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Added 14 mins ago
Responsable produit / Product Manager
OPAL-RT
Montreal, QC
Leadership collaboratif : aligner R&D, QA, SM, Marketing, Ventes, Services et Opérations sur les priorités et faciliter la prise de décision
Added 14 mins ago
SJ
Store Manager - Peoples Jewellers - Champlain Place
Signet Jewelers
Dieppe, NB · Canada - Champlain Place - Dieppe, NB
- Full-time
Reporting to the District Manager (DM), the Store Manager (SM) will lead the day-to-day operations of a single store to achieve all sales, profitability, customer satisfaction, inventory…
Added 29 mins ago
FC
Senior Workday Functional Specialist
Fanshawe College
London, ON
- Full-time
Reporting to the Manager, Workday Human Capital Management (HCM), the Senior Workday Functional Specialist - HCM provides specialized functional and technical expertise in the support,…
Added 29 mins ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Winnipeg, MB
- Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 29 mins ago
BC
Director, Global Markets, Corporate Banking - Commodities
BMO Capital Markets
Toronto, ON
- Full-time
…facilities, coordinating closely with Trading, Legal, Credit Risk, Operations, and external counsel. The role requires confidence in leading negotiations on key structural terms, including…
Added 29 mins ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Pointe-Claire, QC
- Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 29 mins ago
UO
Clinical Trial Systems Lead, Calgary Centre for Clinical Research
University of Calgary
Calgary, AB
- Full-time
Under the guidance of the Manager, Clinical Trial System Services the Clinical Trial Systems Lead focuses on technical coordination and administration of the province¿s Clinical Trial…
Added 29 mins ago
T
Manufacturing System Engineer
Trioworld
Ajax, ON
- $95,000 to $130,000 CAD / year
- Full-time
…hands-on, adaptable, solution-oriented, and capable of balancing technical excellence with practical business needs. Candidates will be evaluated based on their experience as an automation…
Added 29 mins ago
V|
Administrative Assistant
Veolia | North America
AB · Edmonton, AB
- Full-time
…skills to accurately process orders, coordinate with plant operations for scheduling, and manage urgent expediting…
Added 29 mins ago
B&
Human Resources Partner ( 18 Month Maternity Leave Replacement)
Black & McDonald Limited
Brossard, QC
- Full-time
…delivering high-quality construction, facilities management, and technical solutions across North America. As a family-owned company with more than 100 years of experience and over 6,000…
Added 44 mins ago
CC
Retail Store Manager - Leave of Absence Coverage
Canna Cabana
AB
- Temporary
The Retail Store Manager is responsible for the daily operations and profitability of the establishment according to set goals and business objectives. Daily operations include staff…
Added 59 mins ago
U
CyberArk IAM Analyst
UST
Toronto, ON
- Full-time
…access reviews and audits, and communicate clearly with both technical and non-technical…
Added 59 mins ago
B
Technical Services Superintendent
Baffinland
NU · Broughton Island, NU
- Full-time
Reporting to the Technical Services Manager, the position is responsible for leading and providing technical mentorship to the mining professionals in the Technical Services team (mining…
Added 59 mins ago
AE
Information Technology General Supervisor
Agnico Eagle Mines Limited
Cochrane, ON
- Full-time
Reporting to the Manager, IT Ontario Operations, you will be a part of the Information Technology Team! You will be responsible for the safe, secure, reliable and cost-effective delivery of…
Added 59 mins ago
CN
Operations Technician
Canadian Nuclear Laboratories
Port Hope, ON
- Full-time
Identifying technical and operational issues and recommending solutions to support safe and effective facility operations.
Added 59 mins ago
KI
Human Resources Advisor
Kruger Inc.
Corner Brook, NL
- Full-time
Ensure effective operations of the Mill’s medical center and security team on both proactive and emergency response matters.
Added 59 mins ago
A
ABB Discovery Program - Commercial Operations
ABB
Saint-Jean-sur-Richelieu, QC · St-Jean-Sur-Richelieu, QC
- Full-time
…professional growth, and networking. You will have an assigned program manager to coach you throughout your…
Added 59 mins ago
LV
MANAGER-EN
La Vie En Rose
Pointe-Claire, QC
- Full-time
Under the supervision of the regional sales manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. Your…
Added 59 mins ago
LV
MANAGER-EN
La Vie En Rose
Rosemère, QC
- Full-time
Under the supervision of the regional sales manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. Your…
Added 59 mins ago
E
Site Manager, Services
ENERCON
Dawson Creek, BC
- Full-time
Minimum of 5 years of experience managing a technical team, including at least 3 to 5 years in field operations management.
Added 59 mins ago
CR
Quality Assurance Manager
Canada Royal Milk
Kingston, ON
- $110,000 to $125,000 CAD / year
- Full-time
The QA Manager is the site's quality and food safety leader for infant formula manufacturing, holding final authority for batch release decisions and ownership of the site's food safety and…
Added 59 mins ago
A
Programme Discovery ABB – Opérations commerciales
ABB
Saint-Jean-sur-Richelieu, QC · St-Jean-Sur-Richelieu, QC
- Full-time
…professional growth, and networking. You will have an assigned program manager to coach you throughout your…
Added 59 mins ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Aurora, ON
- Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 59 mins ago
Sales Manager, North America (Canada West Coast)
Wenco (a Hitachi Construction Machinery subsidiary)
Richmond, BC
…opportunities for Wenco’s portfolio of products and services. The Sales Manager will collaborate closely with regional operational, technical, and client services teams to ensure alignment…
Added 59 mins ago
GV
Directeur / Directrice de projet - Construction et mise en service/Project Manager Construction & commissioning
GE Vernova
Brossard, QC
- Full-time
The Project Manager of Construction & Commissioning (PMCC) will be responsible for controlling and supporting the field operations activities with respect to scope, schedule, and budget…

