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Added 12 mins ago
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Private Wealth Administrative Assistant - Vaughan, Winter 2027 (Co-op/Internship) - 4 months
BMO
Vaughan, ON · VMC
- Full-time
…BMO Academy learning platform and access to various Employee Resource Groups to further develop your network within…
Added 27 mins ago
M
Director, Patient Support Program Operations
McKesson
Mississauga, ON
- Full-time
Lead, coach, and develop program teams, supporting workforce planning, capability development, resource management, and succession planning.
Added 27 mins ago
VF
Assistant Manager, Sanitation
Village Farms International Inc.
Delta, BC
- $75,000 to $85,000 CAD / year
- Full-time
…ensuring we deliver the quality our customers expect. As our Assistant Sanitation Manager, you’ll play an important role in making that happen. Working alongside the Sanitation Manager,…
Added 57 mins ago
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Business Development & Proposal Manager
GFT.
Toronto, ON
- Full-time
May manage one or more assistant proposal specialists/proposal specialists on a day-to-day basis. Responsibilities includes assignment of tasks to appropriate team member and review of work…
Added 1 hour ago
RM
Labour Relations Assistant
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Part-time
The Labour Relations Assistant is an integral part of the Human Resources Department, responsible for coordinating hospital-wide staffing and ensuring appropriate resource allocation across…
Added 1 hour ago
Assistant Supervisor, Operations (TBS)
Brewers Retail Inc
London, ON
We are currently searching for an Assistant Supervisor, Operations reporting to the Manager, DC Operations. This vacancy is a full-time, permanent opportunity. For this role, you will be…
Added 1 hour ago
Assistant Supervisor, Operations - (TBS) Contract
Brewers Retail Inc
Kitchener, ON
We are currently searching for an Assistant Supervisor, Operations reporting to the Manager, DC Operations. This is a full-time, 12-month contract opportunity. For this role, you will work…
Added 1 hour ago
UO
Manager, Human Resources
University of British Columbia
Vancouver, BC · UBCV | Institute for Computing Information and Cognitive Systems / Computer Science Building (ICCS)
- $7,158.42 to $10,292.25 CAD / month
- Full-time
The Manager, Human Resources is responsible for leading and overseeing the human resource activities and strategic goals for one of the university’s largest academic units, the Department…
Added 1 hour ago
SD
District Health and Safety Manager
School District 23: Central Okanagan
Kelowna, BC
- $99,206 to $124,008 CAD / year
- Full-time
Act as a resource to schools and departments in emergency preparedness. Liaise with local and provincial authorities in developing and testing emergency procedures.
Added 2 hours ago
AA
Educational Assistant – Special Education, Long Term Occasional Position
Algonquin and Lakeshore Catholic District School Board
Batawa, ON
- Internship
Educational Assistant, Sacred Heart Catholic School, Batawa
Added 2 hours ago
TU
Communications Officer, Recruitment (Marketing & Communications)
Trent University
Peterborough, ON
- $79,431 to $88,222 CAD / year
- Full-time
Reporting to the Assistant Director of Recruitment Marketing & Communications, the Communications Officer for Recruitment is a key member of the University’s central marketing and…
Added 2 hours ago
Assistant Manager, Global Sponsorships - Arts & Culture
Scotiabank
Toronto, ON
…entertainment properties in Canada and internationally. The Assistant Manager helps deliver business and brand objectives while ensuring activities comply with governing regulations,…
Added 3 hours ago
UO
Faculty Administrator
University of Alberta
Edmonton, AB
- Full-time
…faculty. The FA directly supervises the Faculty Administrative Assistant and the EA to the Vice Dean to ensure effective executive support and the administrative functions managed through…
Added 3 hours ago
UO
Program Coordinator, Partnerships and Engagement
University of Alberta
Edmonton, AB
- Full-time
This position will be directed by the Assistant Director, Learning Health System Team, Alberta SPOR SUPPORT Unit, in the Department of Medicine.
Added 3 hours ago
MF
Operations Assistant
Muslim Food Bank and Community Services
Hamilton, ON
- Part-time
The Operations Assistant plays a key role in ensuring the efficient day-to-day operations of Muslim Food Bank & Community Services Society. This position is responsible for coordinating…
Added 3 hours ago
VF
Assistant Manager, Sanitation
Village Farms International Inc.
Delta, BC
- $75,000 to $85,000 CAD / year
- Full-time
…ensuring we deliver the quality our customers expect. As our Assistant Sanitation Manager, you’ll play an important role in making that happen. Working alongside the Sanitation Manager,…
Added 4 hours ago
Settlement Counsellor (CF) - RAP - Oromo and Tigrinya
Catholic Social Services
Edmonton, AB
The Settlement Counsellor for the Resettlement Assistant Program plays a vital role in the initial stages of the resettlement of the Government-Assisted Refugees. This role involves a broad…
Added 4 hours ago
Settlement Counsellor (CF) - RAP - Sango, Fulani, and Hausa
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The Settlement Counsellor for the Resettlement Assistant Program plays a vital role in the initial stages of the resettlement of the Government-Assisted Refugees. This role involves a broad…
Added 4 hours ago
M
Assistant Director of Human Resources
Marriott
Toronto, ON
- Full-time
…diverse premiere talent. Position directs and works with human resource employees to carry out the daily activities of the Human Resource Department, including recruitment, total…
Added 4 hours ago
LM
Head of Department – Medical Biology Laboratory
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Quebec, QC
- Full-time
Reporting to the Laboratory Director and working closely with the two Assistant Managers, the successful candidate will be a hands-on manager, present on the shop floor and involved in…
Added 4 hours ago
Assistant Manager, Global Periodic and Regulatory Refresh
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As Assistant Manager, Global Periodic and Regulatory Refresh, you will lead the ongoing refresh of client data and documentation for our Global GBM clients, ensuring it is completed…
Added 5 hours ago
Cataloguing Librarian
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Montreal, QC · Redpath Library
Assistant Librarian or Associate Librarian (tenure track)
Added 5 hours ago
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Administrative Assistant (6:30am-3pm)
Veolia | North America
AB · Edmonton, AB
- Full-time
…innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this…
Added 5 hours ago
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Administrative Assistant (6:30am-3pm)
Veolia | Water Tech
AB · Edmonton, AB
- Full-time
…innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this…
Added 5 hours ago
CT
Locum Nurse Practitioner or Physician Assistant, PEPP Elgin
CMHA Thames Valley Addiction and Mental Health Services
St. Thomas, ON
- $70.8 CAD / hour
- Part-time
Nurse Practitioner or Physician Assistant (Locum) – PEPP (Prevention and Early Intervention Program for Psychosis)

