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Added 3 mins ago
VE
Administrative Assistant
Veolia Environnement SA
Edmonton, AB
- Full-time
Veolia is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group…
Added 4 mins ago
MM
Executive, Inside Sales
MSC Mediterranean Shipping Company
Mississauga, ON
- $75,000 to $84,000 CAD / year
- Full-time
Leading projects/workstreams, and responsible for outcomes/strategic impact on department or business unit performance. May have direct reports, mentoring others, driving innovation, and…
Added 4 mins ago
3S
Credit Coordinator / Administrative Assistant - 1 year contract
3 Step Recruitment Inc.
Dorval, QC
- Contract
…et/ou ses clients peuvent utiliser des outils assistés par l’intelligence artificielle pour soutenir la présélection et l’évaluation des candidatures, sans remplacer le jugement humain dans…
Added 4 mins ago
CR
Accounting Manager
Clarity Recruitment
Toronto, ON
- $110,000 to $125,000 CAD / year
- Full-time
Our client is a self-funded, owner-operated logistics company serving eCommerce brands across North America. The business is profitable and has grown rapidly, doubling revenue year over…
Added 18 mins ago
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Internal Audit Senior Manager
PwC
Toronto, ON
- Full-time
…Standards, Active Listening, Analytical Thinking, Artificial Intelligence (AI) Platform, Auditing, Auditing Methodologies, Business Process Improvement, Coaching and Feedback,…
Added 18 mins ago
Home Comfort Advisor
Reliance Home Comfort
Brampton, ON
Ideally possesses at least 2 years’ experience and a proven track record of successful sales experience within the business to consumer market in residential sales
Added 18 mins ago
MS
Director, People and Culture
Make Space
New Westminster, BC
- Full-time
The successful candidate will be responsible for developing and executing HR strategies that align with our business objectives, strengthen organizational culture, support employee…
Added 18 mins ago
LS
Power BI Developer
LeverageTek Staffing Solutions
Ottawa, ON
- Contract
Develop, write and implement analytics and business intelligence projects, including evaluating technical and operational feasibility
Added 19 mins ago
MS
Senior Manager, Sales Enablement and Strategy
Metergy Solutions
Toronto, ON · North York, ON
- $110,000 to $135,000 CAD / year
- Full-time
The Senior Manager, Sales Strategy & Enablement is a strategic and hands-on leader responsible for strengthening how Metergy plans, manages and executes sales across Canada and the United…
Added 19 mins ago
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Senior Research Director, Customer Success - Automotive
NielsenIQ
Toronto, ON
- Full-time
…valued. Internally, this role requires a collaborative, hands-on leader who can provide guidance and mentorship across the account team, elevate the quality of client deliverables, and…
Added 33 mins ago
K
Assistant Store Manager - Halifax
Knix
Halifax, NS
- Full-time
Proven experience as a senior retail leader in an upscale, premium, or fashion-forward brand, with a strong balance of people leadership and business acumen to drive results.
Added 34 mins ago
BR
Director, Finance, HR and Operations
BRION RAFFOUL LLP
Ottawa, ON
- Full-time
…directly with the Managing Partner to help shape the future of the…
Added 34 mins ago
K
Assistant Store Manager - Halifax
Knix
Halifax, NS
- Full-time
Proven experience as a senior retail leader in an upscale, premium, or fashion-forward brand, with a strong balance of people leadership and business acumen to drive results.
Added 48 mins ago
SS
Senior General Manager
Sienna Senior Living
BC · Surrey, BC
- Full-time
…purpose and passion. As the General Manager and the most senior leader in our home, you will serve as the cornerstone of our purpose: to cultivate happiness in daily life. Your role is…
Added 48 mins ago
Senior Manager, Strategic Finance & Deal support
Bell
Toronto, ON
This is an exceptional opportunity for a high-potential commercial leader who thrives in fast-paced environments, enjoys solving complex business challenges, and wants to deliver visible…
Added 48 mins ago
Manager, Customer Operations
Bell
Montreal, QC
The role of the Bell Business Markets (BBM) Client Services Manager, within the Service Provisioning Team, is to lead a team of client agents to deliver excellent customer service. This…
Added 48 mins ago
TS
Director, Sales - Mid-Market East & Central /Directeur ou directrice des ventes - Marché intermédiaire, Ventes commerciales, Est et CentreCommercial Sales
TD SYNNEX North America
Montreal, QC
- $136,000 to $182,000 CAD / year
- Full-time
TD SYNNEX Canada is seeking a strategic and results-driven sales leader to lead our Mid-Market East & Central Commercial Sales organization, overseeing a business approaching $750M in…
Added 48 mins ago
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Logistics Specialist
Veolia | Water Tech
Oakville, ON
- Full-time
Veolia is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group…
Added 49 mins ago
AC
Project Lead – Technology Advisory & Digital Transformation
ALTEN Canada
Toronto, ON · Greater Toronto Area, Canada
- Contract
Advise at a business level on solutions such as ERP, CRM, MRP, WMS, Business Intelligence, e-commerce, automation, analytics, and industry-specific platforms.
Added 49 mins ago
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Administrative Assistant
Veolia | Water Tech
AB · Edmonton, AB
- Full-time
Veolia is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group…
Added 1 hour ago
VE
Logistics Specialist
Veolia Environnement SA
Oakville, ON
- Full-time
Veolia is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group…
Added 1 hour ago
CC
General Application
Clark Construction Management
Mississauga, ON
- Full-time
…to the overall success of your professional career and the…
Added 1 hour ago
Performance Analyst
Canadian Natural
Calgary, AB
Develop ad hoc reports and analyses as required using Business Intelligence tools such as Power BI and EPM
Added 1 hour ago
WU
Associate Director, Leadership Programs
Western University
London, ON
- Full-time
…customized leadership and team interventions. Acting as a project leader, the incumbent consults with leaders on culture change, organizational and team effectiveness, change management,…
Added 1 hour ago
T
AVP, Legal - Technology Enablement, Data Analytics and Reporting
TD
Toronto, ON
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…

