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Added 2 mins ago
GA
Senior Advisor – Environment, Health and Safety (EHS)
Groupe ADF
Terrebonne, QC
- Full-time
Dive into the world of steel excellence with ADF Group, the world leader in structural steel engineering. We shape the future with our commitment to innovation and quality, pushing the…
Added 2 mins ago
CC
Retail Shift Leader
Canna Cabana
Toronto, ON · Keele, North York, ON
- $17.95 to $19.5 CAD / hour
- Part-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Added 18 mins ago
C/
Manager, Service Delivery / Gestionnaire, Prestation de services
CATSA / ACSTA
SK · Saskatchewan, Canada
- $89,056 to $111,320 CAD / year
- Full-time
CATSA is a world leader in aviation security, mandated to protect the public by delivering security screening operations at 89 designated airports across Canada. As a Crown corporation,…
Added 48 mins ago
A
Administrative Assistant 1 [AQ-25339]
Aquent
Vancouver, BC
- $20 to $21 CAD / hour
- Contract
Aquent is seeking exceptional talent to partner with a globally recognized leader in innovation and technology. This pioneering organization is at the forefront of shaping the future of…
Added 48 mins ago
C/
Coordinator, Information Management / Coordinateur, Gestion de l’information
CATSA / ACSTA
Ottawa, ON
- $62,889 to $78,610 CAD / year
- Contract
CATSA is a world leader in aviation security, mandated to protect the public by delivering security screening operations at 89 designated airports across Canada. As a Crown corporation,…
Added 48 mins ago
SB
Facilities Attendant
Skyservice Business Aviation
Dorval, QC
- Full-time
Skyservice is the North American market leader in business aviation. Built on the key principles of safety and service excellence, we offer full-service support and expertise in aircraft…
Added 1 hour ago
AF
Client Service Representative - Calgary Brentwood Village (Part-Time)
ATB Financial
Calgary, AB
- Part-time
Leadership is in our DNA at ATB, reflecting our commitment to developing world-class leaders who can truly thrive. Our Leader DNA model sets the standard for how we lead people, drive…
Added 1 hour ago
HT
Assembly Technician (Contract)
Husky Technologies
Bolton, ON
- Full-time
Accurately report problems, issues, production delays, quality concerns, and non‑conformances to the appropriate team leader, engineering, or quality personnel.
Added 1 hour ago
BÉ
Foreman - Civil Engineering
Bruneau Électrique Inc
Montreal, QC
- Full-time
…of companies, Bruneau Électrique's vision is to become the leader in electrical and civil engineering…
Added 2 hours ago
SM
Experienced Underground Diamond Driller
Swick Mining Services
Sudbury, ON · Greater Sudbury, ON
- Full-time
As a Swick Underground Diamond Driller, you will play a key role in safely delivering high-quality drilling services for our clients across North America. You will operate underground…
Added 2 hours ago
HT
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
- Full-time
Provide key information on machining operation for maintenance during troubleshooting.
Added 2 hours ago
A
Sr. Controls Programmer
Actalent
Toronto, ON
- $50 to $55 CAD / hour
- Contract
…systems, vision equipment, and other automation devices will be a key part of your responsibilities. Configuring and troubleshooting industrial networks such as EtherNet/IP and Profinet is…
Added 2 hours ago
HI
Scheduling and Service Coordinator
Home Instead
Saskatoon, SK
- Full-time
Home Instead is a global leader in premium home care, dedicated to helping older adults remain safe, healthy, and independent at home. We value compassion, excellence, and meaningful…
Added 2 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…with us as we pursue our ambitious growth strategy. We are a leader in developing state-of-the-art technology and it is this technology base that uniquely positions us to serve customers…
Added 2 hours ago
E
Manager, Marketing & Demand Generation
EERS
Montreal, QC
- Full-time
…The company is seeking a senior, revenue-focused marketing leader who can build and own the demand-generation engine - generating and converting leads, managing the sales pipeline, and…
Added 2 hours ago
CG
Director, Business Development, Mining - Eastern Canada | Directeur(trice), Développement des affaires
Compass Group Canada
Toronto, ON
- Full-time
Compass Group Canada is looking for a high-energy, entrepreneurial sales leader to drive growth across Eastern Canada's mining sector. This is not an account management role. This is a pure…
Added 2 hours ago
CG
Director, Strategic Alliance Group
Compass Group Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We’re looking for a strategic, commercially minded leader to drive retention and expansion across a portfolio of high-value client partnerships. This role is a key driver of retention and…
Added 2 hours ago
CG
Lead Cook / Kitchen Supervisor
Compass Group Canada
Vancouver, BC
- $26 CAD / hour
- Full-time
Our ideal candidate is a strong cook, a dependable team player, and a future culinary leader.
Added 3 hours ago
SQ
Bilingual ADP Sales Manager
Sunlife Québec
Quebec, QC
- Full-time
Are you a sales leader who is passionate about coaching, advisor development and helping new advisors build successful careers? The ADP Sales Manager plays a critical role in supporting the…
Added 3 hours ago
AH
Clinical Nurse Specialist
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Part-time
…families and communities. You will function as a nursing practice leader, consultant, expert practitioner, educator and researcher within a clinical specialty area. You will balance various…
Added 3 hours ago
AH
Registered Nurse
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
As a key member of our interprofessional team on Unit 4C, you will lead integrated, intensive rehabilitation for medically complex older adults. You will design and execute nursing care…
Added 3 hours ago
AH
Assistant Manager
Alberta Health Services
AB · Edmonton, AB
- Temporary
…Services is seeking an experienced and professional healthcare leader for the role of Assistant Manager, Respiratory Therapy within the University of Alberta Hospital (UAH) and the…
Added 3 hours ago
Audi Service Technician
The Jim Pattison Auto Group
Edmonton, AB
…Technician to join our dealership. In this role, you will serve as a key technical leader within the Service Department, providing mentorship, guidance, and support to the technician team…
Added 3 hours ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
For more than 50 years, IMAX has been a global leader in entertainment technology, redefining how stories are experienced on the world’s biggest screens. Our mission is to power…
Added 4 hours ago
CS
Assistant Manager
Champs Sports
Vancouver, BC · Greater Vancouver, BC
- Full-time
The Assistant Store Manager (ASM) is a key store leader who helps bring sneaker culture to life by leading with energy, ownership, and purpose. This role supports the Store Manager in…

