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Added 5 mins ago
D
Marketing Coordinator, Quebec
Dormez-vous
Pointe-Claire, QC
- Full-time
We are looking for a Marketing Coordinator, Quebec, to support the delivery of Dormez-vous marketing campaigns for the Quebec market. In this role, you will review French adaptations of…
Added 5 mins ago
TS
Senior Project Manager
TalentSphere Staffing Solutions
Mississauga, ON
- Full-time
The Senior Project Manager will take overall responsibility for the planning and delivery of assigned projects, including financial performance, schedule, contracts, client relationships,…
Added 5 mins ago
FC
Senior Workday Functional Specialist
Fanshawe College
London, ON
- Full-time
Reporting to the Manager, Workday Human Capital Management (HCM), the Senior Workday Functional Specialist - HCM provides specialized functional and technical expertise in the support,…
Added 5 mins ago
J
Senior Conveyance Project Manager
Jacobs
Burnaby, BC
- $150,000 to $200,000 CAD / year
- Full-time
…acquisition of new projects, as well as perform the role of Project Manager supporting various projects and programs within a defined client portfolio. You’ll effectively lead and manage…
Added 5 mins ago
GM
Senior Buyer
G Mining Services / G Services Miniers
Brossard, QC
- Full-time
Under the supervision of the Procurement Manager, the Buyer manages the project's supply, material, equipment, and machinery requirements. Specifically, he/she will be called upon to:
Added 5 mins ago
AE
Project Manager, Water
Associated Engineering
AB · Edmonton, AB
- Full-time
Associated Engineering, a proudly Canadian, Employee-owned Company is seeking an experienced and dedicated Project Manager, Water to join our team in our Edmonton office. In this role you…
Added 5 mins ago
AE
Project Manager, Buildings Structural
Associated Engineering
AB · Edmonton, AB
- Full-time
Associated Engineering, a proudly Canadian, Employee-owned Company is seeking an experienced and dedicated Project Manager, Building Structural to join our team in our Edmonton office. In…
Added 5 mins ago
UO
Clinical Trial Systems Lead, Calgary Centre for Clinical Research
University of Calgary
Calgary, AB
- Full-time
Under the guidance of the Manager, Clinical Trial System Services the Clinical Trial Systems Lead focuses on technical coordination and administration of the province¿s Clinical Trial…
Added 5 mins ago
A
Assistant Manager, Digital Visual Merchandising
adidas
Woodbridge, ON
- Full-time
The Assistant Manager, Digital Visual Merchandising will own the day-to-day performance, execution, and optimization of assigned digital, direct-to-consumer categories across adidas digital…
Added 5 mins ago
AE
Senior Project Manager, Transportation Alternative Delivery
Associated Engineering
AB · Edmonton, AB
- Full-time
Associated Engineering, a proudly Canadian, Employee-owned Company is seeking an experienced and dedicated Senior Project Manager, Transportation Alternative Delivery to join our team in…
Added 5 mins ago
GO
Senior Project Manager and Project Manager
Government of Manitoba
Winnipeg, MB
- Full-time
Reporting directly to the Manager, Agreements Management Unit (AMU), the Senior Project Manager and Project manager will oversee portfolios of complex capital infrastructure projects on…
Added 5 mins ago
TM
Project Manager, Facilities, Pacific Link (Contract)
Trans Mountain
Calgary, AB
- Contract
Trans Mountain is seeking a collaborative, motivated, and values driven individual to join our dynamic team as a Project Manager, Pacific Link. In this position, you will play a key role in…
Added 5 mins ago
T
Manufacturing System Engineer
Trioworld
Ajax, ON
- $95,000 to $130,000 CAD / year
- Full-time
Success in this role requires a strong commitment to safety, quality, and project execution. The ideal candidate is hands-on, adaptable, solution-oriented, and capable of balancing…
Added 5 mins ago
V|
Administrative Assistant
Veolia | North America
AB · Edmonton, AB
- Full-time
…ensuring seamless execution from initial order entry through final delivery. This role acts as a critical liaison between customers, production teams, and internal stakeholders to…
Added 6 mins ago
IT Project Manager
Aviva
Markham, ON
You are a highly motivated Project Manager who can drive Delivery in alignment with the organization mandate and goals. You are strong in Project & project management practice and possess…
Added 6 mins ago
HC
Transformation and Strategic Initiatives Advisor (#2026-NON-CHS-333)
Hastings County
Belleville, ON
- Full-time
…position. This is a non-unionized position reporting to the Manager of Homelessness Prevention & Initiatives. This collaborative role will work with departmental and/or divisional program…
Added 20 mins ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As the Integrated Manager, you will oversee day-to-day operations of Diagnostic Imaging services at both Ross Memorial Hospital (RMH) and Haliburton Highlands Health Services (HHHS). Your…
Added 35 mins ago
ES
Development Manager - NHL
EA SPORTS
Vancouver, BC
- Temporary
Reporting to a Development Director, the Development Manager (DM) ensures the game feature delivery is on time and within budget. You will provide support to our Visual team, and will…
Added 35 mins ago
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Development Manager - EA Sports FC
EA SPORTS
Vancouver, BC
- Temporary
Reporting to a Development Director, a Development Manager (DM) within the game development team ensures the delivery of game features is on time and within budget. You as the DM will…
Added 35 mins ago
CN
Field Coordinator, Property Remediation & Restoration
Canadian Nuclear Laboratories
Port Hope, ON
- Full-time
Purchasing materials and equipment to support project delivery requirements.
Added 35 mins ago
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Information Technology General Supervisor
Agnico Eagle Mines Limited
Cochrane, ON
- Full-time
Reporting to the Manager, IT Ontario Operations, you will be a part of the Information Technology Team! You will be responsible for the safe, secure, reliable and cost-effective delivery of…
Added 35 mins ago
CN
Team Lead, Property Remediation & Restoration
Canadian Nuclear Laboratories
Port Hope, ON
- Full-time
Leading a team of remediation, restoration, and project coordinators to support successful project delivery.
Added 35 mins ago
E
Site Manager, Services
ENERCON
Dawson Creek, BC
- Full-time
In your role as Site Manager, you will hold a pivotal position in overseeing the maintenance service site for our 84-turbine wind farm. Your responsibilities will include leading a team of…
Added 35 mins ago
BH
Senior Manager, Facilities & Space Management
BC Hydro
Vancouver, BC
- Full-time
Oversees delivery of facility management services and projects that support the safe, reliable day-to-day operations and upkeep of Properties’ portfolio of facilities (more than 100 BC…
Added 36 mins ago
Sales Manager, North America (Canada West Coast)
Wenco (a Hitachi Construction Machinery subsidiary)
Richmond, BC
…opportunities for Wenco’s portfolio of products and services. The Sales Manager will collaborate closely with regional operational, technical, and client services teams to ensure alignment…

