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Added 1 min ago
P
Operations and Procurement Senior Associate
PwC
Victoria, BC · Vancouver, BC
- Full-time
The role requires someone who is proactive, comfortable working in evolving project environments, and able to move between analysis, client engagement, workshop facilitation, project…
Added 1 min ago
WM
Senior Consultant - Energy Supply Chain
Wood Mackenzie
Calgary, AB · CA-Calgary-Office
- Full-time
…our energy clients make effective supply chain and capital project execution decisions. You will work closely with your project lead to successfully manage the project schedule. Depending…
Added 1 min ago
WM
Managing Consultant - Energy Supply Chain
Wood Mackenzie
Calgary, AB · CA-Calgary-Office
- Full-time
…our energy clients make effective supply chain and capital project execution decisions. You will work closely with your project lead to successfully manage the project schedule. Depending…
Added 1 min ago
WB
Chef.fe d’équipe, conception technique / Lead Technical Designer
Warner Bros. Discovery
Montreal, QC
- Full-time
Au niveau Lead : tu portes les standards techniques de l’équipe ; tu fais le lien entre la conception, la programmation et la production ; tu montres l’exemple en implémentant toi-même des…
Added 1 min ago
Technology Project Manager
Vacances Air Canada Vacations / Air Canada Rouge
Mississauga, ON · Montreal, QC
The IT Project Manager operates with a high degree of autonomy, exercises expert judgment, and influences decision‑making at all organizational levels. The role requires advanced technical…
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M
Spécialiste principal, Économie de la santé et étude des résultats thérapeutiques / Senior Specialist, Health Economics Outcomes Research
MSD
Kirkland, QC
- Full-time
Added 1 min ago
SL
Manager Forecasting, Workforce Management
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Montreal Metcalfe
- Full-time
Lead and drive projects and assignments to completion, including project planning and estimates
Added 1 min ago
Product Specialist - CRM
PBS Systems
Calgary, AB
Reports To: Team Lead - Products and Solutions
Added 1 min ago
Product Specialist - CRM
PBS Systems
Calgary, AB
Reports To: Team Lead - Products and Solutions
Added 1 min ago
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Senior Manufacturing Engineer - Consumables Manufacturing
Bio-Techne
Toronto, ON · CA - Ontario - Toronto
- Full-time
Work both independently and lead cross-functional teams to continually improve manufacturing processes and execute New Product Introductions (NPI) that achieve growth and scale-up targets…
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IT Project Senior Technical Lead
Citi
Mississauga, ON
- Full-time
The IT Project Senior Technical Lead is a senior strategic professional and recognized subject matter expert responsible for leading complex, cross-functional technology initiatives that…
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C
IT Project Technical Lead
Citi
Mississauga, ON
- Full-time
The IT Project Technical Lead is an experienced technology professional responsible for leading complex technology projects and programs that support business and operational objectives.…
Added 1 min ago
UO
Research Coordinator
University of Alberta
Edmonton, AB
- Part-time
…development, research outputs, knowledge mobilization, and project…
Added 1 min ago
CT
Category Business Manager - Hardgoods (12 Month Contract)
Canadian Tire Corporation
Calgary, AB · Quarry Park
- Full-time
Lead and influence cross-functional partners to deliver category strategies and initiatives
Added 1 min ago
B
DIRECTOR, GOVERNMENT FUNDS - Montreal, Ottawa & Toronto
BDC
Toronto, ON · Ottawa, ON · Montreal, QC
- Full-time
As Director, you will combine leadership, investment expertise, and complex project management to support the deployment and oversight of government-backed venture capital programs,…
Added 1 min ago
Project Coordinator
Shawnigan Lake School
Shawnigan Lake, BC
…long-term operational support. The successful candidate will lead the consolidation and standardization of key operational documentation, establishing robust, accessible management systems…
Added 1 min ago
K
Cybersecurity Incident Coordinator
KPMG
AB · Winnipeg, MB · Saint John, NB · Fredericton, NB · Moncton, NB · Sudbury, ON · Hamilton, ON · Kingston, ON · Sault Ste. Marie, ON · North Bay, ON · London, ON · Toronto, ON · Windsor, ON · Ottawa, ON · Oakville, ON · Kitchener, ON · Waterloo, ON · Montreal, QC · Brossard, QC · Joliette, QC · Quebec, QC · Boisbriand, QC · Regina, SK · Saskatoon, SK · Langley (District), BC · Prince George, BC · Victoria, BC · Chilliwack, BC · Abbotsford, BC · Vernon, BC · Kamloops, BC · Vancouver, BC · Kelowna, BC · Halifax, NS · St. John's, NL · Calgary, AB · Lethbridge, AB · ON · Vaughan, Ontario · Edmonton, Alberta · Kanata, Ontario · Langley, British Columbia
- Full-time
Participate in and, where required, lead information security and data protection projects, tracking project progress, portfolio activities, deliverables and budgets
Added 1 min ago
TS
Community Relations Coordinator
The Salvation Army in Canada
Markham, ON
- Part-time
Prepare and submit timely and accurate grant/funding reports to funders, detailing project progress, outcomes achieved and financial expenditures compliance and grant/funding requirements.
Added 1 min ago
A3
Automation Engineer
Aluminum 3104
Belleville, ON
- Full-time
…machine kept faulting on night shift and then tell the line lead in plain terms what was fixed and what to…
Added 1 min ago
AS
Senior Clinical Trial Manager
Atlas Search
Canada
- Full-time
The Senior Clinical Trial Manager serves as the clinical functional lead, responsible for site management and clinical monitoring activities across assigned studies and projects in…
Added 1 min ago
MA
Senior Electrical Engineer
Manpower Alberta
AB · Edmonton, AB
- Contract
…engineering packages (IFR and IFC) and ensuring compliance with project requirements, industry standards, and interconnection regulations. Additionally, this role involves evaluating…
Added 1 min ago
AG
Project Manager (Data Centers)
Aecon Group Inc.
AB · Greater Edmonton Metropolitan Area
- Full-time
We are seeking an experienced Project Manager - Data Centers to lead the successful delivery of large-scale mission-critical construction projects. The successful candidate will oversee all…
Added 1 min ago
SC
Utilities Engineer (Senior) - ALTO Project / Cadence
SYSTRA Canada
Montreal, QC
- Full-time
As a member of the Cadence consortium, SYSTRA Canada is contributing its expertise to ALTO, the high-speed rail project connecting Quebec City and Toronto.
Added 1 min ago
IG
Business Readiness & Cutover Lead
Insight Global
Cambridge, ON
- $72 to $140 CAD / hour
- Contract
IG is looking for an experienced Business Readiness & Cutover Lead to support a major SAP S/4HANA implementation within a regulated manufacturing environment. This person will lead…
Added 1 min ago
SC
Interior Designer
Studio Crevier
Montreal, QC
- Full-time
Schedule and lead project meetings including scope, budget, design presentations and technical coordination