Veolia | North America

Customer Fulfillment Representative

Oakville, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Experience: 0-2 years of customer service/ fulfillment/procurement experience
Posting language: English
Posted: Nov 3, 2026

Original job description

Company Description

Veolia Group is a global leader in environmental services, operating across all five continents with

nearly 218,000 employees. Specializing in water, energy, and waste management. Veolia Group

designs and implements innovative solutions for decarbonization, depollution, and resource

regeneration, supporting communities and industries in their ecological transformation.

Within this framework, Veolia’s Water Technology Business brings together a dedicated team of

experienced professionals committed to tackling the world’s most complex challenges related to water

scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more

sustainable future.

Job Description

We are looking for dedicated individuals to deliver a great customer experience with each interaction while having a hand in making the world a better place. Working in the Customer Fulfillment Solutions team as a North American Customer Fulfillment Solutions Representative, you are the customer's first point of contact with Veolia Water Technology & Solutions. You will be working directly with our customers, sales team and partners to provide the best fulfillment experience possible. With a focus on operational excellence and customer satisfaction, you will ensure that customer orders are managed with a combination of speed, quality and accuracy.

Key activities within this entry level role include, order entry, reviewing/actioning reports, troubleshooting & resolving order issues, updating the customer on the status of their order and resolving issues relating to invoicing and billing issues. In this role, you will act as support to the Customer Fulfillment Specialist in your assigned region. To be effective in this role, you will build and cultivate strong relationships & act collaboratively with sales, distribution partners, customers, and across the entire supply chain team.