Veolia Environnement SA

Administrative Assistant

13030 148 Street Northwest, Edmonton, AB, T5L 2H8, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: 3-4 years of professional experience working in a manufacturing environment.
Posting language: English
Posted: Nov 6, 2026

Original job description

Company Description

Veolia is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework,

Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Description

The Administrative Assistant serves as the primary coordinator for end-to-end order management, ensuring seamless execution from initial order entry through final delivery. This role acts as a critical liaison between customers, production teams, and internal stakeholders to facilitate timely order fulfillment while proactively identifying and resolving potential obstacles. The position requires strong organizational skills to accurately process orders, coordinate with plant operations for scheduling, and manage urgent expediting requests.

As a customer-facing representative, you will handle inquiries, resolve escalations, and maintain consistent communication to ensure exceptional service delivery. Additionally, this role encompasses mentoring new team members and spearheading process improvement initiatives to enhance operational efficiency and customer satisfaction. The ideal candidate will demonstrate excellent communication abilities, cross-functional collaboration skills, and a proactive approach to problem-solving in a fast-paced environment.

This role will report directly to the Plant Manager.

Key Characteristics

Proactive Communication Skills: Ability to anticipate issues, maintain consistent dialogue with customers and internal stakeholders, and provide timely updates throughout the order lifecycle to prevent roadblocks and manage expectations.
Cross-Functional Coordination: Strong capability to collaborate effectively across multiple departments (production, planning, sales) to ensure seamless order management from entry to delivery while balancing competing priorities.
Problem-Solving and Escalation Management: Skilled at quickly identifying obstacles, resolving customer concerns, handling urgent requests and escalations with composure, and implementing solutions that satisfy both customer needs and operational constraints.
Leadership and Continuous Improvement Mindset: Demonstrated ability to mentor and develop team members while driving process optimization initiatives that enhance efficiency, accuracy, and customer satisfaction.

