Full-time
…faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together,…
Added 7 mins ago
SL
Manager Forecasting, Workforce Management
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Montreal Metcalfe
- Full-time
We are looking for a versatile leader to lead the forecasting and capacity planning function within Canadian Operations. In this role, you will drive the development, implementation, and…
Added 7 mins ago
Director, Innovation
Ipsos
Toronto, ON
…renovation strategies as a cornerstone to their business growth. Key sectors you would be supporting include Packaged Goods and/or Quick Serve Restaurant, and potentially Financial…
Added 7 mins ago
CT
Category Business Manager - Hardgoods (12 Month Contract)
Canadian Tire Corporation
Calgary, AB · Quarry Park
- Full-time
Reporting to the AVP, the Category Business Manager is the key leader in the Merchandising Strategic Business Unit (SBU). Operating as the business owner for the category, within…
Added 7 mins ago
FH
Medical Leader - Geographical Area (North, East, South)
Fraser Health
BC · Fraser Health, British Columbia
- Part-time
Fraser Health Long-Term Care & Assisted Living is inviting applications for a Medical Leader, Fraser East.
Added 7 mins ago
WM
Forklift Operator, MRF - Afternoon Shift
Waste Management, Inc. (WM)
Edmonton, AB
- Full-time
Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with…
Added 7 mins ago
WM
Forklift Operator, MRF - Swing Shift
Waste Management, Inc. (WM)
Edmonton, AB
- Full-time
Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with…
Added 7 mins ago
WM
Forklift Operator, MRF - Day Shift
Waste Management, Inc. (WM)
Edmonton, AB
- Full-time
Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with…
Added 7 mins ago
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Distribution Account Manager, Canada
Axis Communications
Toronto, ON · Canada - ON - Toronto
- Full-time
…distribution channel. This is your chance to shape how a global leader in network video reaches the…
Added 7 mins ago
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Montréal Centre – Événement de recrutement en personne (18 novembre 2026)
TD
Montreal, QC
- Part-time
…faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together,…
Added 7 mins ago
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Mid-Market Solution Sales Executive
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Waterloo, ON
- Full-time
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Added 7 mins ago
IC
Mechanical, Lead Hand- EN
IAMGOLD Corporation
Gogama, ON
- Full-time
Act as a visible safety leader by promoting safe work practices, conducting field inspections, and ensuring compliance with company policies and regulatory requirements.
Added 7 mins ago
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Part-Time Key Lead (Toronto Premium Outlets)
Knix
Milton, ON
- $22.7 CAD / hour
- Part-time
We are looking for a dynamic and results-driven Key Lead to join our team. In this role, you will be at the heart of our store operations - fostering an inclusive environment, coaching a…
Added 8 mins ago
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Head of U.S. Commercial
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- Full-time
…our U.S. presence, we are seeking an experienced commercial leader to drive sustainable, profitable growth and strengthen our commercial…
Added 8 mins ago
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PINK Supervisor-Toronto Eaton Centre
Victoria’s Secret & Co.
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- Full-time
A Victoria’s Secret & Co PINK Supervisor is a values-based leader who delivers exceptional customer and associate experiences to grow brand top-line sales. This role is accountable for…
Added 8 mins ago
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Key Lead (Lime Ridge Mall)
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- $22 CAD / hour
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Added 8 mins ago
TP
Director/Sr. Director Generics Corporate, Wholesale and Hospital Account Sales Leader (National)
Teva Pharmaceuticals
Toronto, ON
- Full-time
The Gx Corporate & Wholesale Account Sales Leader provides national leadership for the corporate pharmacy customer portfolio and hospital s across Canada. This role develops and executes…
Added 8 mins ago
MM
Truck Driver
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Calgary, AB
- Full-time
…technology, Modine has sharpened its focus as a specialized leader in commercial HVAC and data center solutions into a new era. Throughout this evolution, our dynamic and collaborative…

Veolia Environnement SA

Administrative Assistant

13030 148 Street Northwest, Edmonton, AB, T5L 2H8, Canada

Full-time

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Job details

Job type: Full-time
Experience: 3-4 years of professional experience working in a manufacturing environment.
Posting language: English
Posted: Nov 6, 2026

Original job description

Company Description

Veolia is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework,

Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Description

The Administrative Assistant serves as the primary coordinator for end-to-end order management, ensuring seamless execution from initial order entry through final delivery. This role acts as a critical liaison between customers, production teams, and internal stakeholders to facilitate timely order fulfillment while proactively identifying and resolving potential obstacles. The position requires strong organizational skills to accurately process orders, coordinate with plant operations for scheduling, and manage urgent expediting requests.

As a customer-facing representative, you will handle inquiries, resolve escalations, and maintain consistent communication to ensure exceptional service delivery. Additionally, this role encompasses mentoring new team members and spearheading process improvement initiatives to enhance operational efficiency and customer satisfaction. The ideal candidate will demonstrate excellent communication abilities, cross-functional collaboration skills, and a proactive approach to problem-solving in a fast-paced environment.