Veolia | North America

Administrative Assistant (6:30am-3pm)

AB, Canada
Edmonton, AB, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 9, 2026
Experience: 3-4 years of professional experience working in a manufacturing environment.
Posting language: English
Posted: Nov 9, 2026

Original job description

Company Description

Veolia is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework,

Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Description

The Administrative Assistant serves as the primary coordinator for end-to-end order management, ensuring seamless execution from initial order entry through final delivery. This role acts as a critical liaison between customers, production teams, and internal stakeholders to facilitate timely order fulfillment while proactively identifying and resolving potential obstacles. The position requires strong organizational skills to accurately process orders, coordinate with plant operations for scheduling, and manage urgent expediting requests.

As a customer-facing representative, you will handle inquiries, resolve escalations, and maintain consistent communication to ensure exceptional service delivery. Additionally, this role encompasses mentoring new team members and spearheading process improvement initiatives to enhance operational efficiency and customer satisfaction. The ideal candidate will demonstrate excellent communication abilities, cross-functional collaboration skills, and a proactive approach to problem-solving in a fast-paced environment.

This role will report directly to the Plant Manager.

Key Characteristics

Proactive Communication Skills: Ability to anticipate issues, maintain consistent dialogue with customers and internal stakeholders, and provide timely updates throughout the order lifecycle to prevent roadblocks and manage expectations.
Cross-Functional Coordination: Strong capability to collaborate effectively across multiple departments (production, planning, sales) to ensure seamless order management from entry to delivery while balancing competing priorities.
Problem-Solving and Escalation Management: Skilled at quickly identifying obstacles, resolving customer concerns, handling urgent requests and escalations with composure, and implementing solutions that satisfy both customer needs and operational constraints.
Leadership and Continuous Improvement Mindset: Demonstrated ability to mentor and develop team members while driving process optimization initiatives that enhance efficiency, accuracy, and customer satisfaction.