Veolia | Water Tech

Administrative Assistant

AB, Canada
Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: May 5, 2027
Experience: 3-4 years of professional experience working in a manufacturing environment.
Posting language: English
Posted: Nov 6, 2026

Original job description

Veolia is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework,

Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Description

The Administrative Assistant serves as the primary coordinator for end-to-end order management, ensuring seamless execution from initial order entry through final delivery. This role acts as a critical liaison between customers, production teams, and internal stakeholders to facilitate timely order fulfillment while proactively identifying and resolving potential obstacles. The position requires strong organizational skills to accurately process orders, coordinate with plant operations for scheduling, and manage urgent expediting requests.

As a customer-facing representative, you will handle inquiries, resolve escalations, and maintain consistent communication to ensure exceptional service delivery. Additionally, this role encompasses mentoring new team members and spearheading process improvement initiatives to enhance operational efficiency and customer satisfaction. The ideal candidate will demonstrate excellent communication abilities, cross-functional collaboration skills, and a proactive approach to problem-solving in a fast-paced environment.

This role will report directly to the Plant Manager.

Key Characteristics

Proactive Communication Skills: Ability to anticipate issues, maintain consistent dialogue with customers and internal stakeholders, and provide timely updates throughout the order lifecycle to prevent roadblocks and manage expectations.
Cross-Functional Coordination: Strong capability to collaborate effectively across multiple departments (production, planning, sales) to ensure seamless order management from entry to delivery while balancing competing priorities.
Problem-Solving and Escalation Management: Skilled at quickly identifying obstacles, resolving customer concerns, handling urgent requests and escalations with composure, and implementing solutions that satisfy both customer needs and operational constraints.
Leadership and Continuous Improvement Mindset: Demonstrated ability to mentor and develop team members while driving process optimization initiatives that enhance efficiency, accuracy, and customer satisfaction.