This role will report directly to the Plant Manager.

Key Characteristics

Proactive Communication Skills: Ability to anticipate issues, maintain consistent dialogue with customers and internal stakeholders, and provide timely updates throughout the order lifecycle to prevent roadblocks and manage expectations.
Cross-Functional Coordination: Strong capability to collaborate effectively across multiple departments (production, planning, sales) to ensure seamless order management from entry to delivery while balancing competing priorities.
Problem-Solving and Escalation Management: Skilled at quickly identifying obstacles, resolving customer concerns, handling urgent requests and escalations with composure, and implementing solutions that satisfy both customer needs and operational constraints.
Leadership and Continuous Improvement Mindset: Demonstrated ability to mentor and develop team members while driving process optimization initiatives that enhance efficiency, accuracy, and customer satisfaction.

Duties & Responsibilities

Process standard, complex, and key account orders accurately and efficiently in the system
Manage order-related issues and coordinate with internal teams to ensure on-time, in-full delivery to customers
Coordinate with plant/production teams to schedule and prioritize orders
Communicate proactively with customers regarding order status and potential issues
Identify and resolve potential roadblocks throughout the order fulfillment process
Collaborate with planning team to expedite urgent customer requests
Respond to customer inquiries via phone and written communication
Handle special customer queries, urgent requests, and escalations with professional and timely communication
Execute project billing activities and ensure accurate invoicing for customer accounts
Conduct root cause analysis to identify process gaps and implement improvements that enhance customer experience
Serve as gatekeeper for customer data integrity by coordinating with relevant departments to maintain accurate information in the ERP system
Contribute to IT projects and system enhancement initiatives to improve operational efficiency
Initiate and manage break-fix requests to resolve system or process issues
Lead and participate in cross-functional projects aimed at improving order management and customer service processes
Handle escalations from customers and sales team members
Provide support and assistance to key customer accounts
Train and mentor new team members on processes and procedures
Maintain regular communication with internal stakeholders throughout order lifecycle
Monitor order progress and proactively address delays or complications

Knowledge, Skills & Abilities

High level of attention to detail and documentation
Strong computer, math, and problem-solving skills
Ability to multitask and maintain focus in a fast-paced environment
Ability to work independently and make decisions and recommendations
Possess the verbal and written communication skills to proactively communicate with on-site personnel and remote team and respond to their concerns.
Ability to maintain composure during escalations and communicate complex information clearly.

Qualifications

Education & Experience Required:

Bachelor’s degree, associate degree (two-year college or technical school), or equivalent experience.
3-4 years of professional experience working in a manufacturing environment.

Preferred:

Experience in Sales Force
Experience working in the chemical industry
SAP Experience

Additional Information

Compensation:

The compensation range is tied to the market for similarly bench-marked roles. The range is not an absolute, but a guide, and offers will be based on the individual candidate’s knowledge, skills, experience and market conditions, as well as internal peer equity. Depending upon all the preceding considerations for the final selected individual candidate, the offer may be lower or higher than the stated range: $20-30 CAD.

Artificial Intelligence (AI) Disclosure:

We do not use Artificial Intelligence (AI) to screen, assess, or select applicants for this position.

Vacancy Status:

This posting is for an existing vacancy.

We realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace.

Medical, Dental, & Vision Insurance Starting Day 1!
Life Insurance
Paid Time Off
Paid Holidays
Parental Leave
401(k) Plan - 3% default contribution plus matching!
Flexible Spending & Health Saving Accounts
AD&D Insurance
Disability Insurance
Tuition Reimbursement

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of

this posting. The Company reserves the right to modify this information at any time, subject to

applicable law.

****Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will

not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity****

Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have

a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes

and candidate profiles will be deemed the property of the company and no fee will be due.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

Contract type: Standard

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More about this job

Responsibilities

The Administrative Assistant manages end-to-end order fulfillment, acting as a liaison between customers and production teams to ensure timely delivery. They also lead process improvement initiatives and mentor team members to enhance operational efficiency.

Requirements

Candidates must have 3-4 years of professional experience in a manufacturing environment and hold at least an associate degree. Proficiency in order management processes and strong communication skills are essential for this role.

Skills

Order management
Customer service
Process improvement
Cross-functional collaboration
Problem-solving
Data integrity
ERP systems
Communication
Mentoring
Scheduling
Invoicing
Root cause analysis
Attention to detail
Multitasking
Escalation management

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Paid Time Off
Paid Holidays
Parental Leave
401(k) Plan
Flexible Spending Account
Health Saving Account
AD&D Insurance
Disability Insurance
Tuition Reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Administrative Assistant
Order Management
Manufacturing
SAP
Salesforce
Chemical Industry
ERP
Customer Service
Process Optimization
Supply Chain
Billing
Invoicing
Root Cause Analysis
Plant Operations
Decarbonization
Environmental Services
Water Technology
Data Integrity
Project Coordination
Escalation Management

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