Job Summary

Partner and coordinate with key supply chain departments to satisfy customer requirements, minimize cost and maximize results
Enter customer orders with a focus on quality, accuracy and speed
Manage inbound calls and the phone queue
Proactively manage existing customer orders
Prevent and reduce, returns, and invoicing issues
Prioritise & manage high volume of requests from Customers & Sales Team
Engage the customer directly to resolve issues, clarify order requirements & ensure delivery of product
Keep customers proactivity informed about the status of their orders
Manage critical cases with a sense of urgency and ownership

Qualifications

What we're looking for:

0-2 years of customer service/ fulfillment/procurement experience
Digital mindset: comfortable entering and retrieving data in a variety of software, CRM and ERP platforms
Digital mindset: comfortable entering and retrieving data in a variety of software, CRM and ERP platforms
An ability to work in a cross-functional environment with peers & immediate leadership
Energetic, strong interpersonal, organizational and communication skills
A motivated self-starter with strong problem-solving skills
Excellent time management skills & ability to prioritize work from multiple channels
Ability to understand specific business objectives, priorities and key processes
Cross-functional and global collaboration with peers, Sales, & Supply Chain
Meets/exceeds responsiveness expectation to customers & internal assignments
Awareness of Quality Framework initiatives including document management, continuous improvement projects and basic ISO quality management system awareness
Understands the role in performance management and fulfills ongoing weekly, quarterly, and annual performance monitoring activities
Meets/exceeds responsiveness expectation on internal assignments
Thrives in a fast-paced but fun work environment
This is a hybrid position, requiring a minimum of 3 days in the office
Ability to work 3 statutory holidays per year in lieu of vacation or paid time off
Ability to work Monday - Fridays (8 hour shift), within the working window of 8:00AM-6:30PM, depending on our assigned region

Knowledge, Skills & Abilities

Diploma/certificate preferred in Business, Supply Chain or equivalent experience
Knowledge of SAP & Salesforce or other ERP and CRM software
Basic presentation skills
Understanding & employment of proper written, verbal, & meeting etiquette
Basic commercial reconciliation
Google Suite expertise

We offer competitive compensation and benefits, working in a dynamic environment with challenging projects and training provided to ensure your success. We realise diverse teams make smarter decisions, deliver better results, and build stronger communities. We are an organization that champions diversity and inclusion at every level and are proud to be an equal opportunity workplace.

Additional Information

At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace.

To ensure transparency and compliance with employment laws, we provide the following details regarding this position:

Compensation

The compensation range is tied to the market for similarly bench-marked roles. The range is not an absolute, but a guide, and offers will be based on the individual candidate’s knowledge, skills, experience and market conditions, as well as internal peer equity. Depending upon all the preceding considerations for the final selected individual candidate, the offer may be lower or higher than the stated range: $24.00 - $28.00 CAD.

Artificial Intelligence (AI) Disclosure

We do not use Artificial Intelligence (AI) to screen, assess, or select applicants for this position.

Vacancy Status

This posting is for an existing vacancy.

Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of the company and no fee will be due.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

Apply About employer

More about this job

Responsibilities

Enter and manage customer orders, handle inbound calls and requests, resolve order, delivery, invoicing, and billing issues, and keep customers informed about order status. Coordinate with customers, sales, distribution partners, and supply chain teams to meet customer requirements while maintaining speed, accuracy, and service quality.

Requirements

The role is entry-level and seeks candidates with 0–2 years of customer service, fulfillment, or procurement experience; a business or supply chain diploma or certificate is preferred, as is knowledge of SAP, Salesforce, or similar ERP and CRM systems. Candidates should have strong communication, organization, prioritization, time-management, and problem-solving skills, and be able to work a hybrid schedule with at least three office days per week and three statutory holidays per year.

Skills

Customer Service
Order Entry
Order Management
Problem-Solving
Communication
Interpersonal Skills
Organization
Time Management
Prioritization
Cross-Functional Collaboration
Supply Chain Coordination
Data Entry
Commercial Reconciliation
Google Suite
SAP

Visa sponsorship

Not detected in the job text

Keywords

Customer Fulfillment
Customer Service
Order Entry
Order Management
Supply Chain
Procurement
Customer Satisfaction
Operational Excellence
Inbound Calls
Order Troubleshooting
Returns Management
Invoicing
Billing
Customer Communication
Salesforce
SAP
ERP
CRM
Google Suite
Commercial Reconciliation
Quality Framework
Document Management
Continuous Improvement
ISO Quality Management System
Cross-Functional Collaboration
Distribution Partners
Performance Monitoring

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