Duties & Responsibilities

Process standard, complex, and key account orders accurately and efficiently in the system
Manage order-related issues and coordinate with internal teams to ensure on-time, in-full delivery to customers
Coordinate with plant/production teams to schedule and prioritize orders
Communicate proactively with customers regarding order status and potential issues
Identify and resolve potential roadblocks throughout the order fulfillment process
Collaborate with planning team to expedite urgent customer requests
Respond to customer inquiries via phone and written communication
Handle special customer queries, urgent requests, and escalations with professional and timely communication
Execute project billing activities and ensure accurate invoicing for customer accounts
Conduct root cause analysis to identify process gaps and implement improvements that enhance customer experience
Serve as gatekeeper for customer data integrity by coordinating with relevant departments to maintain accurate information in the ERP system
Contribute to IT projects and system enhancement initiatives to improve operational efficiency
Initiate and manage break-fix requests to resolve system or process issues
Lead and participate in cross-functional projects aimed at improving order management and customer service processes
Handle escalations from customers and sales team members
Provide support and assistance to key customer accounts
Train and mentor new team members on processes and procedures
Maintain regular communication with internal stakeholders throughout order lifecycle
Monitor order progress and proactively address delays or complications

Knowledge, Skills & Abilities

High level of attention to detail and documentation
Strong computer, math, and problem-solving skills
Ability to multitask and maintain focus in a fast-paced environment
Ability to work independently and make decisions and recommendations
Possess the verbal and written communication skills to proactively communicate with on-site personnel and remote team and respond to their concerns.
Ability to maintain composure during escalations and communicate complex information clearly.

Qualifications

Education & ExperienceRequired:

Bachelor’s degree, associate degree (two-year college or technical school), or equivalent experience.
3-4 years of professional experience working in a manufacturing environment.

Preferred:

Experience in Sales Force
Experience working in the chemical industry
SAP Experience

Additional Information

Compensation:

The compensation range is tied to the market for similarly bench-marked roles. The range is not an absolute, but a guide, and offers will be based on the individual candidate’s knowledge, skills, experience and market conditions, as well as internal peer equity. Depending upon all the preceding considerations for the final selected individual candidate, the offer may be lower or higher than the stated range: $20-30 CAD.

Artificial Intelligence (AI) Disclosure:

We do not use Artificial Intelligence (AI) to screen, assess, or select applicants for this position.

Vacancy Status:

This posting is for an existing vacancy.

We realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace.

Medical, Dental, & Vision Insurance Starting Day 1!
Life Insurance
Paid Time Off
Paid Holidays
Parental Leave
401(k) Plan - 3% default contribution plus matching!
Flexible Spending & Health Saving Accounts
AD&D Insurance
Disability Insurance
Tuition Reimbursement

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of

this posting. The Company reserves the right to modify this information at any time, subject to

applicable law.

****Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will

not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity****

Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have

a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes

and candidate profiles will be deemed the property of the company and no fee will be due.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

Apply About employer

More about this job

Responsibilities

Coordinate orders from entry through delivery, working with customers, production, planning, sales, and other internal teams to support accurate, on-time fulfillment. Resolve inquiries and escalations, manage invoicing and customer data, mentor team members, and lead process and system improvements.

Requirements

Requires a bachelor’s degree, associate degree, or equivalent experience, along with 3–4 years of professional experience in a manufacturing environment. Strong communication, organization, computer, math, and problem-solving skills are required; Salesforce, chemical industry, and SAP experience are preferred.

Skills

Order Management
Customer Service
Cross-Functional Coordination
Proactive Communication
Problem-Solving
Escalation Management
Order Processing
Production Scheduling
Expediting
Invoicing
Root Cause Analysis
Process Improvement
ERP Data Integrity
Team Mentoring
Attention to Detail
Multitasking

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Paid Time Off
Paid Holidays
Parental Leave
401(k) Plan With Employer Matching
Flexible Spending Account
Health Savings Account
Accidental Death and Dismemberment Insurance
Disability Insurance
Tuition Reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Order Management
Order Entry
Order Fulfillment
Manufacturing
Plant Operations
Production Scheduling
Customer Service
Customer Inquiries
Escalation Management
Expediting
Key Accounts
Project Billing
Invoicing
ERP
Data Integrity
Salesforce
SAP
Chemical Industry
Root Cause Analysis
Process Improvement
IT Projects
System Enhancements
Break-Fix Requests
Cross-Functional Collaboration
Team Mentoring
On-Time Delivery

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