Veolia Environnement SA

Administrative Assistant

13030 148 Street Northwest, Edmonton, AB, T5L 2H8, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: 3-4 years of professional experience working in a manufacturing environment.
Posting language: English
Posted: Nov 6, 2026

Original job description

Company Description

Veolia is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework,

Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Description

The Administrative Assistant serves as the primary coordinator for end-to-end order management, ensuring seamless execution from initial order entry through final delivery. This role acts as a critical liaison between customers, production teams, and internal stakeholders to facilitate timely order fulfillment while proactively identifying and resolving potential obstacles. The position requires strong organizational skills to accurately process orders, coordinate with plant operations for scheduling, and manage urgent expediting requests.

As a customer-facing representative, you will handle inquiries, resolve escalations, and maintain consistent communication to ensure exceptional service delivery. Additionally, this role encompasses mentoring new team members and spearheading process improvement initiatives to enhance operational efficiency and customer satisfaction. The ideal candidate will demonstrate excellent communication abilities, cross-functional collaboration skills, and a proactive approach to problem-solving in a fast-paced environment.

This role will report directly to the Plant Manager.

Key Characteristics

Proactive Communication Skills: Ability to anticipate issues, maintain consistent dialogue with customers and internal stakeholders, and provide timely updates throughout the order lifecycle to prevent roadblocks and manage expectations.
Cross-Functional Coordination: Strong capability to collaborate effectively across multiple departments (production, planning, sales) to ensure seamless order management from entry to delivery while balancing competing priorities.
Problem-Solving and Escalation Management: Skilled at quickly identifying obstacles, resolving customer concerns, handling urgent requests and escalations with composure, and implementing solutions that satisfy both customer needs and operational constraints.
Leadership and Continuous Improvement Mindset: Demonstrated ability to mentor and develop team members while driving process optimization initiatives that enhance efficiency, accuracy, and customer satisfaction.

