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Veolia | North America

Thermal Operator

Swan Hills, AB, Canada

Job type: Full-time
Apply by: Oct 16, 2026
Experience: Preference for 3 to 5 years' related experience
Posting language: English
Posted: Sep 18, 2026

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Original job description

Company Description

A subsidiary of Veolia group, Veolia North America (VNA) is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has more than 10,000 employees working at more than 350 locations across the continent.

www.veolianorthamerica.com

Job Description

Purpose of the Position:

The Thermal Operator safety and efficiently operates their assigned Work Unit at the Swan Hills Treatment Centre (SHTC) to achieve operational targets. Maintains Unit in clean and effective working order at all times. The incumbent trains and assists other members of their crew as required. To successfully operate an area, recording and interpreting unit readings, writing daily logs, monitoring and maintaining on-site Landfill, troubleshooting as necessary and general housekeeping is performed, is an active member of our Emergency Response Team (ERT) and performs ERT duties during an emergency situation. Availability for on-call duties is required. Incumbent is required to work 10-hour shifts. This position operates within a COR and ISO 17025 certified, and ISO 45001 and ISO 14001 conforming plant environment. The facility operates on a 24/7 basis.

Key Responsibilities

The duties of the Thermal Operator are as follows, but not limited to:

Understands and promotes the Company's, the Division's, the Plant's, and the Department's mission statement, values, and strategic goals
Proactively promotes through example a safe work ethic, attitude, and workplace; Complies with all health and safety policies, standards, and procedures to achieve a safe work environment and safety for all staff and visitors as well as the Company's, Client's and Regulatory Agencies safe work objectives and requirements
Maintains effective working relationships and communications with peers, management, and other Company departments and staff; Effectively resolves any conflicts in a timely and respectful manner to achieve positive and healthy working relationships and workplace environment
Promotes a quality-first work ethic and attitude to provide a service of the highest standard achievable
Maintains confidentiality to comply with all regulatory requirements and Company Privacy and Confidentiality policies and procedures
Safely operates company owned, leased, or rented vehicles and/or mobile equipment; Incumbent is required to perform Safety Sensitive duties and responsibilities; Operates heavy equipment as per shift requirements
Enhances skills to become proficient in the daily operations of an assigned operating area. Rotates through various operating areas as prescribed by the Shift Supervisor
Completes daily routines and assigned tasks. Writes daily logs
Takes and interprets unit readings as required
Maintains housekeeping standards in all operating areas
Assists in the administration of the plant Safe Work Permit System
Assists Shift Supervisor in the start-up, shut down and monitoring of equipment
Updates both Control Room Operator and Shift Supervisor of unit status
Assists senior operators as directed. Completes additional work assignments as required
Performs Emergency Response Team (ERT) duties during an emergency; Required to be an active ERT member, attend and actively participate in monthly meetings and training; Provides mentoring and guidance to newer team members
Assists and verifies that operating areas are secure during emergency conditions
Actively participates in plant training/progression program to enhance skills and proficiency
Performs On- Call duties as assigned
Supports other initiatives of the Plant to promote a healthy and positive work environment and enhance employee morale and engagement
Understands and is accountable for responsibilities as Thermal Operator as described in Sections 2-2 and 3-2 of the Alberta Occupational Health & Safety Act, the Swan Hills Treatment Centre Safety manual, EH&S Management System documentation and other relevant policies
Conducts a Safe Work Plan (SWP) review prior to any non-routine and critical activities. Documents and maintains a record of the meeting. Verifies that all involved in a SWP understand the risks and sign the document prior to starting the job. Reviews safety and environmental practices for contractors assigned to him/her. Conducts a pre-job safety meeting with the contractor's supervisor and his/her staff to review policies applicable to the job
Completes other duties as assigned

Qualifications

Knowledge, Skills and Talents:

Preferred Minimum of 1 years related industrial process-plant experience
Preference for 3 to 5 years' related experience
Knowledge of hazardous waste treatment industry is a definite asset
Must obtain 100% on Facility Environmental Operating License Exam
Effective customer service attitude and commitment to providing exceptional customer service and quality results
Effective interpersonal and conflict management skills to facilitate working effectively with wide range and number of people, including peers and manager, employees, and other departments, divisions, and management within all levels of the organization
Effective negotiation, persuasion, and listening skills to facilitate successful resolution of employee and management concerns and requests
Effective verbal and written communication skills to facilitate and promote open discussions and understanding
Effective time management, decision-making, and planning and organizing skills
Attentiveness to details and ability to manage a diverse workload within a fast-paced environment with changing multiple priorities and frequent interruptions
Ability to work collaboratively as part of a team as well as independently with minimal supervision
Proven organizational and creative-problem solving skills
Intermediate level computer skills to operate MS Office Suite (especially Outlook, Excel, and Word)
Good mechanical aptitude and skills
Effective troubleshooting skills
Ability to work 10 to 12-hour day shifts, with ability to cover off shifts if coverage is required and competence is met
Ability to perform ERT duties
Ability to maintain confidentiality to comply with all regulatory requirements and Company Privacy and Confidentiality policies and procedures
Ability to complete all conditions of employment including criminal record check, negative alcohol and drug test, current and clean Class 5 driver's license, pre-employment medical, and background check
An Alberta Boilers Safety Association (ABSA) 5th Class Power Engineering Certificate or commitment to actively pursue the same is required

Work Environment

Incumbent performs Safety Sensitive duties or responsibilities
Position has been classified as a Security Sensitive position in accordance with company policy
Continually managing priorities to meet operational objectives
Achieving expected performance standards while maintaining an efficient and safe working environment
High volume workload requiring both sound technical knowledge and ability to provide exceptional customer service
May be required to wear breathing apparatus and work long hours during emergency conditions
Required to work 10 to 12-hour day shifts
Regularly required to do Heavy Lifting
Works directly in the plant; required to climb ladders, work at heights or in confined spaces, and be exposed to various industrial hazards such as but not limited to noise, fumes, and chemicals and hazardous waste
Exposed to PCBs, Compressed/flammable gas, mobile equipment, moving equipment, rotating equipment and electrical hazards
Exposed to Hot and Cold working environments
Required to wear respirator and/or breathing apparatus while in designated areas of the plant and/or laboratory.
Despite the relatively low risk of exposure to potential waste contaminants, participation in the SHTC employee health monitoring program is required
Also may be exposed to Thermal (fire), Bio-medical (medical response), Overhead Hazards, Mechanical hazards, Compressed Gases, Heat/Cold Stresses, Ergonomic/MSI problems and Physical Exertion (firefighting, training)
Must be able to walk for extended periods of time as required (such as walking the plant site for readings and building checks) and must be able to do stairs as some equipment required for operating are on higher levels throughout the facility. Some buildings have 9 levels which operators are required to navigate, sometimes several times a shift.

Additional Information

Why join our Resourcers team? Come and Resource the World with us!

Acting today to create tomorrow's world;
A company in constant growth;
A multitude of large-scale projects where you can put your talent to good use;
Challenges to suit you and the absence of routine;
The opportunity to develop your career according to your professional goals;
Internal and external training and coaching programs;
Competitive compensation, pension and benefits;
Multidisciplinary work teams and an OHS-oriented work environment.

We thank all applicants for their interest, but only those selected for further consideration will be contacted.

Candidates must be immediately eligible to work legally in Canada; the employer will not sponsor candidates for a work permit or any other Canadian work authorization for this opportunity.

Veolia North America is committed to equal opportunity employment and advancement for all employees and potential employees, and to a work environment free from discrimination and harassment.

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply

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More about this job

Responsibilities

The Thermal Operator safely and efficiently operates assigned units at the Swan Hills Treatment Centre to achieve operational targets. They also perform emergency response duties, maintain equipment, and assist with plant start-up and shut-down procedures.

Requirements

Candidates should have 1 to 5 years of industrial process-plant experience and possess or be willing to pursue an ABSA 5th Class Power Engineering Certificate. The role requires the ability to work 10-12 hour shifts, perform safety-sensitive duties, and pass pre-employment medical and background checks.

Skills

Hazardous waste treatment
Emergency response
Heavy equipment operation
Mechanical aptitude
Troubleshooting
MS Office Suite
Time management
Decision-making
Conflict management
Communication skills
Safety compliance
Safe work permit system
Plant maintenance
Environmental operating license

Benefits

Competitive compensation
Pension
Benefits
Internal and external training
Coaching programs

Visa sponsorship

Not detected in the job text

Keywords

Thermal Operator
Veolia North America
Swan Hills Treatment Centre
Hazardous waste
Environmental services
ABSA 5th Class Power Engineering
Emergency Response Team
ISO 17025
ISO 45001
ISO 14001
Safety Sensitive
Heavy equipment
Mechanical aptitude
Troubleshooting
MS Office
Safe Work Permit
Plant operations
Industrial hazards
Respirator
Breathing apparatus

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