Veolia | North America

Administrative Assistant

AB, Canada
Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 6, 2026
Experience: 3-4 years of professional experience working in a manufacturing environment.
Posting language: English
Posted: Nov 6, 2026

Original job description

Company Description

Veolia is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework,

Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Description

The Administrative Assistant serves as the primary coordinator for end-to-end order management, ensuring seamless execution from initial order entry through final delivery. This role acts as a critical liaison between customers, production teams, and internal stakeholders to facilitate timely order fulfillment while proactively identifying and resolving potential obstacles. The position requires strong organizational skills to accurately process orders, coordinate with plant operations for scheduling, and manage urgent expediting requests.

As a customer-facing representative, you will handle inquiries, resolve escalations, and maintain consistent communication to ensure exceptional service delivery. Additionally, this role encompasses mentoring new team members and spearheading process improvement initiatives to enhance operational efficiency and customer satisfaction. The ideal candidate will demonstrate excellent communication abilities, cross-functional collaboration skills, and a proactive approach to problem-solving in a fast-paced environment.

This role will report directly to the Plant Manager.

Key Characteristics

Proactive Communication Skills: Ability to anticipate issues, maintain consistent dialogue with customers and internal stakeholders, and provide timely updates throughout the order lifecycle to prevent roadblocks and manage expectations.
Cross-Functional Coordination: Strong capability to collaborate effectively across multiple departments (production, planning, sales) to ensure seamless order management from entry to delivery while balancing competing priorities.
Problem-Solving and Escalation Management: Skilled at quickly identifying obstacles, resolving customer concerns, handling urgent requests and escalations with composure, and implementing solutions that satisfy both customer needs and operational constraints.
Leadership and Continuous Improvement Mindset: Demonstrated ability to mentor and develop team members while driving process optimization initiatives that enhance efficiency, accuracy, and customer satisfaction.