Duties & Responsibilities

Process standard, complex, and key account orders accurately and efficiently in the system
Manage order-related issues and coordinate with internal teams to ensure on-time, in-full delivery to customers
Coordinate with plant/production teams to schedule and prioritize orders
Communicate proactively with customers regarding order status and potential issues
Identify and resolve potential roadblocks throughout the order fulfillment process
Collaborate with planning team to expedite urgent customer requests
Respond to customer inquiries via phone and written communication
Handle special customer queries, urgent requests, and escalations with professional and timely communication
Execute project billing activities and ensure accurate invoicing for customer accounts
Conduct root cause analysis to identify process gaps and implement improvements that enhance customer experience
Serve as gatekeeper for customer data integrity by coordinating with relevant departments to maintain accurate information in the ERP system
Contribute to IT projects and system enhancement initiatives to improve operational efficiency
Initiate and manage break-fix requests to resolve system or process issues
Lead and participate in cross-functional projects aimed at improving order management and customer service processes
Handle escalations from customers and sales team members
Provide support and assistance to key customer accounts
Train and mentor new team members on processes and procedures
Maintain regular communication with internal stakeholders throughout order lifecycle
Monitor order progress and proactively address delays or complications

Knowledge, Skills & Abilities

High level of attention to detail and documentation
Strong computer, math, and problem-solving skills
Ability to multitask and maintain focus in a fast-paced environment
Ability to work independently and make decisions and recommendations
Possess the verbal and written communication skills to proactively communicate with on-site personnel and remote team and respond to their concerns.
Ability to maintain composure during escalations and communicate complex information clearly.

Qualifications

Education & Experience Required:

Bachelor’s degree, associate degree (two-year college or technical school), or equivalent experience.
3-4 years of professional experience working in a manufacturing environment.

Preferred:

Experience in Sales Force
Experience working in the chemical industry
SAP Experience

Additional Information

Compensation:

The compensation range is tied to the market for similarly bench-marked roles. The range is not an absolute, but a guide, and offers will be based on the individual candidate’s knowledge, skills, experience and market conditions, as well as internal peer equity. Depending upon all the preceding considerations for the final selected individual candidate, the offer may be lower or higher than the stated range: $20-30 CAD.

Artificial Intelligence (AI) Disclosure:

We do not use Artificial Intelligence (AI) to screen, assess, or select applicants for this position.

Vacancy Status:

This posting is for an existing vacancy.

We realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace.

Medical, Dental, & Vision Insurance Starting Day 1!
Life Insurance
Paid Time Off
Paid Holidays
Parental Leave
401(k) Plan - 3% default contribution plus matching!
Flexible Spending & Health Saving Accounts
AD&D Insurance
Disability Insurance
Tuition Reimbursement

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of

this posting. The Company reserves the right to modify this information at any time, subject to

applicable law.

****Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will

not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity****

Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have

a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes

and candidate profiles will be deemed the property of the company and no fee will be due.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

Contract type: Standard

Apply About employer

More about this job

Responsibilities

The Administrative Assistant manages end-to-end order fulfillment, acting as a liaison between customers and production teams to ensure timely delivery. They also lead process improvement initiatives and mentor team members to enhance operational efficiency.

Requirements

Candidates must have 3-4 years of professional experience in a manufacturing environment and hold at least an associate degree. Proficiency in order management processes and strong communication skills are essential for this role.

Skills

Order management
Customer service
Process improvement
Cross-functional collaboration
Problem-solving
Data integrity
ERP systems
Communication
Mentoring
Scheduling
Invoicing
Root cause analysis
Attention to detail
Multitasking
Escalation management

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Paid Time Off
Paid Holidays
Parental Leave
401(k) Plan
Flexible Spending Account
Health Saving Account
AD&D Insurance
Disability Insurance
Tuition Reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Administrative Assistant
Order Management
Manufacturing
SAP
Salesforce
Chemical Industry
ERP
Customer Service
Process Optimization
Supply Chain
Billing
Invoicing
Root Cause Analysis
Plant Operations
Decarbonization
Environmental Services
Water Technology
Data Integrity
Project Coordination
Escalation Management

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