Duties & Responsibilities

Process standard, complex, and key account orders accurately and efficiently in the system
Manage order-related issues and coordinate with internal teams to ensure on-time, in-full delivery to customers
Coordinate with plant/production teams to schedule and prioritize orders
Communicate proactively with customers regarding order status and potential issues
Identify and resolve potential roadblocks throughout the order fulfillment process
Collaborate with planning team to expedite urgent customer requests
Respond to customer inquiries via phone and written communication
Handle special customer queries, urgent requests, and escalations with professional and timely communication
Execute project billing activities and ensure accurate invoicing for customer accounts
Conduct root cause analysis to identify process gaps and implement improvements that enhance customer experience
Serve as gatekeeper for customer data integrity by coordinating with relevant departments to maintain accurate information in the ERP system
Contribute to IT projects and system enhancement initiatives to improve operational efficiency
Initiate and manage break-fix requests to resolve system or process issues
Lead and participate in cross-functional projects aimed at improving order management and customer service processes
Handle escalations from customers and sales team members
Provide support and assistance to key customer accounts
Train and mentor new team members on processes and procedures
Maintain regular communication with internal stakeholders throughout order lifecycle
Monitor order progress and proactively address delays or complications

Knowledge, Skills & Abilities

High level of attention to detail and documentation
Strong computer, math, and problem-solving skills
Ability to multitask and maintain focus in a fast-paced environment
Ability to work independently and make decisions and recommendations
Possess the verbal and written communication skills to proactively communicate with on-site personnel and remote team and respond to their concerns.
Ability to maintain composure during escalations and communicate complex information clearly.

Qualifications

Education & Experience Required:

Bachelor’s degree, associate degree (two-year college or technical school), or equivalent experience.
3-4 years of professional experience working in a manufacturing environment.

Preferred:

Experience in Sales Force
Experience working in the chemical industry
SAP Experience

Additional Information

Compensation:

The compensation range is tied to the market for similarly bench-marked roles. The range is not an absolute, but a guide, and offers will be based on the individual candidate’s knowledge, skills, experience and market conditions, as well as internal peer equity. Depending upon all the preceding considerations for the final selected individual candidate, the offer may be lower or higher than the stated range: $20-30 CAD.

Artificial Intelligence (AI) Disclosure:

We do not use Artificial Intelligence (AI) to screen, assess, or select applicants for this position.

Vacancy Status:

This posting is for an existing vacancy.

We realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace.

Medical, Dental, & Vision Insurance Starting Day 1!
Life Insurance
Paid Time Off
Paid Holidays
Parental Leave
401(k) Plan - 3% default contribution plus matching!
Flexible Spending & Health Saving Accounts
AD&D Insurance
Disability Insurance
Tuition Reimbursement

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of

this posting. The Company reserves the right to modify this information at any time, subject to

applicable law.

****Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will

not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity****

Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have

a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes

and candidate profiles will be deemed the property of the company and no fee will be due.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

Contract type: Standard

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More about this job

Responsibilities

The Administrative Assistant manages end-to-end order fulfillment, acting as a liaison between customers and production teams to ensure timely delivery. They also lead process improvement initiatives and mentor team members to enhance operational efficiency.

Requirements

Candidates must have 3-4 years of professional experience in a manufacturing environment and hold at least an associate degree. Proficiency in order management processes and strong communication skills are essential for this role.

Skills

Order management
Customer service
Process improvement
Cross-functional collaboration
Problem-solving
Data integrity
ERP systems
Communication
Mentoring
Scheduling
Invoicing
Root cause analysis
Attention to detail
Multitasking
Escalation management

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Paid Time Off
Paid Holidays
Parental Leave
401(k) Plan
Flexible Spending Account
Health Saving Account
AD&D Insurance
Disability Insurance
Tuition Reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Administrative Assistant
Order Management
Manufacturing
SAP
Salesforce
Chemical Industry
ERP
Customer Service
Process Optimization
Supply Chain
Billing
Invoicing
Root Cause Analysis
Plant Operations
Decarbonization
Environmental Services
Water Technology
Data Integrity
Project Coordination
Escalation Management

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