Duties & Responsibilities

Process standard, complex, and key account orders accurately and efficiently in the system
Manage order-related issues and coordinate with internal teams to ensure on-time, in-full delivery to customers
Coordinate with plant/production teams to schedule and prioritize orders
Communicate proactively with customers regarding order status and potential issues
Identify and resolve potential roadblocks throughout the order fulfillment process
Collaborate with planning team to expedite urgent customer requests
Respond to customer inquiries via phone and written communication
Handle special customer queries, urgent requests, and escalations with professional and timely communication
Execute project billing activities and ensure accurate invoicing for customer accounts
Conduct root cause analysis to identify process gaps and implement improvements that enhance customer experience
Serve as gatekeeper for customer data integrity by coordinating with relevant departments to maintain accurate information in the ERP system
Contribute to IT projects and system enhancement initiatives to improve operational efficiency
Initiate and manage break-fix requests to resolve system or process issues
Lead and participate in cross-functional projects aimed at improving order management and customer service processes
Handle escalations from customers and sales team members
Provide support and assistance to key customer accounts
Train and mentor new team members on processes and procedures
Maintain regular communication with internal stakeholders throughout order lifecycle
Monitor order progress and proactively address delays or complications

Knowledge, Skills & Abilities

High level of attention to detail and documentation
Strong computer, math, and problem-solving skills
Ability to multitask and maintain focus in a fast-paced environment
Ability to work independently and make decisions and recommendations
Possess the verbal and written communication skills to proactively communicate with on-site personnel and remote team and respond to their concerns.
Ability to maintain composure during escalations and communicate complex information clearly.

Qualifications

Education & Experience

Required

Bachelor’s degree, associate degree (two-year college or technical school), or equivalent experience.
3-4 years of professional experience working in a manufacturing environment.

Preferred

Experience in Sales Force
Experience working in the chemical industry
SAP Experience

Compensation

Additional Information

The compensation range is tied to the market for similarly bench-marked roles. The range is not an absolute, but a guide, and offers will be based on the individual candidate’s knowledge, skills, experience and market conditions, as well as internal peer equity. Depending upon all the preceding considerations for the final selected individual candidate, the offer may be lower or higher than the stated range: $20-30 CAD.

Artificial Intelligence (AI) Disclosure

We do not use Artificial Intelligence (AI) to screen, assess, or select applicants for this position.

Vacancy Status

This posting is for an existing vacancy.

We realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace.

Medical, Dental, & Vision Insurance Starting Day 1!
Life Insurance
Paid Time Off
Paid Holidays
Parental Leave
401(k) Plan - 3% default contribution plus matching!
Flexible Spending & Health Saving Accounts
AD&D Insurance
Disability Insurance
Tuition Reimbursement

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of

this posting. The Company reserves the right to modify this information at any time, subject to

applicable law.

Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will

not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity****

Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have

a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes

and candidate profiles will be deemed the property of the company and no fee will be due.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

Apply About employer

More about this job

Responsibilities

Manage customer orders from entry through delivery, coordinating with production, planning, sales, and other internal teams to support timely fulfillment. Communicate with customers, resolve inquiries and escalations, manage billing and data accuracy, and mentor colleagues while improving order-management processes.

Requirements

Requires a bachelor's degree, associate degree, or equivalent experience, along with 3–4 years of professional experience in a manufacturing environment. Candidates should have strong communication, organizational, computer, math, and problem-solving skills; Salesforce, chemical industry, and SAP experience are preferred.

Skills

Order Management
Customer Service
Cross-Functional Coordination
Proactive Communication
Problem-Solving
Escalation Management
Order Processing
Production Scheduling
Expediting
Project Billing
Invoicing
Root Cause Analysis
Process Improvement
ERP Data Integrity
Team Mentoring
Attention to Detail

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Paid Time Off
Paid Holidays
Parental Leave
401(k) Plan With Employer Matching
Flexible Spending Account
Health Savings Account
Accidental Death and Dismemberment Insurance
Disability Insurance
Tuition Reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Order Management
Manufacturing
Water Technology
Environmental Services
Customer Service
Order Processing
Order Fulfillment
Production Scheduling
Expediting
Salesforce
SAP
ERP
Project Billing
Invoicing
Customer Data Integrity
Root Cause Analysis
Process Improvement
System Enhancements
Break-Fix Requests
Cross-Functional Projects
Escalation Management
Key Account Support
Chemical Industry
Customer Communication
Team Training

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