Duties & Responsibilities

Process standard, complex, and key account orders accurately and efficiently in the system
Manage order-related issues and coordinate with internal teams to ensure on-time, in-full delivery to customers
Coordinate with plant/production teams to schedule and prioritize orders
Communicate proactively with customers regarding order status and potential issues
Identify and resolve potential roadblocks throughout the order fulfillment process
Collaborate with planning team to expedite urgent customer requests
Respond to customer inquiries via phone and written communication
Handle special customer queries, urgent requests, and escalations with professional and timely communication
Execute project billing activities and ensure accurate invoicing for customer accounts
Conduct root cause analysis to identify process gaps and implement improvements that enhance customer experience
Serve as gatekeeper for customer data integrity by coordinating with relevant departments to maintain accurate information in the ERP system
Contribute to IT projects and system enhancement initiatives to improve operational efficiency
Initiate and manage break-fix requests to resolve system or process issues
Lead and participate in cross-functional projects aimed at improving order management and customer service processes
Handle escalations from customers and sales team members
Provide support and assistance to key customer accounts
Train and mentor new team members on processes and procedures
Maintain regular communication with internal stakeholders throughout order lifecycle
Monitor order progress and proactively address delays or complications

Knowledge, Skills & Abilities

High level of attention to detail and documentation
Strong computer, math, and problem-solving skills
Ability to multitask and maintain focus in a fast-paced environment
Ability to work independently and make decisions and recommendations
Possess the verbal and written communication skills to proactively communicate with on-site personnel and remote team and respond to their concerns.
Ability to maintain composure during escalations and communicate complex information clearly.

Qualifications

Education & Experience

Required

Bachelor’s degree, associate degree (two-year college or technical school), or equivalent experience.
3-4 years of professional experience working in a manufacturing environment.

Preferred

Experience in Sales Force
Experience working in the chemical industry
SAP Experience

Compensation

Additional Information

The compensation range is tied to the market for similarly bench-marked roles. The range is not an absolute, but a guide, and offers will be based on the individual candidate’s knowledge, skills, experience and market conditions, as well as internal peer equity. Depending upon all the preceding considerations for the final selected individual candidate, the offer may be lower or higher than the stated range: $20-30 CAD.

Artificial Intelligence (AI) Disclosure

We do not use Artificial Intelligence (AI) to screen, assess, or select applicants for this position.

Vacancy Status

This posting is for an existing vacancy.

We realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace.

Medical, Dental, & Vision Insurance Starting Day 1!
Life Insurance
Paid Time Off
Paid Holidays
Parental Leave
401(k) Plan - 3% default contribution plus matching!
Flexible Spending & Health Saving Accounts
AD&D Insurance
Disability Insurance
Tuition Reimbursement

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of

this posting. The Company reserves the right to modify this information at any time, subject to

applicable law.

Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will

not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity****

Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have

a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes

and candidate profiles will be deemed the property of the company and no fee will be due.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

Apply About employer

More about this job

Responsibilities

Manage customer orders from entry through delivery, coordinating with production, planning, sales, and other internal teams to support timely fulfillment. Communicate with customers, resolve inquiries and escalations, maintain ERP customer data, handle billing activities, and lead training and process improvement efforts.

Requirements

Requires a bachelor's degree, associate degree, or equivalent experience, along with 3–4 years of professional experience in a manufacturing environment. Strong communication, organization, computer, math, and problem-solving skills are required; Salesforce, chemical industry, and SAP experience are preferred.

Skills

Order Management
Customer Service
Cross-Functional Coordination
Production Scheduling
Order Expediting
Problem-Solving
Escalation Management
Customer Communication
Data Integrity
ERP Systems
Root Cause Analysis
Process Improvement
Project Billing
Invoicing
Team Mentoring
Attention to Detail

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Paid Time Off
Paid Holidays
Parental Leave
401(k) Plan With Employer Matching
Flexible Spending Account
Health Savings Account
Accidental Death and Dismemberment Insurance
Disability Insurance
Tuition Reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Order Management
Manufacturing
Environmental Services
Water Technology
Customer Service
Customer Accounts
Production Scheduling
Order Fulfillment
Order Expediting
ERP
SAP
Salesforce
Chemical Industry
Project Billing
Invoicing
Customer Data Integrity
Root Cause Analysis
Process Improvement
Cross-Functional Collaboration
Escalation Management
IT Projects
System Enhancements
Break-Fix Requests
Team Training
Mentoring
On-Time Delivery

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